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Hilton Garden Inn Merida

3.5 star property
Hotel with free parking, 5-minute walk to Plaza Altabrisa

Choose dates to view prices

Photo gallery for Hilton Garden Inn Merida

Outdoor pool, sun loungers
Lobby
View from room
View from room
Daily buffet breakfast (MXN 260 per person)
Near Plaza Altabrisa, Hilton Garden Inn Merida offers an outdoor pool, on-site golfing, a sun-kissed terrace, and a hair salon. Enjoy free WiFi, dry cleaning, and multilingual staff for a convenient and comfortable stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(46 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LED TV
Separate bedroom
Premium bedding
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | View from room

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LED TV
Separate bedroom
Premium bedding
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

42-inch LED TV with satellite channels, TV

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LED TV
Separate bedroom
Premium bedding
Private bathroom
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
LED TV
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | 42-inch LED TV with satellite channels, TV

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LED TV
Separate bedroom
Premium bedding
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Calle 17, 104-108a Col. Vista Alegre, Mérida, YUC, 97130

What's nearby

  • Plaza Altabrisa - 5 min walk - 0.3 miles
  • Star Medica Hospital - 6 min walk - 0.4 miles
  • Specialty Regional Hospital - 10 min walk - 0.6 miles
  • Paseo de Montejo - 11 min drive - 2.5 miles
  • U.S. Consulate General Mérida - 16 min drive - 4.1 miles

Getting around

  • Teya-Merida Station - 23 min drive
  • Mérida International Airport (MID) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪El Ceibo - ‬4 min walk
  • ‪La casa de los abuelos - ‬2 min walk
  • ‪TGI Fridays - ‬1 min walk

About this property

Hilton Garden Inn Merida

Hotel near Plaza Altabrisa
You can look forward to golfing on site, a free grocery shopping service, and a terrace at Hilton Garden Inn Merida. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and a banquet hall
  • Luggage storage, a 24-hour front desk, and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All 126 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Similar properties

Studio, 2 Queen Beds, Non Smoking, City View | In-room safe, laptop workspace, blackout drapes, soundproofing

Residence Inn by Marriott Merida

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,109 reviews
Residence Inn by Marriott Merida

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MXN 260 for adults and MXN 160 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 260 for adults and MXN 160 for children
  • Pet fee: MXN 1150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Merida Hotel
Hilton Garn Inn Merida Hotel
Hilton Garden Inn Merida Hotel Mérida
Hilton Garden Inn Merida Mérida
Hilton Garden Inn Merida Hotel
Hilton Garden Inn Merida Mérida
Hilton Garden Inn Merida Hotel Mérida

Frequently asked questions

Does Hilton Garden Inn Merida have a pool?

Yes, this property has an outdoor pool.

Is Hilton Garden Inn Merida pet-friendly?

Yes, Hilton Garden Inn Merida allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Merida?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Merida?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Garden Inn Merida?

Check-out is at noon.

Where is Hilton Garden Inn Merida located?

Situated in Mérida, this hotel is within a 10-minute walk of UpTown Mérida and Plaza Altabrisa. Paseo de Montejo is 2.4 mi (3.9 km) away.

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Hilton Garden Inn Merida Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Argelia

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, a little outdated
Stayed 2 nights in Oct 2025

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and area
Stayed 2 nights in Jul 2024

10/10 Excellent

Multielectronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Registro y check out. Super rapido.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I fly into Merida I always stay at the Hilton.
Stayed 1 night in Jan 2025

10/10 Excellent

Anvar

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Jul 2024

10/10 Excellent

Maninder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. A lot of professionals use this hotel. Convenient located in Centro.
Stayed 1 night in Feb 2024

8/10 Good

DENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service from start to finish
Stayed 2 nights in Oct 2024

8/10 Good

EMILIO

Liked: Cleanliness, staff & service
was hard to find
Stayed 1 night in Dec 2024

10/10 Excellent

ale

Liked: Cleanliness, staff & service, property conditions & facilities
Oki
Stayed 3 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will return again and again

after a disaster at a different hotel, i booked this one and was pleasantly surprised at how wonderful it was. Clean, friendly, everything the other wasn't.
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 4 nights in Mar 2025

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

4/10 Poor

Marlon

Disliked: Cleanliness, property conditions & facilities

Nasty room

Bedding full of hair. Bathroom needs lots of cleaning. Breakfast absolutely blame. Much better have breakfast at the restaurants in the mall. Had to change rooms twice. It is a shame a Hilton property offers this low quality level.
Stayed 1 night in Feb 2025

4/10 Poor

Chris

Liked: Staff & service
Disliked: Property conditions & facilities
Room was very dirty, pool was extremely dirty and covered in bird poop, room was only made for one person and there was two of us, no mini fridge, holes in the walls, broken door and the room was very humid for two days. A very bad stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Luis Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing, is that the shower of the room was broken
Stayed 1 night in Oct 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THEY ARE NOT INVESTING IN THEIR PROPERTY. EVERYTHING 2-3 STAR ... I WOULD NOT GO BACK.
Stayed 1 night in Jun 2024

4/10 Poor

John

Disliked: Staff & service, amenities, property conditions & facilities
No hot water in the shower, although the bathroom sink had hot water. Rude staff, to Disabled People! Don't stay here if you are relying on a Scooter or a Wheelchair to get around.
Stayed 4 nights in Feb 2024

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Es muy cómodo que está una pequeña plaza y enfrente las encuentra la plaza harbor
Stayed 1 night in Oct 2025

6/10 Okay

william

Liked: Amenities
Disliked: Property conditions & facilities
Los colchones y cojines muy viejos y con bolas incómodos Las sábanas muy viejas y duras no agradables
Stayed 4 nights in Sep 2025

4/10 Poor

Doris

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Muy sucias las habitaciones las sábanas demasiado viejas al igual que las almohadas en muy mal estado las camas rechinan horrible
Stayed 4 nights in Sep 2025

10/10 Excellent

Yalmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy parking, very convenient for shopping and dining
Stayed 3 nights in Sep 2025

10/10 Excellent

aaron eduardo mendez del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agradó que tiene todo cerca. El hotel se encuentra dentro de un centro comercial lo que hace las cosas más accesibles
Stayed 5 nights in Sep 2025

6/10 Okay

Juan

Buena ubicación y acceso
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan Luis Vázquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien, limpio centrico
Stayed 2 nights in Aug 2025

8/10 Good

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, only thing was room 203 smell like humidity due to no windows
Stayed 3 nights in Aug 2025

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