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Homewood Suites Southwind - Hacks Cross

3.0 star property
Hotel in Memphis with free breakfast and area shuttle service

Choose dates to view prices

Photo gallery for Homewood Suites Southwind - Hacks Cross

Free on-the-go breakfast on weekends
Reception
Sports facility
Meeting facility
Exterior
Homewood Suites Southwind - Hacks Cross offers a practical base in scenic Lakes of Forest Hill. Enjoy to-go breakfast, an outdoor pool, tennis, grocery shopping service, high-speed WiFi, and an area shuttle. Guests love the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Flat-screen TV, pay movies

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay movies

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay movies

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
  • 91 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Premium bedding
Sofa bed
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Lakes of Forest Hill, a neighborhood in Memphis, Homewood Suites Southwind - Hacks Cross is in a shopping district. Tennessee Shakespeare Company and Opera Memphis are cultural highlights, and travelers looking to shop may want to visit Shoppes At Hacks Cross and Cotton Plant Shops. Winridge Park and Lichterman Nature Center are also worth visiting.
Visit our Memphis travel guideOpens in a new window
Map
3583 Hacks Cross Rd, Memphis, TN, 38125

What's nearby

  • TPC Southwind - 4 min drive - 2.2 miles
  • Mike Rose Soccer Complex - 5 min drive - 4.2 miles
  • Methodist Le Bonheur Germantown Hospital - 7 min drive - 4.2 miles
  • University of Memphis - 17 min drive - 11.7 miles
  • Graceland - 24 min drive - 18.8 miles

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Red Hook Cajun Seafood & Bar - ‬16 min walk
  • ‪Kroger Fuel Center - ‬6 min walk

About this property

Homewood Suites Southwind - Hacks Cross

Hotel located in Lakes of Forest Hill
At Homewood Suites Southwind - Hacks Cross, you can look forward to free to-go breakfast, a free grocery shopping service, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A free area shuttle, an outdoor tennis court, and express check-out
  • Express check-in, coffee/tea in the lobby, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 123 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with spring water tubs and rainfall showers
  • Flat-screen TVs with premium channels
  • Kitchens, refrigerators, and dishwashers

Similar properties

Exterior

Four Points by Sheraton Memphis Southwind

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
8.2 out of 10, Very Good, 1,012 reviews
Four Points by Sheraton Memphis Southwind

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Frequently asked questions

Does Homewood Suites Southwind - Hacks Cross have a pool?

Yes, this property has an outdoor pool.

Is Homewood Suites Southwind - Hacks Cross pet-friendly?

Yes, Homewood Suites Southwind - Hacks Cross allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Homewood Suites Southwind - Hacks Cross?

Self parking is free at this property.

What time is check-in at Homewood Suites Southwind - Hacks Cross?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Homewood Suites Southwind - Hacks Cross?

Check-out is at 11 AM.

Where is Homewood Suites Southwind - Hacks Cross located?

Located in Lakes of Forest Hill, this hotel is within 2 mi (3 km) of Shoppes At Hacks Cross, TPC Southwind, and Topgolf Memphis. Cotton Plant Shops and Riverdale Crossing are also within 3 mi (5 km).

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Reviews

Homewood Suites Southwind - Hacks Cross Reviews

7.6

Good

7.6

Cleanliness

8.8

Location

8.2

Staff & service

7.4

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 215 out of 530 reviews
Rating 8 - Good. 121 out of 530 reviews
Rating 6 - Okay. 70 out of 530 reviews
Rating 4 - Poor. 72 out of 530 reviews
Rating 2 - Terrible. 52 out of 530 reviews

Reviews

10/10 Excellent

LaMikka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. No complaints. They have a whole kitchenette with dishes and fridge. Nice comfortable bed. The breakfast was good and hot.
Stayed 1 night in Sep 2025

10/10 Excellent

Freezell

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean property
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony Kim Roberts

Liked: Cleanliness, amenities, property conditions & facilities
This experience was great wonderful friendly staff and the housekeeping was up to par!
Stayed 5 nights in Jun 2025

10/10 Excellent

Linwood

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful we loved ms Betty thank you for a wonderful stay can't wait to see you again.
Stayed 5 nights in May 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The best part of this property is the staff. They are excellent. The facilities are good, but the staff makes the stay wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy

Nice comfy place
Stayed 1 night in Jun 2025

8/10 Good

Keosha

Liked: Cleanliness, amenities, property conditions & facilities
My stay went well
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Very nice and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

NIKESHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay went well, breakfast was included, security monitored the lot during after hours was a plus
Stayed 2 nights in Mar 2025

2/10 Terrible

Lora M

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms and entire hotel are dirty and run down.
Stayed 8 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed several days and it was peaceful. The place was clean. Only slightly dated. We cooked and ate a few meals on site. The breakfast was good. We enjoyed our stay.
Stayed 6 nights in Apr 2025

6/10 Okay

Gerald

Disliked: Cleanliness, property conditions & facilities
I was not happy at all with the smell of weed as soon as I parked my car and opened the door. Also, my room smelled like urine and as if someone tried to deodorize but did not work completely. I did not ask to move because I was wayyy too tired from a long drive and the rest of the room appeared clean, specially the bed. The hotel needs a major upgrade. The leather on the chairs were peeling terribly, cabinets were old. On my way back through, I did not return to this hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
Place was very outdated. The room stunk very badly when you walked in. Missing things in the room even no remote was missing and front desk had me to come get one instead of them bringing it. Found someone else medicine container under side table. Definitely won’t stay there again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Samekia

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here. The staff had EXCELLENT customer service; from housekeeping, to the kitchen staff and the front desk receptionists. Didn’t too much care for the smell in the elevator, due to some guests having pets, but I will definitely book again
Stayed 3 nights in Apr 2025

4/10 Poor

George

Disliked: Amenities, property conditions & facilities
Limited staffing, inadequate service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

Clean, good breakfast, comfy bed
Stayed 2 nights in Dec 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean and staff was very friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly

Had a great stay at the hotel. Kitchen was small but had everything from silverware dishes and micro and coffee maker. Breakfast was excellent and filling. Would stay again!
Stayed 3 nights in Jan 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 1 night in Apr 2024

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Breakfast hostess chewed me out for using the egg spoon to scoop breakfast meat.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff (from the front desk, to the kitchen, to house keeping) were all very accommodating.
Stayed 1 night in Oct 2024

2/10 Terrible

Erin

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel's exterior is beautiful. Unfortunately, it is dirty and has bed bugs. 1) The interior (hallways/elevators) was dirty, and no AC (only lobby/rooms) 2) The room had bed bugs 3) The room wasn’t clean, hair on all the surfaces, and food crumbs behind the doors. 4) The room didn’t have any towels available When we arrived, we wanted to shower after a long travel day, but there were no towels. We called the desk, and they said they had no clean towels for us either and had no idea when we would have some. The next day, the tournament started at 7 am, and it was 8 p.m. While sorting the towel issues, we checked the bed, pulling up the sheets and skirt between the mattress, and found active bed bugs crawling around. We took photos, grabbed our stuff, and checked out.
Stayed 3 nights in Aug 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and the rooms were clean
Stayed 1 night in Apr 2024

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