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Hotel Mucuy

Property class: 3

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Photo gallery for Hotel Mucuy

Courtyard - Hotel Mucuy (Mérida)
Front of property - Hotel Mucuy (Mérida)
Lobby sitting area - Hotel Mucuy (Mérida)
Interior - Hotel Mucuy (Mérida)
Lobby - Hotel Mucuy (Mérida)
Located close to Mérida Cathedral and Plaza Grande, Hotel Mucuy provides a rooftop terrace, a garden, and dry cleaning/laundry services. Stay connected with free WiFi in public areas.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Room

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Traditional Triple Room, 1 Bedroom, Garden View, Garden Area

Room

Traditional Triple Room, 1 Bedroom, Garden View, Garden Area

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Quadruple Room, Non Smoking, Garden Area

Room

Basic Quadruple Room, Non Smoking, Garden Area

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Mérida, Hotel Mucuy is in the city center. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Centro Cultural El Olimpo and House of Culture of the Mayab are also worth visiting. Visit our Mérida travel guide
Map
Calle 57 # 481 Entre 56 Y 58, Colonia Centro, Mérida, YUC, 97000

What's nearby

  • A historic building with a clock tower, a street with light trails from moving vehicles, and a red building with a sign.
    Mérida Cathedral
    3 min walk - 0.2 miles
  • A park with benches, trees, and a large sign spelling "MÉRIDA".
    Plaza Grande
    5 min walk - 0.3 miles
  • A spacious public square with trees, benches, and people sitting.
    La Mejorada Park
    6 min walk - 0.4 miles
  • A busy urban street lined with trees and street lamps, with cars parked on the side and moving on the road.
    Paseo de Montejo
    10 min walk - 0.6 miles
  • Parque Santa Lucía
    3 min walk - 0.2 miles

Getting around

  • Teya-Merida Station
    23 min drive
  • Mérida International Airport (MID)
    19 min drive

Restaurants

  • Bistrola 57
    3 min walk
  • De La Union
    3 min walk
  • El Tucho
    4 min walk
  • Cafe Alameda
    2 min walk
  • Mansión Mérida
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 PM to 9:00 AM; reservations required
  • Offsite parking; reservations required
  • Free self parking on site

Food and drink

  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 23

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 320
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 18 lbs per pet
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Late check-out fee: MXN 320 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 23 years old
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Does Hotel Mucuy have a pool?

Yes, this property has an outdoor pool.

Is Hotel Mucuy pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 18 lbs per pet.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Mucuy?

Check-in start time: 10:00 AM; Check-in end time: anytime.

What time is check-out at Hotel Mucuy?

Check-out is at noon. Late check-out is available for MXN 320 (subject to availability).

Where is Hotel Mucuy located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Casino La Cima and Mérida Cathedral. Plaza Grande and Paseo de Montejo are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mucuy Reviews

7.4

Good

7.8

Cleanliness

9.0

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 35 reviews
Rating 8 - Good. 10 out of 35 reviews
Rating 6 - Okay. 12 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 3 out of 35 reviews

Reviews

Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Falta limpieza.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato e inmejorable ubicación. Definitivamente me volvería a hospedar aquí
Stayed 1 night in Nov 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Quiet.

The rooms are simple and very clean. The rooms are away from the street. There is an inner courtyard with nice grass my dog loved to play and roll around. The family is very nice. When checking out I asked where I could get a cup of coffee. She went inside and made me a fresh pot... and is was GOOD.l Would stay again without hesitation.
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Very Very Good people the resident owner Doña Ofelia is a Wealth of knowledge and is one of the Most interesting people I have ever had the pleasure of meeting, The General Manager is Awsome guy too, I mixed up my check dates and He totally accommodated for the error on my part, will DEFINITELY be staying there next trip..
Stayed 3 nights in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel colonial pequeño muy cerca del centro
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness
Cama confortable. Luce viejo. No siempre hay agua caliente.
Stayed 5 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la amabilidad del personal y la disposición. La limpieza que se mantiene en las habitaciones.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mucuy recomendado

