See all properties

Pan Pacific Melbourne

5.0 star property
Luxury Melbourne hotel connected to the convention center, steps from Melbourne Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Pan Pacific Melbourne

Pacific Club Room (Pacific Club Access) | City view
Reception
Exterior
Lobby
Two Bedroom City Skyline Suite | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Two Bedroom Bay View Suite

Two Bedroom Bay View Suite | Living room | 55-inch LCD TV with digital channels, TV, pay movies

Two Bedroom Bay View Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • Bay view
  • 76 sq m
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite | Premium bedding, minibar, in-room safe, desk

Two Bedroom City Skyline Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • City view
  • 76 sq m
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • Bay view
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, minibar, in-room safe, desk

Deluxe King Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • Bay view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room with City View

Premier King Room with City View | Premium bedding, minibar, in-room safe, desk

Premier King Room with City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Queen Room

Family Queen Room | Premium bedding, minibar, in-room safe, desk

Family Queen Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • Bay view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access) | Premium bedding, minibar, in-room safe, desk

Pacific Club Room (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access) | Living area | 55-inch LCD TV with digital channels, TV, pay movies

Yarra Suite (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
  • City view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access) | Premium bedding, minibar, in-room safe, desk

Panoramic Suite (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • City view
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Langham, Melbourne

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
9.2 out of 10, Wonderful, 1,152 reviews
The Langham, Melbourne

About the neighborhood

Map
2 Convention Centre Place, South Wharf, VIC, 3006

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk - 0.0 miles
  • Crown Casino - 7 min walk - 0.4 miles
  • SEA LIFE Melbourne - 10 min walk - 0.6 miles
  • Queen Victoria Market - 3 min drive - 1.5 miles
  • Melbourne Central - 3 min drive - 1.2 miles

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪Munich Brauhaus - ‬2 min walk
  • ‪BangPop - ‬3 min walk
  • ‪Melbourne Cellar Door - ‬2 min walk

About this property

Pan Pacific Melbourne

Luxury family-friendly hotel near Melbourne Convention and Exhibition Centre
Located close to DFO South Wharf and Crown Casino, Pan Pacific Melbourne provides a grocery/convenience store, a terrace, and a shopping mall on site. The on-site restaurant, Dock 37 Bar and Kitchen, offers breakfast and dinner. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • ATM/banking services, a computer station, and wedding services
  • Guest reviews say great things about the helpful staff and location
Room features
All 396 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with deep soaking tubs and free toiletries
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and mini fridges

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (AUD 35 per day)
  • Secured, covered valet parking on site (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 48 for adults and AUD 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Orr
  • Dock 37 Bar and Kitchen
  • Dock 37 Bar and Kitchen

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (4,844 square feet of space)

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Built in 2009
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 180.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48 for adults and AUD 24 for children
  • Covered self parking fee: AUD 35 per day
  • Covered valet parking fee: AUD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 180.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Frequently asked questions

Is Pan Pacific Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pan Pacific Melbourne?

Self parking is available for AUD 35 per day. Valet parking is available for AUD 65 per night.

What time is check-in at Pan Pacific Melbourne?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Pan Pacific Melbourne?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pan Pacific Melbourne located?

This family-friendly Melbourne hotel is located on the riverwalk, just steps from Melbourne Convention and Exhibition Centre and DFO South Wharf. Crown Casino and SEA LIFE Melbourne are also within 15 minutes. Southern Cross Station is 16 minutes by foot and Flinders Street Station is 22 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

Great property! Enjoyed my stay
Stayed 3 nights in Apr 2025

10/10

If you are going for the convention centre, it really us the top pick. Very friendly staff and an amazing service.
Stayed 3 nights in May 2025

8/10

The pillows were very soft which made it uncomfortable to sleep. Rest of the stay was delightful
Stayed 3 nights in May 2025

10/10

It was amazing love the location and hotel so beautiful, comfy bed.
Stayed 1 night in Feb 2025

10/10

Great location, easy access, friendly staff
Stayed 2 nights in Feb 2025

8/10

This property was dated, rooms need a revamp. Basic amenities, bed was comfy but pillows were awful. Situated in a great location, DFO close by with many dining options. I expected more for the price of this hotel.
Stayed 2 nights in May 2025

10/10

Perfect central location, amazing staff!
Stayed 1 night in Jan 2025

8/10

Convenient location and excellent breakfast.
Stayed 1 night in Nov 2024

10/10

great place always stay there staff are so friendly and happy
Stayed 1 night in Dec 2024

10/10

We liked our stay at the Pan Pacific hotel. Everyday room service and very close to Melbourne Convention Centre.
Stayed 3 nights in Jan 2025

10/10

Wonderful stay, lots around to see and do. Lovely staff, great hotel
Stayed 1 night in Dec 2024

10/10

Love the room and the staff were amazing the location is amazing will definitely stay here from now on for future stays 1105 best room ever.
Stayed 1 night in Mar 2025

10/10

great property
Stayed 2 nights in Feb 2025

10/10

Excellent friendly staff
Stayed 3 nights in Jan 2025

10/10

A very good stay. Brilliant service from everyone, especially the team within the Club Lounge. Thank you!
Stayed 3 nights in Feb 2025

10/10

Near Yarra River wharf with access to dining and shopping
Stayed 3 nights in Jan 2025

10/10

The perfect place for a luxurious experience!
Stayed 8 nights in Dec 2024

10/10

Amazing view of Yarra River & City skyline Beautiful room
Stayed 1 night in Feb 2025

10/10

Great staff, great location and comfortable rooms
Stayed 2 nights in Sep 2024

10/10

The place was very clean, the staff were polite and the room was excellent
Stayed 1 night in Dec 2024

10/10

Very helpful and attentive staff
Stayed 2 nights in Jan 2025

8/10

Great hotel! In the center of everything!
Stayed 3 nights in Dec 2024

10/10

Has the best city view.
Stayed 1 night in Jan 2025

10/10

Room is spacious n clean.
Stayed 6 nights in Dec 2024

10/10

Very convenient while attending conventions
Stayed 1 night in Mar 2025