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Hacienda Cenote San Ignacio

Property class: 4

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Photo gallery for Hacienda Cenote San Ignacio

A pool with clear water, surrounded by stone walls and greenery. - Hacienda Cenote San Ignacio (Chocholá)
A building with a yellow facade, arched doorways, and a bell tower. - Hacienda Cenote San Ignacio (Chocholá)
A restaurant with wooden tables and chairs, a thatched roof, and a brick wall in the background. - Hacienda Cenote San Ignacio (Chocholá)
A bedroom with a wooden bed, white bedding, and a canopy. There is a wooden nightstand with a lamp and a telephone. A sliding glass door leads to an outdoor area with a chair and table. - Hacienda Cenote San Ignacio (Chocholá)
A hallway with a wooden door, a light fixture, and a power outlet. - Hacienda Cenote San Ignacio (Chocholá)
At Hacienda Cenote San Ignacio, you can look forward to free breakfast (local cuisine), a terrace, and a coffee shop/cafe. Enjoy onsite activities like ziplining and ecotours. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury Cabin, Bathtub, Garden View

A thatched-roof house with a wooden door and a sign reading "Lodge Zulu."

Luxury Cabin, Bathtub, Garden View

  • Resort view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Private Pool, Garden View

A building with a yellow facade, arched doorways, and a bell tower.

Presidential Suite, 3 Bedrooms, Private Pool, Garden View

  • Garden view
  • 157 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed and 4 Queen Beds

View all photos for Grand Suite, 2 Bedrooms, Private Pool, Garden View

A building with a blue facade, a wooden door, and two windows.

Grand Suite, 2 Bedrooms, Private Pool, Garden View

  • Garden view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Room

A building with a blue and beige facade, a wooden door, two windows, and a set of stairs leading to the entrance.

Junior Room

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for CASA DEL PEÓN

A bedroom with a wooden headboard, a patterned bedspread, and a thatched roof ceiling.

CASA DEL PEÓN

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

HOUSE STANDARD

  • Sleeps 8

View all photos for LA CASA DEL PATRÓN

A bedroom with a wooden bed, white bedding, a canopy, and a view through an open door.

LA CASA DEL PATRÓN

  • 157 sq m
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

About the neighborhood

Chocholá is home to Hacienda Cenote San Ignacio. Hacienda Yaxcopoil and Oxkintok are local landmarks, and some of the area's attractions include Animaya Zoological Park and Zoological Park of Centenario. Take an opportunity to explore the area for water adventures such as snorkeling. Visit our Chocholá travel guide
Map
126 Calle 23 Centro, Chocholá, YUC, 97816

What's nearby

  • A historic building with a series of arches and a cobblestone pathway.
    Hacienda Yaxcopoil
    27 min drive - 8.8 miles
  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    39 min drive - 25.5 miles
  • A park with benches, trees, and a large sign spelling "MÉRIDA".
    Plaza Grande
    39 min drive - 25.5 miles
  • A monument at dusk with light trails from vehicles on the road.
    Paseo de Montejo
    41 min drive - 26.1 miles
  • A palm tree on a beach with clear blue sky and ocean.
    Yucatan International Convention Center
    42 min drive - 26.4 miles

Getting around

  • Mérida International Airport (MID)
    28 min drive

Restaurants

  • Restaurante Xtabentún
    1 min walk
  • Ki’ol
    10 min drive
  • Videobar Rudy Box
    9 min walk
  • Sikar Bar
    9 min drive
  • restaurant pibil
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Ecotours
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Ziplining

Family friendly

  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator
  • Smooth flooring in room
  • Tile flooring in room

More

  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels
  • Netflix
  • Smart speaker
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between midnight and 2:00 AM

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of MXN 439 per pet, per night

Welcoming dogs and cats only

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: MXN 439 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 2:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 10:00 AM to midnight
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hacienda Cenote San Ignacio have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–midnight.

Is Hacienda Cenote San Ignacio pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 439 per pet, per night.

What time is check-in at Hacienda Cenote San Ignacio?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight–2:00 AM for a fee.

What time is check-out at Hacienda Cenote San Ignacio?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Hacienda Cenote San Ignacio located?

Situated in Chocholá, this hotel is within 20 mi (32 km) of Cenote X'batun, Calcehtok Caves, and Hacienda Yaxcopoil. Cenotes San Antonio Mulix and Oxkintok are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hacienda Cenote San Ignacio Reviews

8.8

Excellent

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 22 out of 39 reviews
Rating 8 - Good. 8 out of 39 reviews
Rating 6 - Okay. 8 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

Reviews

Verified review

10/10 Excellent

Elizabeth

Staff were very friendly and helpful. Cabin was very clean and cute. Lazy river short course but very nice. The Place has a good size pool. Restaurant’s dinner food a bit pricey but was delicious. Staff goes above and beyond to make your stay a fun and safe place to enjoy as tour guides are present in the Cenote, lazy river all the time. Thanks to everyone in San Ignacio.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

AnalÍ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with a friend for only one night, but I think this property is perfect to spend the whole weekend and relax. You will find here the most helpful and kindest staff. Cinthia and Paloma guided us to enjoy the Cenote at night, and the river and pools during the morning. The restaurant's staff was also super nice, and the food was really good. Try the tuna tartara ❤️ They have these “casona” style rooms for families or bigger groups and they look amazing from outside.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Sergio Adan Franco

