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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property
Start your day with made-to-order breakfast then unwind over dinner in style. Enjoy top-notch amenities without sacrificing convenience.

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Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby - Embassy Suites by Hilton Memphis East Germantown Area (Memphis)
Lobby - Embassy Suites by Hilton Memphis East Germantown Area (Memphis)
Lobby - Embassy Suites by Hilton Memphis East Germantown Area (Memphis)
Pool - Embassy Suites by Hilton Memphis East Germantown Area (Memphis)
Exterior - Embassy Suites by Hilton Memphis East Germantown Area (Memphis)
In the heart of the business district, Embassy Suites Memphis offers a vibrant retreat with cooked-to-order breakfast and a daily manager's reception. Unwind at the bar or gym, enjoy Italian cuisine at Frank Grisanti Italian, and take advantage of dry cleaning services and 24-hour front desk support - all appreciated by previous guests for its helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Conference Suite, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

55-inch LCD TV with digital channels, TV

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(42 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Room)

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Memphis, Embassy Suites by Hilton Memphis East Germantown Area is in the business district. TPC Southwind is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Memphis Botanic Garden and Memphis Zoo. Looking to enjoy an event or a game? See what's going on at Simmons Bank Liberty Stadium or Mike Rose Soccer Complex. Visit our Memphis travel guide
Map
1022 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • CW109J University of Memphis, Memphis, Tennessee, USA
    University of Memphis
    11 min drive - 5.3 miles
  • Memphis Zoo
    Memphis Zoo
    16 min drive - 12.0 miles
  • Lichterman Nature Center
    16 min walk - 0.9 miles
  • Wolbrecht Tennis Center
    19 min walk - 1.0 mile
  • The Crystal Shrine Grotto
    3 min drive - 1.8 miles

Getting around

  • Memphis Central Station
    20 min drive
  • Memphis International Airport (MEM)
    15 min drive

Restaurants

  • Chick-fil-A
    11 min walk
  • McDonald's
    13 min walk
  • Seasons 52
    4 min walk
  • Starbucks
    6 min walk
  • Red Pier
    9 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Hotel near Memphis Botanic Garden
Located close to University of Memphis and TPC Southwind, Embassy Suites by Hilton Memphis East Germantown Area provides free cooked-to-order breakfast, a free daily manager's reception, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, Grissini's, offers lunch and dinner. Stay connected with in-room WiFi (surcharge), with speed of 25+ Mbps, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a computer station, and a TV in the lobby
  • ATM/banking services, a 24-hour front desk, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 220 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Grissini's

Things to do

  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (27 inches high)
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Frequently asked questions

Is Embassy Suites by Hilton Memphis East Germantown Area pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 10 per day.

What time is check-in at Embassy Suites by Hilton Memphis East Germantown Area?

Check-in begins at 4:00 PM.

What time is check-out at Embassy Suites by Hilton Memphis East Germantown Area?

Check-out is at 11 AM.

Where is Embassy Suites by Hilton Memphis East Germantown Area located?

Situated in the business district, this hotel is within 9 mi (15 km) of Memphis Botanic Garden, University of Memphis, and TPC Southwind. Simmons Bank Liberty Stadium and Overton Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites by Hilton Memphis East Germantown Area Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 243 out of 389 reviews
Rating 8 - Good. 61 out of 389 reviews
Rating 6 - Okay. 48 out of 389 reviews
Rating 4 - Poor. 19 out of 389 reviews
Rating 2 - Terrible. 18 out of 389 reviews

Reviews

Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly, comfortable stay, great location- close proximity to Downtown Memphis and Cardova.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the staff were friendly
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness
Clean rooms, and nice staff. Enjoyed free breakfast, The cook on the grill was awesome. Only bad experience was elevator availability and parking.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Juhelia

Liked: Cleanliness, staff & service, amenities
The room was spacious, staff friendly, and the daily breakfast was delicious with omelette station. Great for my family.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always friendly, the place is clean and breakfast is great!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Calex

Easy check-in process staff were friendly and breakfast was great! Room was clean. Tub a lil outdated but no complaints on cleanliness. Would definitely stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Markeetah

Liked: Cleanliness, staff & service, property conditions & facilities
The Omelet Station at Breakfast is always amazing and the best thing about the Free Breakfast. The staff working down at breakfast as well was very kind and generous as well.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jordan

Liked: Staff & service, property conditions & facilities
Great area wonderful time great staff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
The suite was exceptionally clean, and the beds were very comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the decor in the hotel, the amenities were good as well!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and super friendly and helpful staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

KENNETH

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room and hotel were clean. I enjoyed my stay. Will be coming back soon. Thanks
Stayed 1 night in Nov 2025
Verified

8/10 Good

Priscilla and Joe

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable, but paint looking a little rough. Breakfast had numerous items and the omelet bar was appreciated by us. Hotel was occupied by multiple adolescent basketball and soccer teams and was incredibly loud throughout afternoon and night. The chaperones seemed unconcerned leaving hotel staff basically helpless with noise and trash control. As a former educator who supervised numerous field trips, it was appalling to watch.
Stayed 1 night in Feb 2026
Verified

8/10 Good

DONALD

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean rooms and facility. Excellent location.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The rooms smelled fresh and clean. The breakfast was great. Amd the staff was commendable with great customer service. I will stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness
Room was clean. Cocktails were good and breakfast was awesome. Staff was attentive and kind.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Everything about the hotel was perfect! Free snacks and drink and free breakfast! Room was clean and service was perfect!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so clean and everyone was super friendly and helpful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff and clean property.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. We felt safe and comfortable. It was conveniently located close to everything. Would def recommend.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

erica

Liked: Cleanliness, staff & service, amenities
Nice clean room
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better fresh food otherwise I would still give it 5 star review …Great restaurants around Like the Capital Grille and Ruth Chris…took an Uber to Soul Fish Cafe ….It was worth the Uber …Next visit to Memphis I would certainly stay again…
Aerial view from the 5th Floor
Bar and Gathering Area
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

TIFANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, service was good, area was safe and easy to get around
Stayed 3 nights in Apr 2025