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Mercure Melbourne Southbank

4.0 star property
Travelers find attentive service and convenient meeting facilities in Melbourne's vibrant center, with the city's top attractions just steps away

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Photo gallery for Mercure Melbourne Southbank

Miscellaneous - Mercure Melbourne Southbank (Southbank)
Superior Queen River View Room | In-room safe, desk, blackout drapes, soundproofing - Mercure Melbourne Southbank (Southbank)
Exterior - Mercure Melbourne Southbank (Southbank)
In-room safe, desk, blackout drapes, soundproofing - Mercure Melbourne Southbank (Southbank)
Property entrance - Mercure Melbourne Southbank (Southbank)
Mercure Melbourne Southbank, in the city's heart, offers a contemporary retreat. Guests enjoy on-site laundry, WiFi, and a conference space with three meeting rooms. The concierge provides local recommendations, and luggage storage ensures hassle-free arrivals and departures.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin Room (Accessible)

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room (Accessible)

8.0 out of 10
Very good
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, soundproofing

Superior Queen Room

8.4 out of 10
Very good
(74 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

8.8 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Family Room

Superior Family Room | In-room safe, desk, blackout drapes, soundproofing

Superior Family Room

8.0 out of 10
Very good
(17 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Queen Room

A hotel room with a bed, two nightstands, a red chair, and a wall-mounted picture of an urban scene.

Standard Queen Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe King River View Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King River View Room

  • River view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Queen River View Room

Superior Queen River View Room | In-room safe, desk, blackout drapes, soundproofing

Superior Queen River View Room

  • River view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin River View Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin River View Room

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Southbank, a neighborhood in Melbourne, Mercure Melbourne Southbank is in the entertainment district and near a metro station. The area's natural beauty can be seen at St Kilda Beach and popular attractions include Royal Botanic Gardens and Luna Park. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Spend some time exploring the area's activities, including golfing. Visit our Melbourne travel guide
Map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006

What's nearby

  • Eureka Tower
    Eureka Tower
    1 min walk - 0.0 miles
  • Melbourne Skydeck
    Melbourne Skydeck
    1 min walk - 0.1 miles
  • Southbank Promenade and Yarra river embankment at night
    Southbank Promenade
    2 min walk - 0.1 miles
  • A city skyline at night with illuminated buildings, a body of water reflecting the lights, and two fountains with flames.
    Crown Casino
    10 min walk - 0.6 miles
  • Melbourne Central
    Melbourne Central
    15 min walk - 0.8 miles

Getting around

  • Flinders Street Station
    8 min walk
  • Melbourne Central Station
    17 min walk
  • Melbourne, VIC (MEB-Essendon)
    20 min drive

Restaurants

  • Hopscotch Melbourne
    3 min walk
  • Yarra Botanica
    3 min walk
  • Arbory Afloat
    7 min walk
  • BearBrass
    3 min walk
  • Ludlow Bar & Dining Room
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 35 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 35 per night (262 ft away)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Is Mercure Melbourne Southbank pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at Mercure Melbourne Southbank?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Melbourne Southbank?

Check-out is at 11 AM.

Where is Mercure Melbourne Southbank located?

Located in Southbank, this hotel is within a 15-minute walk of Crown Casino and Melbourne Central. Royal Botanic Gardens and Marvel Stadium are also within 2 mi (3 km). Melbourne Central Station is 17 minutes by foot and Flagstaff Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Melbourne Southbank Reviews

8.4

Very Good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 452 out of 1005 reviews
Rating 8 - Good. 345 out of 1005 reviews
Rating 6 - Okay. 131 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

Reviews

Verified

8/10 Good

Soesilowaty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is short distance to the restaurants, entertainment n shopping area
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Royale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice location. Easily walkable to the CBD. The breakfast buffet is well stocked.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Huyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was spotless and really comfortable, staff were all so friendly and helpful. Decent breakfast and room service too.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Atish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome crew at front desk, very helpful and super friendly, call out to Michael, extremely friendly. He helped with check in, parking, confirmed breakfast was included and explained checkout express. Rooms were super clean and daily cleaned promptly. The breakfast is delicious and very very presented. I am looking forward to my next visit to Melb and I will be staying again at Mecure Southbank. Thanks
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Fermino

Liked: Staff & service, amenities
Parking was good, room was good, bathroom floor and shower was not good at all.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Paulo

Clean room everything was good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kevin

Great location and hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lochlan

Liked: Staff & service, amenities, property conditions & facilities
Great staff, Great food, great drinks, parking easy, though found a toe nail on the floor
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Karen

Clean room and the staff were excellent!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities
Great room (Deluxe King with river view). Clean, quiet, excellent location and price!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Craig

Liked: Amenities
Comfortable room very friendly and helpful staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Leonardo

Liked: Cleanliness
The room was clean, pillows amazing , staff helpful and pleasant
Stayed 1 night in Dec 2025
Verified

8/10 Good

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Nov 2025
Verified

6/10 Okay

PETER

Liked: Cleanliness
Breakfast was quite good. My room was a bit airless and stuffy..
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Beautiful view
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Geoff

Liked: Cleanliness, amenities, property conditions & facilities
The room was in excellent condition. The location was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
All staff were really friendly. The room was clean and the location was ideal.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, lovely staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice staff and very clean room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great location walking distance to many attractions including resturants, pubs, shops and city and river attractions.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Great location, clean hotel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel generally in excellent condition. Front desk staff very helpful. Some problems with staff on duty for morning coffee and pastry, service time longer than expected in this standard of hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025