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Memphis Riverline Hotel

4.0 star property
Southern comfort food fuels adventures to Beale Street, while the hotel's social hub provides a perfect place to unwind after exploring Memphis

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View from property - Memphis Riverline Hotel (Memphis)
Breakfast, lunch, dinner served; southern cuisine - Memphis Riverline Hotel (Memphis)
Lobby sitting area - Memphis Riverline Hotel (Memphis)
Lobby - Memphis Riverline Hotel (Memphis)
Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe - Memphis Riverline Hotel (Memphis)
Located in downtown Memphis, the Sheraton Memphis Downtown Hotel offers Southern hospitality. Enjoy regional cuisine at Crossroads Tavern & Grill, in-room WiFi, and a 24-hour gym. The attentive staff, bar, and business center ensure a memorable stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible w/ Tub)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Memphis neighborhood, Memphis Riverline Hotel is connected to the convention center. Fire Museum of Memphis and Orpheum Theatre are cultural highlights, and some of the area's notable landmarks include Beale Street and National Civil Rights Museum. Check out an event or a game at FedExForum, and consider making time for Memphis Zoo, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Memphis travel guide
Map
250 N Main St, Memphis, TN, 38103

What's nearby

  • View of Memphis from Mud Island.
    Mud Island River Park
    5 min walk - 0.3 miles
  • Beale Street which includes street scenes
    Beale Street
    16 min walk - 0.9 miles
  • Mini Takes the States 2014 Road Rally Memphis to St.Louis Leg: If you are going to spend the money .... put up a BIG SIGN. #MTTS2014 #minitakesthestates #go11
    FedExForum
    19 min walk - 1.0 mile
  • Renasant Convention Center
    1 min walk - 0.0 miles
  • Bass Pro Shops at the Pyramid
    7 min walk - 0.4 miles

Getting around

  • Memphis Central Station
    9 min drive
  • Memphis International Airport (MEM)
    24 min drive

Restaurants

  • The Lookout at the Pyramid
    13 min walk
  • Taco Nganas
    11 min walk
  • Wendy's
    11 min walk
  • Kay Kafe
    15 min walk
  • Wahlburgers
    14 min walk

About this property

Memphis Riverline Hotel

Upscale hotel near Renasant Convention Center
Located close to Fire Museum of Memphis and Beale Street, Memphis Riverline Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site southern cuisine restaurant, Crossroads Tavern & Grill, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • A front-desk safe, a porter/bellhop, and a 24-hour front desk
  • A ballroom, smoke-free premises, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 600 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is Memphis Riverline Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 50 per day. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 32 per day.

What time is check-in at Memphis Riverline Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

What time is check-out at Memphis Riverline Hotel?

Check-out is at 11 AM.

Where is Memphis Riverline Hotel located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of Renasant Convention Center and Fire Museum of Memphis. Beale Street and Orpheum Theatre are also within 1 mi (2 km).

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Reviews

Memphis Riverline Hotel Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 450 out of 1019 reviews
Rating 8 - Good. 225 out of 1019 reviews
Rating 6 - Okay. 135 out of 1019 reviews
Rating 4 - Poor. 109 out of 1019 reviews
Rating 2 - Terrible. 100 out of 1019 reviews

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good clean room next to the convention center. Valet parking is a nice plus. Would stay here again.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
The location was convient. The staff wasnt very friendly tho.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean the hotel was also clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent with the hotel. Nice bar and restaurant. Courtious staff.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Kaiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall the stay was great ! the rooms are a little outdated to me especially for how nice and inviting the lobby was ! the rooms were a bit of a let down however everything was clean and amenities were good . The staff were super friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Antoinique

Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness and customer service is always amazing.
Stayed 1 night in Feb 2026
Verified

8/10 Good

McKenzy

Liked: Cleanliness, staff & service, amenities
We had a nice time staying here, easy to Uber to Beale street. The hotel staff were great. Great service at the bar/restaurant. The valet parking was very easy and we could see our vehicle from the lobby. The old elevator was really cool, however; we did get stuck for a brief moment as the doors did not open (just one time) . Across from the event center so that was very convenient since we were there for work.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

YIJIUN

Our room was spacious and the bed was comfortable. The on
Verified

10/10 Excellent

GIUSEPPE

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was very nice. I loved it.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Great service and friendly staff. Clean rooms.
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
The room was clean, and I slept so well. The halls were quiet, and I had a very peaceful stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities
Nice clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Clean pet friendly room, excellent valet service (I forgot to tip- sorry guys) polite and professional staff, and good breakfast option right near the lobby. The bed and pillows were super comfy. Thanks to all!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet personal was great every interaction, Richard the doorstop was great and a lot of help since I had my handicap mother with us. And the manager was extremely friendly and professional. Will stay here again when visiting!!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Anshanie

Liked: Cleanliness
The staff was great.. my room was okay being a corner room, but it needs serious remodeling and upgrading. There was paint peeling from the ceiling, the chairs needed to be thrown away they were so worn out, and the carpet was stained in certain areas.
Stayed 1 night in Dec 2025
Verified

8/10 Good

lilian

Liked: Cleanliness, staff & service
Room was clean. Location was perfect. Staff was friendly. One issue I had was the restaurant wanted me to buy something in order to get a PLASTIC fork. I found that to be totally ridiculous as a guest of the hotel and one that was welcoming runners.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Lei

Disliked: Cleanliness, amenities, property conditions & facilities
The location is very convenient, especially since it’s directly connected to the convention center. However, I would not stay here again — especially in the winter. The lobby was extremely cold, with drafts coming in every time the main doors opened. The rooms especially the carpets are aged and in need of renovation. The most upsetting experience happened the morning after we arrived late at night. Before 8:00 a.m., housekeeping pounded loudly on our door to clean the room. It was not a polite knock — it startled my child and me awake. Even after I told her we did not need cleaning at that time, she insisted and only left after several minutes of explanation. It was very distressing. Other than the location, the overall experience was disappointing.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bianca Luz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, nice area, amazing food around, I love this hotel We planning to coming back in few more months
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are traveling to Memphis, stay here. Wonderful accommodations, staff was excellent. They even upgraded my reservation, which was extremely unexpected.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Dudley

Liked: Cleanliness
Disliked: Amenities
I liked the location in proximity to the convention center
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Nice & clean. Staff super friendly & helpful.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, peaceful. I try to book every time I come to Memphis. I love it
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kieonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh so sweet

The staff at this hotel were absolutely amazing the manager Lasonya and her staff member Sukhi helped me with my issue. I had never had a hotel be so kind and patient ever. I will be returning to the hotel soon. Excellent hospitality and services
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Cheryl

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No complimentary breakfast. Tuns of hidden fees. Over charged on room. The beds were comfortable. Not enough room in drawers to place clothes if have an extended stay. Bathroom shower head was spraying water. Noticed they tried to fix with plumbers tape. Will not stay at a Sheraton again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness
Closeness to restaurants and events.
Stayed 1 night in Jun 2025