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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property
Hotel with free breakfast, in the vicinity of Memphis Botanic Garden

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby
Free daily cooked-to-order breakfast
Lobby
Exterior
Pool
In the heart of the business district, Embassy Suites Memphis offers a vibrant retreat with cooked-to-order breakfast and a daily manager's reception. Unwind at the bar or gym, enjoy Italian cuisine at Frank Grisanti Italian, and take advantage of dry cleaning services and 24-hour front desk support - all appreciated by previous guests for its helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Conference Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

55-inch LCD TV with digital channels, TV

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
1022 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 1.8 miles
  • Memphis Botanic Garden - 8 min drive - 4.6 miles
  • University of Memphis - 9 min drive - 5.5 miles
  • Simmons Bank Liberty Stadium - 15 min drive - 8.6 miles
  • Memphis Zoo - 16 min drive - 11.6 miles

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Central BBQ Poplar - ‬6 min walk
  • ‪Red Koi Japanese Cuisine - ‬13 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Hotel near Memphis Botanic Garden
Located close to University of Memphis and TPC Southwind, Embassy Suites by Hilton Memphis East Germantown Area provides free cooked-to-order breakfast, a free daily manager's reception, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, Grissini's, offers lunch and dinner. Stay connected with in-room WiFi (surcharge), with speed of 25+ Mbps, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a TV in the lobby, and a front-desk safe
  • A banquet hall, wedding services, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 220 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Grissini's

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (27 inches high)
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Frequently asked questions

Is Embassy Suites by Hilton Memphis East Germantown Area pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Memphis East Germantown Area?

Self parking is available for USD 10 per day.

What time is check-in at Embassy Suites by Hilton Memphis East Germantown Area?

Check-in begins at 4:00 PM.

What time is check-out at Embassy Suites by Hilton Memphis East Germantown Area?

Check-out is at 11 AM.

Where is Embassy Suites by Hilton Memphis East Germantown Area located?

Situated in the business district, this hotel is within 9 mi (15 km) of Memphis Botanic Garden, University of Memphis, and TPC Southwind. Simmons Bank Liberty Stadium and Overton Park are also within 9 mi (15 km).

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Reviews

Embassy Suites by Hilton Memphis East Germantown Area Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 199 out of 319 reviews
Rating 8 - Good. 51 out of 319 reviews
Rating 6 - Okay. 40 out of 319 reviews
Rating 4 - Poor. 14 out of 319 reviews
Rating 2 - Terrible. 15 out of 319 reviews

Reviews

10/10 Excellent

Jordan

Liked: Staff & service, property conditions & facilities
Great area wonderful time great staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and super friendly and helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the decor in the hotel, the amenities were good as well!
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Everything about the hotel was perfect! Free snacks and drink and free breakfast! Room was clean and service was perfect!
Stayed 1 night in Oct 2025

10/10 Excellent

Yamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to botanical garden
Stayed 2 nights in Oct 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean and everyone was super friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar on site, didn’t have to drive.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tianyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were driving through and needed a place to stay, but if I had to come back to that area for anything other than a drive through town, I would definitely consider staying again.
Stayed 1 night in Aug 2025

10/10 Excellent

erica

Liked: Cleanliness, staff & service, amenities
Nice clean room
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better fresh food otherwise I would still give it 5 star review …Great restaurants around Like the Capital Grille and Ruth Chris…took an Uber to Soul Fish Cafe ….It was worth the Uber …Next visit to Memphis I would certainly stay again…
Aerial view from the 5th Floor
Bar and Gathering Area
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. We felt safe and comfortable. It was conveniently located close to everything. Would def recommend.
Stayed 3 nights in Sep 2025

6/10 Okay

Amy

The only complaint is they never checked our rooms for trash or brought more towels. We had to call each night to get more.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Jewell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and easy to go to
Stayed 1 night in Aug 2025

10/10 Excellent

Keairra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff and clean property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

We enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Best hotel breakfast option ever.
Stayed 1 night in Apr 2025

6/10 Okay

Brittney

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The man at the front desk needed help because he kept answering the phones instead of checking the line of 4 people into their rooms, the refrigerator in our room didn’t work, the front room tv had to come and get fixed on day one, a vent from the ceiling fell and woke us up at 5a, and there weren’t enough trash cans in the room so we had to use our shopping bags/food bags for our trash.
Stayed 3 nights in Oct 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy interstate access. There are a lot of restaurants very close by. The parking was very easy, although there's a $10 charge. The only thing that I saw was not appealing that my bathroom ceiling in my room was peeling.
Stayed 1 night in Aug 2025

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

I had a service dog and they were great, they had a great breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

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