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The Como Melbourne by Accor

5.0 star property
Eco-certified Melbourne hotel connected to a shopping center, steps from Chapel Street

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Photo gallery for The Como Melbourne by Accor

Apartment, 2 Bedrooms, Kitchen | View from room
Penthouse, 1 King Bed, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Apartment, 2 Bedrooms, Kitchen

Premium bedding, pillowtop beds, minibar, in-room safe

Apartment, 2 Bedrooms, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 90 sq m
  • Sleeps 5
  • 2 King Beds

Loft, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Balcony

Penthouse, 1 King Bed, Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Penthouse, 1 King Bed, Balcony

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Kitchenette

Apartment, 1 Bedroom, Kitchenette | Premium bedding, pillowtop beds, minibar, in-room safe

Apartment, 1 Bedroom, Kitchenette

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub (Private Office)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Jetted Tub (Private Office)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Spa

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room With Spa

  • Sleeps 3
  • 1 King Bed

Superior Room with Two Twin Beds-Handicap Accessible

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for One-Bedroom Apartment with King Bed and Kitchenette

Living area | 40-inch TV with digital channels, Netflix, pay movies

One-Bedroom Apartment with King Bed and Kitchenette

  • Sleeps 3
  • 1 King Bed

Gold Penthouse With One King Bed And Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Two Bathroom Apartment

Private kitchen | Coffee/tea maker, electric kettle, toaster

Two Bedroom Two Bathroom Apartment

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed OR 2 King Beds

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Loft Penthouse With SPA Bath And Sauna

Living area | 40-inch TV with digital channels, Netflix, pay movies

Loft Penthouse With SPA Bath And Sauna

  • Sleeps 2
  • 1 King Bed

DELUXE 2 BEDROOM 2 BATHROOM APARTMENT, 2 King Size Beds, Full Kitchen, Spa Bath

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Junior King Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior King Suite

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
630 Chapel Street, South Yarra, VIC, 3141

What's nearby

  • Chapel Street - 1 min walk - 0.0 miles
  • Royal Botanic Gardens - 3 min drive - 1.3 miles
  • Melbourne Cricket Ground - 3 min drive - 1.8 miles
  • Rod Laver Arena - 4 min drive - 2.0 miles
  • St Kilda Beach - 14 min drive - 3.5 miles

Getting around

  • South Yarra Station - 5 min walk
  • Flinders Street Station - 11 min drive
  • Melbourne Airport (MEL) - 33 min drive

Restaurants

  • ‪Grill'd - ‬2 min walk
  • ‪Spoonbill Restaurant & Bar - ‬1 min walk
  • ‪Caffe E Cucina - ‬2 min walk
  • ‪Pacific Seafood BBQ House - ‬3 min walk
  • ‪Schnitz - ‬2 min walk

About this property

The Como Melbourne by Accor

Eco-certified hotel near Chapel Street
Located close to Prahran Market and Royal Botanic Gardens, The Como Melbourne by Accor provides a grocery/convenience store, a terrace, and shopping on site. For some rest and relaxation, visit the sauna or the steam room. The on-site local and international cuisine brasserie, The Brasserie, serves breakfast. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a Japanese garden and a hair salon.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers
  • Full breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • A water dispenser, a TV in the lobby, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 111 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
More amenities include:
  • Baby baths and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Designer toiletries and hair dryers
  • 40-inch TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, toasters, and electric kettles

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (AUD 39 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (AUD 49 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; AUD 40 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station
  • Conference center (6,189 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 40 per person
  • Airport shuttle fee: AUD 180 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: AUD 49 per day
  • Nearby parking fee: AUD 39 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • High chair fee: AUD 0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Como Collection
Como Melbourne
Como Melbourne MGallery
Como Melbourne MGallery Collection
Como Melbourne MGallery Collection Hotel
Como Melbourne MGallery Collection Hotel South Yarra
Como Melbourne MGallery Collection South Yarra
Como MGallery
MGallery Collection Melbourne
MGallery Como

Frequently asked questions

Does The Como Melbourne by Accor have a pool?

Yes, this property has an indoor pool.

Is The Como Melbourne by Accor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Como Melbourne by Accor?

Self parking is available for AUD 49 per day.

