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Cigno Hotel (Adults Only)

4.0 star property
Adults-only hotel with free valet parking and a 24-hour front desk

Choose dates to view prices

Photo gallery for Cigno Hotel (Adults Only)

Exterior
Classic Room, 1 King Bed | 1 bedroom, desk, blackout drapes, iron/ironing board
Business center
Exterior
Bar (on property)
Cigno Hotel welcomes adults to Mérida Centro with an outdoor pool and loungers. Enjoy a cooked-to-order breakfast, borrow bikes to explore, or relax in the garden. Benefit from a 24-hour front desk, free valet parking, and helpful staff praised by visitors.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, desk, blackout drapes, iron/ironing board

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Classic Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Private Pool

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Private Pool

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Patio, Pool View

Suite, 1 King Bed, Patio, Pool View | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Patio, Pool View

Highlights

Patio
Private plunge pool
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Terrace

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Terrace

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
Separate bathtub and shower
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Terrace

1 bedroom, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 66 no.593 Barrio la Ermita, Merida Yucatan, Mérida, Yuc., 97000

What's nearby

  • US Visa Applicant Service Center - 1 min walk - 0.0 miles
  • Mérida Cathedral - 10 min walk - 0.6 miles
  • Plaza Grande - 10 min walk - 0.6 miles
  • Parque Santa Lucía - 16 min walk - 0.9 miles
  • U.S. Consulate General Mérida - 12 min drive - 2.5 miles

Getting around

  • Teya-Merida Station - 29 min drive
  • Mérida International Airport (MID) - 12 min drive

Restaurants

  • ‪El Principal - ‬4 min walk
  • ‪Café Lavé - ‬5 min walk
  • ‪La Kombuchería - ‬5 min walk
  • ‪Bar El Español - ‬5 min walk
  • ‪Las Mil Tortas - ‬5 min walk

About this property

Cigno Hotel (Adults Only)

Upscale hotel near Mérida Cathedral
At Cigno Hotel (Adults Only), you can look forward to a garden, a business center, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Free valet parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and concierge services
  • Luggage storage, tour/ticket assistance, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Cigno Hotel (Adults Only) feature thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and espresso makers.
Extra amenities include:
  • Hair dryers and shampoo
  • Coffee/tea makers, ceiling fans, and daily housekeeping

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  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 17 to 22 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 17 to 22 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number HCO181213C92

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

CIGNO HOTEL
Cigno Adults Only Merida
Cigno Hotel (Adults Only) Hotel
Cigno Hotel (Adults Only) Mérida
Cigno Hotel (Adults Only) Hotel Mérida

Frequently asked questions

Does Cigno Hotel (Adults Only) have a pool?

Yes, this property has an outdoor pool.

Is Cigno Hotel (Adults Only) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cigno Hotel (Adults Only)?

Valet parking is free at this property.

What time is check-in at Cigno Hotel (Adults Only)?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Cigno Hotel (Adults Only)?

Check-out is at noon.

Where is Cigno Hotel (Adults Only) located?

Located in Mérida Centro, this hotel is within a 15-minute walk of US Visa Applicant Service Center and Mérida Cathedral. Paseo de Montejo is 1.3 mi (2.1 km) away.

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Cigno Hotel (Adults Only) Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 81 out of 92 reviews
Rating 8 - Good. 10 out of 92 reviews
Rating 6 - Okay. 0 out of 92 reviews
Rating 4 - Poor. 0 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dorwyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful
Stayed 7 nights in Aug 2025

10/10 Excellent

Damini

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in design and service and great food as well!
Stayed 3 nights in Jun 2023

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful property
Stayed 1 night in Jul 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mérida

Great place to stay
Stayed 1 night in Apr 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty unique place, with amazing staff and delicious food. Rooms are very nice.
Stayed 4 nights in Aug 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boutique hotel. Beautiful architecture and attentive staff. Breakfasts were terrific. Definitely will be back.
Stayed 3 nights in Sep 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like all service provided, great area.
Stayed 4 nights in Nov 2022

