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Hyatt Place Memphis/Germantown

Property class: 3

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Photo gallery for Hyatt Place Memphis/Germantown

A modern hotel with a prominent entrance, a covered walkway, and a well-maintained lawn. - Hyatt Place Memphis/Germantown (Memphis)
An indoor patio area with wooden tables and chairs, large windows, and a brick wall. - Hyatt Place Memphis/Germantown (Memphis)
A modern lobby with leather seating, a fireplace, and a patterned wall. - Hyatt Place Memphis/Germantown (Memphis)
A hotel room with a gray sofa, two single beds, a wooden nightstand, a framed picture on the wall, and a patterned carpet. - Hyatt Place Memphis/Germantown (Memphis)
A bar area with a granite countertop, bar stools, a television, and a variety of liquor bottles. - Hyatt Place Memphis/Germantown (Memphis)
A free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Hyatt Place Memphis/Germantown. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for King Bed High Floor (with sofa bed)

A hotel room with a sofa, a bed, a nightstand, a lamp, and a framed picture on the wall.

King Bed High Floor (with sofa bed)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Two Queen Beds High Floor (with sofa bed)

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Two Queen Beds High Floor (with sofa bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for King Bed (with sofa bed)

A hotel room with a sofa, a bed, a nightstand, a lamp, and a framed picture on the wall.

King Bed (with sofa bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A gray sectional sofa with a brown ottoman, two wall-mounted lamps, and a framed artwork on the wall.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(126 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A gray sectional sofa with a brown ottoman, two wall-mounted lamps, and a framed artwork on the wall.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(64 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A gray sectional sofa with a brown ottoman, two wall-mounted lamps, and a framed artwork on the wall.

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (High Floor)

A gray sectional sofa with a brown ottoman, two wall-mounted lamps, and a framed artwork on the wall.

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(23 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a small table, a wall-mounted lamp, and a framed picture.

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(10 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Southwind, a neighborhood in Memphis, is home to Hyatt Place Memphis/Germantown. Morton Museum of Collierville History and Opera Memphis are cultural highlights, and some of the area's attractions include Germantown Performing Arts Centre and Winridge Park. Lichterman Nature Center and Mooney Park are also worth visiting. Visit our Memphis travel guide
Map
9161 Winchester Rd, Memphis, TN, 38138

What's nearby

  • A soccer field with goalposts, floodlights, and a red canopy.
    Mike Rose Soccer Complex
    3 min drive - 2.0 miles
  • A brick entrance with "Carriage Cross" signage, surrounded by well-maintained hedges and tall trees.
    Carriage Crossing
    5 min drive - 4.2 miles
  • Shoppes At Hacks Cross
    4 min drive - 2.4 miles
  • TPC Southwind
    6 min drive - 2.7 miles
  • Riverdale Crossing
    7 min drive - 4.2 miles

Getting around

  • Memphis Central Station
    28 min drive
  • Memphis International Airport (MEM)
    24 min drive

Restaurants

  • Circle K
    5 min drive
  • Sonic Drive-In
    3 min drive
  • Circle K
    4 min drive
  • Hyderabad House
    10 min walk
  • Starbucks
    4 min drive

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,026 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Frequently asked questions

Does Hyatt Place Memphis/Germantown have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Hyatt Place Memphis/Germantown pet-friendly?

Yes, Hyatt Place Memphis/Germantown allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per week. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Memphis/Germantown?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Place Memphis/Germantown?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Place Memphis/Germantown located?

Located in Southwind, this hotel is within 3 mi (5 km) of Mike Rose Soccer Complex, TPC Southwind, and Shoppes At Hacks Cross. Baptist Memorial Hospital-Collierville is 3 mi (4.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Memphis/Germantown Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 681 out of 1004 reviews
Rating 8 - Good. 189 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

Reviews

Verified review

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with kids and didn't have any issue. Parking was easy. Loved the nutella at breakfast. Could stay here again if we were in the area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and good pillows. Breakfast was also better than most. I stay in a lot of hotels travelling for my job, and this was one of the better ones.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room and friendly staff. Decor was a bit dated, but it was really nice
Stayed 1 night in Jul 2026
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was better than most hotels
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Young In

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge and really clean. Very helpful staff and nice breakfast. I wlll definitely stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms! Breakfast was amazing!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cressida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best continental breakfast I’ve had in a very long time! Hotel room was clean and comfortable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel! Clean, quiet, and extremely accommodating. The staff is friendly and helpful! The best stay! Lots of parking as well.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and quick checkin/checkout.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

rhyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were kind and room was clean. Kids loved the outdoor pool and that floats and toys were available for them to use.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet, near so many restaurants and shops. Nice pool nice bar area. Very friendly. Good breakfast
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nice place in a pretty part of Germantown. Property appears newish and has plenty of dining and shopping options nearby. This was our second time at the hotel, and we drove a little out of our way to return.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness
Quiet space, comfortable room and bed, pet friendly, secure with helpful and friendly staff, well run and maintained breakfast.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, modern and convenient. The staff was pleasant and we had a wonderful overnight stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. I stay here often for business travel. Clean property with a decent breakfast.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very good breakfast, free parking, clean, friendly staff and comfortable bed
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great experience when I stay at this location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place and comfortable. Breakfast would have been great if it was warmer and not cold.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was excellent. Did not eat at the hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Orry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! It was worth a few extra minutes on our journey. No traffic noise. Breakfast was hot and tasty.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was wonderful, Staff excellent, Parking great, safe area etc etc
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and slept three very comfortably. The breakfast was delicious and offered all the selections we love! We couldn’t figure out how to get on wifi, but we didn’t ask either. Staff at check in were very polite and knowledgeable. At check out, the breakfast staff answered our questions and were very sweet to us.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and well kept. Breakfast was superb. Hotel location is great and accessible to the mall.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy for the family!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is always a good choice. It was quiet and peaceful, very spacious and everything was clean. It’s always our go to when we are in Memphis
Stayed 1 night in Apr 2026