Disliked: Cleanliness, amenities, property conditions & facilities
Pictures here can be beautiful with the nature and the lighting at night, things we did not like the fact that there was hair in the bed and stains in the sheets they also don’t have anyone to help you with luggages and there’s no walk path lots of rocks so it was tuft getting to the room , the water in the river or the heart was standing water dirty. Restaurant closes early nothing on the streets no restaurants It’s better to do a day trip but is not Great. food was a nice presentation was ok had better mexican food not worth the $400 dollars no coffee included .
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Carlos Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable para ir a descansar. Las habitaciones muy bonitas. El cenote comparado con otros de la zona está muy normal, pero tienen otras actividades buenas de distracción, también muy normales. La alberca a buena temperatura y la atención de la gente, excelente
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

alheli cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en general es hermosos las habitaciones bellas el restaurante delicioso. El único detalle es que la presión de agua en la habitación 1 y 2 no era buena. O esta tapada por salitre. Fuera de eso todo bello. Ojalá pronto puedan solucionar la presión de agua en las regaderas porque la estancia ahi realmente vale mucho la pena
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Alex Jair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Gema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito estancia placentera, lo malo es que hay muchos mosquitos. Muy Bonita la hacienda, te recomiendo el hospedaje en la habitación el capataz. Donde me quede.👌
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ana Laura

Liked: Cleanliness, amenities, property conditions & facilities
La limpieza maravillosa, el restaurante muy rico y muy buena atención.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Viviana

Disliked: Cleanliness, staff & service
Lo único que no me gustó que el primer día no hicieron limpieza en mi habitación y había como una ranita muerta en mosquitero
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Emilio

Liked: Cleanliness
Disliked: Property conditions & facilities

Demasiado alto el precio para lo que se obtienen.

Habia construccion en el lugar. A las 3am se rompio una tuberia de agua junto a la habitación y habia un gran chorro. Nadien respondio en recepcion y no hubo forma de vallar el ryido quebprivoco la gean fuente que la fuga hacia. Tratan de hacer bien las cosas pero con conocimientos empíricos. No ha habido u a capacitación en cuanto a hospefaje y servicio al cliente.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

LETICIA ISABEL FLORES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Excelente lugar inmerso en la naturaleza
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Enrique

Liked: Cleanliness, staff & service
Casi en todos los aspectos se esfuerzan en brindar la mejor estancia a sus huéspedes, sin embargo hubo dos temas que en lo particular no me gustaron Uno, el baño de la habitación estaba en pésimas condiciones, la regadera muy mala y el wc estaba tapado!! Dos, tome un café y un agua de la mesa de la habitación y en el Check out me lo cobraron muy muy muy caro, la actitud de la chica de recepción al preguntarle porque el precio fue muy grosera
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Victor D

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Arroba de la cama habia un mosquitero con bastantes insectos y popos de salamarquesas
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Sergio Arturo

En si el hotel está muy bien. El cenote, que es su principal atractivo, está súper bien. Pero la habitación que nos tocó ya le hace falta una actualización, además de que por la temporada había muchos mosquitos. Pero en suma, considero que la experiencia es muy positiva, el restaurant excelente por su relación precio - producto. El tour muy bien coordinado por Isaí, la atención de los chicos de lo mejor. Si recomiendo ir, pero llévense un buen repelente que usarían después de la visita al cenote.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

mayra gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para pasar un par de días sin salir del hotel . Cuéntame con alberca, río artificial y un cenote natural divino y cuidado. La comida es riquísima
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Jessica Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
El costo es elevado para lo que ofrece. El hotel está lindo, pero las limitantes en horarios son muchas. La alberca, el corazón de agua y el río artificial se cierran a las 6, lo cual es muy temprano. el desayuno para niño cuesta 439 pesos, lo cual me parece caro
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar cómodo y limpio , para pasar unos días tranquilos
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Psi daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó, es el lugar perfecto para celebrar o pasar un rato íntimo con tu pareja o familia, en mi caso fue el cumpleaños de mi novio y al decirlo le mandaron un pastel individual a la cabaña, la comida muy rica, sin duda regresamos
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

JOSE

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
El único aspecto negativo fue la limpieza de la cabaña. En repetidas ocasiones solicitamos la limpieza y no fue atendida nuestra petición! Por lo demás todo excelente !!!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y la atencion muy buena
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Agenor eduardo

Liked: Cleanliness, staff & service, amenities
Unico
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es super amable
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Raul

Liked: Room comfort

Falta limpieza…pero una belleza natural

Lugar agradable con un cenote hermoso, de entrada general a público, un río q es una alberca, con falta de higiene en la habitación, pero bonita con malla para los bichos y tipo 5 estrella
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Mario

Liked: Cleanliness
Es un cenote muy pequeño y tal vez por ser domingo estaba lleno de gente. La otra atracción que se supone es un río, no es mas que una piscina alargada que la verdad no vale la pena.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

YAZMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar ideal para desconectarte de todo… Muy lindo, cómodo, sin ser lujoso. Personal amable
Stayed 1 night in Feb 2023