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The Point Hotel

2.5 star property

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Photo gallery for The Point Hotel

Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets - The Point Hotel (Memphis)
Dining - The Point Hotel (Memphis)
Interior - The Point Hotel (Memphis)
Pool - The Point Hotel (Memphis)
Lobby - The Point Hotel (Memphis)
You can look forward to a free manager's reception, a coffee shop/cafe, and laundry facilities at The Point Hotel. Guests can connect to free in-room WiFi.

Reviews

3.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Located in Raleigh, a neighborhood in Memphis, The Point Hotel is near the airport. National Civil Rights Museum and Graceland are cultural highlights, and travelers looking to shop may want to visit Wolfchase Galleria and Bass Pro Shops at the Pyramid. Check out an event or a game at Simmons Bank Liberty Stadium, and consider making time for Memphis Zoo, a top attraction not to be missed. Visit our Memphis travel guide
Map
2855 Old Austin Peay, Memphis, TN, 38128

What's nearby

  • A cityscape with a prominent pyramid-shaped building, a river, and a bridge.
    Bass Pro Shops at the Pyramid
    12 min drive - 12.5 miles
  • A bustling street lined with vintage neon signs and a large billboard advertising a musical show.
    Beale Street
    12 min drive - 12.0 miles
  • A FedExForum building with a prominent sign.
    FedExForum
    13 min drive - 12.5 miles
  • A large stone building with columns, surrounded by lush green trees and a well-maintained lawn.
    Graceland
    21 min drive - 19.8 miles
  • Raleigh Branch Memphis Public Library
    14 min walk - 0.8 miles

Getting around

  • Memphis Central Station
    17 min drive
  • Memphis International Airport (MEM)
    31 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • McDonald's
    3 min drive
  • Starbucks
    3 min drive
  • Exlines' Best PIZZA in Town
    5 min walk
  • Captain King's Seafood City
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible bathtub
  • Elevator (60 inch wide door)
  • Grab bar in bathtub
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 8 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Frequently asked questions

Is The Point Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 55 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Point Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Point Hotel?

Check-out is at 11:00 AM.

Where is The Point Hotel located?

Located in Raleigh, this hotel is 2.4 mi (3.8 km) from Memphis National Cemetery and 2.7 mi (4.3 km) from James Road Park. Methodist North Hospital and Methodist Le Bonheur Healthcare are also within 6 mi (10 km).

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Reviews

The Point Hotel Reviews

3.6

4.2

Cleanliness

3.2

Amenities

6.4

Staff & service

3.2

Property conditions & facilities
Rating 10 - Excellent. 2 out of 21 reviews
Rating 8 - Good. 0 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 4 out of 21 reviews
Rating 2 - Terrible. 13 out of 21 reviews

Reviews

Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay. The staff was nice and I really loved that they have a full time security guard. The hotel is gated. The rooms were clean and the bed was extremely comfortable. The hotel is close to the airport and close to downtown. This seems to be the nicest hotel in the area. I really enjoyed my stay.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First they are remodeling and the pool was closed, they had breakfast equipment coming, but when we were there they only had one kind of serial. The staff however were friendly, and the room was clean. It was just disappointing that a breakfast was advertised and only one type of serial.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Clean Breakfast terrible
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Eva

Liked: Cleanliness
This hotel is under new management. They’re friendly, helpful and working hard to get things right, but some leftover repairs are still in the works.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had no towels,soap or toilet paper! No staff at desk to get any. They said free breakfast, it was only coffee! Roaches everywhere! I will Never stay there again! Worst hotel Ever! Need to be closed down
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Lindsey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool, gate, are broke. Remote was broke. Shower was gross, it was just run down.
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PLACE SHOULD BE CLOSED DOWN IMMEDIATELY. IT'S SUPER NASTY, JUNKIES WALKING AROUND EVERYWHERE, AND THE LADY AT THE FRONT DESK WAS RUDE ASS HELL. I WOULDN'T SUGGEST ANYBODY BOOK HERE IT'S A STR8 UP HELL HOLE.
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn't cleaned, no towels, trash wasn't taken out, no toilet paper, furniture was in disrepair.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Daricus

Over charged for pet fee…your ad says 55 and front desk charged 75
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Shemeka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell of smoke everywhere! Bugs, spiders and insects throughout the hotel. Over priced no pool loud noise and I’m still waiting for my money to be returned! Lights flashing and flickering unsafe area! Not family oriented. The elevator is a death trap this hotel should be burned to the ground and rebuilt. There is no ac in the building and they don’t serve breakfast like it says. This hotel lied about EVERYTHING! And we have PICTURES!
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

David

Disliked: Cleanliness, amenities
No towels in room, asked for towels and was brought damp ones, name had changed on hotel without notice, food left in non working refrigerator so it had an awful smell, foot prints in shower, no office chair in room, broken furniture, broken access gate.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Donna

Liked: Staff & service
T.V. didn't work so they moved us to another room and the heat didn't work at all. Toliet in both rooms shook every time you sat down, mini fridge in both rooms wasnt secured onto the floor and it would slide every time I you opened it. No towels in either room or extra toliet paper. Bathroom smelled like smoke. And they asked for a $50 deposit for the night and it had to be cash ,would not accept a credit card. They didn't mention a deposit when i booked the room, but the desk clerk waived the deposit since it was only for 1 night. No full breakfast buffet as advertised instead a small selection of cold cereal, juice and coffee. Wouldn't recommend this place.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Dajah

Disliked: Cleanliness, amenities, property conditions & facilities
Don’t come here. The rooms are just too much. My cousin and I came here for a moving experience & it went left. The sink missing a handle, no remote for the tv, the tv had cracks in the screen, no WiFi, the phone was “so say” an decoration it had no buttons, and the cabinet door came off the hinges. Oh My Gosh, don’t come here.
Stayed 1 night in Jun 2026
Verified

4/10 Poor

pascal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
chambre vétuste, on a eut quelques blattes, et le petit déjeuner c'était juste un cafetière maintenant l hôtel est en travaux donc a voir pour plus tard
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Tiffany

Stayed 1 night in May 2026
Verified

10/10 Excellent

Hendarius

Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Yisell

Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Terriuna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2026