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Homewood Suites Southwind - Hacks Cross

3.0 star property
A welcoming retreat in Lakes of Forest Hill where travelers can relax by the fireplace, play tennis, and create lasting memories with all the comforts of home

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Photo gallery for Homewood Suites Southwind - Hacks Cross

Courtyard - Homewood Suites Southwind - Hacks Cross (Memphis)
Deluxe Suite, 1 Bedroom, Non Smoking | Living area | Flat-screen TV, pay movies - Homewood Suites Southwind - Hacks Cross (Memphis)
Free on-the-go breakfast on weekends - Homewood Suites Southwind - Hacks Cross (Memphis)
Exterior - Homewood Suites Southwind - Hacks Cross (Memphis)
Reception - Homewood Suites Southwind - Hacks Cross (Memphis)
Homewood Suites Southwind - Hacks Cross offers a practical base in scenic Lakes of Forest Hill. Enjoy to-go breakfast, an outdoor pool, tennis, grocery shopping service, high-speed WiFi, and an area shuttle. Guests love the helpful staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One-Bedroom Suite With 2 King Beds-408 Sq Feet-Non Smoking

  • Sleeps 5

King Studio With Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 4

2Kg/1Kg Mobility/Hearing Access Tub Ste Nsmk

  • Sleeps 7

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay movies

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
  • 91 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

2 Queen Mobility/Hearing Access Tub Suite Nsmk

  • Sleeps 5

1 King Mobility/Hearing Access Tub Suite Nsmk

  • Sleeps 4

One-Bedroom King Suite-Non-Smoking

  • Sleeps 5

Suite With 2 Queen Beds And Roll-in Shower-Mobility Accessible Non Smoking

  • Sleeps 5

King Studio Suite-Non-Smoking

  • Sleeps 3

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About the neighborhood

Located in Lakes of Forest Hill, a neighborhood in Memphis, Homewood Suites Southwind - Hacks Cross is in a shopping district. TPC Southwind and Topgolf Memphis are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Wolfchase Galleria and Shoppes At Hacks Cross. Winridge Park and Lichterman Nature Center are also worth visiting.
Visit our Memphis travel guideOpens in a new window
Map
3583 Hacks Cross Rd, Memphis, TN, 38125

What's nearby

  • Shoppes At Hacks Cross - 5 min walk - 0.3 miles
  • Topgolf Memphis - 3 min drive - 1.8 miles
  • TPC Southwind - 5 min drive - 2.2 miles
  • Graceland - 21 min drive - 19.5 miles
  • Beale Street - 24 min drive - 23.2 miles

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬12 min walk
  • ‪Wingstop - ‬19 min walk

About this property

Homewood Suites Southwind - Hacks Cross

Hotel located in Lakes of Forest Hill
At Homewood Suites Southwind - Hacks Cross, you can look forward to free to-go breakfast, a free grocery shopping service, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A free area shuttle, an outdoor tennis court, and express check-out
  • Express check-in, ATM/banking services, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 123 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with spring water tubs and rainfall showers
  • Flat-screen TVs with premium channels
  • Kitchens, refrigerators, and dishwashers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

Does Homewood Suites Southwind - Hacks Cross have a pool?

Yes, this property has an outdoor pool.

Is Homewood Suites Southwind - Hacks Cross pet-friendly?

Yes, Homewood Suites Southwind - Hacks Cross allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Homewood Suites Southwind - Hacks Cross?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Homewood Suites Southwind - Hacks Cross?

Check-out is at 11 AM.

Where is Homewood Suites Southwind - Hacks Cross located?

Located in Lakes of Forest Hill, this hotel is within 2 mi (3 km) of Shoppes At Hacks Cross, TPC Southwind, and Topgolf Memphis. Cotton Plant Shops and Riverdale Crossing are also within 3 mi (5 km).

