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Hilton Garden Inn Merida

3.5 star property
Hotel with free parking, a short walk to Plaza Altabrisa

Choose dates to view prices

Photo gallery for Hilton Garden Inn Merida

Outdoor pool, sun loungers
View from room
Lobby
View from room
Daily buffet breakfast (MXN 260 per person)
Near Plaza Altabrisa, Hilton Garden Inn Merida offers an outdoor pool, on-site golfing, a sun-kissed terrace, and a hair salon. Enjoy free WiFi, dry cleaning, and multilingual staff for a convenient and comfortable stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Pet friendly

Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(46 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LED TV
Separate bedroom
Premium bedding
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | View from room

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LED TV
Separate bedroom
Premium bedding
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

42-inch LED TV with satellite channels, TV

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Separate bedroom
Hair dryer
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
LED TV
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Living area | 42-inch LED TV with satellite channels, TV

Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LED TV
Separate bedroom
Premium bedding
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 17, 104-108a Col. Vista Alegre, Mérida, YUC, 97130

What's nearby

  • Plaza Altabrisa - 5 min walk - 0.3 miles
  • Star Medica Hospital - 6 min walk - 0.4 miles
  • Specialty Regional Hospital - 10 min walk - 0.6 miles
  • Paseo de Montejo - 5 min drive - 2.2 miles
  • U.S. Consulate General Mérida - 6 min drive - 4.0 miles

Getting around

  • Teya-Merida Station - 23 min drive
  • Mérida International Airport (MID) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Casa de los Abuelos - ‬2 min walk
  • ‪El Ceibo - ‬4 min walk
  • ‪TGI Fridays - ‬1 min walk
  • ‪Vips - ‬1 min walk

About this property

Hilton Garden Inn Merida

Hotel near Plaza Altabrisa
You can look forward to golfing on site, a free grocery shopping service, and a terrace at Hilton Garden Inn Merida. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and wedding services
  • Laundry services, a ballroom, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 126 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MXN 260 for adults and MXN 160 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 260 for adults and MXN 160 for children
  • Pet fee: MXN 1150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Merida Hotel
Hilton Garn Inn Merida Hotel
Hilton Garden Inn Merida Hotel Mérida
Hilton Garden Inn Merida Mérida
Hilton Garden Inn Merida Hotel
Hilton Garden Inn Merida Mérida
Hilton Garden Inn Merida Hotel Mérida

Frequently asked questions

Does Hilton Garden Inn Merida have a pool?

Yes, this property has an outdoor pool.

Is Hilton Garden Inn Merida pet-friendly?

Yes, Hilton Garden Inn Merida allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Merida?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Merida?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Garden Inn Merida?

Check-out is at noon.

Where is Hilton Garden Inn Merida located?

Situated in Mérida, this hotel is within a 10-minute walk of UpTown Mérida and Plaza Altabrisa. Paseo de Montejo is 2.4 mi (3.9 km) away.

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Reviews

Hilton Garden Inn Merida Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 571 out of 996 reviews
Rating 8 - Good. 259 out of 996 reviews
Rating 6 - Okay. 88 out of 996 reviews
Rating 4 - Poor. 33 out of 996 reviews
Rating 2 - Terrible. 45 out of 996 reviews

Reviews

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and convenient for us. Has eateries and Walmart and a Starbucks on the property. Will surely recommend and use again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility convenient location
Stayed 1 night in Jan 2025

8/10 Good

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, only thing was room 203 smell like humidity due to no windows
Stayed 3 nights in Aug 2025

10/10 Excellent

Julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and area
Stayed 2 nights in Jul 2024

10/10 Excellent

Farah

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has all amenities required for a comfortable stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My stay was great, the property had access to shops movies and food services. Parking was convenient and covered.
Stayed 1 night in Mar 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, good options for dinning around this place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I fly into Merida I always stay at the Hilton.
Stayed 1 night in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, the staff were friendly and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very happy that we stayed at the Hilton Garden Inn in Merida Mexico. We will definitely be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Yolanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The beds and pillows were so soft. Fresh towels everyday. Amazing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Delbert

Liked: Cleanliness, amenities, property conditions & facilities
It is a decent place to stay, but it is not located close to tourist attractions and the swimming pool is not worth using
Stayed 2 nights in Dec 2024

10/10 Excellent

Anvar

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Jul 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very well located. The only thing is they run out of hot water every day. I had a cold shower for 10 days
Stayed 10 nights in Mar 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels right at home
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 4 nights in Mar 2025

8/10 Good

DENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service from start to finish
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorena Chávez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!!
Stayed 1 night in Jul 2024

8/10 Good

Abniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.. safe and clean... Got sick with their food in the restaurant. But besides that all good
Stayed 2 nights in Jul 2024

10/10 Excellent

KimC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was welcoming - larger tha. Expected. No street or neighbor noises was a big plus. Walking distance to medical, the mall and ADO bus terminal. Movie theather, walmart and other shopping and eateries made it a great place to stay.
Stayed 3 nights in Nov 2024

2/10 Terrible

Octavio

Disliked: Staff & service, property conditions & facilities
Awful on every aspect! Don’t even consider it
Stayed 1 night in Apr 2025

4/10 Poor

Marlon

Disliked: Cleanliness, property conditions & facilities

Nasty room

Bedding full of hair. Bathroom needs lots of cleaning. Breakfast absolutely blame. Much better have breakfast at the restaurants in the mall. Had to change rooms twice. It is a shame a Hilton property offers this low quality level.
Stayed 1 night in Feb 2025

8/10 Good

EMILIO

Liked: Cleanliness, staff & service
was hard to find
Stayed 1 night in Dec 2024

4/10 Poor

Chris

Liked: Staff & service
Disliked: Property conditions & facilities
Room was very dirty, pool was extremely dirty and covered in bird poop, room was only made for one person and there was two of us, no mini fridge, holes in the walls, broken door and the room was very humid for two days. A very bad stay.
Stayed 1 night in Feb 2025

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