Entire apartment

Urban Rest Richmond

Property class: 4

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Urban Rest Richmond puts guests within walking distance of Melbourne Cricket Ground in a smoke-free environment. Free in-room WiFi keeps everyone connected, while convenient self-parking makes it easy to venture out to nearby attractions like Rod Laver Arena.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

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Showing 5 of 5 rooms

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One-Bedroom Apartment | Living area

One-Bedroom Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Living area

Two-Bedroom Apartment with Single Beds

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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Three-Bedroom Apartment | Living area

Three-Bedroom Apartment

  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Two-Bedroom Apartment

In-room dining

Two-Bedroom Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for One-Bedroom Apartment With Study

One-Bedroom Apartment With Study | Iron/ironing board, free WiFi

One-Bedroom Apartment With Study

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Richmond, a neighborhood in Melbourne, is home to Urban Rest Richmond. Melbourne Cricket Ground and Melbourne Central are notable landmarks, and travelers looking to shop may want to visit Collins Street and Bourke Street Mall. Check out an event or a game at Rod Laver Arena, and consider making time for SEA LIFE Melbourne, a top attraction not to be missed. Visit our Melbourne travel guide
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Map
320 Swan Street, Richmond, VIC, 3121

What's nearby

  • Church Street
    Church Street
    3 min walk - 0.2 miles
  • Bridge Road
    Bridge Road
    10 min walk - 0.6 miles
  • Chapel Street
    Chapel Street
    14 min walk - 0.8 miles
  • Melbourne Park
    Melbourne Park
    17 min walk - 0.9 miles
  • Epworth Richmond
    17 min walk - 0.9 miles

Getting around

  • East Richmond Station
    6 min walk
  • Flinders Street Station
    12 min drive
  • Melbourne, VIC (MEB-Essendon)
    28 min drive

Restaurants

  • Harlow
    5 min walk
  • Rising Sun Hotel Richmond
    6 min walk
  • Public House
    5 min walk
  • My Oh My
    5 min walk
  • Swan Hotel
    4 min walk

About this property

Urban Rest Richmond

This smoke-free apartment building features free self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and an electric kettle, and other amenities include free WiFi and a dishwasher.
Urban Rest Richmond offers 38 accommodations with washers/dryers and hair dryers. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

This Melbourne apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and complimentary toiletries.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Laundry

  • Washer/dryer

Pets

  • Pet friendly
  • One pet total (up to 44 lbs per pet)
  • Fee: AUD 100 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator (35 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 38 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets allowed for an extra charge of AUD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: AUD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Urban Rest Richmond Richmond
Urban Rest Richmond Aparthotel
Urban Rest Richmond Aparthotel Richmond

Frequently asked questions

Is Urban Rest Richmond pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of AUD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Urban Rest Richmond?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Urban Rest Richmond?

Check-out is at 10:00 AM.

Where is Urban Rest Richmond located?

Located in Richmond, this apartment building is within 1 mi (2 km) of Bridge Road, Melbourne Cricket Ground, and Melbourne Park. Rod Laver Arena and Melbourne Central are also within 3 mi (5 km). East Richmond Station is 6 minutes by foot and Burnley Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Urban Rest Richmond Reviews

8.8

Excellent

9.6

Cleanliness

9.6

Amenities

9.6

Property conditions & facilities
Rating 10 - Excellent. 20 out of 32 reviews
Rating 8 - Good. 8 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

Reviews

Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is my second stay at Urban Rest Richmond , love staying there the apartments are clean spacious close to restaurants and feel like home .
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay , we had the 3 bedroom apartment, it was immaculate and spacious, the view over the city was amazing will definitely stay here again .
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Elaine Rose

Liked: Cleanliness, room comfort, communication

Relaxing and pleasant

I really loved this apartment in all aspects! My stay was perfect and I couldn’t ask for more! The property was lovely, location convenient and the team was responsive to my concerns and requests!
Stayed 5 nights in Jul 2025
Verified

2/10 Terrible

Brent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Awesome property. Great location. Please note that you are required to upload a licence and a full face scan to an uncontrolled 3rd party for ‘verification’. Pets are frequent so I would pass if you have pet allergies.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, was clean and well funished. Good service with easy access. Very enjoyable stay.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Peta

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good communication, great location, nice city views. Comfortable living spaces
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Brand new apartment, well apointed, excellent location, secure car parking, everything was Excellent.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort, communication

Excellent for a weekend getaway stay!

