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Hotel Pienzenau am Schlosspark

4.0 star property
Hotel with a full-service spa, a quick walk to Trauttmansdorff Castle Gardens

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Photo gallery for Hotel Pienzenau am Schlosspark

Rooftop terrace
Lobby
Bar (on property)
Superior Double Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters
Indoor pool, outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Garden view

Economy Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
via Pienzenau, 1, Merano, BZ, 39012

What's nearby

  • Trauttmansdorff Castle Gardens - 5 min walk - 0.3 miles
  • Rametz Castle - 11 min walk - 0.6 miles
  • Merano Thermal Baths - 4 min drive - 1.6 miles
  • Kurhaus - 4 min drive - 1.6 miles
  • Merano Hippodrome - 5 min drive - 2.0 miles

Getting around

  • Lana-Postal/Lana-Burgstall Station - 9 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Gasthof Pizzeria Tanner Des Reiterer Karl - ‬5 min walk
  • ‪La Bruschetta - ‬4 min drive
  • ‪Cafe Am Tore - ‬19 min walk
  • ‪Cafe Wandelhalle - ‬5 min drive

About this property

Hotel Pienzenau am Schlosspark

Upscale hotel near Trauttmansdorff Castle Gardens
Located close to Rametz Castle and Kurhaus, Hotel Pienzenau am Schlosspark provides an adjacent golf course, a terrace, and a coffee shop/cafe. Indulge in a body wrap, a facial, and a manicure/pedicure at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking and valet parking
  • Breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
Room features
All guestrooms at Hotel Pienzenau am Schlosspark boast comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and down comforters
  • Bathrooms with bidets and tubs or showers
  • 22-inch TVs with cable channels
  • Balconies, childcare services, and daily housekeeping

Languages

English, German, Italian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: EUR 20 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach umbrellas
  • Garden
  • In a provincial park
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 7 AM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 23 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately EUR 20.00 to 30.00 per person
  • Pet fee: EUR 23 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Pienzenau am Schlosspark
Hotel Pienzenau am Schlosspark Merano
Pienzenau am Schlosspark
Pienzenau am Schlosspark Merano
Pienzenau Am Schlosspark
Hotel Pienzenau am Schlosspark Hotel
Hotel Pienzenau am Schlosspark Merano
Hotel Pienzenau am Schlosspark Hotel Merano

Frequently asked questions

Does Hotel Pienzenau am Schlosspark have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Pienzenau am Schlosspark pet-friendly?

Yes, Hotel Pienzenau am Schlosspark allows dogs (limit 1 total). There's a fee of EUR 23 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Pienzenau am Schlosspark?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Pienzenau am Schlosspark?

Check-in start time: 7 AM; Check-in end time: 11 PM.

What time is check-out at Hotel Pienzenau am Schlosspark?

Check-out is at 11:30 AM.

Does Hotel Pienzenau am Schlosspark provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Pienzenau am Schlosspark located?

Situated in a provincial park, this spa hotel is within a 15-minute walk of Trauttmansdorff Castle Gardens and Rametz Castle. Kurhaus and Laubengasse are also within 2 mi (3 km).

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Hotel Pienzenau am Schlosspark Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 32 reviews
Rating 8 - Good. 15 out of 32 reviews
Rating 6 - Okay. 0 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

10/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10

Stayed 4 nights in Oct 2024

10/10

Stayed 4 nights in Sep 2024

8/10

Sehr gut geführtes Hotel im ruhigen Umfeld.
Stayed 2 nights in Nov 2021

10/10

Ein schönes und ruhiges Hotel mit vielen Annehmlichkeiten
Stayed 1 night in Jul 2021

8/10

Stayed 1 night in Aug 2019

8/10

Stayed 1 night in Aug 2019

8/10

Das Hotel war sehr nett u hübsch. Ich mag einfach das von Familien gefühltes Hotel. Es ist immer sympatisch:)
Stayed 2 nights in Jul 2019

10/10

Stayed 3 nights in Jun 2019

8/10

The room was spacious and well furnished. Bathroom lacked a tub which was a disappointment. Breakfast very nice. Lunch hour too short
Stayed 4 nights in Sep 2018

10/10

Sehr freundliches Team, eher reiche Klientel. Sehr schöne Dachterrasse. Essen auch gut, die Cocktail & Bierauswahl könnte etwas aufgefrischt und verjüngert werden.
Stayed 1 night in Jul 2018
This review was submitted before 2018 and has not been verified.

10/10

Sehr schönes Hotel an toller Lage. Freundlicher Empfang und gutes Restaurant.
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10

This is one of the very best hotels we have stayed in. Everything is so very well thought over and organised. The staff could not be more welcoming and professional. The room was excellent. Breakfast a treat and dinner a festivity. Wonderfull food and wines. One can see and feel that everybody does his/her utmost best to make your stay as good as possible. Our dog was also very welcome. Even our carwindow was washed before we left!! If we can we will certainly come back.It is a family business and one feels fast 'at Home'.
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10

What a charming hotel with the most friendly and helpful staff you'll find. We were greeted by name at check in and from then on the level of service was very engaging. Food was great and the rooftop garden and its views fantastic. Rooms were bright airy and large. Would certainly stay here again if back in Merano.
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10

Fantastisk Hôtel og enestående service!
Stayed 2 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

Allt var utmärkt sånär som på dåligt wi-fi, fungerade i receptionen och däromkring, urdåligt på rummet. Låg brandbredd även i receptionen. Men typiskt Italien.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

Stayed 3 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

10/10

Ein wunderbarer Ort zum entspannen. Gute Küche Relax pur!
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10

Wir haben einen ruhigen Aufenthalt im Hotel genossen und die verschiedenen Angebote genutzt. Die Betreuung durch die Hoteleigner mit ihrem Team ist bestens und sehr angenehm.
Stayed 5 nights in May 2017
This review was submitted before 2018 and has not been verified.

10/10

Beste südtiroler Gastlichkeit in einem excellent geführten Haus mit familiärer Athmosphäre
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

10/10

Wir haben die paar Tage sehr genossen! Durch die gute Lage könnten wir alles ohne Auto erreichen. Es war sehr angenehm im Anschluß den Wellnessbereich zu besuchen!
This review was submitted before 2018 and has not been verified.

10/10

Top Aufenthalt in einem tollen Haus mit herausragendem Ambiente. Super Service (Autoscheiben wurden vor Abfahrt gereinigt). Gastronomie auf hohem Niveau, Frühstücksbuffet sehr reichhaltig. Sehr schöner Wellness - Bereich. Kann uneingeschränkt weiterempfohlen werden.
This review was submitted before 2018 and has not been verified.

10/10

Wir waren 5 Tage zum wandern und relaxen da. Die Umgebung war schön und ruhig. Das Hotel war mehr wie zu Hause und das Personal war sehr hilfreich und freundlich. Das Abendessen war so gut das wir nie auswärts gegessen haben--war sehr gemütlich auf der Terrasse.
This review was submitted before 2018 and has not been verified.

8/10

We had a wonderful two night stay at this lovely property and would return again in a heartbeat.