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Aparthotel

Quest On William

4.5 star property

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Three Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop - Quest On William (Melbourne)
Executive Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi - Quest On William (Melbourne)
Desk, soundproofing, iron/ironing board, free WiFi - Quest On William (Melbourne)
Front of property - evening/night - Quest On William (Melbourne)
Fridge, microwave, oven, stovetop - Quest On William (Melbourne)
Quest On William offers a convenient retreat in central Melbourne, steps from Collins Street. Guests enjoy in-room WiFi, gym access, dry cleaning, and luggage storage. Visitors consistently highlight the staff's attentive service as a key part of their stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio Apartment

Studio Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Studio Apartment

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Apartment

One Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

One Bedroom Apartment

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Two Bedroom Apartment

  • 72 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Executive One Bedroom Apartment

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Executive Two Bedroom Apartment

  • 88 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Three Bedroom Apartment

  • 132 sq m
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Twin Beds
  • Free WiFi

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Private kitchen | Fridge, microwave, oven, stovetop

Deluxe Two Bedroom Apartment

  • 118 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds or 1 King Bed, 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Executive Apartment

Desk, soundproofing, iron/ironing board, free WiFi

One Bedroom Executive Apartment

  • Sleeps 2
  • Free WiFi

Executive Suite

  • Sleeps 4
  • Free WiFi

Two Bedroom Apartment

  • Sleeps 4
  • Free WiFi

View all photos for Two Bedroom Executive Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Two Bedroom Executive Apartment

  • Sleeps 4
  • Free WiFi

View all photos for Studio

Desk, soundproofing, iron/ironing board, free WiFi

Studio

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Melbourne Central Business District, a neighborhood in Melbourne, Quest On William is near a metro station. Collins Street and Melbourne Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Melbourne Park and St Kilda Beach. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Visit our Melbourne travel guide
View more Aparthotels in Melbourne
Map
172 William Street, Melbourne, VIC, 3000

What's nearby

  • Hardware Lane
    Hardware Lane
    3 min walk - 0.2 miles
  • Melbourne Central
    Melbourne Central
    5 min walk - 0.3 miles
  • Flinders Lane
    Flinders Lane
    5 min walk - 0.3 miles
  • Bourke Street Mall
    Bourke Street Mall
    7 min walk - 0.4 miles
  • Queen Victoria Market
    Queen Victoria Market
    12 min walk - 0.7 miles

Getting around

  • Flagstaff Station
    5 min walk
  • Southern Cross Station
    7 min walk
  • Melbourne Airport (MEL)
    26 min drive

Restaurants

  • Patricia Coffee Brewers
    1 min walk
  • RACV Club
    3 min walk
  • Luci
    3 min walk
  • Lim Kopi
    1 min walk
  • Little Avenue Des Italians
    3 min walk

About this property

Quest On William

Along with a fitness center, this smoke-free aparthotel has self parking and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and express check-in are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Limited housekeeping is available.
Quest On William offers 68 air-conditioned accommodations with washers/dryers and coffee/tea makers. 45-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (AUD 50 per night)
  • Secured, covered self parking on site (AUD 50 per night)
  • Limited onsite self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 45-inch LCD TV with premium cable channels

Laundry

  • Laundry service
  • Washer/dryer

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 14 floors
  • 68 units
  • Built in 1997
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne

Frequently asked questions

Is Quest On William pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 50 per night. Limited spots are available.

What time is check-in at Quest On William?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Quest On William?

Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).

Where is Quest On William located?

Located in Melbourne Central Business District, this aparthotel is within a 10-minute walk of Collins Street, Melbourne Central, and Bourke Street Mall. Marvel Stadium and Queen Victoria Market are also within 15 minutes. Flagstaff Station is only a 5-minute walk and Melbourne Central Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quest On William Reviews

8.4

Very Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 488 out of 1124 reviews
Rating 8 - Good. 424 out of 1124 reviews
Rating 6 - Okay. 136 out of 1124 reviews
Rating 4 - Poor. 49 out of 1124 reviews
Rating 2 - Terrible. 27 out of 1124 reviews

Reviews

Verified

8/10 Good

Kerry

Liked: Cleanliness, check-in, communication, listing accuracy
Great location close to city centre and trams.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Yuen ting

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is clean, staff are nice, goood stay
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Louise

Liked: Cleanliness, amenities
Clean large room, comfortable beds.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Friendly staff.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Clayton

Liked: Cleanliness, property conditions & facilities, communication
Staff were great. Parking was very tight and hard to get in and out. Location is excellent. Room Was ok but mattresses were (for us) uncomfortable. Room was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, modern clean property
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Erickson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, room comfort, communication
Car park pokey Room was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Amenities
Friendly staff on arrival and check out. Clean and close to everything.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jose Karlo

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed at Quest on William St and had a very smooth experience overall. The standout was Johnson at the front desk. From check-in through to parking, everything was handled clearly and efficiently. He was friendly, welcoming, and genuinely helpful. The way he explained parking and access made things easy straight away. There was also a minor issue with the washing machine, and he personally sorted it out immediately and was very apologetic about it. Working on a public holiday and still delivering that level of service says a lot. The room itself was spacious and clean on arrival. Bathroom was spotless and the water pressure was excellent. The living area was also a good size, which made the stay more comfortable. On-site parking is a big plus, especially in the CBD. The property is right in front of a tram stop, and the location is very convenient—walking distance to shops and restaurants. Overall, a solid stay, made even better by Johnson’s service. He’s a real asset to the team. We’ll definitely stay here again next time we’re in Melbourne.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication
Clean room, staff was attentive and helpful with hot water issue. 2 bed/2bath suite was a nice large size for 3 adults. The location was in a central location and within walking distance to many restaurants.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good size living space and furnishings. Close walk to mall/city centre. Handy corner for different tram routes. Staff were extremely helpful and genuinely nice.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Katie

Liked: Cleanliness, communication
Great location, friendly staff, room upgrade
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Bevan

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, with awesome staff, the cleaning and service was excellent. Thanks
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great central location. Family friendly.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lois

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check-in, very clean & comfortable.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Renae

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very friendly & helpful. Great location, we walked most places we visited.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff with a clean, and well equipped apartment.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Ann-Margaret

Liked: Cleanliness, amenities, property conditions & facilities, communication
Daily towel change & amenities topped up although did run out of small cartons of milk on Sunday with no delivery until start of week. We were upgraded to a 2 bedroom apartment with sofa bed in lounge for 2 of us however only 1 mirror in entire apartment located in the bathroom. Glad there weren't 4 or 6 sharing as the mirror steamed up in the shower. Best shower I have come across in a hotel and great location to access Melbourne.
Kitchen
Bedroom 2 - no window
Lounge
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Ron

Liked: Room comfort, communication

Great location

Location was great, close to public transport. Staff were very friendly and helpful. The rooms were clean and comfortable.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Danae

Liked: Cleanliness, property conditions & facilities, communication
Very happy with our booking! Such a clean apartment and very spacious. Great location for what we needed.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were welcoming and helpful the room was great and very comfortable
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Great service and central location
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Muhammad Kai Ibrahim Ergo

Liked: Cleanliness, room comfort, communication

Excellent stay.

Was an excellent stay. Upgraded to a two bed room which was nice. Property was very clean and the receptionist were friendly and helpful.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Indiana

Liked: Cleanliness, property conditions & facilities, communication
Very helpful staff
Stayed 1 night in Oct 2024