What an excellent surprise. Clean, spacious and very modern, with a nice view across Richmond and city views to the west, everything fell into place. Parking was a breeze, key coded doors made it all too easy (to not lock yourself out!). Location was great, with a short walk to lots of restaurants. Highest recommendation!!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Stuart

Liked: Amenities, property conditions & facilities, communication
What a stunning property! Brand new, super clean, full two-bedroom two-bathroom full-kitchen apartment with everything you would need right in the heart of Richmond (but also super quiet with no road noise despite being on the street). Booked one bedroom and was upgraded to two bedroom, plus offered free secure basement parking.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near new apartment was perfect for our week long stay. Very clean with super comfortable bed. Would stay again but would request a front of building apartment for a better outlook. The balcony looked on to an empty cold con treat building and dead garden below, wasn't appealing. The bathroom towels were super tiny and not suitable for adults. Need to be bigger bathroom towels.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall very good. Comfortable and well fitted apartment, very clean, good location. Missing a couple of useful things like tea towels and a dish rack. Also, the model for this place is to have no staff on site, and call centre staff seemed unfamiliar with the specific site. Lacks the flexibility you would get with a hotel e.g. late checkout, luggage storage, etc.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Grant

Liked: Cleanliness, amenities, property conditions & facilities, communication
What was good: * Spacious apartment - plenty of room for luggage & clothes for a longer stay * Well-appointed - has probably all the kitchen utensils you'll need, plus the number of clothes hangers provided was unusually high and very appreciated. * In-unit washer & dryer (single unit). * Great location being close to Richmond but far enough away to avoid most of the pedestrian noise late at night. I like staying in East Richmond because it's easy to access the city via public transit and Richmond has plenty of bars & restaurants. * Self parking in an underground garage is a great extra for free. What was not so good: * I didn't see any laundry powder provided - it would have been nice to have a few satchels thrown in. * The provided kitchen trash bags were weak and made disposing of the trash more annoying than it needed to be. * Being right on Swan St, morning rush hour traffic noise is loud. Not much to be done about this - looks like the windows are double glazed already - so just something to be aware of for the location. I was a little concerned about the check-in process based on another review, but I found it to be very easy. If you follow the online check-in procedure before arrival, the instructions are very clear, and you can quickly reach your apartment - much faster than a traditional hotel. All in all, for the price, Urban Rest is an excellent apartment hotel, especially suited for longer stays.
Stayed 9 nights in Feb 2025
Verified

10/10 Excellent

Verified traveler

Liked: Room comfort, communication

A great find

Clean, modern appliances, comfortable, great location.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Vaibhav

Liked: Cleanliness, property conditions & facilities, communication
Nice and comfortable
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
I would stay again without hesitation
Stayed 13 nights in Jun 2025
Verified

10/10 Excellent

Piers

Liked: Cleanliness, property conditions & facilities, communication
Great spot in Richmond. Would stay again
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Juliet

Liked: Cleanliness, amenities, communication
Some of the fittings were not straight, however this is an excellent apartment close to the city. Perfect for our short stint in Melbourne.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

HIDEO

Liked: Cleanliness, room comfort
Comfortable
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

WESLEY

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment fantastic operators Great location
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed for a week. Everything very nice except for the towels which were not a lot bigger than tea towels, hard and scratchy. Asked for replacement towels toward the end of our stay. The replacement towels were much better!
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Worth it despite the complex check-in experience

Amazing accommodation. Value for money. Check-in experience is poor if you are booking via expedia. It is worth the pain of their clunky process though. Accomodation is first class
Stayed 4 nights in Oct 2024
Verified

8/10 Good

SAUWAI

Liked: Cleanliness, amenities, room comfort, communication
The stay was pleasant however the wifi was very bad during the stay especially on first day. I booked this apt for a short stay for work, but I could hardly make TEAM call without interruption.
Stayed 4 nights in Sep 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Communication

Worst check in experience ever

Urban Rest’s check in experience is diabolical. Im literally outside the apartment, they have my ID, and they refused to let me in until I filled out some form that collected some marketing information, and resubmitted my ID. Just terrible service. Would not recommend
Stayed 3 nights in May 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Communication

Be prepared to spend 30-60 minutes checking in

The apartments are great. Unfortunately their check-in experience is terrible. Three weeks in a row - checkin has taken between 30 and 60 minutes. It has 3 verification steps - with email codes, finding the expedia checkin code from a historic email, then sending the front and back of your drivers license to an offshore website (is this even legal? I don’t think it is). The last step will fail if you have a pop-up blocker on your browser, so then you have to call support. Often you have to leave a message and wait for a call back. You get the idea. They survive because the apartments are good… but after my third checkin taking nearly an hour I’m done with em.
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Matt Von

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Not allowing trades in without informing the guests.
Stayed 7 nights in Oct 2025