Mercure Melbourne Southbank is located in Southbank, a neighborhood in Melbourne, and is in the entertainment district and near a metro station. The area's natural beauty can be seen at St Kilda Beach and popular attractions include Royal Botanic Gardens and Luna Park. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Spend some time exploring the area's activities, including golfing.
Upscale hotel revitalized in 2023 and located near Crown Casino
Mercure Melbourne Southbank is located close to Melbourne Central and Melbourne Cricket Ground, and provides laundry facilities and conference space. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), an electric car charging station, and a 24-hour front desk
Concierge services, luggage storage, and an elevator
Smoke-free premises and 3 meeting rooms
Guest reviews give top marks for the location
Room features
All 275 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
Bathrooms with eco-friendly toiletries and showers
40-inch HDTVs with satellite channels
Separate sitting areas, kitchenettes, and mini fridges
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Offsite parking available (AUD 30 per night)
Limited onsite parking
Food and drink
Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends; AUD 32 for adults and AUD 11 for children
Family friendly
Dining table
In-room kitchenette
In-room microwave
Laundry facilities
Mini-fridge
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Daily housekeeping
Business services
3 meeting rooms
861 square feet of conference space
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Front entrance ramp
Thin carpet in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
11 floors
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2006
Comprehensive recycling policy
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Renovated entire property - August 2023
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
40-inch Smart TV with satellite channels
Food and drink
Cleaning supplies
Coffee/tea maker
Dining table
Electric kettle
Kitchenette
Limited room service
Microwave
Mini-fridge
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per stay
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
Nearby parking fee: AUD 30 per night (262 ft away)
Rollaway bed fee: AUD 50 per stay
Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank
Frequently asked questions
Is Mercure Melbourne Southbank pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure Melbourne Southbank?
Limited spots are available.
What time is check-in at Mercure Melbourne Southbank?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Mercure Melbourne Southbank?
Check-out is at 11 AM.
Where is Mercure Melbourne Southbank located?
Located in Southbank, this hotel is within a 15-minute walk of Crown Casino and Melbourne Central. Royal Botanic Gardens and Marvel Stadium are also within 2 mi (3 km). Flinders Street Station is 8 minutes by foot and Melbourne Central Station is 17 minutes.
Mercure Melbourne Southbank Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 414 out of 1001 reviews" "
10 - Excellent
414
Rating 8 - Good. 405 out of 1001 reviews" "
8 - Good
405
Rating 6 - Okay. 117 out of 1001 reviews" "
6 - Okay
117
Rating 4 - Poor. 41 out of 1001 reviews" "
4 - Poor
41
Rating 2 - Terrible. 24 out of 1001 reviews" "
2 - Terrible
24
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Yiota
Traveled with partner
Apr 14, 2024
Check out was terrible. Although no one else was there and parking had to be validated anyway, I was asked to use the self checkout and then go to the counter and validate the parking????? Why not check me out and validate my parking. You wasted my time!!!!
Yiota
Stayed 1 night in Apr 2024
6/10 Okay
Cathryn
Traveled with partner
Apr 7, 2024
Liked: Cleanliness
Rooms were very nice but were stocked poorly. Empty tissue box, 2 coffee and 2 tea sachets etc...
Staff were not very welcoming and appeared unhappy.
Cathryn
Stayed 1 night in Apr 2024
6/10 Okay
Paula, Hillman
Traveled with partner
Apr 6, 2024
Liked: Staff & service
Disliked: Amenities
The location is fantastic - very central to everything so conveniently able to access dining, shopping and activities. The hotel staff was friendly, especially on the front desk however the housekeeping was disappointing. Our tea and coffee was never refilled, floors werent vacuumed or mopped and we had to ask for bins to be emptied.
Decent property for the price. Secure building with key access only to floors. Room was a decent size and nice and clean. Bathroom was a bit small and dated- could use a deep clean in shower/floor. Also did not have (or could not find) the fan for the bathroom. Staff were lovely and always helpful.