Grand Hotel Victoria Concept & Spa, by R Collection Hotels

5.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Beach
Boating
Suite, Lake View | View from room
Indoor pool, seasonal outdoor pool
Restaurant
Grand Hotel Victoria Concept & Spa on Lake Como offers a perfect getaway. Enjoy body treatments at the spa, meals at two restaurants, and drinks at two bars. The hotel provides free in-room WiFi, bike rentals, and valet parking for easy access to nearby Menaggio Beach.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 13 of 13 rooms

Room, Park View (Prestige)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 26 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Executive Room, Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 38 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Park View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite, Park View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Balcony, Park View (Prestige)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 25 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Deluxe Room, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Loft, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Exclusive Suite, 1 Bedroom, Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 55 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Terrace, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Premium Suite, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
2 bedrooms
  • 100 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

Presidential Suite, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 100 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Via B. Castelli, 9, Menaggio, CO, 22017

What's nearby

  • Menaggio Beach - 8 min walk - 0.5 miles
  • Spiaggia Lerai - 9 min walk - 0.5 miles
  • Villa Carlotta - 14 min drive - 3.5 miles
  • Bellagio Port - 19 min drive - 4.0 miles
  • Villa del Balbianello - 22 min drive - 7.0 miles

Getting around

  • Lugano (QDL-Lugano Rail Station) - 36 min drive
  • Lugano (LUG-Agno) - 74 min drive

Restaurants

  • ‪Caffè Centrale - ‬3 min walk
  • ‪Ristorante Lago - ‬1 min walk
  • ‪Bar Manzoni - ‬1 min walk
  • ‪Café del Pess - ‬3 min walk
  • ‪Tato - ‬5 min walk

About this property

Grand Hotel Victoria Concept & Spa, by R Collection Hotels

Luxury hotel near Menaggio Beach
Located close to Menaggio and Cadenabbia Golf Club and Villa Carlotta, Grand Hotel Victoria Concept & Spa, by R Collection Hotels provides a free breakfast buffet, a garden, and dry cleaning/laundry services. Treat yourself to a body scrub, a massage, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool
  • Free valet parking
  • Bike rentals, an electric car charging station, and an elevator
  • Smoke-free premises, multilingual staff, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 81 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Separate tubs/showers, bidets, and free toiletries
  • Wardrobes/closets, electric kettles, and heating

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bar Manzoni
  • Pool Bar Griso
  • Ristorante 1827
  • Ristorante Lago

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1869
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during January, February, November, and December.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Victoria Concept Spa
Grand Hotel Victoria Concept Spa by R Collection Hotels
Grand Hotel Victoria Concept & Spa, by R Collection Hotels Hotel

Frequently asked questions

Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Grand Hotel Victoria Concept & Spa, by R Collection Hotels pet-friendly?

Yes, Grand Hotel Victoria Concept & Spa, by R Collection Hotels allows pets (limit 1 total). There's a fee of EUR 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Valet parking is free at this property.

What time is check-in at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Hotel Victoria Concept & Spa, by R Collection Hotels located?

Situated on a lake, this luxury hotel is 0.4 mi (0.6 km) from Menaggio Beach and within 3 mi (5 km) of Menaggio and Cadenabbia Golf Club and Villa Carlotta. Villa del Balbianello and Lake Lugano are also within 9 mi (15 km). Varenna-Esino Station is 29 minutes by foot.

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Grand Hotel Victoria Concept & Spa, by R Collection Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 84 out of 92 reviews
Rating 8 - Good. 2 out of 92 reviews
Rating 6 - Okay. 5 out of 92 reviews
Rating 4 - Poor. 0 out of 92 reviews
Rating 2 - Terrible. 1 out of 92 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Victoria was absolutely amazing. The most beautiful location & hotel with the best staff...and the spa & beach club were great perks!
Stayed 2 nights in May 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days at The Grand Hotel Victoria Concept & Spa. It was THE most incredible stay that we have ever had at a hotel! The staff is amaing, the spa is mind blowing and our room was immacualte.
Stayed 5 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in a magic location. The spa is incredible.
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Liked: Amenities
Very very good staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very professional and kind staff. Great restaurant on the property and fantastic views
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself will live up to tour expectations, but the staff are what makes this jewel shine so brightly. So polite, helpful and everyone couldnt have done enough to make our stay special. Highly recommend a visit.
Stayed 7 nights in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow, amazing hotel and service

wow, a fantastic hotel, amazing service and food, one of the best places we have ever stayed in and we will certainly be going back. Highly recommend
Stayed 3 nights in Apr 2023

