Canopy by Hilton Memphis Downtown

4.0 star property
Hotel with a restaurant, a short walk to Beale Street

Choose dates to view prices

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Exterior
Room, 1 King Bed with Sofa bed, Corner | Living area | 47-inch flat-screen TV with digital channels, TV
Lobby
Suite, 1 Bedroom | Living area | 47-inch flat-screen TV with digital channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 18 of 18 rooms

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - queen
Separate bedroom
Bathrobes
Private bathroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Digital channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
164 UNION AVENUE, Memphis, TN, 38103

What's nearby

  • Peabody Ducks - 2 min walk - 0.1 miles
  • AutoZone Park - 2 min walk - 0.1 miles
  • Beale Street - 5 min walk - 0.3 miles
  • FedExForum - 6 min walk - 0.4 miles
  • Bass Pro Shops at the Pyramid - 19 min walk - 1.0 mile

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • ‪Flying Saucer - ‬5 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk

About this property

Canopy by Hilton Memphis Downtown

Upscale hotel near Beale Street
Close to FedExForum and National Civil Rights Museum, Canopy by Hilton Memphis Downtown provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), valet parking (surcharge), and a front-desk safe
  • A banquet hall, a 24-hour front desk, and smoke-free premises
  • An elevator, a gift shop, and a water dispenser
  • Guest reviews speak highly of the helpful staff and location
Room features
All 174 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Tubs or showers, hair dryers, and shampoo
  • 47-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Covered valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

Is Canopy by Hilton Memphis Downtown pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 75 per stay and a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Canopy by Hilton Memphis Downtown?

Valet parking is available for USD 45.88 per night.

What time is check-in at Canopy by Hilton Memphis Downtown?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Canopy by Hilton Memphis Downtown?

Check-out is at 11:00 AM.

Where is Canopy by Hilton Memphis Downtown located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of The Peabody Memphis, Beale Street, and FedExForum. National Civil Rights Museum and Bass Pro Shops at the Pyramid are also within 1 mi (2 km). Memphis Central Station is 20 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great staff, nice room
Stayed 1 night in Jun 2025

8/10

Beautiful place to stay definitely would recommend others to stay while in Memphis.
Stayed 2 nights in May 2025

10/10

Nice clean hotel closed to everything downtown
Stayed 2 nights in May 2025

10/10

great location and so many places just in walking distance. Staff was amazing and the room was great.
Stayed 3 nights in Mar 2025

10/10

Good experience
Stayed 1 night in May 2025

10/10

Great hotel. Definitely one of the best.
Stayed 1 night in Apr 2025

10/10

Beautiful hotel with lots of Memphis-focused decor, outstanding staff and amenities.
Stayed 3 nights in Apr 2025

10/10

Great location . Felt quite safe in surrounding areas.
Stayed 7 nights in Mar 2025

6/10

Very convenient to local sites. Restaurant is poor service and mediocre food.
Stayed 3 nights in Apr 2025

10/10

I stay here for work when I'm in town and it's a wonderful spot to start and end my day.
Stayed 1 night in Jan 2025

10/10

Nice hotel, in the downtown area. It’s close to many restaurants and things to do in the city.
Stayed 3 nights in Feb 2025

8/10

The only things that need to be changed are the way they wash towels. the cleaning materials should smell better, has chlorine smell. everything else was great
Stayed 2 nights in May 2025

2/10

Michael at canopy refused to honor my confirmation stating Expedia cancelled my reservation
Stayed 4 nights in May 2025

10/10

Always a good time at the Canopy!
Stayed 1 night in Mar 2025

8/10

A nice hotel but check in was delayed by more than 1 1/2 hours after arrival promised check in. Also, staff was unable to provide coffee for rooms - told because of supplier delays. Hotel is only a few blocks from Beale St. - which was both good and bad. An easy walk to Beale, but we were hounded by homeless on way back to hotel. No problem during day but as it got dark, became sketchy.
Stayed 2 nights in May 2025

8/10

Everything for a successful stay and very nice and coopertive staff!
Stayed 1 night in Jan 2025

10/10

Only issue was no self parking but valet was much more convenient. Location 10/10 and the atmosphere was awesome. I love having to use the key to gain access to the elevator for security purposes.
Stayed 2 nights in Mar 2025

8/10

There was loud music across the street . Had loud bass til 10 pm. Very annoying
Stayed 1 night in May 2025

10/10

No complaints
Stayed 1 night in Mar 2025

10/10

Good place to stay
Stayed 1 night in Nov 2024

2/10

I’m done with Canopy Dirty beds smell like a middle Eastern salesman Food wasn’t good Coffee shop was not good. Barista out of order Can’t charge to room Neglected just like Memphis.
Stayed 2 nights in Apr 2025

10/10

Beautiful hotel- unique and elegant. So nice to enjoy room service again!
Stayed 1 night in Jan 2025

10/10

Very nice hotel, clean, comfortable, friendly staff. Will stay again.
Stayed 1 night in Dec 2024

10/10

I love it 10/10
Stayed 2 nights in Mar 2025

6/10

The hotel restaurant service was HORRIBLE! First they left us sitting for 30 minutes. Then we waited for more than an hour to finally receive burnt and cold food. Management never came over to apologize or even acknowledge us. Everything else about the hotel was good to average.
Stayed 2 nights in Apr 2025