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Mercure Pakenham

4.0 star property
Upscale comfort awaits in downtown Pakenham where travelers can sip drinks at the stylish bar or relax with a freshly brewed coffee at the welcoming cafe.

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Reception - Mercure Pakenham (Pakenham)
Exterior - Mercure Pakenham (Pakenham)
Restaurant - Mercure Pakenham (Pakenham)
Pillowtop beds, minibar, in-room safe, desk - Mercure Pakenham (Pakenham)
Exterior - Mercure Pakenham (Pakenham)
Mercure Pakenham, in the town center, offers sophisticated accommodations, a quality coffee shop, and a restaurant. The attentive staff is consistently praised. Amenities include free self-parking, an elevator, laundry facilities, concierge services, and a banquet hall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(32 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 2 Queen Beds

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

About the neighborhood

Located in Pakenham, a neighborhood in Melbourne, Mercure Pakenham is in the entertainment district. Cannibal Creek Winery and Carlei Estate are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Lois Maghanoy Centre For Performing Arts and Gumbuya Park. Gemco Community Theatre and Royal Botanic Gardens Cranbourne are also worth visiting. Visit our Melbourne travel guide
Map
77 Racecourse Rd, Pakenham, VIC, 3810

What's nearby

  • Australia - Dandenong Ranges, Dandenongs are a set of low mountain ranges, Mount Dandenong, east of Melbourne, Victoria, Australia. National Park
    Dandenong Ranges National Park
    31 min drive - 23.8 miles
  • Monash clayton campus building & landscape garden.
    Monash University
    34 min drive - 32.2 miles
  • Puffing Billy vintage steam train
    Puffing Billy Steam Train
    35 min drive - 26.3 miles
  • Chadstone Shopping Mall
    Chadstone Shopping Mall
    37 min drive - 37.6 miles
  • Don Jackson Reserve Dog Park
    5 min drive - 1.7 miles

Getting around

  • Nar Nar Goon Station
    11 min drive
  • Pakenham Station
    14 min walk
  • Melbourne Airport (MEL)
    70 min drive

Restaurants

  • Guzman Y Gomez
    3 min drive
  • Hungry Jack's
    3 min drive
  • McDonald's
    3 min drive
  • McDonald's
    12 min walk
  • Twisted Sista
    16 min walk

About this property

Mercure Pakenham

Upscale hotel located in Pakenham
You can look forward to a coffee shop/cafe, laundry facilities, and a bar at Mercure Pakenham. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks like:
  • Free self parking
  • A banquet hall, luggage storage, and an elevator
  • Concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 64 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Hair dryers and shampoo
  • 45-inch Smart TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Property Registration Number 89 427 589 170

Frequently asked questions

Is Mercure Pakenham pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Pakenham?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Mercure Pakenham?

Check-out is at 11:00 AM.

Where is Mercure Pakenham located?

Located in Pakenham, this hotel is 1.8 mi (2.8 km) from Don Jackson Reserve Dog Park and 2.4 mi (3.9 km) from Lois Maghanoy Centre For Performing Arts. Pakenham G72 Bushland Reserve and Nar-Nar-Goon G75 Bushland Reserve are also within 6 mi (10 km). Pakenham Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Pakenham Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 154 out of 209 reviews
Rating 8 - Good. 46 out of 209 reviews
Rating 6 - Okay. 6 out of 209 reviews
Rating 4 - Poor. 2 out of 209 reviews
Rating 2 - Terrible. 1 out of 209 reviews

Reviews

Verified

10/10 Excellent

Kenneth L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern luxury place to stay very helpful staff convenient restaurants would highly recommend
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Natty

Liked: Cleanliness, amenities, property conditions & facilities
Clean , friendly staff. Great place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, beds were very comfortable and room was so quiet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy to get to property centrally located. The staff are very friendly and helpful. The room was very clean and spacious, and very comfortable.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean comfy rooms, the shower was very nice. Unfortunately the restaurant was undergoing refurbishment but the club next door was only 10 metres away.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and efficient check in and check out Very clean and comfortable room
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities
Very good stay. Bit of yahooing in the car park during the night. Otherwise excellent
Stayed 1 night in Apr 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Just a great comfortable place to stay with very helpful staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Room and the whole motel was so clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely comfortable overnight stay. The big bed was comfy with doona and extra pillows and blanket in the cupboard. It got a little stuffy overnight but the aircon fixed that. and the bathroom was great. Brand new and clean. Everything worked well! I'd stay here again :)
Stayed 1 night in Apr 2026
Verified

8/10 Good

Robbie

Liked: Cleanliness, staff & service, amenities
Clean, friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spotless and very modern. Staff were all lovely.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LINYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing 👍
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on a business trip. Extremely friendly staff and great room.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean new hotel friendly staff close to transport ample parking
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff lovely rooms food option next door a bit over priced
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yet again, a very comfortable stay.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pakenham gem

Great hotel lovely king bed very clean big bathroom right beside club good meals
Stayed 1 night in Jul 2025
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and very kind and welcoming.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet spot, great dining options nearby, and a beautiful suite
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

We had to check in late, but the accomodating staff made arrangements for us to pick up the room key and ensured the process was smooth and easy. Great place to stay!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The place It was very beautiful and relaxing and quite even with the pub nexted door and the stuff was very friendly and helpful.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very big clean room.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great team and hotel

great staff service with a smile from arrival to departure the hotel was in perfect condition throughout room was modern comfortable and 5 star bed great in everyway.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great dinner option at Cairnlea Club <100m when restaurant being renovated. Not a lot nearby so need transport.
Stayed 2 nights in Aug 2025