10/10 Excellent

Mitja

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is extraordinary, the service is above and beyond what we expected and everything was so beautiful! We highly recommend it !
Stayed 1 night in Jul 2022

10/10 Excellent

Jessica Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is truly 5 star! The rooms are beautiful and very clean. The spa is outstanding and open to all guests each day. The staff is very helpful in every way. The breakfast spread was amazing and included with your stay. We are so glad we chose this gorgeous hotel and lovely town. Our stay was perfect in every way.
Stayed 5 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . The staff were so helpful. Very modern if your not techy you may have a problem with the room as it’s all touch screen. I personally thought it was great.
Stayed 4 nights in Aug 2023

10/10 Excellent

Parkash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience from beginning to end. The staff were extremely friendly and couldn’t do enough for us, from Miguel in the restaurant to Roberto who took us on an excursion on the Lake. Everyone was welcoming. Will definitely be returning there with our boys. Thank you for looking after us.
Stayed 4 nights in Apr 2024

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

This hotel is AMAZING!! Best one we stayed at during our trip around Europe. The service is honestly 6 stars. They are so on top of everything. The hotel itself is stunning and very spacious. They also have the most incredible spa facility that us truly a hidden gem so pack a bathing suit. It’s free for hotel guests to use and it’s unlike anything I had ever seen. Super easy to get over the water to Bellagio so I would for sure stay here again. In my oppinion, it was the nicest hotel in Como.
Stayed 2 nights in May 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service.
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all aspects. The setting is beyond gorgeous. The service was top notch. The breakfast was expansive. The spa was state of the art and included in your stay. Don't miss this place!
Stayed 3 nights in Oct 2025

6/10 Okay

vickie

Liked: Staff & service
The A/C didn't work properly. No restaurant, but a nice breakfast buffet. Rooms were not well appointed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Hotel Victoria is an amazing property with a warm and friendly staff willing to help at all times. Our stay in a Jr Suite was spectacular, with a deck and expansive views of Lake Como. The rooms were very nicely appointed and the staff was very responsive to cleaning requests, turn down service and requests for things like ice and pillows. The Spa is amazing, with literally something for everyone, whether you like lap pools, waterfall massagers, hot and cold therapies, saunas and so much more. The beach club is a 5 minute walk down the street and provides multiple pools, lounge areas, dining and of course access to the lake itself. Finally, the food was excellent, from the breakfast buffet to inspired Italian meals. You won't be disappointed in this hotel, and Menaggio is a great location to explore all that Lake Como has to offer.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every detail is thoroughly thought out in this hotel, impeccable service, amazing facilities and amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we've ever started at.
Stayed 5 nights in May 2025

10/10 Excellent

Abdolkarim

Spa was amazing, our room was on the first floor with no meaningful views.
Stayed 2 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lindo, muito bem localizado. Em uma região calma, da qual é possível deslocar-se para outros locais de interesse facilmente. Equipe extremamente atenciosa e eficiente.
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only thing I dislike about the hotel, is that is advertised with a beach club, but when you actually go there is a separate location and is not included in the price, you have to pay extra to access it. It shouldn’t be advertised as part of the hotel’s amenities
Stayed 3 nights in May 2025

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique hôtel récent et moderne ! Un service exceptionnel !
Stayed 2 nights in May 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning. I will absolutely be back
Stayed 3 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top tier hotel

This is easily one of the best hotels I have ever stayed in. Service incredible, nothing was too much and the spa was perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and hotel! Will for sure pick this spot on Lago Como
Stayed 5 nights in Apr 2025