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Hyatt Place Memphis Primacy Park

3.0 star property
Travelers start their Memphis days with a refreshing swim in the seasonal outdoor pool or fuel up at the coffee shop before heading out to explore

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Photo gallery for Hyatt Place Memphis Primacy Park

Bar (on property) - Hyatt Place Memphis Primacy Park (Memphis)
Premium bedding, down comforters, in-room safe, desk - Hyatt Place Memphis Primacy Park (Memphis)
Free daily buffet breakfast - Hyatt Place Memphis Primacy Park (Memphis)
Room, Multiple Beds | Premium bedding, down comforters, in-room safe, desk - Hyatt Place Memphis Primacy Park (Memphis)
Lobby - Hyatt Place Memphis Primacy Park (Memphis)
Located in Memphis' business district, Hyatt Place Memphis Primacy Park offers a free breakfast buffet and practical amenities. Enjoy the seasonal outdoor pool and quick bites at the coffee shop/cafe. Guests consistently praise the attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, Multiple Beds

Premium bedding, down comforters, in-room safe, desk

Room, Multiple Beds

8.0 out of 10
Very good
(91 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

8.4 out of 10
Very good
(86 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Specialty)

7.8 out of 10
Good
(39 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed

King Room with Sofa Bed

  • Sleeps 4

Two Double Room with Sofa Bed

  • Sleeps 6

Accessible King Bed/Tub (with Sofa Bed)

  • Sleeps 4

Specialty Two Double Room with Sofa Bed

  • Sleeps 6

Specialty King Room with Sofa Bed

  • Sleeps 4

About the neighborhood

Located in Memphis, Hyatt Place Memphis Primacy Park is in the business district. Wolfchase Galleria and Bass Pro Shops at the Pyramid are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Memphis Zoo and Graceland. Lichterman Nature Center and Dixon Gallery and Gardens are also worth visiting. Visit our Memphis travel guide
Map
1220 Primacy Pkwy, Memphis, TN, 38119

What's nearby

  • Graceland
    Graceland
    17 min drive - 15.3 miles
  • Lichterman Nature Center
    8 min walk - 0.5 miles
  • Wolbrecht Tennis Center
    11 min walk - 0.6 miles
  • May Park
    3 min drive - 1.6 miles
  • The Crystal Shrine Grotto
    4 min drive - 2.7 miles

Getting around

  • Memphis Central Station
    23 min drive
  • Memphis International Airport (MEM)
    16 min drive

Restaurants

  • Chick-fil-A
    14 min walk
  • McDonald's
    11 min walk
  • Seasons 52
    6 min walk
  • Starbucks
    9 min walk
  • Red Pier
    13 min walk

About this property

Hyatt Place Memphis Primacy Park

Hotel near University of Memphis
A free breakfast buffet, a grocery/convenience store, and a coffee shop/cafe are just a few of the amenities provided at Hyatt Place Memphis Primacy Park. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers
  • A free area shuttle, self parking (surcharge), and express check-out
  • A front-desk safe, smoke-free premises, and a vending machine
  • A TV in the lobby, luggage storage, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 128 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Down comforters, sofa beds, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 42-inch HDTVs with Netflix, streaming services, and premium channels
  • Separate sitting areas, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 7 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 1,173 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 7 per day
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April 01 to October 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Frequently asked questions

Does Hyatt Place Memphis Primacy Park have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 1 to May 1.

Is Hyatt Place Memphis Primacy Park pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 100 also applies. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 7 per day.

What time is check-in at Hyatt Place Memphis Primacy Park?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at Hyatt Place Memphis Primacy Park?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Where is Hyatt Place Memphis Primacy Park located?

Situated in the business district, this hotel is 0.4 mi (0.7 km) from Lichterman Nature Center and within 3 mi (5 km) of Opera Memphis and Regional One Health East Campus. Baptist Memorial Hospital-Memphis is 3 mi (4.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Memphis Primacy Park Reviews

7.8

Good

8.0

Cleanliness

7.8

Amenities

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 467 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 93 out of 1002 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, great staff and very safe area.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Chase

Great service and breakfast
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
the beginning of the massive snow/ice - the staff was great. Breakfast was very good and out everyday. Our room was good size with nice amenities. Would stay there again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and very helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
Clen, great breakfast, quiet, knowledgeable, courteous staff. Great location.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room were great. I am actually heading back to Dallas soon and would pick this place however there were ants on the room. Called front desk, they sprayed but the next day they were back. Not sure if this issue is hotel wise, maybe I will call the hotel.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
This is my go-to place to stay when I'm driving to/from New Orleans. Convenient, good rates, clean hotel, quiet, and easy access to the highway.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best especially the breakfast
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service
Nice staff, good location, spacious room. The couch in the room was very worn looking.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
Mediocre at best. Overall the hotel wasn't clean, staff were nice enough. The two stars are mainly for the nice fellow at the front desk.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Very Clean, Bed was Awesome, space was inviting. Breakfast had a great variety, food was hot.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

LaSonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Very comfortable and pleasant stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay the staff are friendly and helpful and just made the stay enjoyable
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They Had bread and bagels but no toaster. There were no good options for cereal for adults. Eggs and sausage were available if that is what you prefer. They did have skim milk which many hotels don’t have. The carpet in our room did not appear to be clean. Hotel in good condition. We did not like the sink and mirror not being inside the bathroom. Staff not very friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
We needed help at check out and we were provided assistance.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay for overnight. Was surprised by the added charge for parking. Had breakfast at a fabulous restaurant close by
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Devonda

Liked: Cleanliness, staff & service, amenities
Hotel was ok, when you walk in the hotel it smells nice & clean had a fresh smell. The room didn't smell like the lobby, the room & floor smelled musty & stale even though it was clean. Definitely need ice buckets the one in my room look like it's never been cleaned. And those stink bugs 3 of them i manage to get 2. It doesn't have any curb appeal. But overall the hotel was ok. I'm an avid traveler, I've been to several different Hyatt's this one out of 5 i would give a 3...
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
They charge $7 per night for parking even tho I was staying there. I came down to have breakfast at 8am the eggs were dried up, I didn’t care for the sausage. The oatmeal was dried up. They did have a waffle bar that was ok. The room was nice and huge. I liked that check out wasn’t until noon.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean with excellent customer service and amenities. Great beds, great breakfast, great pool, and nice safe environment. Would definitely recommend and stay again!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely nice and friendly. The breakfast options could have had a better variety.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay. Very clean, quiet and had great water pressure
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Anneli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family road-trip

Amazing staying, really nice neighborhood. The breakfast was superb
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and roomy .. the breakfast was very good. I would stay there again....
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joe and Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 2 nights in May 2025