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Hotel Ambassador Merida

3.0 star property
Hotel with free parking, 8-minute walk to Mérida Cathedral

Choose dates to view prices

Hotel Ambassador Merida sits just steps from Mérida Cathedral in the city's historic center. Travelers can cool off in the outdoor pool after exploring, relax on the sun terrace, or sample local cuisine at the on-site restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room | Desk, free WiFi

Standard Single Room

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
Desk
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, free WiFi

Standard Double Room, 2 Double Beds

7.4 out of 10
Good
(56 reviews)

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
Desk
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Desk, free WiFi

Triple Room

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Daily housekeeping
Wardrobe or closet
Desk
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • 23 sq m
  • Sleeps 4

View all photos for Room Standard

Desk, free WiFi

Room Standard

  • 23 sq m
  • Sleeps 2

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Exterior

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About the neighborhood

Map
Calle 59 No.546 X 68, Mérida, YUC, 97000

What's nearby

  • Mérida Cathedral - 6 min walk - 0.4 miles
  • Plaza Grande - 6 min walk - 0.4 miles
  • Parque Santa Lucía - 8 min walk - 0.5 miles
  • US Visa Applicant Service Center - 10 min walk - 0.6 miles
  • U.S. Consulate General Mérida - 8 min drive - 2.1 miles

Getting around

  • Teya-Merida Station - 26 min drive
  • Mérida International Airport (MID) - 7 min drive

Restaurants

  • ‪Taquería La Lupita - ‬4 min walk
  • ‪Cosmo - ‬3 min walk
  • ‪Manifesto - ‬1 min walk
  • ‪La Pulquerida "Cantina Latina - ‬3 min walk
  • ‪Panuchos Yucateco - ‬4 min walk

About this property

Hotel Ambassador Merida

Hotel near Paseo de Montejo
Located close to Mérida Cathedral, Hotel Ambassador Merida provides a terrace, a garden, and a bar. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), an elevator, and a 24-hour front desk
  • A banquet hall, smoke-free premises, and 1 meeting room
  • Guest reviews give top marks for the helpful staff and location
Room features
All 97 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 135 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 135 for adults and MXN 135 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Merida
Hotel Ambassador Merida Hotel
Hotel Ambassador Merida Mérida
Hotel Ambassador Merida Hotel Mérida

Frequently asked questions

Does Hotel Ambassador Merida have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ambassador Merida pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Ambassador Merida?

Self parking is free at this property.

What time is check-in at Hotel Ambassador Merida?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ambassador Merida?

Check-out is at noon.

Where is Hotel Ambassador Merida located?

Located in Mérida Centro, this hotel is within a 10-minute walk of Santiago Park and Mérida Cathedral. Paseo de Montejo is 1 mi (1.6 km) away.

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Reviews

Hotel Ambassador Merida Reviews

7.8

Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

8.0

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 377 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

Reviews

8/10 Good

Jeaneane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price.
Stayed 1 night in Sep 2025

8/10 Good

Steve

Liked: Staff & service, amenities
Well located
Stayed 2 nights in Oct 2025

2/10 Terrible

Isaak

Disliked: Staff & service, amenities, property conditions & facilities
Horrible service, we called to ask for rooms available they said to book online. Once we arrived the front ladies and supervisor did not greets us, did not ask for reservation info, didn’t even look at us to help. Said they were busy and they would help us in a minute. Minutes passed by and no one gave us service. We asked multiple times if they could check for the rooms and they can’t do anything on the computer, you have to do everything online.
Stayed 4 nights in Oct 2025

8/10 Good

Jorge

Liked: Cleanliness
ok
Stayed 1 night in Mar 2025

8/10 Good

Annette

Liked: Staff & service, property conditions & facilities, room comfort

Great location

Slow customer service assistance but good. They have free wifi but doesn't work all the time 😒 specially in the room. The bathroom needs more attention to details. They are well located near to restaurants, clubs, and the center. You can walk 🚶‍♀️ secure all around.
Stayed 3 nights in Oct 2024

