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Mercure Pakenham

Property class: 4

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Photo gallery for Mercure Pakenham

A modern lobby with a wooden staircase, seating area, and large glass doors leading outside. - Mercure Pakenham (Pakenham)
A modern hotel lobby with a reception desk, seating area, and a kitchenette. - Mercure Pakenham (Pakenham)
A modern living room with a sofa, a dining table, and a kitchen area with appliances. - Mercure Pakenham (Pakenham)
A spacious lobby with a reception desk, a staircase, and a seating area. - Mercure Pakenham (Pakenham)
A hotel room with a large bed, a desk, a chair, a small stool, and a framed sign on the wall. - Mercure Pakenham (Pakenham)
A coffee shop/cafe, laundry facilities, and a bar are just a few of the amenities provided at Mercure Pakenham. Free in-room WiFi and a restaurant are available to all guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the outdoors through sheer curtains.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 King Bed

A hotel room with a large bed, a sofa, a small table, a kitchenette, and a bathroom.

Luxury Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

A modern hotel room with a large bed, a small bedside table, a built-in desk with a chair, a minibar, and a bathroom with a shower and toilet.

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 2 Queen Beds

A modern hotel room with a large bed, a small bedside table, a built-in desk with a chair, a minibar, and a bathroom with a shower and toilet.

Privilege, Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Suite, 2 Bedrooms

A modern living room with a sofa, a dining table, and a kitchen area with appliances.

Luxury Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

About the neighborhood

Located in Pakenham, a neighborhood in Melbourne, Mercure Pakenham is in the entertainment district. Cannibal Creek Winery and Carlei Estate are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Lois Maghanoy Centre For Performing Arts and Gumbuya Park. Bunjil Place and Gemco Community Theatre are also worth visiting. Visit our Melbourne travel guide
Map
77 Racecourse Rd, Pakenham, VIC, 3810

What's nearby

  • Don Jackson Reserve Dog Park
    5 min drive - 1.7 miles
  • Lois Maghanoy Centre For Performing Arts
    7 min drive - 2.6 miles
  • Pakenham G72 Bushland Reserve
    10 min drive - 4.7 miles
  • Gumbuya Park
    14 min drive - 12.5 miles
  • Fountain Gate Shopping Centre
    17 min drive - 15.8 miles

Getting around

  • Nar Nar Goon Station
    11 min drive
  • Pakenham Station
    14 min walk
  • Melbourne Airport (MEL)
    70 min drive

Restaurants

  • Guzman Y Gomez
    3 min drive
  • Hungry Jack's
    3 min drive
  • McDonald's
    3 min drive
  • McDonald's
    12 min walk
  • La Porchetta
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 89 427 589 170

Frequently asked questions

Is Mercure Pakenham pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Pakenham?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Mercure Pakenham?

Check-out is at 11:00 AM.

Where is Mercure Pakenham located?

Located in Pakenham, this hotel is 1.8 mi (2.8 km) from Don Jackson Reserve Dog Park and 2.4 mi (3.9 km) from Lois Maghanoy Centre For Performing Arts. Pakenham G72 Bushland Reserve and Nar-Nar-Goon G75 Bushland Reserve are also within 6 mi (10 km). Pakenham Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Pakenham Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 163 out of 221 reviews
Rating 8 - Good. 49 out of 221 reviews
Rating 6 - Okay. 6 out of 221 reviews
Rating 4 - Poor. 2 out of 221 reviews
Rating 2 - Terrible. 1 out of 221 reviews

Reviews

Verified review

10/10 Excellent

Dulangi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean large room, walking distance to the train station
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kenneth L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern luxury place to stay very helpful staff convenient restaurants would highly recommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice tidy property, room was clean and presentable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Natty

Liked: Cleanliness, amenities, property conditions & facilities
Clean , friendly staff. Great place to stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Pania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely new modern hotel Close to train station, shops, restaurants etc.My only gripe is I paid at check-in by credit card and because the card hadn't been used there before the transaction was a pre-authorization and so I had to pay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, beds were very comfortable and room was so quiet.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Just a great comfortable place to stay with very helpful staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely worth the stay! New, nice and clean!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy to get to property centrally located. The staff are very friendly and helpful. The room was very clean and spacious, and very comfortable.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is top notch, clean rooms, always my go-to in Pakenham.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and efficient check in and check out Very clean and comfortable room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Room and the whole motel was so clean
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean comfy rooms, the shower was very nice. Unfortunately the restaurant was undergoing refurbishment but the club next door was only 10 metres away.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service
Good location for exploring the eastern side of The Melbourne area, Phillip Island, Mornington Peninsula etc, Modern hotel with plenty of space. The restaurant was closed for refurbishment during our stay.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities
Very good stay. Bit of yahooing in the car park during the night. Otherwise excellent
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Robbie

Liked: Cleanliness, staff & service, amenities
Clean, friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely comfortable overnight stay. The big bed was comfy with doona and extra pillows and blanket in the cupboard. It got a little stuffy overnight but the aircon fixed that. and the bathroom was great. Brand new and clean. Everything worked well! I'd stay here again :)
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spotless and very modern. Staff were all lovely.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on a business trip. Extremely friendly staff and great room.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

LINYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing 👍
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yet again, a very comfortable stay.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean new hotel friendly staff close to transport ample parking
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff lovely rooms food option next door a bit over priced
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet spot, great dining options nearby, and a beautiful suite
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and very kind and welcoming.
Stayed 1 night in Aug 2024