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Fiesta Americana - Merida

Property class: 4
Travelers find a peaceful retreat near Mérida's landmarks, where poolside relaxation and rejuvenating spa treatments create the perfect escape from everyday life

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Photo gallery for Fiesta Americana - Merida

A large, multi-story hotel with a symmetrical facade, multiple balconies, and a central entrance. - Fiesta Americana - Merida (Mérida)
A spacious lobby with a high ceiling, multiple seating areas, and a central decorative sculpture. - Fiesta Americana - Merida (Mérida)
A spacious lobby with a central decorative tree, multiple seating areas, and a high ceiling with a chandelier. - Fiesta Americana - Merida (Mérida)
A spacious lobby with a central dining area, multiple floors, and a grand staircase. - Fiesta Americana - Merida (Mérida)
A spacious, well-lit hallway with a polished marble floor, ornate ceiling design, and elegant chandeliers. - Fiesta Americana - Merida (Mérida)
Fiesta Americana - Merida is near Mérida Cathedral and Parque Santa Lucía. Guests enjoy an outdoor pool, Mexican dishes at two restaurants, and aromatherapy at the spa. The property offers on-site shopping, a coffee shop, free WiFi, and dry cleaning services, with helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Fiesta Club 2 Doubles

A hotel room with two beds, a desk with a television, a chair, a small table, and a view of a balcony.

Fiesta Club 2 Doubles

9.0 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Fiesta Club, 1 King

A hotel room with a large bed, a television, a desk with a chair, a balcony with curtains, and a painting on the wall.

Fiesta Club, 1 King

9.4 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a dining area, a TV, a balcony with a pool view, and a bed.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room 2 Doubles

A hotel room with two beds, a desk, a TV, and a view of the city through large windows.

Superior Room 2 Doubles

8.6 out of 10
Excellent
(41 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with curtains.

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Master)

A modern hotel room with a living area, dining table, and a balcony with a city view.

Suite, 1 King Bed (Master)

10.0 out of 10
Exceptional
(1 review)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Business Room, 1 King Bed (Standard)

A hotel room with a large bed, a desk with a computer, a chair, a TV, and a window with curtains.

Business Room, 1 King Bed (Standard)

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Business Room, 2 Double Beds (Standard)

A hotel room with two beds, a desk, a television, and a balcony with a view.

Business Room, 2 Double Beds (Standard)

9.0 out of 10
Wonderful
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Zona Paseo Montejo neighborhood, Fiesta Americana - Merida is connected to a shopping center. Paseo de Montejo and Plaza Grande are notable landmarks, and travelers looking to shop may want to visit Plaza Altabrisa and La Isla Mérida Cabo Norte. Mérida Cathedral and U.S. Consulate General Mérida are two other places to visit that come recommended. Visit our Mérida travel guide
Map
Paseo Montejo No. 451, Esq. Av. Colon Col. Centro, Mérida, YUC, 97000

What's nearby

  • A palm tree on a beach with clear blue sky and ocean.
    Yucatan International Convention Center
    2 min walk - 0.1 miles
  • A monument at dusk with light trails from vehicles on the road.
    Paseo de Montejo
    3 min walk - 0.2 miles
  • A dining room with a wooden table, chairs, a chandelier, stained glass windows, and a wooden cabinet.
    Casa Montes Molina Museum
    5 min walk - 0.3 miles
  • Paseo 60
    3 min walk - 0.2 miles
  • Parque Santa Lucía
    4 min drive - 1.2 miles

Getting around

  • Teya-Merida Station
    26 min drive
  • Mérida International Airport (MID)
    23 min drive

Restaurants

  • Starbucks
    3 min walk
  • Yerba Santa
  • Viva Teya
    4 min walk
  • La Exquina
    6 min walk
  • El Centro
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 550 for adults and MXN 260 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Baharat
  • Café Kunn
  • Café Montejo
  • Stelaris Bar

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,763 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (30 inches high)
  • Handrails in stairways (35 inches high)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Colonial architecture
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1508 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 550 for adults and MXN 260 for children
  • Pet fee: MXN 1508 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the hot tub
Guests under 15 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Fiesta Americana - Merida have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Fiesta Americana - Merida pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1508 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Fiesta Americana - Merida?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Fiesta Americana - Merida?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Fiesta Americana - Merida located?

Located in Zona Paseo Montejo, this spa hotel is within 1 mi (2 km) of Paseo de Montejo and Parque Santa Lucía. Mérida Cathedral and Plaza Grande are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fiesta Americana - Merida Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 945 out of 1295 reviews
Rating 8 - Good. 212 out of 1295 reviews
Rating 6 - Okay. 77 out of 1295 reviews
Rating 4 - Poor. 29 out of 1295 reviews
Rating 2 - Terrible. 32 out of 1295 reviews

