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City Express by Marriott Merida

3.5 star property
Hotel with free breakfast, near Plaza Galerias Mall

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Photo gallery for City Express by Marriott Merida

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Reception
Lobby
Exterior
Superior Room, 1 Queen Bed with Sofa bed | Down comforters, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

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Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Down comforters, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Down duvet
Sofa bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Down comforters, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Cable channels
Desk
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Down comforters, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Cable channels
Desk
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

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Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

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  • Breakfast included
  • Free airport shuttle
  • Parking included
8.4 out of 10, Very Good, 1,001 reviews
City Express Plus by Marriott Mérida

About the neighborhood

Map
Calle 45 No 332 Por calle 54 y calle 56, Col. Benito Juarez Norte, Mérida, YUC, 97119

What's nearby

  • Paseo de Montejo - 1 min walk - 0.0 miles
  • Plaza Galerias Mall - 3 min drive - 2.0 miles
  • U.S. Consulate Merida - 5 min drive - 3.0 miles
  • Yucatan International Convention Center - 5 min drive - 3.2 miles
  • Plaza Altabrisa - 5 min drive - 2.9 miles

Getting around

  • Teya-Merida Station - 32 min drive
  • Mérida International Airport (MID) - 22 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Vips - ‬8 min walk
  • ‪Sanbravo - ‬6 min walk
  • ‪Kuroshinju Tea - ‬9 min walk
  • ‪Pastor Suizo - ‬4 min walk

About this property

City Express by Marriott Merida

Hotel near Plaza Galerias Mall
Located close to The Harbor Lifestyle Mall and U.S. Consulate Merida, City Express by Marriott Merida provides free full breakfast, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A free area shuttle, luggage storage, and a vending machine
  • Coffee/tea in the lobby, 1 meeting room, and a banquet hall
Room features
All 166 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Recycling, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

City express Merida
City Hotel Merida express
City Express Merida Mérida

Frequently asked questions

Does City Express by Marriott Merida have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is City Express by Marriott Merida pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City Express by Marriott Merida?

Self parking is free at this property.

What time is check-in at City Express by Marriott Merida?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at City Express by Marriott Merida?

Check-out is at 1 PM.

Where is City Express by Marriott Merida located?

Situated in Mérida, this hotel is within 3 mi (5 km) of Plaza Galerias Mall, The Harbor Lifestyle Mall, and U.S. Consulate Merida. Yucatan International Convention Center and Plaza Altabrisa are also within 3 mi (5 km).

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City Express by Marriott Merida Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 401 out of 936 reviews
Rating 8 - Good. 277 out of 936 reviews
Rating 6 - Okay. 130 out of 936 reviews
Rating 4 - Poor. 58 out of 936 reviews
Rating 2 - Terrible. 70 out of 936 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in May 2025

10/10 Excellent

janett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good breakfast and nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Apr 2025

10/10 Excellent

Benjamin Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Mm
Stayed 1 night in Mar 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very helpful. Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and friendly. We were satisfied with the room. Outdoor pool was nice for relaxing and cooling down after hot day at the Progeso Beach. It’s just that breakfast buffet was not that great, they tasted blah. It’s good location for 30 mins ride on bus to the beach and 15 mins into Centro
Stayed 3 nights in Dec 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean hotel with good breakfast

Good hotel in a safe area, ended up staying an extra night. Easy to get uber around. Breakfast was good.
Stayed 1 night in Apr 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that this place had great parking, offers breakfast and has good location. The only thing is there tv is outdated and they had an issue with the toilets and the ac would leak.
Stayed 3 nights in Jun 2024

8/10 Good

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 2 nights in Mar 2024

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet place and safe
Stayed 5 nights in Jun 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
A non-luxury luxury hotel with a very basic breakfast. However, the rooms (yet basic) are very clean and the staff was superfriendly in any regards, which was all what we have been looking for. The hotel met all of our expectations and is an excellent choice to book for some days as a base in northern Mérida.
Stayed 1 night in May 2024

8/10 Good

BERNHARD T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice location The tree at back of parking lot that scratched the Explorers top
Stayed 2 nights in Jun 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Nov 2024

6/10 Okay

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good except for strong noise inside the room
Stayed 2 nights in Mar 2024

8/10 Good

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is only okay with offering only basic services. However, what I appreciated about it was how clean it was, and Maria, our housekeeper, was always friendly and kind. Unfortunately, the room was quite small, and the services provided were very basic. Overall, I would not choose to stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in May 2024

4/10 Poor

Xochitl

Disliked: Staff & service, amenities, property conditions & facilities
Staff was extremely rude. They were not helpful at all. They blocked our room for AC and did not care to inform us. And then had us waiting for a new room. Not staying there again.
Stayed 1 night in May 2024

6/10 Okay

Juan

Disliked: Amenities, property conditions & facilities
The hoyel generally needs maintenance, there is a lack of lighting, the bathrooms are in poor condition, very noisy outdoor areas, a crib was requested and they didn't have one, there were no towels in the room, etc., etc.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Left early because the family couldn’t sleep.

The hotel was pretty bare bones, which was fine because it’s what we expected. The problems was the vending machine took only coins and they couldn’t provide change. The elevator smelled like vomit and the AC in the room was angled in a way to blow on your face while you are sleeping. We ended up leaving a day early even though we prepaid…
Stayed 2 nights in Aug 2024

6/10 Okay

Miguel A

Disliked: Staff & service
0
Stayed 8 nights in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

No pleased

Not happy with amenities
Stayed 3 nights in Apr 2024

2/10 Terrible

Xochitl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. Reception was very unfriendly. Stephanie in particular was rude and out of touch with the guests. She decided to change our room without notice at 11 at night. She lied to the guests about the change and then was rude to her colleagues for questioning her reasons. She made me miss my flight and said the did not care. Save yourself! Do not stay here!
Stayed 3 nights in May 2024

10/10 Excellent

ROBERTO

Liked: Cleanliness, amenities, property conditions & facilities
TODO ESTA EXCELENTE
Stayed 2 nights in May 2025