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is very nice and professional, 5 stars, however, there was no warm water and the window from the bathroom cannot be closed, and I am pretty sure someone entered when I was out because when I returned there was a small empty bottle of Bacardi out of the window
Stayed 2 nights in Jan 2025

4/10 Poor

Salvador

Liked: Cleanliness
Disliked: Property conditions & facilities
Cleaning and maintenance crew are great and friendly. Front am staff especially the younger girl didn’t make my check in feel welcomed! Not very friendly or engaging! Rooms are terribly outdated but you pay for what you get! Pruebe was no form of floor shower towel when getting out of the shower.
Stayed 3 nights in Mar 2025

8/10 Good

javier falconi

Liked: Cleanliness
Hotel bien ubicado cerca de todo si vas al centro.. limpio buena atencion ...
Stayed 1 night in Nov 2025

6/10 Okay

Ruben

Disliked: Property conditions & facilities
El estacionamiento no es seguro. La alberca tenía escalopendras
Stayed 1 night in Nov 2025

4/10 Poor

Zurysadai

Disliked: Cleanliness
El hotel es viejito, no hay problema con ello, pero no hay agua caliente, eramos 4 personas y únicamente nos ponian 2 toallas, 2 jabones y 2 shampu, aunado a eso, solicite 2 toallas mas y nunca las pusieron. La regadera no tiene puerta es una cortina y la de nostros estaba muy sucia. No hay atención a los huespedes. Publicación 02 Nov. 2025. La
Stayed 4 nights in Oct 2025

8/10 Good

Mayra Socorro

Liked: Cleanliness
Disliked: Amenities
No realizaron el aseso dos de los primeros días y el desayuno incluido , por falta de espacio nos tuvimos que ir a desayunar a otro lugar, el personal muy amable
Stayed 4 nights in Oct 2025

8/10 Good

Cassandra

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
El personal muy amable sobre todo el del restaurante. Sin embargo le falta mantenimiento y limpieza. La cortina del baño tenía moho
Stayed 1 night in Oct 2025

10/10 Excellent

Rosa Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel
Stayed 1 night in Oct 2025

6/10 Okay

Omar

Disliked: Cleanliness, amenities, property conditions & facilities
Es un hotel un poco descuidado,las instalaciones dejan que desear y el personal nada amable,no volveria a este hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel que cumple con lo esperado por el precio pagado, instalaciones en buenas condiciones y limpias
Stayed 4 nights in Oct 2025

4/10 Poor

Karina

Liked: Cleanliness
Disliked: Property conditions & facilities
Es insoportable el olor a humedad en los baños, fuimos en grupo y todos los baños olían igual.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosa Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar para hospedarse en Mérida
Stayed 1 night in Oct 2025

10/10 Excellent

jorge

Liked: Cleanliness, property conditions & facilities
Súper bien
Stayed 1 night in Oct 2025

8/10 Good

Edgar Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un poco lejos del centro, pero en general bien las instalaciones
Stayed 3 nights in Oct 2025

8/10 Good

Gicela

Liked: Staff & service
Construcción antigua condiciones generales por antigüedad del hotel mala
Stayed 2 nights in Oct 2025

10/10 Excellent

Diana B

Liked: Cleanliness, staff & service, amenities
Estuvo agradable
Stayed 1 night in Oct 2025

2/10 Terrible

José F

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
El personal robo el celular vi en todo momento ubicaciónes y se lo llevo una recamarista aunque no me devuelvan nada pero que sepan que su personal lo robo lástima todo bien el hotel
Stayed 2 nights in Sep 2025

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 3 nights in Sep 2025

10/10 Excellent

RICARDO

Si
Stayed 2 nights in Sep 2025

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvieron un problema con el control de mi tv y me cambiaron de habitación, lo resolvieron de manera adecuada y muy cordiales en todo momento. Buen wifi, el restaurante sencillo pero la comida rica y las porciones abundantes y la atención estupenda
Stayed 2 nights in Sep 2025

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