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We often stay at Fiesta Americana when we visit Merida to attend the symphony, Venados football matches, the White Night, etc. It is an elegant hotel with a beautiful atrium as well as a nice gym and resort style pool and jacuzzi area. The rooms are beautiful and spacious and the mattresses and bedding are heavenly. We stay in the Fiesta Club rooms and truly enjoy the added breakfast buffet and evening tapas. Highly recommend this hotel!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff they were very helpful. Restaurants were very good. Pool and spa were excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Beautiful. Nice staff
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was pristine. Staff were amazing. Room was impeccable. The AC I. The room, however, was not great. We adjusted the thermostat but the room didn’t really cool down much. It appeared to be pre-set in spite of what the room thermostat said. It was a HOT week in Merida for sure, and perhaps the grid doesn’t allow much. I don’t know. But for sure we wanted a 5-star AC unit to be able to sleep and recharge.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Orlando A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is very safe
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the restaurants in this hotel were amazing. The food did not lack for flavor. Would recommend to anyone. The room was clean. Breakfast buffet was outstanding. The service in the hotel was fantastic. No one was ever rude to us.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and very comfortable, the staff was incredibly friendly and helpful, and the amenities were top-notch. Everything was well maintained and made our stay relaxing and enjoyable. Highly recommend when visiting Mérida!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Hospitable and friendly staff. Hotel was well situated within the city. Suite was well maintained and stocked. Complimentary breakfast and evening hors d'oeuvres/drinks were wonderful after a long day of sight- seeing.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities
Clean room everyday. Staff was ver helpful. Convenient location at a fair price.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the breakfast choices. Get there early because it can get crowded. Parking was really easy because it’s below the property and secure.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and more!!!! Great hotel and staff that makes you feel pamper every day. I forgot a package and Damian from concierge was so nice that started asking who was going to Cancun to help me. Thanks so much
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Billie

Liked: Cleanliness, property conditions & facilities
It is a beautiful building. Our room had a French balcony. Looks like the hotel is very old so rooms are dated and corridors very stark with no art. Rooms were clean and comfortable, staff were friendly. We had a club room so had access to the lounge. Food was plenty but not particularly good. Lots of desserts. There was a coffee maker in the room but we were charged for the coffee capsules we used. This was a surprise for a five star hotel.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ulises

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. The beds are very comfortable. They were clean. They were able to accommodate us to have connecting rooms last minute. I would say the only negative thing is you hearing belligerent people yelling at 11:30 at night. That only happened our last night there. Other than that, the stay was very pleasant.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to express my disappointment with the service my party and I received during our recent visit to your restaurant in the lobby. From the time we were seated, the service was consistently slow and fell well below the standard we expected. Throughout our meal, we repeatedly had to wave down servers just to receive basic assistance, whether it was placing our order, requesting refills, or asking for items that should have been provided without repeated reminders. Unfortunately, the lack of attentiveness continued throughout our dining experience. After our concerns went unaddressed, we felt we had no choice but to ask to speak with the captain to express our frustration. While we hoped this would improve the situation, the overall experience remained disappointing. I would also like to recognize the outstanding service we received from the Club Level staff on the fifth floor. Their professionalism, attentiveness, and genuine hospitality were exactly what we expected and greatly appreciated. They consistently went above and beyond to ensure our needs were met, making us feel welcomed and valued throughout our stay. Their exceptional service stood in stark contrast to the experience we had in the lobby restaurant. A hotel's reputation is built on providing consistently excellent service across all areas of the property. While the Club Level team exemplified that standard, the service we experienced in the lobby restaurant did not.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I have stayed at this Fiesta Americana several times over the years as this hotel is our first choice when staying in Merida. Beyond the beautiful interior design of the building, the hotel staff is what makes our stays so much more pleasurable. Everyone smiles and extends a warm welcome. We stay in a Club level room as we enjoy the evening tapas and morning breakfast, which offer a wide variety of great foods from main dishes to desserts every day. The rooms are very clean and stately and the bed is by far the best bed in any hotel we have stayed. Even softer and more comfortable than ours at home. We have had the pleasure of having Roger help us during our stays, usually in the morning for breakfast service. He always greets us with a big smile and works above and beyond to be sure we, and everyone, has everything they need during breakfast. Roger is a tremendous asset to the Fiesta Americana team! We look forward to our upcoming stay at the end of March.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Jaime Jose

Liked: Cleanliness
Hotel is looking tired and so are the rooms. Upgraded to a master suite and while it was quite spacious the room looked quite old and tired. The main bathroom was a tiny inspite of it being a suite. Not worth the price at all. Nespresso coffee refills came with a charge as did extra water. Service was ok and rooms were kept clean. It’s about a 10-15 minute walk to most of the restaurants on Paseo Montejo. I would not be coming back here.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the beds were very comfortable. The restaurant on site offered delicious breakfast and dinner entrees. We had two rooms, and one problem common to both was the climate control/air conditioning system was difficult to control. One room was a bit too warm, and the other too cold, but the thermostats in both rooms did not seem to function properly, so we could not change the temperature settings. In all fairness, we did not alert the hotel staff to this situation, so they did not have the opportunity to solve the problem.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal it’s really professional and always willing to help also hotel it’s located in a perfect location
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location close to May restaurants, family gatherings, and nightlife. The property is beautiful and clean. The staff is one of the best if not the best knowledgeable, friendly, and accommodating individuals. The staff is what makes this hotel the best in Merida.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Adora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and excellent amenities! Wonderful stay all around!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Rooms are spacious and clean, staff is wonderful! In the Fiesta Club rooms you receive continental breakfast and in the evening, happy hour and heavy apps! Location is great!!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located, it is kept very clean and the staff were all helpful. Highly recommend.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

MAGDAELY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if it's your first time in Merida, I have been coming to this hotel for years and I'm happy to say they still have some of the kindest staff in Merida. The shopping mall below is a great place for local finds too! Their coffee shop is excelent and a very welcome spot for meetings.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Marissa J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always. Best service. ambiance and location.
Stayed 1 night in Mar 2026