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Mercure Melbourne Southbank

4.0 star property
Hotel with a 24-hour front desk, near Crown Casino

Choose dates to view prices

Photo gallery for Mercure Melbourne Southbank

Interior entrance
Superior Room (Family) | In-room safe, desk, blackout drapes, soundproofing
View from property
View from property
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Kitchen

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Family)

Superior Room (Family) | In-room safe, desk, blackout drapes, soundproofing

Superior Room (Family)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Accessible)

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room (Accessible)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (1 Queen Bed)

In-room safe, desk, blackout drapes, soundproofing

Superior Room (1 Queen Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room (1 Queen Bed)

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room (1 Queen Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Melbourne Southbank by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 952 reviews
Holiday Inn Express Melbourne Southbank by IHG

About the neighborhood

Map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006

What's nearby

  • Collins Street - 8 min walk - 0.5 miles
  • Crown Casino - 12 min walk - 0.7 miles
  • Melbourne Central - 14 min walk - 0.8 miles
  • Marvel Stadium - 3 min drive - 1.6 miles
  • Melbourne Cricket Ground - 3 min drive - 1.9 miles

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Waterfront Southgate - ‬3 min walk
  • ‪Pocket Espresso - ‬3 min walk
  • ‪Hopscotch - ‬3 min walk
  • ‪Belgian Beer Cafe Melbourne - ‬1 min walk
  • ‪BearBrass - ‬1 min walk

About this property

Mercure Melbourne Southbank

Upscale hotel remodeled in 2023 and located near Crown Casino
Located close to Melbourne Central and Melbourne Cricket Ground, Mercure Melbourne Southbank provides laundry facilities and conference space. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), an electric car charging station, and an elevator
  • Smoke-free premises, a water dispenser, and luggage storage
  • Concierge services, 3 meeting rooms, and a banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 275 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 40-inch HDTVs with satellite channels
  • Separate sitting areas, kitchenettes, and mini fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 30 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 30 per night (262 ft away)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Frequently asked questions

Is Mercure Melbourne Southbank pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Melbourne Southbank?

Limited spots are available.

What time is check-in at Mercure Melbourne Southbank?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Melbourne Southbank?

Check-out is at 11 AM.

Where is Mercure Melbourne Southbank located?

Located in Southbank, this hotel is within a 15-minute walk of Crown Casino and Melbourne Central. Royal Botanic Gardens and Marvel Stadium are also within 2 mi (3 km). Flinders Street Station is 8 minutes by foot and Melbourne Central Station is 17 minutes.

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Mercure Melbourne Southbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 435 out of 1002 reviews
Rating 8 - Good. 374 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle Mariu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, and great location
Stayed 5 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel. 1 block off the center of southbank river walk
Stayed 2 nights in Mar 2025

8/10 Good

Teow Hiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located at Southbank and within all the eateries along the river.
Stayed 4 nights in Mar 2025

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, nice size room, clean, but shows some sign of age.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation
Stayed 1 night in Feb 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk from there to all attractions, restaurants and shopping. Recommend
Stayed 2 nights in Mar 2025

8/10 Good

Brody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Rooms feel a bit tired.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here agai, recommended
Stayed 2 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to, easy to check in - staff are extremely helpful
Stayed 2 nights in Dec 2024

4/10 Poor

Ernest

Disliked: Staff & service
Hotel staff would enter your room, long after they finished tidying up the room.
Stayed 2 nights in Apr 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking access to Melbourne Park and the CBD.
Stayed 5 nights in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to all the things I wanted to do for the weekend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect for our visit to melbourne.
Stayed 1 night in Nov 2024

8/10 Good

G

Liked: Staff & service
Jj
Stayed 2 nights in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities
As stated above
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always great

Great as always, excellent location for walking to Rod Laver and heaps of food choices close by.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy checkin/out, easy walk to tram/train, clean room, comfortably bed
Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
sleep
Stayed 2 nights in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and affordable. It is conveniently located in the heart of Melbourne.
Stayed 2 nights in Jan 2025

4/10 Poor

Arjun

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A bit disappointing considering we pay for 3 ppl in a room and we get a pull out sofa bed for the 3rd person but the other mercures including the one at Albury actually has pretty good beds. One of us ended up with an acute back ache All in all I would say you have fantastic location and just a small improvement to the beds can really make the stay a lot better and invite return bookings. I for one am not coming back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Siti Rafidah Binte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location!
Stayed 4 nights in Oct 2024

6/10 Okay

Robyn

Food service is very poor both in quality and getting room service orders correct.
Stayed 2 nights in Apr 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So conveniently located. House kerping were a littlrslack, didnt replenish out tea/coffee & milk. Went down to reception to collect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property for either business or leisure. Very efficient check in process and friendly helpful staff
Stayed 2 nights in Oct 2024