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Four Points by Sheraton Memphis East

Property class: 3

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Photo gallery for Four Points by Sheraton Memphis East

A buffet area with various food options, a seating area with chairs, and a counter with a coffee machine. - Four Points by Sheraton Memphis East (Memphis)
A lobby with leather armchairs, a wooden coffee table, and a herringbone-patterned side table. - Four Points by Sheraton Memphis East (Memphis)
A courtyard with a central fountain, surrounded by a brick wall with arched windows, and a covered seating area. - Four Points by Sheraton Memphis East (Memphis)
A modern living room with a brown leather sofa, a white armchair, and a brown armchair. There is a large window with sheer curtains, a painting on the wall, and a small table with a book and a decorative item. - Four Points by Sheraton Memphis East (Memphis)
A hotel lobby with a wooden reception desk, coffee makers, and a seating area with a sofa and armchairs. - Four Points by Sheraton Memphis East (Memphis)
Located close to Lichterman Nature Center and Memphis Botanic Garden, Four Points by Sheraton Memphis East provides dry cleaning/laundry services, a 24-hour gym, and a 24-hour business center. The on-site restaurant, The Cafe, features kids' meals and breakfast. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a chair, a bedside table with a lamp, and a view of the city through the window.

Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a television, and a small table with a lamp.

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a chair, a bedside table with a lamp, and a view of the city through the window.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a chair, a bedside table with a lamp, and a view of the city through the window.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Memphis, Four Points by Sheraton Memphis East is in the business district and near the airport. The area's natural beauty can be seen at Lichterman Nature Center and Audubon Park, while Dixon Gallery and Gardens and Memphis Botanic Garden are popular area attractions. Golf and Games Family Park and Memphis Zoo are not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Memphis travel guide
Map
5877 Poplar Ave, Memphis, TN, 38119

What's nearby

  • The University of Memphis building with a signboard.
    University of Memphis
    9 min drive - 4.6 miles
  • A large stone building with columns, surrounded by lush green trees and a well-maintained lawn.
    Graceland
    16 min drive - 15.1 miles
  • Lichterman Nature Center
    18 min walk - 1.0 mile
  • The Crystal Shrine Grotto
    19 min walk - 1.0 mile
  • Wolbrecht Tennis Center
    2 min drive - 1.2 miles

Getting around

  • Memphis Central Station
    19 min drive
  • Memphis International Airport (MEM)
    15 min drive

Restaurants

  • Chick-fil-A
    4 min drive
  • Chick-fil-A
    17 min walk
  • McDonald's
    3 min drive
  • McDonald's
    19 min walk
  • McDonald's
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 1,216 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1972
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool
The property will be renovating from March 1 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Four Points by Sheraton Memphis East have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton Memphis East pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Memphis East?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Memphis East?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Memphis East located?

Situated near the airport, this hotel is 1.8 mi (2.8 km) from Lichterman Nature Center and 3 mi (4.8 km) from Audubon Park. Dixon Gallery and Gardens and Memphis Botanic Garden are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Memphis East Reviews

8.2

Very Good

8.4

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 460 out of 1006 reviews
Rating 8 - Good. 304 out of 1006 reviews
Rating 6 - Okay. 133 out of 1006 reviews
Rating 4 - Poor. 57 out of 1006 reviews
Rating 2 - Terrible. 52 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good hospitality
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful night's rest here after driving from Amarillo, TX. Lynette, who works the front desk, was very welcoming and sweet! The hotel is under renovation and guests are being compensated with a delicious breakfast! We would stay again if in the area!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Sherrelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that breakfast was free this time (only because they are doing renovations) rooms clean. Staff nice and helpful. Would definitely book again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff cold pool and you can adjust the air and heat how you want in the room which is greatly appreciated.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Sharon

Liked: Staff & service
For what my husband & I paid for it, it was smaller than our other stays at other hotels! Bed was hard, have our back hurting. Pillows were extremely soft as if they were cheap!!!! The price was total different in person verse online!! The location was good but I wouldn’t stay again!!! Staff were helpful!!! Food was good for breakfast!!!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

jennifer

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff went above & beyond to make up for the problems that construction brings. The workers were loud & dirty. I did not know that construction was happening The workers are careless, loud & even had an “altercation” in the lobby.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was wonderful place to stay. Very clean room, bed and pillows were excellent, good bathroom and shower, great breakfast and nice and helpful employees. I will stay here again, great experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

William Owen

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Convenient location, good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the room, the staff and the cleanliness of the entire hotel was awesome.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Staff was incredibly courteous. Rooms were clean and shower was hot. Would stay here again.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym was well equipped. The parking area felt safe. The staff was friendly and helpful. Breakfast was well stocked and area kept clean and well attended to. Overall, a pleasant experience.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities
Room was good and clean. The staff at the front desk was very helpful and personable. Would definitely recommend
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With exceptionally friendly and helpful staff, comfortable sleeping arrangements and a convenient location, Memphis' Sheraton 4 Points is a place I would be happy to stay the next time I'm in town.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Stephanie

Liked: Staff & service, amenities
The staff was very friendly and helpful. The hotel needs an update and deep cleaning.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good AC and Breakfast was good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Idelia

Liked: Cleanliness, amenities, property conditions & facilities
The friendly staff and clean hotel room. It was very nice stay.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Robyn

Staff is fantastic but the hotel is dated and lacks basic functionality. They did say they have a renovation coming up soon though.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Staf was friendly and nice
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel comfy pillows and bed will most definitely stay here again when in Memphis again
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

William O

Liked: Cleanliness, amenities
Great value. Nice room. Convenient location.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel. The staff went above and beyond. I didn’t hear a peep in five days. They had complementary food a couple days. This was a good stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

William

Easy check in. Clean room. Just right for a quick overnight stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tony

Very nice staff excellent room
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Check in was quick and our room was very comfortable!
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was outstanding, friendly and helpful. The place was undergoing reno work, so there were some minor plumbing issues. The pool was closed. I did not know that would be the case when I booked. Breakfast buffet was nice, but nothing special…basic waffle maker, egg/biscuit/meat offering you’d get pretty much anywhere. Maybe because of the renos they didn’t have enough guests to do a full buffet ¯\_(ツ)_/¯
Stayed 1 night in Mar 2026