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Canopy by Hilton Memphis Downtown

Property class: 4

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Bar (on property) - Canopy by Hilton Memphis Downtown (Memphis)
Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV - Canopy by Hilton Memphis Downtown (Memphis)
Deluxe Room, 1 King Bed | Living area | 47-inch flat-screen TV with digital channels, TV - Canopy by Hilton Memphis Downtown (Memphis)
Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV - Canopy by Hilton Memphis Downtown (Memphis)
Lobby sitting area - Canopy by Hilton Memphis Downtown (Memphis)
Canopy by Hilton Memphis Downtown is steps from Beale Street's music scene. Start your day at the on-site coffee shop, drop off laundry for dry cleaning, and relax by the fireplace. The 24-hour gym fits any schedule, while free in-room WiFi keeps everyone connected.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Corner

  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(80 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Memphis, Canopy by Hilton Memphis Downtown is in the city center. Bass Pro Shops at the Pyramid is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Memphis Zoo and Graceland. Looking to enjoy an event or a game while in town? See what's happening at FedExForum or AutoZone Park. Visit our Memphis travel guide
Map
164 UNION AVENUE, Memphis, TN, 38103

What's nearby

  • The Peabody Memphis
    The Peabody Memphis
    1 min walk - 0.1 miles
  • Peabody Ducks
    Peabody Ducks
    2 min walk - 0.1 miles
  • CW13TK AutoZone Park Baseball Stadium, Memphis, Tennessee, USA
    AutoZone Park
    2 min walk - 0.1 miles
  • Beale Street
    Beale Street
    5 min walk - 0.3 miles
  • FedExForum
    FedExForum
    6 min walk - 0.4 miles

Getting around

  • Memphis Central Station
    20 min walk
  • Memphis International Airport (MEM)
    28 min drive

Restaurants

  • The Peabody Memphis
    1 min walk
  • Peabody Lobby Bar
    2 min walk
  • Charlie Vergos' Rendezvous
    1 min walk
  • Huey's Downtown
    1 min walk
  • Texas de Brazil
    3 min walk

About this property

Canopy by Hilton Memphis Downtown

Upscale hotel near Beale Street
Close to FedExForum and Bass Pro Shops at the Pyramid, Canopy by Hilton Memphis Downtown provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge), and an elevator
  • A banquet hall, luggage storage, and a gift shop
  • A water dispenser, multilingual staff, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and location
Room features
All 174 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Tubs or showers, hair dryers, and shampoo
  • 47-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Covered valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

Is Canopy by Hilton Memphis Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 75 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 45.88 per night.

What time is check-in at Canopy by Hilton Memphis Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Canopy by Hilton Memphis Downtown?

Check-out is at 11:00 AM.

Where is Canopy by Hilton Memphis Downtown located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of The Peabody Memphis, Beale Street, and FedExForum. Mississippi River is 2.6 mi (4.2 km) away. Memphis Central Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Canopy by Hilton Memphis Downtown Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 597 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was friendly. It was walking distance to all the bars.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely and the staff very kind. The only real issue we had was with a damaged AC and refrigerator. It made some terrible noises overnight that kept waking us. I’m sure it was just a random unfortunate event. Pretty hotel, near Beale and plenty of places to walk to.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jamacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Clean room and staff were very nice. I did order food from the restaurant late and it was really good. The only thing I didn’t like was the digital key was suppose to be available and it wasn’t until I physically checked in. It’s very close to the feeder forum. I don’t think valet should be $42.00; however, it’s convenient and I didn’t have to wait long to get my car.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deja

Liked: Cleanliness, property conditions & facilities
It was an amazing stay and beautiful room! We walked the strip at night to Beale street and felt safe
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, great location and walking distance to everything. Wining and dining. Food and ambience are superb.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Good room excellent staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Evita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an excellent experience with clean facilities and valet service, both of which provided outstanding customer support.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Reserved a king bed weeks in advance for wife and I , on arrival we’re stuck in a double 2 bed. Barn doors that slide for bathroom wouldn’t stay open so had to rig’ up by propping open, good shower and water pressure, nice view, nice valet gents, but staff wouldn’t help with king bed res’, neither did Expedia, which only offered a coupon sf some sort through an AI message😩, so plan is to delete app and never stay at Canopy again, but atleast the Robert Plant show was excellent!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean bed was comfy and the location was perfect
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Racheal

Liked: Cleanliness, amenities
Clean and great staff
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
$42 to park, breakfast not included. Staff friendly, room comfy Esp. for christmas
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great dining.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Very nice staff. Very clean. Good service in restaurant and bar.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and very comfortable and clean. We had actually mistakenly left our computer in the room and been gone for over an hour and a hotel graciously called us and told us that we’ve left our computer there which was super cool!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Staff particularly valet very friendly
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service property wide. Loved my room!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ambience of this hotel. Everything was great. The room was so spacious and very clean. It’s close to so many dining options.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind helpful staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean. Awesome Staff!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice room
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Clean, quiet and withing walking distance to Beale st
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel closed to everything downtown
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Leslie

The friendly staff that answered all my
Stayed 1 night in Oct 2025