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Pan Pacific Melbourne

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Photo gallery for Pan Pacific Melbourne

A modern interior with a wooden ceiling, a bar area, seating, and a staircase. - Pan Pacific Melbourne (South Wharf)
Property video
A hotel room with a large window offering a city view at dusk, a bed, a chair, a small table with a bottle and glass, and a vase with flowers. - Pan Pacific Melbourne (South Wharf)
A modern hotel room with a large window offering a city skyline view at dusk. - Pan Pacific Melbourne (South Wharf)
A modern lobby with a wooden ceiling, a marble reception desk, and a staircase. - Pan Pacific Melbourne (South Wharf)
Luxury
5.0 star property
9.2

Wonderful

Riverside retreat in Melbourne

Sweeping river views welcome guests at this sophisticated South Wharf sanctuary with floor-to-ceiling windows framing the Yarra River. Dock 37 restaurant serves fresh cuisine near Melbourne's waterfront. Enjoy evening cocktails and city vistas at the adults-only Pacific Club lounge.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe King Room

A hotel room with a large bed, a desk with a TV, a chair, and a view of a cityscape.

Deluxe King Room

9.4 out of 10
Exceptional
(88 reviews)
  • Bay view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Twin Room

9.6 out of 10
Exceptional
(21 reviews)
  • Bay view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Family Queen Room

A hotel room with two beds, a desk, and a large window offering a city view.

Family Queen Room

9.2 out of 10
Wonderful
(38 reviews)
  • Bay view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free wired internet

View all photos for Premier King Room with City View

A hotel room with a large bed, a desk, a chair, and a TV.

Premier King Room with City View

9.4 out of 10
Exceptional
(36 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Pacific Club Room (Pacific Club Access)

A hotel room with a large bed, a desk, a chair, and a view of a city skyline.

Pacific Club Room (Pacific Club Access)

9.8 out of 10
Exceptional
(19 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Suite (Pacific Club Access)

A hotel room with a large bed, a seating area with a chair and table, a view of the cityscape through large windows, and a modern bathroom with a bathtub and a towel rack.

Panoramic Suite (Pacific Club Access)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Yarra Suite (Pacific Club Access)

A modern living room with a city view, a dining area, and a cozy seating arrangement.

Yarra Suite (Pacific Club Access)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Two Bedroom City Skyline Suite

A modern hotel room with a large window offering a city view, a sofa, a dining area, and a round coffee table.

Two Bedroom City Skyline Suite

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 76 sq m
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Two Bedroom Bay View Suite

A modern living room with a grey sofa, teal cushions, a round coffee table, and a city view through large windows.

Two Bedroom Bay View Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 76 sq m
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds
  • Free wired internet

About the neighborhood

Located on the riverwalk, Pan Pacific Melbourne is in South Wharf neighborhood and is connected to a shopping center. DFO South Wharf and Melbourne Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne and Melbourne Arts Centre. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Spend some time exploring the area's activities, including golfing. Visit our Melbourne travel guide
Map
2 Convention Centre Place, South Wharf, VIC, 3006

What's nearby

  • A modern waterfront building with a glass facade and a large, flat roof.
    Melbourne Convention and Exhibition Centre
    1 min walk - 0.1 miles
  • A building with a large illuminated sign reading 'CROWN.'
    Crown Casino
    7 min walk - 0.4 miles
  • The Melbourne Aquarium building with a blue and white facade, large windows, and sail-like structures.
    SEA LIFE Melbourne
    12 min walk - 0.7 miles
  • A circular metal framework with a brick building at its base.
    Melbourne Central
    3 min drive - 1.2 miles
  • DFO South Wharf
    1 min walk - 0.1 miles

Getting around

  • Flagstaff Station
    4 min drive
  • Southern Cross Station
    16 min walk
  • Melbourne Airport (MEL)
    21 min drive

Restaurants

  • Espressino Room
    1 min walk
  • Goldfields Cafe + Bar
    1 min walk
  • Munich Brauhaus Melbourne
    2 min walk
  • The General Assembly
    2 min walk
  • Upstanding Citizens
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered, secured self parking on site (AUD 50 per day)
  • Covered, secured valet parking on site (AUD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 52 for adults and AUD 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Orr
  • Dock 37 Bar and Kitchen
  • Dock 37 Bar and Kitchen

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (4,844 square feet of space)

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Built in 2009
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Streaming fitness classes
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 120.0 per night

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 52 for adults and AUD 26 for children
  • Covered self parking fee: AUD 50 per day
  • Covered valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Pan Pacific Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 50 per day. Valet parking is available for AUD 75 per night.

What time is check-in at Pan Pacific Melbourne?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Pan Pacific Melbourne?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pan Pacific Melbourne located?

This family-friendly Melbourne hotel is located on the riverwalk, just steps from Melbourne Convention and Exhibition Centre and DFO South Wharf. Crown Casino and SEA LIFE Melbourne are also within 15 minutes. Flagstaff Station is 26 minutes by foot and Southern Cross Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pan Pacific Melbourne Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 734 out of 1001 reviews
Rating 8 - Good. 175 out of 1001 reviews
Rating 6 - Okay. 58 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel, very comfortable with can do staff. Nice views from room.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close to the conference centre and restaurants
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful. Fantastic amenities, the staff are so kind and welcoming. I surprised my partner with a stay here for our anniversary and they went above and beyond. We will definitely be back!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Great workout facility
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean room, great location.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, modern clean room with great view
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are huge and bed very comfortable. Love they have a restaurant in hotel that serves lovely Italian food. Great location too ♥️
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. Immediately upon arriving someone helped with our luggage and greeted us. Even though we arrived several hours before the check-in time they were able to provide us with a room for no extra charge. The hotel is in a great location. It is close to the CBD, just a few minutes away. There are numerous restaurants and shops very close by.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean and great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for convention center as it has direct access from the 1st floor of hotel. Also located right on the Yara river and ~20 minute walking distance to Bourke St. shopping and other popular attractions. Staff were very kind and accommodating. Breakfast buffet offered lots of options. Would definitely stay again!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and staff were friendly. There were many food varieties for breakfast but seems during the two mornings we dined there, not much changes of the food varieties were observed.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Although only one night it was perfect for location and price. Staff were friendly and helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located close to DFO and Marvel Stadium
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and beautiful and staff were quite nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always friendly and helpful. The rooms are always clean with a great view. Just truly a great place to stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and room had a beautiful lake city view !!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room very clean and so handy my only complaint would be for four people there was only a two seater couch plenty of room to put two more arm chairs or another couch but otherwise a great place to stay
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Bed terrible, food average, location great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean and modern rooms!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pan Pacific was exceptionally well presented and located conveniently in South Wharf. The room was very clean and well appointed and the team were great to deal with.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in a lot of hotels over the years, including some much more expensive properties, and this was genuinely one of the best. The hotel was modern, spotless, and in a fantastic location. Every staff member I encountered was friendly and welcoming, which really made the stay stand out. The little touches, like the bath salts provided in the room, made it feel that bit more special. I wouldn’t hesitate to stay here again and would choose it over many higher priced hotels I’ve stayed in.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, except for the cleanliness of the toilet. I noticed hair—that was not mine—left on the outside of the toilet two days in a row.
Stayed 9 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great room with a view of the city clean and the staff and amenities were excellent.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room is good sized, and the hotel staff all very helpful and friendly. The hotel is centrally located and a short walk to the street car service.
Stayed 3 nights in Jan 2026