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Hampton Inn & Suites Memphis East Germantown Area

2.5 star property
Hotel in Memphis with free breakfast and area shuttle service

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Photo gallery for Hampton Inn & Suites Memphis East Germantown Area

Free daily buffet breakfast
Exterior
Fridge, coffee/tea maker
Exterior
Free daily buffet breakfast
Located in the heart of the business district, Hampton Inn & Suites Memphis East offers practical comforts. Enjoy the serene garden, outdoor pool, tranquil terrace, and gym. Free in-room WiFi, dry cleaning services, and highly praised staff complete the experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non-Smoking

Standard Room, 1 King Bed, Non-Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non-Smoking

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Room, 1 King Bed, Refrigerator & Microwave (Wet bar) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave (Wet bar)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible (Roll-In Shower), Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchen

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Premium bedding
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Non-Smoking

LCD TV, pay movies

Suite, 1 King Bed, Kitchen, Non-Smoking

8.6 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non-Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non-Smoking

7.8 out of 10
Good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

LCD TV, pay movies

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

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Property amenity

Staybridge Suites Memphis - Poplar Ave East by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 975 reviews
Staybridge Suites Memphis - Poplar Ave East by IHG

About the neighborhood

Map
962 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 1.8 miles
  • Memphis Botanic Garden - 8 min drive - 4.6 miles
  • Shelby Farms Visitor Center - 8 min drive - 5.1 miles
  • University of Memphis - 9 min drive - 5.5 miles
  • Graceland - 19 min drive - 14.6 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panda Express - ‬9 min walk
  • ‪Red Koi Japanese Cuisine - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Seasons 52 - ‬5 min walk

About this property

Hampton Inn & Suites Memphis East Germantown Area

Hotel near University of Memphis
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Hampton Inn & Suites Memphis East Germantown Area. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Other perks include:
  • An outdoor pool
  • A free area shuttle, self parking (surcharge), and an electric car charging station
  • Express check-out, luggage storage, and a front-desk safe
  • An elevator, a vending machine, and free newspapers
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 130 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Grove Hotel Memphis-Shady
Hampton Inn Memphis-Shady Grove
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis-Shady Grove Hotel
Hampton Inn Memphis-Shady Grove
Hotel Hampton Inn & Suites Memphis-Shady Grove Memphis
Memphis Hampton Inn & Suites Memphis-Shady Grove Hotel
Hotel Hampton Inn & Suites Memphis-Shady Grove
Hampton Inn & Suites Memphis-Shady Grove Memphis
Hampton Inn Suites Memphis Shady Grove
Hampton Inn Grove Hotel
Hampton Inn Grove
Hampton Memphis Shady Grove

Frequently asked questions

Does Hampton Inn & Suites Memphis East Germantown Area have a pool?

Yes, this property has an outdoor pool.

Is Hampton Inn & Suites Memphis East Germantown Area pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites Memphis East Germantown Area?

Self parking is available for USD 10 per night.

What time is check-in at Hampton Inn & Suites Memphis East Germantown Area?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Hampton Inn & Suites Memphis East Germantown Area?

Check-out is at noon.

Where is Hampton Inn & Suites Memphis East Germantown Area located?

Situated in the business district, this hotel is 0.9 mi (1.4 km) from Lichterman Nature Center and within 3 mi (5 km) of Opera Memphis and Baptist Memorial Hospital-Memphis. Regional One Health East Campus is 3 mi (4.8 km) away.

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Hampton Inn & Suites Memphis East Germantown Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 88 out of 172 reviews
Rating 8 - Good. 48 out of 172 reviews
Rating 6 - Okay. 21 out of 172 reviews
Rating 4 - Poor. 8 out of 172 reviews
Rating 2 - Terrible. 7 out of 172 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Anil

Liked: Cleanliness, amenities, property conditions & facilities
Good property
Stayed 4 nights in Aug 2025

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in an upper class part of Memphis.
Stayed 1 night in Jul 2025

10/10 Excellent

Valachia

Liked: Cleanliness, amenities, property conditions & facilities
Great spot, room was awesome
Stayed 3 nights in May 2025

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay! Staff was very guest focused which made the stay even better.
Stayed 2 nights in May 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service
Very clean
Stayed 1 night in Jul 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Chad

Liked: Amenities
Great property
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Liked: Staff & service, amenities
Nice area ,clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kay was excellent. Smelled great in hotel…not common!
Stayed 1 night in Jul 2025

10/10 Excellent

john

Liked: Cleanliness
Excellent service
Stayed 2 nights in Jun 2025

10/10 Excellent

RandaShay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and accommodating. The room, halls and facility were clean, quiet and comfortable. The breakfast was a plus.
Stayed 2 nights in May 2025

10/10 Excellent

Ginger

Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent experience at Hampton Inn and suites Memphis East Germantown. The entire hotel, including our room was very clean and comfortable. The hotel was decorated in an up-to-date manner with all modern amenities. The staff, especially Kay, at the front desk was extremely friendly and helpful. We would highly recommend this hotel and would stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

CASEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again

The room was so clean and super convenient for my little family. The mini kitchen was such a bonus for the price you pay!
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best and breakfast was good. Our two room was great two.
Stayed 4 nights in Apr 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property. We had a slight hiccup trying to get our room cleaned and get towels and coffee, but we were only here for 3 nights and they had coffee downstairs. I would like to point out that the room we had definitely needs new mattresses on both beds. Holes in the middle and extremely soft.
Stayed 3 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
The only problem was when we checked in the room was a handicap room which was not on the Expedia web. They wanted us to pay an Eccles 15& to change rooms! Red took the handicap room.
Stayed 1 night in Aug 2025

10/10 Excellent

Barrett

Liked: Cleanliness, amenities, property conditions & facilities
Is about 1 year old since the renovation. Very nice.
Stayed 1 night in Jun 2025

6/10 Okay

Susan

I had to ask 3 times for clean towels. Ended up going and getting them myself.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chastity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was great! There was a slight issue with my reservation and he fixed it for me. The room was clean and the amenities were great! I definitely will be staying here again!!
Stayed 2 nights in May 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel and staff

Great hotel in a nice area of Memphis. I stayed here going home to Alabama and back up. Will definitely be back
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerk Jacob was Amazing and made sure our stay was memorable.. Shuttle service to and from Downtown 5 stars
Stayed 1 night in Mar 2025

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go places
Stayed 1 night in Apr 2025

8/10 Good

Phyllis

Liked: Amenities, property conditions & facilities
Safe location with security. Only complaint was local calls would not go through.
Stayed 3 nights in May 2025

6/10 Okay

Jennifer

Liked: Staff & service, property conditions & facilities
We stayed in a king suite. The kitchen floor and table had something sticky. Microwave did not work.
Stayed 2 nights in Jun 2025