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Diez Diez Collection

4.0 star property
Colonial hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Diez Diez Collection

Terrace/patio
Front of property - evening/night
Interior entrance
Terrace/patio
Suite Panerai | Premium bedding, free minibar, in-room safe, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

View all photos for Suite Panerai

Suite Panerai | Premium bedding, free minibar, in-room safe, blackout drapes

Suite Panerai

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Mercedes-Benz

Suite Mercedes-Benz | Premium bedding, free minibar, in-room safe, blackout drapes

Suite Mercedes-Benz

Highlights

Yard
Soundproofed
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Estudio

Estudio | Premium bedding, free minibar, in-room safe, blackout drapes

Estudio

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe

Deluxe | Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Scabal

Suite Scabal | Premium bedding, free minibar, in-room safe, blackout drapes

Suite Scabal

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
487 Calle 37, Centro, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 2 min walk - 0.1 miles
  • Paseo 60 - 5 min walk - 0.3 miles
  • Yucatan International Convention Center - 10 min walk - 0.6 miles
  • U.S. Consulate Merida - 11 min walk - 0.6 miles
  • Mérida Cathedral - 2 min drive - 1.0 mile

Getting around

  • Teya-Merida Station - 26 min drive
  • Mérida International Airport (MID) - 18 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬3 min walk
  • ‪TEYA - Gastronomía Yucateca Viva - ‬6 min walk
  • ‪La Exquina - ‬3 min walk
  • ‪Crabster - ‬6 min walk
  • ‪Hop 3 The Beer Experience - ‬6 min walk

About this property

Diez Diez Collection

Upscale hotel near Paseo de Montejo
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Diez Diez Collection. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), bike rentals, and express check-out
  • Concierge services, tour/ticket assistance, and a front-desk safe
  • A 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Diez Diez Collection boast thoughtful touches such as premium bedding and air conditioning, as well as amenities like free stocked minibars and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 400 to 1,000 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rooftop

Things to do

  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 2019
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and noon
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 400 to 1000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and noon
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
Children 18 years old and younger are not permitted at this property
Free WiFi in public areas has a 2-device limit

Property is also known as

DIEZ DIEZ COLLECTION Hotel
DIEZ DIEZ COLLECTION Mérida
DIEZ DIEZ COLLECTION Hotel Mérida

Frequently asked questions

Does Diez Diez Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Diez Diez Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diez Diez Collection?

This property doesn't offer parking.

What time is check-in at Diez Diez Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 AM–noon for a fee.

What time is check-out at Diez Diez Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Diez Diez Collection located?

Located in Mérida Centro, this hotel is within a 15-minute walk of Paseo de Montejo and U.S. Consulate Merida. Casa Montes Molina Museum and Cacao Chocolate Museum are also within 10 minutes.

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Diez Diez Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 170 out of 222 reviews
Rating 8 - Good. 35 out of 222 reviews
Rating 6 - Okay. 12 out of 222 reviews
Rating 4 - Poor. 4 out of 222 reviews
Rating 2 - Terrible. 1 out of 222 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place , good food and nice service
Stayed 2 nights in Nov 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Google Service People very friendly Close to down town
Stayed 3 nights in Nov 2024

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and rooms are gorgeous and the location is excellent.

10/10 Excellent

Reno

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the design of the property, great design, very comfortable room, great staff, a must in Merida!
Stayed 3 nights in Jun 2023

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
Great staff. good looking hotel
Stayed 7 nights in Oct 2023

10/10 Excellent

tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and amazing staff. Thank you
Stayed 2 nights in May 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and accommodating.

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
A lovely petite luxury hotel. Perfect for a couple of nights.

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Merida!

This was a perfect place to stay. From the moment we walked in, we knew we made a great choice. The service and hospitality was exceptional! We can't wait to stay here next time we visit Merida.
Stayed 3 nights in May 2023

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean property overall however: 1. Please change your pillows. Worst pillows of any hotel I have stayed in 2. Please limited volume levels during the day. People are paying to stay at a hotel, not a club
Stayed 3 nights in Nov 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location. Eduardo was our waiter on arrival for dinner. Outstanding service from him and the rest of the team. I will definitely stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's by the road so you can hear cars drive by but it did not bother us at all. It was an excellent place to stay at! Highly recommend it.

10/10 Excellent

José de Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it
Stayed 4 nights in Aug 2023

10/10 Excellent

genevieve Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every moment in this hotel. The staff is amazing and solve any problem you might encounter in the next 5 minutes. They are friendly. The hotel is beautiful. The breakfast is delicious. The jazz night was amazing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding. Service was excellent. I fell ill during my stay and the staff was very empathetic and assisted my wife in every way possible to keep us comfortable until I was able to travel and return home. Service above and beyond.
Stayed 5 nights in Feb 2024

10/10 Excellent

Carlos Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 2 nights in Jul 2024

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed in, and I have traveled extensively. Lovely property located in a fantastic old house that is extremely well restored. Attentive, gentle staff, great food, and an excellent location. The Diez Diez makes the Merida experience a sublime one. Thanks!!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
We like the hotel location and the building in general. The rooms are very nice, clean and with amenities to drink and prepare coffee. Showers work perfectly. We didn’t like that the hotel has no parking, however we left our car on the street and nothing happened to our car.
Stayed 2 nights in Jan 2024

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay ! Staff was very kind . Shout out to Irwik , Julianna and Nadia . Always very welcoming. Rooms are beautiful. Rooftop is gorgeous. Food and drinks excellent! Wouldn’t stay other place in Merida

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best hotels I've visited

The hotel is really amazing. In particular, the people who work at the hotel are simply awesome people. From Oscar and Alexandra at the front desk, Louis the Manager, Rudy at the Bar and Moses and Adrian at the restaurant--all lovely human beings who made my stay special. The only issues that I had were that my room was exactly beside the bar--so the noise level was not great and also there are no rails or clear lighting on the multiple stairs--an issue for those with some mobility issues.
Stayed 5 nights in Mar 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing & friendly service

We stayed at the Diez Diez Collection to celebrate my partner's 30th birthday. From the moment we booked, the hotel staff was super responsive. I wanted to set up a few things in the room beforehand and the hotel staff was happy to help. When we arrived we were greeted with a welcome mocktail and provided with an upgrade which was incredibly kind of the staff. The room was large and very comfortable. All of the staff were attentive and kind the entire time. We also ate dinner at the on-site restaurant Fronto - the food was delicious and the service was fantastic. I would highly recommend Diez Diez and hope to stay there again in the future!
Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After traveling in many parts of the world for over 35 years, this hotel is one of my top 2, is a hidden gem. The service is amazing and their small restaurant is fantastic. With only 8 rooms and different designs for their suites, 10-10 Collection is a perfect getaway for a couple. Congratulations!
Stayed 5 nights in Jul 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel Experience!

Fantastic Service! Comfortable stay. Room was a little dark, the music from the public areas could have been a little lower, but these issues were small in comparison to the first rate service, excellent food, room comfort and completely enjoyable rooftop bar area. Wait staff, front desk and housekeeping are first rate. Free bike usage a real plus.
Stayed 7 nights in Feb 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel just a block from the Paseo Montejo. If you have mobility issues, make sure you don’t get one of the rooms upstairs, since you’ll need to go up a flight of stairs (some w/out a handrail) and then down a flight of stairs. Fortunately, the hotel staff was very accommodating and were able to move me to another room.
Stayed 5 nights in Jan 2024