What time is check-in at The Como Melbourne by Accor?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Como Melbourne by Accor?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does The Como Melbourne by Accor provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 180 per vehicle applies.

Where is The Como Melbourne by Accor located?

Located in South Yarra, this eco-certified hotel is within a 15-minute walk of Chapel Street and Prahran Market. Royal Botanic Gardens and Melbourne Park are also within 2 mi (3 km). South Yarra Station is 5 minutes by foot and Hawksburn Station is 14 minutes.

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The Como Melbourne by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a fun, active area. Easy walk to restaurants , bars and shopping.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Como is a wonderful experience, such beautifully, comfortably appointed rooms, and having the Como Centre adjoining, with Laurent for breakfast pastries and Palace Cinemas, is the cherry on top of it all. Now if only they had more affordable parking for guests, that would be perfect...
Stayed 3 nights in Dec 2024

6/10 Okay

susan

Liked: Staff & service
Disliked: Cleanliness
The accommodation is tired. Great location. My daughter saw a mouse in her room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities
Hotel staff were very invested.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EASY!
Stayed 2 nights in Oct 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Lovely hotel great location good value
Stayed 1 night in Nov 2023

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this hotel, comfy rooms, central location, good staff.
Stayed 2 nights in Mar 2024

6/10 Okay

Melissa

Liked: Staff & service, room comfort

Amazing staff and location, let down by building.

The staff were amazing! But, the hotel is not 5 star. The bathroom was dirty, the bath/shower combo was dangerous to get in and out of, there was only 1 set of toiletries in the bathroom, stiff, scratchy towels, coffee machine (while appreciated) needs replacing. Breakfast was disappointing, worth it if you get a good deal with the room, but they need more staff, buffet style beverages were constantly empty, even the coffee capsules ran out and food quality wasnt great. The whole place needs an upgrade, good clean and lower rating. On the positive, the beds were really comfortable, block out blinds really worked, quiet rooms, position is perfect, public transport is close and frequent, great dining options close by and super friendly staff. Tip: weekend off site parking is only $15 for 24 hrs. It's attached to the hotel.
Stayed 1 night in Feb 2025

8/10 Good

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2023

10/10 Excellent

neville

Liked: Cleanliness, property conditions & facilities
Always a lovely place to stay, so handy to train station, cafes,shops, staff are very friendly, would definitely stay there again
Stayed 2 nights in Jan 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay. The apartment was lovely and spacious with a nice park view at the full length windows.
Stayed 3 nights in Apr 2024

6/10 Okay

Judith

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is tired. Needs a major renovation. Closet space and drawers totally inadequate although the room was very large with much wasted space. Towels are small and worn, bathrobe cheap. No extra blanket in the room which even after adjusting the aircon was cold. Staff were excellent and very helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sobala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely
Stayed 2 nights in Feb 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Como it has a homely feeling about it and the staff are great .
Stayed 1 night in Aug 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love staying at the Como.
Stayed 2 nights in Apr 2023

10/10 Excellent

Cathelijne

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice apartment hotel in a great area of Melbourne. Many shops and food options (both for dining in as well as take away).
Stayed 3 nights in Feb 2024

10/10 Excellent

Jaggi

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Great breakfast! Great location!
Stayed 1 night in Aug 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value very good sized rooms
Stayed 2 nights in Mar 2023

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and helpful staff, facilities ext
Stayed 6 nights in Sep 2022

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Como is my favourite place to stay , love the ambience and convenience of the hotel and Staff are always great .
Stayed 1 night in Aug 2023

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Como is by far our fav hotel to enjoy us to it’s fabulous location and su-Rob suites.
Stayed 1 night in Jun 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Como!

Amazing stay at Como! Staff were incredibly friendly & helpful
Stayed 1 night in Apr 2023

4/10 Poor

Veronica

Below average. My room had a water leak and it smelled like mould. Quite underwhelmed for a 5 star hotel. Hotel poorly managed - staff did their best but cracks were evident. Everything seemed generic. No joy to be found here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Declan James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room. Breakfast was lovely and staff were all very friendly.
Stayed 2 nights in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Good hotel in a convenient location. Nice quiet rooms. I went to the brasserie for breakfast but nobody around. Waited for 5 mins and then gave up and went out for breakfast.
Stayed 1 night in May 2024