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Hyatt Place Memphis/Germantown

3.0 star property

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Exterior - Hyatt Place Memphis/Germantown (Memphis)
Down comforters, pillowtop beds, desk, blackout drapes - Hyatt Place Memphis/Germantown (Memphis)
Lobby - Hyatt Place Memphis/Germantown (Memphis)
Lobby - Hyatt Place Memphis/Germantown (Memphis)
Bar (on property) - Hyatt Place Memphis/Germantown (Memphis)
A free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Hyatt Place Memphis/Germantown. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for King Bed High Floor (with sofa bed)

A hotel room with a sofa, a bed, a nightstand, a lamp, and a framed picture on the wall.

King Bed High Floor (with sofa bed)

  • Sleeps 4
  • Free WiFi

View all photos for Two Queen Beds High Floor (with sofa bed)

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Two Queen Beds High Floor (with sofa bed)

  • Sleeps 5
  • Free WiFi

View all photos for King Bed (with sofa bed)

A hotel room with a sofa, a bed, a nightstand, a lamp, and a framed picture on the wall.

King Bed (with sofa bed)

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(121 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(60 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (High Floor)

Down comforters, pillowtop beds, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(22 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Down comforters, pillowtop beds, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Southwind, a neighborhood in Memphis, is home to Hyatt Place Memphis/Germantown. Morton Museum of Collierville History and Opera Memphis are cultural highlights, and some of the area's attractions include Germantown Performing Arts Centre and Winridge Park. Lichterman Nature Center and Mooney Park are also worth visiting. Visit our Memphis travel guide
Map
9161 Winchester Rd, Memphis, TN, 38138

What's nearby

  • A soccer field with goalposts, floodlights, and a red canopy.
    Mike Rose Soccer Complex
    3 min drive - 2.0 miles
  • A brick entrance with "Carriage Cross" signage, surrounded by well-maintained hedges and tall trees.
    Carriage Crossing
    5 min drive - 4.2 miles
  • Shoppes At Hacks Cross
    4 min drive - 2.4 miles
  • Lowrance Road Park
    6 min drive - 5.1 miles
  • TPC Southwind
    6 min drive - 2.7 miles

Getting around

  • Memphis Central Station
    28 min drive
  • Memphis International Airport (MEM)
    24 min drive

Restaurants

  • Sonic Drive-In
    3 min drive
  • McDonald's
    3 min drive
  • Huey's Collierville
    3 min drive
  • Hyderabad House
    10 min walk
  • Circle K
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Frequently asked questions

Does Hyatt Place Memphis/Germantown have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hyatt Place Memphis/Germantown pet-friendly?

Yes, Hyatt Place Memphis/Germantown allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per week. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Memphis/Germantown?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Place Memphis/Germantown?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Place Memphis/Germantown located?

Located in Southwind, this hotel is within 3 mi (5 km) of Mike Rose Soccer Complex, TPC Southwind, and Shoppes At Hacks Cross. Baptist Memorial Hospital-Collierville is 3 mi (4.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Memphis/Germantown Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 678 out of 1002 reviews
Rating 8 - Good. 192 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms! Breakfast was amazing!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Cressida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best continental breakfast I’ve had in a very long time! Hotel room was clean and comfortable.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and quick checkin/checkout.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place and comfortable. Breakfast would have been great if it was warmer and not cold.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness
Quiet space, comfortable room and bed, pet friendly, secure with helpful and friendly staff, well run and maintained breakfast.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, modern and convenient. The staff was pleasant and we had a wonderful overnight stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was excellent. Did not eat at the hotel.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Orry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! It was worth a few extra minutes on our journey. No traffic noise. Breakfast was hot and tasty.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great experience when I stay at this location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very good breakfast, free parking, clean, friendly staff and comfortable bed
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wonderful, Staff excellent, Parking great, safe area etc etc
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and well kept. Breakfast was superb. Hotel location is great and accessible to the mall.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is always a good choice. It was quiet and peaceful, very spacious and everything was clean. It’s always our go to when we are in Memphis
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kopy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking a hotel sometimes can be a crapshoot. This specific hotel was everything we ever want when we get a hotel. Clean, spacious, not 1970's painted over amenities, not $500 a night, in a great area, even the breakfast in the morning was quality and worth the time. I genuinely will start looking to book at a Hyatt Place whenever I travel now because this place was exactly what I wanted.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy for the family!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, new in upscale location. Breakfast was underwhelming but passable compared to most and seating was limited. Otherwise all top-notch.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Very good value for the luxury accommodations. The staff was nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Willie

Liked: Cleanliness, amenities, property conditions & facilities
Whole Hotel was clean and the staff were very helpful and friendly. Especially enjoyed the breakfast.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hyatt Place Germantown was a nice enough place to stay. The rooms were spacious and clean. My only complaint is the rooms have refrigerators but NO microwave. I was shocked because I'm used to both in a room.
Stayed 3 nights in May 2026
Verified

8/10 Good

Seungyoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great breakfast Little far from tourists attractions but no complaints Neighbors are safe
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Madalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our one night stay at this hotel. Staff was curteous and breakfast was delicious. Would come back when passing through.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Fast and friendly check in and rooms were clean and spacious. Breakfast had a good variety of food and and tasty. Gym had a good amount of equipment.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rashina

Liked: Cleanliness, staff & service, amenities
Yes the breakfast was fresh . Everyone was comfortable and the staff met our needs
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to this location. Everything is clean and well maintained. The adjacent streets are quiet. Rooms are spacious. Good value for your traveling dollars. My only disappointment is breakfast. Coffee was bland and not hot. Food was poor quality.
Stayed 2 nights in May 2026