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Quest Caroline Springs

4.5 star property
Luxury aparthotel with a conference center connected to a shopping center in Melbourne

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Photo gallery for Quest Caroline Springs

Fridge, microwave, coffee/tea maker
Executive One Bedroom Apartment | Living area | 32-inch LCD TV with satellite channels, TV, Netflix
Lobby sitting area
Executive One Bedroom Apartment | 1 bedroom, minibar, in-room safe, desk
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Breakfast available
  • Room service
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area | 32-inch LCD TV with satellite channels, TV, Netflix

Two Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • 86 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Accessible One Bedroom Apartment

1 bedroom, minibar, in-room safe, desk

Accessible One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Separate bedroom
Hair dryer
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Two Bedroom Apartment

32-inch LCD TV with satellite channels, TV, Netflix

Accessible Two Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
2 bedrooms
2 bathrooms
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe One Bedroom Spa Apartment

Deluxe One Bedroom Spa Apartment | Jetted tub

Deluxe One Bedroom Spa Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Kitchen
  • 56.2 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment

Studio Apartment | 1 bedroom, minibar, in-room safe, desk

Studio Apartment

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
LCD TV
Blackout drapes/curtains
  • 26.5 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

Fridge, microwave, coffee/tea maker

One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area | 32-inch LCD TV with satellite channels, TV, Netflix

Executive One Bedroom Apartment

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Kitchen
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One-Bedroom Apartment

Living area | 32-inch LCD TV with satellite channels, TV, Netflix

One-Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Deluxe Apartment

1 bedroom, minibar, in-room safe, desk

One Bedroom Deluxe Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Accessible One-Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for Two-Bedroom Apartment

Private kitchen | Fridge, microwave, coffee/tea maker

Two-Bedroom Apartment

  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for Studio

1 bedroom, minibar, in-room safe, desk

Studio

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One-Bedroom Executive Apartment

Living area | 32-inch LCD TV with satellite channels, TV, Netflix

One-Bedroom Executive Apartment

  • Sleeps 3
  • 1 Queen Bed

Two-Bedroom Accessible Apartment

  • Sleeps 5
  • 1 King Bed

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About the neighborhood

Map
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023

What's nearby

  • Watergardens Town Centre - 7 min drive - 3.3 miles
  • Sunshine Hospital - 11 min drive - 5.2 miles
  • Highpoint Shopping Centre - 18 min drive - 11.3 miles
  • Flemington Racecourse - 20 min drive - 12.2 miles
  • Marvel Stadium - 26 min drive - 15.7 miles

Getting around

  • Caroline Springs Station - 5 min drive
  • Keilor Plains Station - 7 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Enelssie Cafe and Grill - ‬3 min drive
  • ‪Watervale Fish & Chips Taylors - ‬19 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪The Jolly Miller Caroline Springs - ‬4 min walk
  • ‪KFC - ‬7 min walk

About this property

Quest Caroline Springs

Luxury aparthotel with a conference center connected to a shopping center in Melbourne
This smoke-free aparthotel features a snack bar/deli, a conference center, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and an LCD TV with satellite channels. Netflix and a DVD player provide a bit of entertainment, and guests can also appreciate conveniences like a sitting area and a coffee/tea maker.
Quest Caroline Springs offers 80 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Housekeeping is provided daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Car not required
  • Secured, covered self parking on site (AUD 10 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Baby toys
  • Children stay free (see details)
  • Children's toys

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily self-serve breakfast available 7:00 AM to noon for a fee: AUD 16.95 per person
  • Coffee and tea in common areas
  • Minibar
  • Room service
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels
  • DVD player
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (538 square feet of space)
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: AUD 350 per accommodation per stay (maximum AUD 350 per stay)
  • Service animals exempt from fees
  • One-time cleaning fee: AUD 350

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the suburbs

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 80 units
  • Banquet hall
  • Built in 2009
  • Connecting units available

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of AUD 350 per accommodation, per stay (maximum AUD 350 per stay), plus a one-time cleaning fee of AUD 350
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65.0 per night
Cribs (infant beds) are available for AUD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately AUD 16.95 per person
  • Covered self parking fee: AUD 10 per day
  • Pet fee: AUD 350 per accommodation, per stay (maximum AUD 350 per stay) plus AUD 350 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: AUD 45 (subject to availability)
  • Late check-out fee: AUD 45 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • High chair fee: AUD 0.00 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caroline Springs Quest
Quest Apartment Caroline Springs
Quest Caroline Springs
Quest Caroline Springs Aparthotel
Quest Caroline Springs Aparthotel
Quest Caroline Springs Caroline Springs
Quest Caroline Springs Aparthotel Caroline Springs

Frequently asked questions

Is Quest Caroline Springs pet-friendly?

