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Holiday Inn Express & Suites Memphis East by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Memphis East by IHG

Exterior - Holiday Inn Express & Suites Memphis East by IHG (Memphis)
A breakfast area with a bakery section, hot food, cereal, and fruit display, and a digital screen for ordering. - Holiday Inn Express & Suites Memphis East by IHG (Memphis)
Exterior - Holiday Inn Express & Suites Memphis East by IHG (Memphis)
A modern hotel room with a bed, a sofa, a desk, and a wardrobe. - Holiday Inn Express & Suites Memphis East by IHG (Memphis)
A modern hotel lobby with a large white reception desk, blue and wooden seating, a flat-screen TV, and large windows offering a view of the outdoors. - Holiday Inn Express & Suites Memphis East by IHG (Memphis)
Take advantage of a free breakfast buffet, a terrace, and a garden at Holiday Inn Express & Suites Memphis East by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, and a wardrobe.

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, and a wardrobe.

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

A hotel room with two beds, a desk with a chair, a window with a view of trees, and a wall-mounted phone.

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, and a wardrobe.

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Hearing Accessible (Communication)

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, and a wardrobe.

Suite, 1 Bedroom, Hearing Accessible (Communication)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Communication)

A hotel room with two beds, a desk with a chair, a window with a view of trees, and a wall-mounted phone.

Standard Room, 2 Queen Beds, Hearing Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A modern bathroom with a bathtub, shower, and towel rack.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a window with a view of trees, and a wall-mounted phone.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, and a wardrobe.

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A modern bathroom with a large mirror, a sink, and a shower area.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

A hotel room with two beds, a desk with a chair, a window with a view of trees, and a wall-mounted phone.

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Mobility, Access Tub)

A hotel room with two beds, a desk with a chair, a window with a view of trees, and a wall-mounted phone.

Standard Room, 2 Queen Beds, Hearing Accessible (Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Mobility, Access Tub)

A modern bathroom with a bathtub, shower, and towel rack.

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Communication)

A modern bathroom with a large mirror, a sink, and a shower area.

Standard Room, 1 King Bed, Hearing Accessible (Communication)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Tub)

A modern hotel room with a wooden desk, a yellow chair, a flat-screen TV, and a wardrobe.

Standard Room, 1 King Bed (Tub)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Standard

Premium bedding, desk, iron/ironing board, cribs (free)

2 Queen Standard

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Standard Communications Mobility Accessible Tub

A hotel room with two beds, a desk, a chair, a window with a view, and a wall-mounted phone.

2 Queen Standard Communications Mobility Accessible Tub

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Standard Communications Accessible

A hotel room with two beds, a desk, a chair, a window with a view, and a wall-mounted phone.

2 Queen Standard Communications Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Memphis, Holiday Inn Express & Suites Memphis East by IHG is in the business district and near the airport. Wolfchase Galleria and Bass Pro Shops at the Pyramid are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Memphis Zoo and Graceland. Looking to enjoy an event or a game? See what's going on at Simmons Bank Liberty Stadium or FedExForum. Visit our Memphis travel guide
Map
1236 Primacy Pkwy, Memphis, TN, 38119

What's nearby

  • The University of Memphis building with a signboard.
    University of Memphis
    10 min drive - 5.1 miles
  • A large stone building with columns, surrounded by lush green trees and a well-maintained lawn.
    Graceland
    17 min drive - 15.3 miles
  • A bustling street lined with vintage neon signs and a large billboard advertising a musical show.
    Beale Street
    20 min drive - 18.8 miles
  • Lichterman Nature Center
    6 min walk - 0.4 miles
  • Wolbrecht Tennis Center
    13 min walk - 0.7 miles

Getting around

  • Memphis Central Station
    27 min drive
  • Memphis International Airport (MEM)
    22 min drive

Restaurants

  • Chick-fil-A
    18 min walk
  • McDonald's
    9 min walk
  • McDonald's
    3 min drive
  • Red Pier
    16 min walk
  • Seasons 52
    10 min walk

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Hyatt Place Memphis/Wolfchase Galleria
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  • Breakfast included
  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

Frequently asked questions

Is Holiday Inn Express & Suites Memphis East by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Memphis East by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Memphis East by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Memphis East by IHG located?

Situated near the airport, this hotel is 0.4 mi (0.6 km) from Lichterman Nature Center and within 3 mi (5 km) of Opera Memphis and Regional One Health East Campus. Baptist Memorial Restorative Care Hospital is 3 mi (4.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Memphis East by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 53 out of 73 reviews
Rating 8 - Good. 15 out of 73 reviews
Rating 6 - Okay. 4 out of 73 reviews
Rating 4 - Poor. 1 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

Reviews

Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and good location and nice surrounding area with ample resturants
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Lesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice !! The hotel was very clean and felt very safe. Breakfast was good as well !
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Eider

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, new rooms, exvellent area in Germantown. Excellent breakfast included. Very helpfull staff.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Julicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and the property was very clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were Great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zeytavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property to stay at. Getting there was a little tricky if you don't know the area. Staff was friendly and made you feel welcome. Excellent breakfast buffet with delicious cinnamon rolls (smile). Also they offer 24-hour coffee and tea service which I found very nice. I actually signed up to be a new rewards member. This is a nice hotel chain.
Stayed 1 night in May 2026
Verified review

8/10 Good

Rohit

Liked: Cleanliness, staff & service, amenities
Curtain remote was not working. Room was spacious and clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Recently remodeled April 2026. Got to be the first to stay in the newly remodeled room. We enjoyed the accommodating staff and the amazing fresh ground coffee machines that are 24/7! I am a coffee-aholic and this was wonderful to have. The property has beautiful art work and spacious. We enjoyed our 2 night stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so nice and helpful! From the front desk to the cafe attendants everyone was very kind and attentive. The room was very clean and well maintained! Housekeeping serviced our room and replaced used towels with fresh ones, made beds, and took the trash. There is a microwave and fridge in the room. There is no coffee maker in the room, but freshly ground coffee is available in the lobby 24/7! Breakfast was ok…no waffles but a fancy pancake making machine. Eggs, potatoes, sausage, yogurt and assorted pastries and cereal available. Area was very safe and quiet. Lots of shopping and restaurants nearby! I would definitely book again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Peaceful and quiet.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lowonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms was very nice and the staff were very friendly.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

khaja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here two nights while attending a nearby church conference. Everything was fine, and we plan on staying here again in the future.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jayde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely delighted and surprised about how amazing this property was. Although I stayed one night, the staff and the space was superb! My room was extremely clean and the location was most amazing and accessible to anything I needed. A special shout out to Ms. Tina for all of her warmth and kindness for the duration of my stay. I most certainly will be back when I’m in town again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities
Breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there due to an early morning surgery. It was clean and the staff was very kind.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jaroslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were so pleased with this propert! newly opened and all brand new! quiet in a tucked away spot with easy access to shopping, di inf and I 240 loop!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Krikor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new and feels like it. Staff was super helpful and very kind. Everyone had a smile and was amazing. The staff at the desk were so nice. I got in a little early and they didn’t give me a hard time and found a room that was ready early. That is so appreciated when you had to catch 2 flights to get there. Loved this property and will be back.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Dondra

Liked: Cleanliness
Disliked: Amenities
HORRIBLE construction zones and road conditions... Completely out of town...get ready to use Door Dash or Grub Hub
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Wesley

Disliked: Amenities
Breakfast was lacking yogurt, water and the piece equipment to cut the Bagles. In order to toast them. Very poor display of breakfast.
Stayed 1 night in Jun 2026