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Colonial Inn & Suites /Airport/Graceland

2.0 star property
Motel in Memphis with free parking

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Photo gallery for Colonial Inn & Suites /Airport/Graceland

Lobby sitting area
Reception
Exterior
Standard Room, 1 King Bed | Individually decorated, blackout drapes, iron/ironing board
Bathroom sink

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 Bedroom, Smoking

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Washer/dryer
  • 278 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Individually decorated, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Washer/dryer
  • 278.0 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Individually decorated, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Washer/dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | Individually decorated, blackout drapes, iron/ironing board

Suite, 1 King Bed, Jetted Tub

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Washer/dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Bedroom, Smoking

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Washer/dryer
  • 278 sq m
  • Sleeps 5
  • 1 Queen Bed

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About the neighborhood

Map
1952 E Shelby Dr, Memphis, TN, 38116

What's nearby

  • Baptist Hospital - 4 min drive - 2.6 miles
  • Graceland - 6 min drive - 3.5 miles
  • Beale Street - 12 min drive - 9.8 miles
  • FedEx Forum - 13 min drive - 9.6 miles
  • University of Memphis - 15 min drive - 9.8 miles

Getting around

  • Memphis Central Station - 17 min drive
  • Memphis International Airport (MEM) - 10 min drive

Restaurants

  • ‪Burger King - ‬15 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Chopmaster’s Kitchen - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Sun Studio Cafe - ‬6 min drive

About this property

Colonial Inn & Suites /Airport/Graceland

Motel near Graceland
Colonial Inn & Suites /Airport/Graceland provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking, plus extended parking (surcharge)
  • Express check-out, a 24-hour front desk, and luggage storage
Room features
All guestrooms are individually decorated, and feature comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 25-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Colonial Airport Graceland
Colonial Graceland
Colonial Inn Airport Graceland
Colonial Inn Graceland
Colonial Inn /Airport/Graceland
Colonial /Airport/Graceland Memphis
Colonial /Airport/Graceland
Colonial Inn /Airport/Graceland Memphis
Colonial & Suites Graceland
Colonial Inn & Suites /Airport/Graceland Motel
Colonial Inn & Suites /Airport/Graceland Memphis
Colonial Inn & Suites /Airport/Graceland Motel Memphis

Frequently asked questions

Is Colonial Inn & Suites /Airport/Graceland pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Colonial Inn & Suites /Airport/Graceland?

Self parking is free at this property.

What time is check-in at Colonial Inn & Suites /Airport/Graceland?

Check-in begins at 2 PM.

What time is check-out at Colonial Inn & Suites /Airport/Graceland?

Check-out is at 11 AM.

Where is Colonial Inn & Suites /Airport/Graceland located?

Located in Whitehaven, this motel is within 3 mi (5 km) of Methodist South Hospital, Full Gospel Tabernacle Church, and Sidney Lanier Park. Graceland and Baptist Hospital are also within 6 mi (10 km).

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Colonial Inn & Suites /Airport/Graceland Reviews

Reviews

5.8
Rating 10 - Excellent. 21 out of 186 reviews
Rating 8 - Good. 36 out of 186 reviews
Rating 6 - Okay. 56 out of 186 reviews
Rating 4 - Poor. 35 out of 186 reviews
Rating 2 - Terrible. 38 out of 186 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

2/10 Terrible

Cory, Arizona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guard dog in the lobby!!!!! Not a good start!!

Arrived at 4pm and found the lobby is locked, turned out its locked 24 hrs a day with a guard dog present. You have to use the night window in a very hot little room attached to the lobby. Screwed up our reservation. Booked two rooms, no fridge in one, no microwave. Blow dryers, irons non-existant. Never cleaned the bathroom until I complained, even then bad job. One king room was barely furnished with a queen bed and a chair. Other was better with a sofa and table, which did have a king size. No closets. Carpets so dirty it blackened your feet. Their idea of cleaning, replace towels, spray the curtains with disinfectant and make the bed. You have to change your keycard daily, probably due to renting rooms by the hour, which we did not know. Horrible experience. Was told by the "manager" that there had been a fire and damage which is why they didn't have appliances...what???? Found out its under new management and within the last few months they have been in repair but the whole place was so run down, chipped paint, holes in the wall. I would not recommend this place to anyone!!!!! Rude staff who refused to give their name or the owners name. Just so many issues, luckily we weren't there much and the bed was comfortable. No bugs at least. This was not the hotel I saw when I booked it several months ago. The pictures must be very old. We couldn't even go anywhere else as Memphis was booked solid. Just bad overall experience and did not seem like a very good area.
Stayed 8 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Teresa

Disliked: Cleanliness, room comfort

Nightmare on East Shelby Drive

The night clerk was dressed in an oversized tshirt and grey sweat pants that dragged the floor and he was barefooted. He was unshavened and looked pitiful for the business! My first impulse was to run but it was late night and I am not that familiar with Memphis to run around searching fot a room. The room was huge but it needed to be vacuumed. The bathtub was clean! There was no remote for the TV and they only had one channel. Right person at the desk said that they had to send all the remotes back because they did not work. I believe the problem was they did not pay the cable bill so they only had one station! The king sized bed was clean but the mattress was lumpy. Oh my God! I would turn over into a gully and had to wriggle like a fat baby to get out! Never again at this location. Never.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Clean it up

Try getting nice pillows and fix the hot tub make Thomas nicer for the price .. And the smell is bad
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

I've never booked a worse place

We got to the hotel late and the front desk attendant was pleasant. We got to our room to findo the ceilings covered in mold! Shower was dirty, comforters stained. We left and went elsewhere, still waiting on a refund!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Anonymous

Liked: Cleanliness, staff & service, room comfort

Clean, comfortable room, close to the airport.