Todo excelente gracias
Stayed 5 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No le recomiendo este hotel ni a mi peor enemigo

No se cómo dicen que tienen 3 estrellas. El a/a no sirve, la atención es pésima, las gotas de agua que salen de la ducha son contadas, las puertas de hierro son feísimas y para no ir muy lejos el mobiliario es más antiguo que el mismo hotel.
Stayed 3 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
nice pool, close to center town, quiet, lots of hot water,
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

Hotel sencillo pero agradable y muy limpio, muy buena ubicación cercano al centro.
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it. thoughtful staff, clean, great location, would recommend it to others.
Stayed 5 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel correct à côté du centre

Très bon accueil et hôtel dans l’ensemble mais pas d’eau chaude même après que le personnel est été sensé régler le problème... Pas de wifi dans les chambres.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien para solo pasar una noche y conocer el centro de merida
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Limpio, céntrico Adecuado por el precio Buena atención....
Stayed 5 nights in Dec 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
I liked the theme of the hotel. It really allowed us the experience of staying in a colonial structure which identifies the city. With the exception of parking issues, the hotel is a go!
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

Quisiera decir que todo fue excelente pero no fue así cuando llegó el sr. Amaro al hotel le atendió la persona que en ese momento se encontraba en recepción y lo recibio con decirle que en ese momento no se encontraba el contador está reserva la hizo directamente Expedia y según está persona del hotel no estaba pagada no sé si tuvo que esperar hasta que llegará él contador realmente no sé con qué tipo de hoteles y de gente estamos tratando por lo que veo es gente que no está preparada para resolver situaciones que se presentan.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Kleines angenehmes Stadthotel zum Übermachten.

Ruhiges und etwas in die Jahre gekommenes, aber gut gepflegtes (!) Hotel mit tollem Service. Pool war ein gute Abkühlung nach einem Stadtbummel. Leider gab es wenig Möglichkeiten am Pool oder um Schatten zu liegen.
Stayed 4 nights in Aug 2018
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Right in the center of action

While in an excellent location the hotel lack the basic cleanlines inside the room and outside with dog droppings all over and owner feeding birds in front of my romm in the morning. Otherwise it is the most comfortable 3 star hotel i have ever been and very quiet at night being right down in the action downtown.
Stayed 3 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Charming and close enough to Zócalo

Charming, picturesque pool, easy walk to the Zócalo which has some kind of entertainment every night. Do not miss that. If you want to stream anything on wifi you may have to do it in the lobby. Up stairs rooms possibly quieter as downstairs has table and chairs in front of some. Merida is great.
Verified review

6/10 Okay

ADOからはタクシーで30ペソ エアコンあり シャワーも暑いお湯が出ますが排水が悪いので水がたまります。部屋の場所にもよりますが室内でwifi出来ました。バックパッカーなら大丈夫な宿。受付の対応は親切でとても良かったです。
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Very basic and dated

This hotel is a good value and perfectly acceptable to those who don't need a lot more than a bed and bathroom. It's just old and kind of mid-century, with metal doors, and other old metal construction. The mismatch between walls and bedspreads offended my taste in decor! Coffee was available in the lobby, but not readily, and they charge for it, and it's in styrofoam cups. The pool and courtyard area are pleasant. Staff are not bi-lingual.
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Bonito y comodo

Bien las instalaciones y el servicio del personal, solo el agua fría para el baño todos los días
Stayed 3 nights in Mar 2018
Verified review

6/10 Okay

Old motel

Old building,old bed,old furniture,poor wi.fi connection
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort

Good location

Overall good, friendly, cheap short stay hotel. Bed was very hard and I found it uncomfortable but at least it gave support so no bad back in the morning.
Stayed 2 nights in Feb 2018