Yes, pets are allowed at this property. There's a fee of AUD 350 per accommodation, per stay. A cleaning fee of AUD 350 also applies. Service animals are exempt from fees.

How much is parking at Quest Caroline Springs?

Self parking is available for AUD 10 per day.

What time is check-in at Quest Caroline Springs?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of AUD 45 (subject to availability).

What time is check-out at Quest Caroline Springs?

Check-out is at 10 AM. Late check-out is available for AUD 45 (subject to availability).

Where is Quest Caroline Springs located?

Located in the business district, this family-friendly aparthotel is within 9 mi (15 km) of Watergardens Town Centre, Overnewton Castle, and Sunshine Hospital. Footscray Hospital and Highpoint Shopping Centre are also within 12 mi (20 km).

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Quest Caroline Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 246 out of 573 reviews
Rating 8 - Good. 195 out of 573 reviews
Rating 6 - Okay. 84 out of 573 reviews
Rating 4 - Poor. 25 out of 573 reviews
Rating 2 - Terrible. 23 out of 573 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Great place
Stayed 2 nights in Mar 2025

10/10

Front desk staff are amazing, room was clean, room was well equiped and comfy bed!
Stayed 3 nights in Feb 2025

8/10

Overall very good stay, no Complaints
Stayed 4 nights in Dec 2024

8/10

Staff was very helpful
Stayed 1 night in Jan 2025

10/10

View was great. Myself and my children enjoyed our stay
Stayed 3 nights in Dec 2024

10/10

Everything was fantastic, I would change nothing and happy to book again when next staying out that way!👍
Stayed 1 night in Dec 2024

10/10

Thanks for the pleasant stay it was perfect accommodation. Definitely will stay again 😃
Stayed 3 nights in Sep 2024

10/10

Easy to find shopping close by & was clean beds were comfortable
Stayed 1 night in Aug 2024

6/10

It was good
Stayed 1 night in Jan 2025

6/10

I booked because it advertivsed spa bath but when we got there they said this wasnt available was a bit disappointed
Stayed 1 night in Jan 2025

6/10

Stayed over long weekend of ANZAC weekend, i understand cleaner may be away for weekend but we didnt have fresh towels, or more tea bags to enjoy our stay. Our room hasnt made since we arrived and then leave 3 nights later. Furthermore, having fancy big bedroom and big bathroom is lovely but night time we struggled to sleep too much light from street and frost door or thick curtains, doesnt help to make it darker because too many windows. The pathway outside lights are flicking all night, traffic light changing all night, are affecting our goid night sleep. Hence reason i give low reviews
Stayed 3 nights in Apr 2025

10/10

Great place fitted out well. Easy to find, economically priced for what you get.
Stayed 2 nights in Sep 2024

8/10

Clean and orderly. Sufficient facilities that made our stay hassle-free and comfortable.
Stayed 6 nights in Oct 2024

8/10

We really liked our stay. The staff were prompt, friendly and kind - also helpful. Our room was neat and had all we needed, anything we needed just had to ask and was sorted. Would definately stay again.
Stayed 4 nights in Oct 2024

10/10

Having to pay for parking was a bit much as it wasn’t stated in the booking but apart from that it was great 👍
Stayed 1 night in Oct 2024

10/10

The apartment was clean and comfortable. The staff were helpful and pleasant.
Stayed 2 nights in Sep 2024

10/10

The best
Stayed 1 night in Jul 2024

10/10

Amazing. The only downside is that the cookware were not non stick
Stayed 3 nights in Dec 2024

10/10

Spacious family accommodation. Great location.
Stayed 1 night in Jun 2024

6/10

Stay is good, but road side rooms gets lot of disturbance due to traffic and lights will enter to each bed room so it's bit disturbance for sleep.
Stayed 5 nights in Oct 2024

8/10

Good location and rooms for a short work trip.
Stayed 2 nights in Dec 2023

10/10

Great place to stay. Very clean and big room
Stayed 1 night in May 2024

8/10

Room was great, staff were very helpful, the area is a bit noisy but not much the motel can do about that.
Stayed 3 nights in Aug 2024

10/10

Clean, comfy and close to nice places to eat
Stayed 1 night in Nov 2023

8/10

Location was great
Stayed 1 night in Oct 2022