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Aparthotel

MainStay Suites Hawthorn

4.5 star property

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Photo gallery for MainStay Suites Hawthorn

One Bedroom Residence | Premium bedding, down comforters, pillowtop beds, in-room safe - MainStay Suites Hawthorn (Hawthorn)
Deluxe Studio | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker - MainStay Suites Hawthorn (Hawthorn)
Studio Executive Residence | Living area | 36-inch LCD TV with digital channels, TV - MainStay Suites Hawthorn (Hawthorn)
Front of property - MainStay Suites Hawthorn (Hawthorn)
Studio Executive Residence | Living area | 36-inch LCD TV with digital channels, TV - MainStay Suites Hawthorn (Hawthorn)
Consider a stay at MainStay Suites Hawthorn and take advantage of a rooftop terrace, a garden, and dry cleaning/laundry services. Free WiFi in public areas and a gym are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Air conditioning
  • Laundry
  • Gym
  • Outdoor Space
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio Accessible Residence

Studio Accessible Residence | Living area | 36-inch LCD TV with digital channels, TV

Studio Accessible Residence

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

One Bedroom Residence | Premium bedding, down comforters, pillowtop beds, in-room safe

One Bedroom Residence

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Residence

Studio Residence | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Residence

A modern hotel room with a large bed, a desk, and a balcony with a city view.

Studio Executive Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Interconnecting Residence

Two Bedroom Interconnecting Residence | Premium bedding, down comforters, pillowtop beds, in-room safe

Two Bedroom Interconnecting Residence

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Located in Hawthorn, a neighborhood in Melbourne, MainStay Suites Hawthorn is in the entertainment district and near a metro station. Melbourne Cricket Ground and Melbourne Central are notable landmarks, and the area's natural beauty can be seen at Melbourne Park and St Kilda Beach. Check out an event or a game at Rod Laver Arena, and consider making time for SEA LIFE Melbourne, a top attraction not to be missed. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. Visit our Melbourne travel guide
View more Aparthotels in Melbourne
Map
616 Glenferrie Road, Hawthorn, VIC, 3122

What's nearby

  • Bridge Road
    Bridge Road
    4 min drive - 1.5 miles
  • Hawthorn Arts Centre
    2 min walk - 0.1 miles
  • Swinburne University of Technology
    3 min walk - 0.2 miles
  • Toorak Road
    3 min drive - 1.7 miles
  • Victoria Gardens Shopping Centre
    5 min drive - 1.9 miles

Getting around

  • Glenferrie Station
    4 min walk
  • Southern Cross Station
    9 min drive
  • Melbourne, VIC (MEB-Essendon)
    30 min drive

Restaurants

  • Axil Coffee Roasters
    2 min walk
  • Hanoi Old Quarter
    3 min walk
  • Glenferrie Hotel
    2 min walk
  • Guzman Y Gomez
    3 min walk
  • Taco Bell Hawthorn
    2 min walk

About this property

MainStay Suites Hawthorn

A fitness center, a rooftop terrace, and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Comforts include a pillowtop bed and premium bedding, and guests will also find conveniences like a sitting area and a coffee/tea maker. Housekeeping is available on request.
MainStay Suites Hawthorn offers 79 accommodations with laptop-compatible safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include desks. Pillowtop beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. 36-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 30 per night)
  • Limited onsite self parking

Family friendly

  • Crib: AUD 10 per night

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Coffee and tea in common areas

Bedrooms

  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 55 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 36-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3 meeting rooms
  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the suburbs
  • Near a metro station
  • Near a train station
  • On the Strip

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 7 floors
  • 79 units
  • Bed sheets changed on request
  • Built in 2011
  • Garden
  • Housekeeping (on request)
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.7 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 11:00 PM) and Saturday - Sunday (9:00 AM - 9:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 2.7 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests under 15 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hawthorn Quest
Quest Apartment Hawthorn
Quest Hawthorn
Quest Hawthorn Aparthotel
Quest Hawthorn
Corporate Living Accommodation Hawthorn Hawthorn
Corporate Living Accommodation Hawthorn Aparthotel
Corporate Living Accommodation Hawthorn Aparthotel Hawthorn

Frequently asked questions

Is MainStay Suites Hawthorn pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 30 per night. Limited spots are available.

What time is check-in at MainStay Suites Hawthorn?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at MainStay Suites Hawthorn?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is MainStay Suites Hawthorn located?

Located in Hawthorn, this aparthotel is within 2 mi (3 km) of Swinburne University of Technology, Bridge Road, and St Vincent's Private Hospital. High Street Armadale and Epworth Richmond are also within 3 mi (5 km). Glenferrie Station is only a 4-minute walk and Hawthorn Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

MainStay Suites Hawthorn Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 526 out of 1077 reviews
Rating 8 - Good. 396 out of 1077 reviews
Rating 6 - Okay. 102 out of 1077 reviews
Rating 4 - Poor. 37 out of 1077 reviews
Rating 2 - Terrible. 16 out of 1077 reviews

Reviews

Verified

10/10 Excellent

mark

Rooms were clean and well appointed
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, communication
Great staff, friendly and welcoming. Free coffee machine in the lobby. Clean, comfortable, quiet.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Simone

Liked: Amenities, property conditions & facilities, communication
Staff were lovely, room was clean, warm and easily accessible.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Trevor and Rebecca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely and helpful staff. Great location. A little pricey to be honest for the room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Netina

Liked: Cleanliness, communication
Very Friendly service ! Room is nice and comfortable and clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our time spent at this property. An ideal place to safe while visiting Melbourne.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Kim

Liked: Check-in, communication, listing accuracy
Onsite parking for a fee but secure. Staff were lovely. The room however was dirty. Hair in the shower drain and needed a good clean. Not impressed. In the kitchen if you have the kettle on and plug in laptop (which is what we did) it trips the fuse and you have no power. Not good. Luckily we were only there for one night. The coffee machine in reception is good however again, not cleaned properly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Great service when checking in, helpful staff, very accessible, rooms were roomy with everything you need, and a top location.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
A very quiet, well maintained apartment, all you need, comfy bed and great location.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Large, clean, spacious rooms. Was great to have cooking facilities in the room, local shops less than a 5 minute walk away. Easy walk into SwinBurne University for the course. Catch the train from Skybus to Glenferrie Road Hawthorn (easier than tram). As I stayed longer for a week, had a lovely welcome present of snacks and room serviced. Would definitely recommmed.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great friendly staff. Clean rooms but small.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great rooms, great customer service, great parking and more.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Cate

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a lovely stay. Warm comfy bed in a quiet clean room. Thank you.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great customer service, beds were comfy and convenient to walk to where we were going.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, room comfort, communication

Will visit again

Fantastic location, quiet, close to everything
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely accommodation, Great views, spacious. Clean.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service and location
Stayed 3 nights in Nov 2023
Verified

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities, communication
good location close to trams and yrain
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Modern and converient. Great views of the city.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, communication
This property was centrally located to Hawthorn and close to the conference I was attending as well as food shops, cafes, restaurants and supermarkets. It had a small kitchen which allowed us to prepare simple meals. The parking was underneath and reasonably priced.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice, clean and quiet. Transport options nice and close
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Scarlotte

Liked: Cleanliness, amenities, property conditions & facilities, communication
super friendly staff! always greet you when leaving or entering. hotel itself was very clean and comfortable.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

max

Liked: Amenities, property conditions & facilities, communication
Nice, clean , cheap and near public transport
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Lilia

Liked: Cleanliness, room comfort, communication

Very good stay

The room was large with all required amenities. The kitchenette was well appointed and very clean.
Stayed 6 nights in Jan 2024