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Aparthotel

Quay West Suites Melbourne

5.0 star property
Luxury aparthotel with an indoor pool, steps from Melbourne Arts Centre

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Photo gallery for Quay West Suites Melbourne

Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Kitchen) | View from room - Quay West Suites Melbourne (Southbank)
Premium Apartment, 3 Bedrooms, Balcony | Premium bedding, down comforters, in-room safe, laptop workspace - Quay West Suites Melbourne (Southbank)
Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Kitchen) | Premium bedding, down comforters, in-room safe, laptop workspace - Quay West Suites Melbourne (Southbank)
Premium Apartment, 2 Bedrooms, Balcony | Premium bedding, down comforters, in-room safe, laptop workspace - Quay West Suites Melbourne (Southbank)
Exterior - Quay West Suites Melbourne (Southbank)
Quay West Suites Melbourne, near the National Gallery of Victoria and SEA LIFE Melbourne, offers a luxurious retreat with an indoor pool and sauna. Visit the on-site restaurant for local cuisine or unwind at Jarrah Bar and Terrace with al fresco dining options. With free in-room WiFi, a fireplace in the lobby, multilingual staff by your side.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen) | Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen) | Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, River View

Deluxe Apartment, 1 Bedroom, Balcony, River View | Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 1 Bedroom, Balcony, River View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • River view
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Balcony, City View

Superior Suite, 1 Bedroom, Balcony, City View | Premium bedding, down comforters, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony

Premium Apartment, 2 Bedrooms, Balcony | Premium bedding, down comforters, in-room safe, laptop workspace

Premium Apartment, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 90 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Apartment, 3 Bedrooms, Balcony

Premium Apartment, 3 Bedrooms, Balcony | Premium bedding, down comforters, in-room safe, laptop workspace

Premium Apartment, 3 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 162 sq m
  • Sleeps 7
  • 3 Double Beds

View all photos for Studio, 2 Twin Beds, Kitchenette

Studio, 2 Twin Beds, Kitchenette | Premium bedding, down comforters, in-room safe, laptop workspace

Studio, 2 Twin Beds, Kitchenette

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Located in Southbank, a neighborhood in Melbourne, Quay West Suites Melbourne is in the entertainment district and on a river. National Gallery of Victoria and Melbourne Arts Centre are cultural highlights, and some of the area's popular attractions include SEA LIFE Melbourne and Royal Botanic Gardens. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Visit our Melbourne travel guide
View more Aparthotels in Melbourne
Map
26 Southgate Avenue, Southbank, VIC, 3006

What's nearby

  • Art centre - Melbourne
    National Gallery of Victoria
    3 min walk - 0.2 miles
  • Melbourne Aquarium featuring marine life and interior views
    SEA LIFE Melbourne
    10 min walk - 0.6 miles
  • Melbourne city in the night
    Crown Casino
    14 min walk - 0.8 miles
  • Rod Laver Arena
    Rod Laver Arena
    14 min walk - 0.8 miles
  • Melbourne Arts Centre
    2 min walk - 0.1 miles

Getting around

  • Flinders Street Station
    5 min walk
  • Melbourne Central Station
    18 min walk
  • Melbourne Airport (MEL)
    27 min drive

Restaurants

  • Baguette
    5 min walk
  • Time Out Fed Square
    6 min walk
  • Arbory Bar & Eatery
    6 min walk
  • Chocolate Buddha
    6 min walk
  • Transport Hotel
    6 min walk

About this property

Quay West Suites Melbourne

Luxury aparthotel with an indoor pool, steps from Melbourne Arts Centre
Along with an indoor pool, this aparthotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a sitting area and a microwave. Housekeeping is available on request.
Quay West Suites Melbourne offers 109 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Hot tub
  • In-room massages
  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Free crib

Restaurants on site

  • Jarrah Bar and Terrace

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: AUD 80 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a metro station
  • Near a train station
  • On a river

Things to do

  • Bicycle rentals
  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 109 units
  • 26 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive recycling policy
  • Connecting units available
  • Double-glazed windows
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 9:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 per person
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank

Frequently asked questions

Does Quay West Suites Melbourne have a pool?