The hotel staff was very accommodating. I needed to print my boarding passes for our trip the following day, and the manager said she would do it. However, the hotel lobby was in total disarray from remodeling and closed most of the time. When I called her at the appointed time, she had already gone. The desk clerk had never printed a boarding pass before, but was willing to figure it out, and in less than 5 minutes we had our passes. The room was very clean and comfortable with a very comfortable king size bed. However, there was a lot of activity in the parking lot, with cars stopping just outside our door with radios blasting loud enough to wake the dead. This continued on most of the night. Very late at night, we were awakened by the desk clerk calling to see if we were OK. It seems that someone had called the desk and said he was locked in his room and couldn't get out, and he gave our room number. The clerk said he knew it was a bogus call, but just wanted to be sure we were OK. A friend told us later that this is a very unsafe neighborhood, but we went to the gas station and Subway across the street, and had no issues. If you are a sound sleeper and don't mind a bit of noise outside, this is an OK hotel. Just be sure to always keep your door locked. If a bit of noise will keep you awake, go elsewhere.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

LAKAISHA, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Jessica, Indianapolis, IN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truck stop hotel

They charge my bank and wasn't supposed to. And wouldn't reverse and take the cash causing my account to go into overdraft. On the day of checking out we found a bedbug crawling on a towel. The ceiling was falling apart and the tub was stained.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Steve, Victoria B.C

Disliked: Property conditions & facilities

Ants in your bed

When I was in bed I thought I felt something on my back. It was late at night and I was super tired. When I awoke I pushed the bed spread open and looked down. Found about 15 ants visible on my bed. The first room he put me in I could barely breath because of the strong smell of smoke. When I went back to the front desk he said there should be no smell because it is a non smoking room. I could barely breath it was as if someone just smoked a cigar in the room.
This review was submitted before 2018 and has not been verified.

8/10 Good

marlin

Liked: Staff & service

Was Convenient

Check in late, into a smoking room, it was horrible, the room wasn't cleaned, old food sitting out , no clean towls, and stuff left everywhere, went back to office, then they apologize and gave me a different room, it was cleaned and better, no microwave. And the fridge didnt work, tv sucked, no channel list so didn't know what channels there was, other then walking into the first mess, it was a typical hotel, and I wouldn't stay there again.
This review was submitted before 2018 and has not been verified.

8/10 Good

Shawn, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WELL WORTH YOUR TIME AND MONEY

Here at Colonial Inn everything has changed very fast. New ownership is making upgrades and better conditions on a daily basis. You should like the new staff, they are helpful polite and friendly. Yes, I admit it was rough when I arrived. This is not the best part of Memphis but it's convenient and centrally located. I came here on day one of the new management. Unpleasant issues were wiped out almost immediately. Even the cleaning crews were changed. I'm a business traveler and have been treated like royalty on my one month stay. I'll gladly return here when traveling through the area again.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

A place to stay for the night

Not the cleanest hotel but it was a fair stay. Just needed somewhere to lay my head for the night and passed that test but if you're looking for something nicer don't stay here
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service

Close to Airport, but old motel

Reservation was not there when I arrived The spread was dirty
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great location, industrial bathroom that wasn't very clean, comforter was dirty. Front desk staff was rude.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Anthony, Perth Australia

Liked: Property conditions & facilities
Disliked: Cleanliness
Micro wave had previous person food in it
This review was submitted before 2018 and has not been verified.

6/10 Okay

Maytree, Alexandria, Va U.S.A

Disliked: Staff & service

What's a hotel!!!

I was checking in little late, so I tried to call the front desk ( Indian accent ) she hung up on me! The room was smelt like someone smoked in side the room. WiFi was slow.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

4/10 Poor

Bob, Nashville

Disliked: Staff & service, property conditions & facilities

Not Impressed!

The room seems to be clean, with some upgrades. We arrived early in the evening to find the lobby closed and had to deal with the person at the counter through bullet proof glass. The receptionist was cold and unfriendly. I paid for a non-smoking room -and it was even labeled non-smoking on the door. But when I entered, the strong smoke smell hit me first thing. The only thing missing is a desk. I got a king-size bed room, but there is no desk and chair. Very strange for a nice hotel room. The couch is a worn out hide-a-bed with a very uncomfortable metal bar in the middle of your back. The WiFi kept going in and out - mostly out. The room was clean with a very comfortable bed. The missing desk, bad wifi and unfriendly service is a deal breaker for me. I would not stay here again.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Al, Il

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful place to stay

Room smelled terrible and nothing worked. Very difficult to get to
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scary location, old and run down

Refused to stay. It was $70 waisted. Found a hotel last minute that was safer and cleaner. I take some responsibility because you get what you pay for. But I would NOT recommendit to no one.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
We found another persons underwear hanging in our shower.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Loved it. was packed out, very quite and relaxing.

Loved it. Even though it was packed out, it was very quite and relaxing.