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Aparthotel

Quay West Suites Melbourne

5.0 star property
Riverfront aparthotel with a fitness center and a sauna

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Photo gallery for Quay West Suites Melbourne

Indoor pool
Premium Apartment, 3 Bedrooms, Balcony | 2 bedrooms, premium bedding, down comforters, in-room safe
Exterior
2 bedrooms, premium bedding, down comforters, in-room safe
2 bedrooms, premium bedding, down comforters, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Outdoor Space
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Suite, 1 Bedroom, Balcony, City View

2 bedrooms, premium bedding, down comforters, in-room safe

Superior Suite, 1 Bedroom, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 52 sq m
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony

Premium Apartment, 2 Bedrooms, Balcony | Living area | 40-inch LCD TV with cable channels, TV, pay movies

Premium Apartment, 2 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 90 sq m
  • 1 bathroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

2 bedrooms, premium bedding, down comforters, in-room safe

Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, River View

Deluxe Apartment, 1 Bedroom, Balcony, River View | 2 bedrooms, premium bedding, down comforters, in-room safe

Deluxe Apartment, 1 Bedroom, Balcony, River View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 52 sq m
  • 1 bathroom
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 3 Bedrooms, Balcony

Premium Apartment, 3 Bedrooms, Balcony | Living area | 40-inch LCD TV with cable channels, TV, pay movies

Premium Apartment, 3 Bedrooms, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 162 sq m
  • 1 bathroom
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

2 bedrooms, premium bedding, down comforters, in-room safe

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

2 bedrooms, premium bedding, down comforters, in-room safe

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 90 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

2 bedrooms, premium bedding, down comforters, in-room safe

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Twin Beds, Kitchenette

2 bedrooms, premium bedding, down comforters, in-room safe

Studio, 2 Twin Beds, Kitchenette

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
LCD TV
  • 36 sq m
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds

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Exterior

The Langham, Melbourne

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
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About the neighborhood

Map
26 Southgate Avenue, Southbank, VIC, 3006

What's nearby

  • Crown Casino - 14 min walk - 0.8 miles
  • Rod Laver Arena - 14 min walk - 0.8 miles
  • Melbourne Convention and Exhibition Centre - 14 min walk - 0.8 miles
  • Princess Theatre - 17 min walk - 0.9 miles
  • Melbourne Cricket Ground - 2 min drive - 1.5 miles

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Waterfront Southgate - ‬2 min walk
  • ‪Baguette - ‬5 min walk
  • ‪Transport Hotel - ‬6 min walk
  • ‪Arbory - ‬6 min walk
  • ‪Clocks at Flinders - ‬4 min walk

About this property

Quay West Suites Melbourne

Riverfront aparthotel with a fitness center and a sauna
Along with an indoor pool, this aparthotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a sitting area and a microwave. Housekeeping is available on request.
Quay West Suites Melbourne offers 109 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), Croatian, English, French, German, Greek, Hindi, Indonesian, Italian, Korean, Macedonian, Maltese, Norwegian, Polish, Portuguese, Serbian, Spanish, Thai, Vietnamese

Property amenities

Pool/Spa

  • Hot tub
  • In-room massages
  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Free crib

Restaurants on site

  • Jarrah Bar and Terrace

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Daily buffet breakfast available for a fee: AUD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: AUD 80 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a metro station
  • Near a train station
  • On a river

Things to do

  • Bicycle rentals
  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 109 units
  • 26 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive recycling policy
  • Connecting units available
  • Double-glazed windows
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 9:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 per person
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank

Frequently asked questions

Does Quay West Suites Melbourne have a pool?

Yes, this property has an indoor pool.

Is Quay West Suites Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quay West Suites Melbourne?

Self parking is available for AUD 35 per day.

What time is check-in at Quay West Suites Melbourne?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quay West Suites Melbourne?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quay West Suites Melbourne located?

