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Hacienda Xcanatun, Angsana Heritage Collection

5.0 star property
Colonial hotel with 2 restaurants and 3 outdoor pools

Choose dates to view prices

Photo gallery for Hacienda Xcanatun, Angsana Heritage Collection

3 outdoor pools
Property video
Sayab Governor Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Couples treatment rooms, steam room, body treatments, aromatherapy
Restaurant
Hacienda Xcanatun, Angsana Heritage Collection offers travelers a quiet escape surrounded by Yucatán's beauty. Visitors can experience aromatherapy sessions and rejuvenating body treatments at Angsana Spa, savor local cuisine at two restaurants, and relax in the garden setting.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Parking included
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Kij Master Suite - King

Kij Master Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Kij Master Suite - King

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sayab Governor Suite - King

Sayab Governor Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Sayab Governor Suite - King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
  • 129 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Yaab Ambassador Suite - King

Yaab Ambassador Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Yaab Ambassador Suite - King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Xcanatun Pool Suite

Xcanatun Pool Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Xcanatun Pool Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 189 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - King

Naj Junior Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Naj Junior Suite - King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - Double

Naj Junior Suite - Double | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Naj Junior Suite - Double

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Itza Plunge Pool Suite - King

Itza Plunge Pool Suite - King | View from room

Itza Plunge Pool Suite - King

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Ceiling fan
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Calle 20 s/n, Mérida, YUC, 97302

What's nearby

  • Plaza Galerias Mall - 9 min drive - 3.2 miles
  • Yucatán Siglo XXI Convention Center - 10 min drive - 3.6 miles
  • Paseo de Montejo - 12 min drive - 4.1 miles
  • La Isla Mérida Cabo Norte - 17 min drive - 3.4 miles
  • Yucatan Country Club - 20 min drive - 6.5 miles

Getting around

  • Teya-Merida Station - 23 min drive
  • Mérida International Airport (MID) - 28 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Wendy’s - ‬8 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Little Caesars Pizza - ‬6 min drive
  • ‪La Libertad - ‬4 min drive

About this property

Hacienda Xcanatun, Angsana Heritage Collection

Luxury hotel near GNP Insurance Forum
Located close to La Isla Mérida Cabo Norte and Dzibilchaltun Ruins, Hacienda Xcanatun, Angsana Heritage Collection provides a swim-up bar, a poolside bar, and a terrace. Treat yourself to a facial, aromatherapy, or a body treatment at Angsana Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • 3 outdoor pools along with a swim-up bar
  • Free valet parking
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
  • Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 54 rooms boast comforts such as premium bedding and first-run movies, as well as perks like furnished balconies and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and hair dryers
  • 55-inch LED TVs with premium channels and first-run movies
  • Wardrobes/closets, electric kettles, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Colonial architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Outside food is not permitted on the premises.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 1 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 30 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 7 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hacienda Xcanatun, Angsana Heritage Collection have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

Is Hacienda Xcanatun, Angsana Heritage Collection pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 30 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hacienda Xcanatun, Angsana Heritage Collection?

Valet parking is free at this property.

What time is check-in at Hacienda Xcanatun, Angsana Heritage Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hacienda Xcanatun, Angsana Heritage Collection?

Check-out is at noon.

Does Hacienda Xcanatun, Angsana Heritage Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 48 per vehicle applies.

Where is Hacienda Xcanatun, Angsana Heritage Collection located?

Situated in Mérida, this luxury hotel is 1.6 mi (2.6 km) from GNP Insurance Forum and within 6 mi (10 km) of Yucatán Siglo XXI Convention Center and La Isla Mérida Cabo Norte. Paseo de Montejo and Dzibilchaltun Ruins are also within 6 mi (10 km).

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Reviews

Hacienda Xcanatun, Angsana Heritage Collection Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 365 out of 451 reviews
Rating 8 - Good. 46 out of 451 reviews
Rating 6 - Okay. 17 out of 451 reviews
Rating 4 - Poor. 12 out of 451 reviews
Rating 2 - Terrible. 11 out of 451 reviews

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here.
Stayed 6 nights in Sep 2025

10/10 Excellent

federica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the hacienda it was perfect for a family trip with my 3 year old.
Stayed 5 nights in Mar 2025