Yes, this property has an indoor pool.

Is Quay West Suites Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 35 per day.

What time is check-in at Quay West Suites Melbourne?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quay West Suites Melbourne?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quay West Suites Melbourne located?

Located in Southbank, this luxury aparthotel is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 15 minutes. Melbourne Central Station is 18 minutes by foot and Parliament Station is 19 minutes.

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Reviews

Quay West Suites Melbourne Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 742 out of 1050 reviews
Rating 8 - Good. 239 out of 1050 reviews
Rating 6 - Okay. 45 out of 1050 reviews
Rating 4 - Poor. 17 out of 1050 reviews
Rating 2 - Terrible. 7 out of 1050 reviews

Reviews

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic location, welcoming staff,spacious and clean apartment...great pool...
Stayed 4 nights in Jan 2026

10/10 Excellent

Helena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent customer service, staff were lovely and easy to deal with.
Stayed 2 nights in Jan 2026

10/10 Excellent

samanthi

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were polite and efficient, the apartment was amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were fantastic and very helpful. Room was spotless and the parking was very convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Junni

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Spacious suite with all necessary facilities. Friendly staff. Excellent views.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close proximity to Hamer Hall ,restaurants , shopping , art galleries, exceptional staff
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, communication
Well maintained. Great views.
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a complimentary upgrade to a three bedroom apartment. Absolutely amazing size room with plenty of space for the whole family. Great location easy walking distance for dinner and events. Would recommend for families.
Stayed 2 nights in Oct 2025

10/10 Excellent

Claudio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place, great staff and lovely apartment. Will be back.
Stayed 3 nights in Oct 2025

8/10 Good

Janice

Liked: Cleanliness, room comfort, communication

Fantastic location....

Fantastic location, friendly staff & spacious apartments. Just looking tired and needing a refurb.
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities, communication
Easy access to Hamer Hall. Friendly, helpful staff. Clean spacious suite. Super swimming pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Sidney

Liked: Amenities, property conditions & facilities, communication
Excellent central location to explore the city and surrounds. The apartment suite was great for a family with a kitchen, separate living and dining spaces, and amazing views.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable apartment and hotel staff were amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Sally

Liked: Cleanliness, room comfort, communication

Tick ! Tick ! Tick ! Perfect.

Best apartment in Melbourne. Great location, great team, great rooms, great pool, great restaurant/breakfast and on and on! Loved our stay here - will stay again and will recommend to everyone we know. This was our second stay here and it did not disappoint.
Stayed 1 night in Jul 2025

10/10 Excellent

Brendan

Liked: Cleanliness, room comfort

Breakfast and Room Service outstanding

Rooms were clean and comfortable. Breakfast and room service was outstanding.
Stayed 2 nights in Jan 2025

8/10 Good

Colette

Liked: Cleanliness, property conditions & facilities, communication
Wonderful staff on front desk and in the restaurant.
Stayed 5 nights in Oct 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved having a suite. The array of restaurants was incredible
Stayed 3 nights in Apr 2025

10/10 Excellent

Jasen

Liked: Cleanliness, property conditions & facilities, communication
Excellent location and staff are brilliant
Stayed 4 nights in Apr 2024

10/10 Excellent

Raluca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay and customer service!
Stayed 5 nights in Sep 2023

10/10 Excellent

Cameron

Liked: Cleanliness, communication
Well presented hotel, friendly staff. Had no problems and would recommend and definitely would come back
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic apartment, spacious, clean and great views. Very friendly, professional, and accommodating staff. Breakfast included is also fantastic value. We have stayed a few times now and are always very happy with the value for money :).
Stayed 4 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our second stay, we loved the apartment facilities, the spa was exceptional. All staff members were friendly. over all a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, communication
Great location to everything. Such a fun town
Stayed 5 nights in Jan 2024

10/10 Excellent

Sezim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great hotel elegant new great pool. Excellent service. Loved breakfast too
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very comfy beds, big rooms but no free bottled water and inconvenient location of the entrance
Stayed 1 night in Apr 2025