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Reviews

Homewood Suites Southwind - Hacks Cross Reviews

7.4

Good

7.4

Cleanliness

8.8

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 225 out of 553 reviews
Rating 8 - Good. 123 out of 553 reviews
Rating 6 - Okay. 71 out of 553 reviews
Rating 4 - Poor. 77 out of 553 reviews
Rating 2 - Terrible. 57 out of 553 reviews

Reviews

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
This facility could barely provide the basics of clean towels, sheets, and pillows. There was no complementary soap or dishwashing liquid. Best thing about the stay was breakfast. The staff was accommodating, but we had to continuously ask for the basics like an extra roll of toilet tissue.
Stayed 3 nights in Dec 2025

4/10 Poor

Antonio

Disliked: Amenities, property conditions & facilities
The room and furniture had noticeable damage, also there was no cookware in the room. Only two towels in a room that sleeps 8 people. there was also no hand or dish soap. This location was not what I've come to expect of a Homewood Suites. However Betty has great customer service and should be praised for her uplifting spirit.
Stayed 4 nights in Nov 2025

10/10 Excellent

Linwood

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful we loved ms Betty thank you for a wonderful stay can't wait to see you again.
Stayed 5 nights in May 2025

10/10 Excellent

Freezell

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean property
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The best part of this property is the staff. They are excellent. The facilities are good, but the staff makes the stay wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

Nice comfy place
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Very nice and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay went well, breakfast was included, security monitored the lot during after hours was a plus
Stayed 2 nights in Mar 2025

10/10 Excellent

NIKESHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Amenities
Clean comfortable / pet friendly Friendly and helpful staff Nice laundry room for guests Highly recommend this place its where I stay every time im in town
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several days and it was peaceful. The place was clean. Only slightly dated. We cooked and ate a few meals on site. The breakfast was good. We enjoyed our stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean and staff was very friendly
Stayed 3 nights in Oct 2024

4/10 Poor

Emily

Disliked: Cleanliness, property conditions & facilities
The room and hallway had a musty/moldy smell. It seemed outdated. Our suite was supposed to sleep 4 adults with one king bed and a pull-out couch. However, there were no extra sheets, blankets or pillows for the pull-out bed and were told by the front desk that they had no more pillows or blankets to offer. There were only 2 towels and two wash cloths and 1 hand towel for 3 people. Within 30 minutes, the fitted sheet was coming off the bed and didn’t seem to fit and the mattress cover was also coming off because it was not even zipped completely to cover the mattress. The fridge didn’t seem to be cooling. The sink in the bathroom was not draining properly. The staff was very friendly and hospitable!
Stayed 2 nights in Nov 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That the Staff was amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Samekia

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here. The staff had EXCELLENT customer service; from housekeeping, to the kitchen staff and the front desk receptionists. Didn’t too much care for the smell in the elevator, due to some guests having pets, but I will definitely book again
Stayed 3 nights in Apr 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

Clean, good breakfast, comfy bed
Stayed 2 nights in Dec 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchette was very nice with a full sized fridge, stovetop and a dishwasher! The shower was very nice with perfect water pressure. Everything was comfortable and clean. Our stay was very pleasant and we enjoyed the complimentary water!
Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and the rooms were clean
Stayed 1 night in Apr 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly

Had a great stay at the hotel. Kitchen was small but had everything from silverware dishes and micro and coffee maker. Breakfast was excellent and filling. Would stay again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend get away

Very nice area and hotel. The ladies at the check in desk were so nice.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff (from the front desk, to the kitchen, to house keeping) were all very accommodating.
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Liked: Cleanliness
Nice room. Decent Breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Amenities
Very clean and inviting
Stayed 1 night in Nov 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a nice quiet location and we had a good stay, the staff was amazing, everyone was super nice and friendly. Only reason I gave an over all rating of four stars is because there was a few things in the room that could use some upgrading but over all we had a good stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly. The lobby was decorated for fall it was very inviting
Stayed 3 nights in Oct 2024