6/10 Okay

ANDREA

Liked: Staff & service, property conditions & facilities
Its just ok tbh. I thought everything was too slow moving for such a large property. I didn't love the food. Its ok priced but it seems the charge for every single thing and i felt rushed using the spa. Communication at the hotel could be better before arrival. My spa appointment that i requested earlier did not make it to the actual spa. Then i paid for a steam session when i think steaming should be free.
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hacienda with amazing staff. Rooms are very spacious, the pool is beautiful and dining is delicious
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hacienda hotel with a mix of old and new. The main swimming pool is fantastic, and the food/drinks offer of a high standard (if expensive) with very professional service level throughout. Our modern room was incredible with outside shower, bath, terrace area, and bed. Although some of the original hacienda charm is being lost by the hotel's expansion, it is being sensitively done with beautiful landscaping and spa area. Note that there is building work going on overlooking the main pool, but not overly intrusive. For peaceful enjoyment, the hotel may also need to think about making one of the two other pools into a children's area or enforcing clearer etiquette on pool use.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great plce and service
Stayed 2 nights in Aug 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Amazing staff!!
Stayed 4 nights in Aug 2023

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service is excellent
Stayed 5 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Beautiful property and thr staff was very helpful and attend to all our needs.
Stayed 3 nights in Nov 2022

10/10 Excellent

adrian del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They hebe preserved in very good condition this historic place , the swimming pool is outstanding
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Stay

Beautiful accommodations and wonderful service. I would highly recommend the hacienda!
Stayed 4 nights in Nov 2022

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely terrific the restaurant was fabulous and the large pool surprising
Stayed 3 nights in Nov 2022

4/10 Poor

FEDERICO

Liked: Cleanliness, amenities
Yhe rooms are good Service and food is awfull The pricing not so good In general the staff service is the worse
Stayed 1 night in Feb 2025

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern rooms and nice landscaping
Stayed 2 nights in Jul 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The old and new buildings created a great charming atmosphere while also bringing contemporary vibes. It was beautiful. The staff was great too!
Stayed 2 nights in Mar 2023

10/10 Excellent

Habiba

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulously fantastic place to stay. From start to finish the entire experience was impeccable. I particularly enjoyed the Olympic length pool, the outdoor patio (complete with hammock) and the additional outdoor shower in the room. The grounds are paradise-esque, with quaint creatures to admire at ground level and in the skies . The dining options were also sublime. It is 30 mins drive from the main Merida square, however it is a beautiful oasis tucked away from the hustle and bustle. Worth visiting to admire the grounds of the Hacienda, even if just for a day trip.
Stayed 2 nights in Jun 2023

4/10 Poor

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds! Hotel is not in a nice area, but as soon as you enter is a different story. Far from city center and Paseo de Montejo. Please don’t be naive and use your safe box, even if you go to the pool, money got taken from my purse when I left it in the room and not on the safe. Don’t think because is a nice Hotel nothing will happen. It happened. Be alert.
Stayed 2 nights in Dec 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We had the privilege of staying at this hotel, but unfortunately, we were only able to stay for one night. If we had had more time, we would have stayed at least a week. The property is truly breathtaking, a real haven of beauty and serenity. Every detail is meticulously cared for with rare perfection, and the atmosphere is simply enchanting. The staff is also amazing, attentive, and exceptionally kind, making our stay absolutely unforgettable. I sincerely hope to return and extend this memorable experience. A big thank you to Anette for her exceptional service.
Stayed 1 night in Aug 2024

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW!!!!!!!!!!!!!! Loved the property it’s really beautiful our room was perfect. We had a plunge pool in the patio so it was perfect. We truly enjoyed our one night stay wish I would have booked for longer. The service at the restaurant was really nice. The server was really attentive and friendly. We did see a tarantula and snake but it’s part of the jungle. They did remove the tarantula that was on the stairs. It’s a gorgeous hacienda and not far from the city. Highly recommended this place it’s worth visiting. It’s really clean and the experience of the jungle is very nice.
Stayed 1 night in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. All helpful and most bilingual. Rooms were beautiful. Property was lovely. Walkway to rooms was a bit rocky and tough to navigate in heels. lol. Would recommend and would stay there again if in the area.
Stayed 5 nights in Oct 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Maravilloso el lugar y la atención del personal de primera, tuvieron de
Stayed 13 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the ambience
Stayed 4 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 4 nights in Sep 2025

10/10 Excellent

Kerly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó , el lugar y las personas super amables
Stayed 4 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Todo perfecto
Stayed 1 night in Sep 2025

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