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Hotel Carollo

3.0 star property
Mountain ski retreat with full-service spa and outdoor pool

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Photo gallery for Hotel Carollo

Outdoor pool
Lobby
Lobby
Triple Room, 3 Twin Beds | Premium bedding, down comforters, pillowtop beds, minibar
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Bar
  • Breakfast included
  • Housekeeping
  • Pool

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Triple Room

Premium bedding, down comforters, pillowtop beds, minibar

Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Premium bedding, down comforters, pillowtop beds, minibar

Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 15 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Premium bedding, down comforters, pillowtop beds, minibar

Triple Room, 3 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed

Premium bedding, down comforters, pillowtop beds, minibar

Double Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Standard

Premium bedding, down comforters, pillowtop beds, minibar

Single Room Standard

  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room Standard

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Standard

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room Standard

Premium bedding, down comforters, pillowtop beds, minibar

Triple Room Standard

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
25 de Mayo 1184, Mendoza, Mendoza, 5500

What's nearby

  • Independence Square - 3 min walk - 0.2 miles
  • Peatonal Sarmiento - 4 min walk - 0.3 miles
  • Plaza Italia - 6 min walk - 0.4 miles
  • Central Market - 10 min walk - 0.6 miles
  • Zaldivar Institute - 19 min walk - 1.0 mile

Getting around

  • Belgrano Station - 7 min walk
  • Parque TIC Station - 11 min drive
  • Mendoza (MDZ-Governor Francisco Gabrielli Intl.) - 20 min drive

Restaurants

  • ‪Bistro M - ‬4 min walk
  • ‪Azafran - ‬4 min walk
  • ‪Estancia la Florencia - ‬3 min walk
  • ‪Uvas Bar - ‬3 min walk
  • ‪La Lucia Grill & Bar - ‬2 min walk

About this property

Hotel Carollo

Hotel located in Mendoza City Center
At Hotel Carollo, you can look forward to a free breakfast buffet, a garden, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel featuring a ski shuttle. Indulge in a body scrub, a sports massage, and a body wrap at the onsite spa. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar and a business center.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • An area shuttle, a porter/bellhop, and a banquet hall
  • Free newspapers, outdoor furniture, and an elevator
Room features
All 50 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge) up to 500 km
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The property does not permit guests to bring mountain climbing equipment, including hiking backpacks, on property grounds.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carollo Mendoza
Hotel Carollo
Hotel Carollo Mendoza
Carollo Hotel Mendoza
Hotel Carollo Hotel
Hotel Carollo Mendoza
Hotel Carollo Hotel Mendoza

Frequently asked questions

Does Hotel Carollo have a pool?

Yes, this property has an outdoor pool.

Is Hotel Carollo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Carollo?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Carollo?

Check-in start time: noon; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Carollo?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Carollo located?

Located near the slopes, this Mendoza City Center hotel is in the city center and within a 10-minute walk of Teatro Independecia, Peatonal Sarmiento, and Italy Square. Regency Casino and Chile Square are also within 5 minutes. Belgrano Station is 7 minutes by foot and Mendoza Station is 8 minutes.

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Hotel Carollo Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 137 reviews
Rating 8 - Good. 49 out of 137 reviews
Rating 6 - Okay. 32 out of 137 reviews
Rating 4 - Poor. 18 out of 137 reviews
Rating 2 - Terrible. 12 out of 137 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10

As the room is facing the high wall, so it is comparable darker than average. The second is wifi, wifi is always disconnected even no wifi, especially after evening.
Stayed 4 nights in Mar 2025

10/10

Stayed 3 nights in Apr 2024

10/10

Stayed 1 night in Dec 2023

10/10

Muy agradable todo el servicio, el hotel, y todo el personal!
Stayed 4 nights in Nov 2023

6/10

Stayed 4 nights in Sep 2023

8/10

Todo es como "viejo", estaría bien modernizar un poco. El personal muy amable.
Stayed 1 night in Feb 2023

2/10

Fue una pésima experiencia, conserje que nos recibió era el de turno de noche, si atendió mal y no nos daba soluciones a las inquietudes, el hotel lo estaban remodelando y constante ruido no podíamos descansar ni tener cortinas abiertas pues pasaban los maestros con baldes, tanto reclamar. Si cambiaron la última noche a hotel del lado. No nos dieron ninguna compensación ni las disculpas
Stayed 2 nights in Jul 2022