Located in Southbank, this luxury aparthotel is within a 5-minute walk of Melbourne Arts Centre and National Gallery of Victoria. SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre are also within 15 minutes. Flinders Street Station is 5 minutes by foot and Melbourne Central Station is 18 minutes.

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Quay West Suites Melbourne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 1014 reviews
Rating 8 - Good. 235 out of 1014 reviews
Rating 6 - Okay. 44 out of 1014 reviews
Rating 4 - Poor. 16 out of 1014 reviews
Rating 2 - Terrible. 6 out of 1014 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Excellent central location to explore the city and surrounds. The apartment suite was great for a family with a kitchen, separate living and dining spaces, and amazing views.
Stayed 4 nights in Apr 2025

10/10

Loved having a suite. The array of restaurants was incredible
Stayed 3 nights in Apr 2025

10/10

Rooms were clean and comfortable. Breakfast and room service was outstanding.
Stayed 2 nights in Jan 2025

8/10

Very comfy beds, big rooms but no free bottled water and inconvenient location of the entrance
Stayed 1 night in Apr 2025

10/10

Well presented hotel, friendly staff. Had no problems and would recommend and definitely would come back
Stayed 2 nights in Feb 2025

10/10

Parking area was a bit tight for larger vehicles
Stayed 3 nights in Apr 2025

10/10

Great stay, everyone at reception are welcome excellent and the manager is great
Stayed 13 nights in Sep 2024

10/10

Fantastic apartment, spacious, clean and great views. Very friendly, professional, and accommodating staff. Breakfast included is also fantastic value. We have stayed a few times now and are always very happy with the value for money :).
Stayed 4 nights in Jan 2025

10/10

Loved our stay such a great location
Stayed 1 night in Apr 2023

10/10

Great location, great hotel elegant new great pool. Excellent service. Loved breakfast too
Stayed 1 night in Dec 2024

10/10

Great location,great breakfast,friendly staff
Stayed 3 nights in Dec 2022

10/10

Excellent location and staff are brilliant
Stayed 4 nights in Apr 2024

8/10

Wonderful staff on front desk and in the restaurant.
Stayed 5 nights in Oct 2023

10/10

We could not fault the place . It was immaculate. The moment you walked in the essential oils in reception was amazing . Stephen at reception was so professional and made us laugh with his wittiness. We now found a hotel we will keep coming back to .
Stayed 1 night in Feb 2025

10/10

Excellent stay and customer service!
Stayed 5 nights in Sep 2023

10/10

We were very happy with our two night stay. The staff were wonderful, from the front desk to the breakfast room, and breakfast itself was excellent (including espresso coffee) - one of the best hotel breakfasts we’ve had! Furthermore, travelling with a six year old, a pool is a must, and the indoor pool here is divine. Approx 12m and a separate hot spa bath. We didn’t use the gym but the set up looks good. Thank you to housekeeping for refreshing our room, it was so lovely to come back to a clean and tidy space at the end of a long day sightseeing.
Stayed 2 nights in Mar 2025

10/10

Great location to everything. Such a fun town
Stayed 5 nights in Jan 2024

10/10

Excellent location, friendly, helpful staff. Nicely appointed room, very comfortable beds.
Stayed 2 nights in Feb 2023

10/10

Everything was amazing a d i would definitely be staying again in the future.
Stayed 3 nights in Jul 2022

10/10

Wonderful place to stay! Not only is it so convenient to transport, the CBD and NGV, but also the staff at Quay West are superb. First class service and the breakfast is wonderful. Excellent!
Stayed 6 nights in Sep 2024

10/10

Absolutely great and close to everything! Thank you for a lovely stay!
Stayed 1 night in Oct 2023

10/10

Friendly staff, comfy beds, great upgrade, delicious Buffet breakfast, fabulous pool and excellent location.

10/10

Love the property!
Stayed 1 night in May 2024

8/10

Great rooms for families, room service food was average though.
Stayed 2 nights in Feb 2023

10/10

Great apartment in a great location. A wonderful 5 days in Melbourne we had.
Stayed 5 nights in Jan 2024