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent food, the service is outstanding. Highly recommended although the neighborhood is not the best. I would definitely would come back.
Stayed 1 night in Mar 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigno is a beautiful, well designed and very inviting property. It features a nice bar and dining area and 3 pools! It’s a short ride to anywhere you would need to go in Merida.
Stayed 1 night in Feb 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great place; very nostalgic! Pricey
Stayed 5 nights in May 2023

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel exceeded my expectations. The building itself, a nineteenth century casona, was beautifully renovated into one of the best boutique hotels my family and I have stayed at. The staff was amazing, professional, and friendly. Perla, Esteban and Victor, and Vanessa went out of their way to make our stay a relaxing and culturally-enriching experience. Can't wait to go back to Merida and stay there once again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture, the design are beautiful, the rooms, shower etc super comfortable, A/C, the staff extremely friendly, the parking easy, etc... etc... I already mentioned to the reception that they should change their policy regarding the products to choose from in the room. They have Nespresso capsule that they charge $ 55.-- and a bottle of wine for $ 980.-- (same price like in the restaurant). Well, the price per night is quite high comparing to our hotels and therefore a certain complimentary basic things should be included or like the wine reduced to 1/2 price or whatever. But a lovely oasis place to stay if you want to have a rest and a base in Merida. Thanks to all the stuff
Stayed 6 nights in Jun 2025

10/10 Excellent

Ruthie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars all around.

10/10 one of the best stays i’ve ever had at a hotel. I did not want to go home for maybe the first time ever. food was great service was great rooms were so comfortable and well appointed. IM OBSESSED. currently averaging about 10 nights a month in hotels for work and this is easily the most comfortable place i’ve been in over a year.
Stayed 6 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hidden gem. Very close to shopping, restaurants and overall a wonderful experience. I want to mention that there were a few people who stood out that made our stay wonderful. Michelle & Jenny (concierge)- who were an absolute pleasure , and they both provided excellent service and addressed our concerns promptly. Victor - made excellent recommendations for breakfast and was a phenomenal server- Housekeeping staff were exceptional, and kept our place very clean and tidy. We had a few hiccups, but some of it was due to the obnoxious guests, and that you can’t help, however tje CIGNO Staff handled it professionally and dutifully. This place a quaint and a tucked-away-oasis and I’d highly recommend booking a stay at the CIGNO for a beautiful and tranquil visit. Thanks again for everything!
Courtyard
Looking out from courtyard
Another view of the garden/courtyard
King size bed- very comfy
Stayed 3 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly nice, but expensive for what you get. Staff is attentive and friendly but the rooftop pool has no service so you’re on your own if you want food or drink. They try to follow you around but you can be waiting for service some times. It’s a bit out of the way but 15 minute drive to town. They keep it very clean! A nice quiet hotel. They need to setup a WhatsApp service for concierge and service.
Stayed 3 nights in Mar 2024

10/10 Excellent

Margarita Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar un Hotelito
Stayed 2 nights in Oct 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice and the staff are great. Just bear in mind that in Mérida you almost always need a car to get around and the hotel is not near restaurants or busy areas, so you will definitely need a car or a taxi.
Stayed 3 nights in Sep 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No está en buena zona
Stayed 1 night in Sep 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Wish there was more to see do closer to the property.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went here for a weekend get away. The room and hotel itself was very quiet, chic, modern with a Yucatan vibe. All around amazing stay and will definitely come back here in the future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel con eccellente servizio da parte del personale
Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this beautiful property for your next visit to Mérida
Stayed 2 nights in Jul 2025

10/10 Excellent

Emilio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly beautifully restored property that will take your breath away. Only 10 rooms. It is in an older neighborhood and we arrived at night. There wasn't much else going on in the immediate area... it's not an entertainment or restaurant district, so you would would not expect this gem to be tucked away in the middle of the block. Book it. You won't be sorry.
Stayed 1 night in Jun 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place and plan to go back!
Stayed 1 night in May 2025

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