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Four Points by Sheraton Memphis East

3.0 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Four Points by Sheraton Memphis East

Outdoor pool
Suite, 1 King Bed with Sofa bed | Living room | 32-inch LCD TV with cable channels, TV
Exterior
Lobby
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Pillowtop bed
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2019
Premium bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Points by Sheraton Memphis Southwind

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
8.2 out of 10, Very Good, 1,001 reviews
Four Points by Sheraton Memphis Southwind

About the neighborhood

Map
5877 Poplar Ave, Memphis, TN, 38119

What's nearby

  • Memphis Botanic Garden - 7 min drive - 4.0 miles
  • Shelby Farms Visitor Center - 8 min drive - 5.1 miles
  • University of Memphis - 9 min drive - 5.1 miles
  • Memphis Zoo - 16 min drive - 11.6 miles
  • Graceland - 18 min drive - 14.0 miles

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Panda Express - ‬7 min walk
  • ‪Central BBQ Poplar - ‬13 min walk
  • ‪Bog & Barley - ‬12 min walk

About this property

Four Points by Sheraton Memphis East

Hotel remodeled in 2019 and located near Lichterman Nature Center
Located close to Memphis Botanic Garden and Dixon Gallery and Gardens, Four Points by Sheraton Memphis East provides dry cleaning/laundry services, a 24-hour gym, and a 24-hour business center. The on-site restaurant, The Cafe, features kids' meals and breakfast. Guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • An elevator, ATM/banking services, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 124 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch LCD TVs with cable channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1972
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2019
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Frequently asked questions

Does Four Points by Sheraton Memphis East have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton Memphis East pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton Memphis East?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Memphis East?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Memphis East?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Memphis East located?

Situated near the airport, this hotel is 1.8 mi (2.8 km) from Lichterman Nature Center and 3 mi (4.8 km) from Audubon Park. Dixon Gallery and Gardens and Memphis Botanic Garden are also within 6 mi (10 km).

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Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 416 out of 1000 reviews
Rating 8 - Good. 356 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Samuel Edwards

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was perfect!
Stayed 1 night in May 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 1 night in Mar 2025

10/10 Excellent

Roscoe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in May 2025

10/10 Excellent

melvin

Liked: Amenities
Great staff
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Very nice staff excellent room
Stayed 1 night in Mar 2025

10/10 Excellent

Shateria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2025

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Check in was quick and our room was very comfortable!
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Room was tiny! There were lights outside that made their way through the shades. Staff was great and bed was comfortable, but the extra blanket I got was very yellowed (supposed to be white).
Stayed 2 nights in May 2025

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, property conditions & facilities
It’s convenient and easily accessible.
Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
We were only given 2 bottles of water for 3 days
Stayed 2 nights in May 2025

6/10 Okay

Antwan

Liked: Cleanliness, staff & service
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay after having a water line break at my house.
Stayed 1 night in Mar 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is Great. Good place..

Good place easy access from the back doors to the elevators..
Stayed 1 night in Jan 2025

6/10 Okay

Christine

Liked: Staff & service, amenities
The hotel is in a great location. However, it is older and in need of some updates. It is clean but due to the age of some of the finishes of the building and furniture it does show signs of wear.
Stayed 1 night in Feb 2025

10/10 Excellent

Aminta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allowed me to view room before check in Friendly and alert staff. No complaints. Beautiful hotel. Hated location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay for business meeting
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What I was needing

clean nice and comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

gary

Liked: Cleanliness, amenities
Great stay
Stayed 1 night in Jul 2024

6/10 Okay

Muthukumar

Disliked: Cleanliness, property conditions & facilities
Bedsheets, Linen not washed, stains on them. Bath mat dirty and not washed
Stayed 1 night in May 2025

8/10 Good

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Heat controls seemed to not be working. Cold throughout the night.
Stayed 1 night in Apr 2025

6/10 Okay

Zevontre

Disliked: Amenities, property conditions & facilities
Yeah, I will never stay here again. The employees were friendly and professional, but this place needs to be redesigned, refurbished, and renewed. It’s time. And if you recently had it refurbished you’re lying. Pictures are of a used face towel in the room I stayed at, when I checked in it was hanging up, there were no trash bags lining the bins, the water and coffee was not stocked. It felt like someone had used the room prior but the bed was made and everything else was skipped over. This is a Sheraton?
Stayed 1 night in May 2025

10/10 Excellent

Amari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!!!
Stayed 3 nights in Jun 2024

6/10 Okay

Darrell

The room was dated.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It’s difficult to get to the parking area from the road. The housekeeping staff knocked at my door at 0830 interrupting my sleep. Despite that, they were too loud on the hallway…. Laughing and been loud on the phone.
Stayed 1 night in Apr 2025