6/10

Stayed 1 night in May 2022

10/10

Muy buena atencion
Stayed 1 night in Apr 2022

6/10

Stayed 3 nights in Mar 2022

4/10

Gentil la gente que atiende. La habitación un desastre!! Aire acondicionado viejo, debes llamar para que lo prendan o apaguen, la cortina rota de la ventana, la t.v sin control remoto, baño viejo y básico .
Stayed 3 nights in Dec 2019

10/10

Todo muy bueno, muy agradecidos ante la cordialidad del personal del hotel. Nos preocupó que, al hacer el checkin no tenían nuestra reserva, no hubo comunicacióon de parte de Hoteles.com. Sin embargo, nos dieron una habitación sin problemas ya que había disponibilidad. De lo contrario hubiera sido un inconveniente imprevisto.
Stayed 5 nights in Dec 2019

6/10

Fiz a resrva com vcs e contava 35 dolares por diaria com o desconto no hotel quando fiz o checkout hj eles nao aceitavam dolar e nem me deu o desconto mesmo eu mostrando o preco no aplicativo eles disse que nao se responsabilizam por isso gostaria de saber quem vai me da os 150 reais que paguei a mais pois fui obrigado a fazer o pagamento no cartao e sendo que estava prepara para pagar os 69 dolares que estava no aplicativo.
Stayed 2 nights in Dec 2019

8/10

Impecable en cuanto a limpieza y modos del personal en cuanto al trato. Debería mejorar instalaciones de agua en sanitarios, pues había pérdidas en todos los artefactos de la habitación que nos tocó. Sería bueno también reemplazar TV por Led TV y colocar reposeras en sector pileta, solo hay dos a compartir con el hotel vecino. Muy bueno el desayuno.
Stayed 2 nights in Dec 2019

8/10

Fue Muy bien, pero me alojaron en el hotel Princess que está al lado. Un buen desayuno. Una habitación cómoda, con los servicios esenciales. Personal de recepción muy amable. La ubicación excelente con restaurantes y barcitos en los alrededores. A una cuadra de la plaza Independencia, Casino y Teatro. Todo a mano. .
Stayed 5 nights in Nov 2019

10/10

Stayed 5 nights in Oct 2019

6/10

Stayed 1 night in Oct 2019

6/10

Era un 3 estrellas hace 20 años, y no ha mejorado ni actualizado nada. Tv de tubo es inaceptable, el desayuno “americano” son puras galletitas de 4ta calidad. Las sabanas realmente raspan. Todo eso tiene que mejorar muchisimo. El resto, por el precio, es lo normal.
Stayed 3 nights in Oct 2019

6/10

El aire acondicionado de las habitaciones no estaba en buenas condiciones, y para encenderlo habia que anunciarse en recepcion. Hotel para sola una noche, y de pasada por mendoza
Stayed 3 nights in Oct 2019

8/10

Me gusto la atención del personal. No me gusto que no haya comunicación entre ellos para saber que ya tenia todo pagado previamente.
Stayed 2 nights in Sep 2019

6/10

Todo bien, sólo las piezas son pequeñas y entra mucho ruido de la calle
Stayed 5 nights in Sep 2019

2/10

Cabe aclarar que estuvo todo bien hasta el check-out que no resperaron el contrato con expedia y el cliente. Ya que me cobraron un monto mayor a lo acordado a la pagina de ustedes y encima no fue muy cordial el trato ya que subestimo al cliente en soy yo . Y me senti hablando en criollo. Boludeado. Es lamentable por que el buen sercicio del hotel es opacado por el trato que tuvimos de parte de la administrativa. Esta queja va a ser expresada tambien en la empresa que trabajo por que tiene convenio este hotel.
Stayed 1 night in Aug 2019

10/10

Muy satisfecha por los servicios brindados: información y atención. Recomendaría a los viajeros la estadía en el hotel.
Stayed 1 night in Aug 2019

8/10

Stayed 1 night in Jul 2019

10/10

Stayed 4 nights in Jul 2019