Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Mercure Pakenham

4.0 star property
Hotel in Melbourne with a coffee shop and a restaurant

Choose dates to view prices

Mercure Pakenham, in the town center, offers sophisticated accommodations, a quality coffee shop, and a restaurant. The attentive staff is consistently praised. Amenities include free self-parking, an elevator, laundry facilities, concierge services, and a banquet hall.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillowtop bed
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Heating
Free cribs/infant beds
Pillowtop mattress
Hair dryer
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillowtop bed
Separate bathtub and shower
Bathrobes
Soundproofed rooms
Air conditioning
Heating
Free cribs/infant beds
Pillowtop mattress
Bathrobes
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillowtop bed
Hair dryer
Rainfall showerhead
Soundproofed rooms
Air conditioning
Heating
Free cribs/infant beds
Pillowtop mattress
Bathrobes
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 2 Queen Beds

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 2 Queen Beds

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillowtop bed
Hair dryer
Private bathroom
Soundproofed rooms
Air conditioning
Heating
Free cribs/infant beds
Pillowtop mattress
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 2 Bedrooms

Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillowtop bed
Hair dryer
Electric kettle
Soundproofed rooms
Air conditioning
Heating
Free cribs/infant beds
Pillowtop mattress
Hair dryer
  • Sleeps 4
  • 2 King Beds

You may also like

Ad
Exterior

Park Hyatt Melbourne

East Melbourne
  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
9.4 out of 10, Exceptional, 1,001 reviews
Park Hyatt Melbourne

About the neighborhood

Map
77 Racecourse Rd, Pakenham, VIC, 3810

What's nearby

  • Gumbuya Park - 14 min drive - 11.3 miles
  • Fountain Gate Shopping Centre - 18 min drive - 15.1 miles
  • Puffing Billy Steam Train - 33 min drive - 23.5 miles
  • Monash University - 35 min drive - 29.4 miles
  • Sherbrooke Forest - 36 min drive - 25.2 miles

Getting around

  • Nar Nar Goon Station - 10 min drive
  • Pakenham Station - 14 min walk
  • Melbourne Airport (MEL) - 65 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Hungry Jack's - ‬2 min drive
  • ‪KFC - ‬2 min drive
  • ‪The Cornerstone - ‬16 min walk

About this property

Mercure Pakenham

Upscale hotel located in Pakenham
You can look forward to a coffee shop/cafe, laundry facilities, and a bar at Mercure Pakenham. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks like:
  • Free self parking
  • An elevator, a banquet hall, and luggage storage
  • Concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 64 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Hair dryers and shampoo
  • 45-inch Smart TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

Terrace/patio

Melaleuca Lodge

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
6.8 out of 10, 318 reviews
Melaleuca Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number 89 427 589 170

Property is also known as

Mercure Pakenham Hotel
Mercure Pakenham Pakenham
Mercure Pakenham Hotel Pakenham

Frequently asked questions

Is Mercure Pakenham pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Pakenham?

Self parking is free at this property.

What time is check-in at Mercure Pakenham?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Mercure Pakenham?

Check-out is at 11:00 AM.

Where is Mercure Pakenham located?

Located in Pakenham, this hotel is 1.7 mi (2.7 km) from Don Jackson Reserve Dog Park and within 6 mi (10 km) of Pakenham G72 Bushland Reserve and Nar-Nar-Goon G75 Bushland Reserve. Nar-Nar-Goon G73 Bushland Reserve and Nar-Nar-Goon G76 Bushland Reserve are also within 6 mi (10 km). Pakenham Station is 14 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mercure Pakenham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 125 out of 170 reviews
Rating 8 - Good. 37 out of 170 reviews
Rating 6 - Okay. 6 out of 170 reviews
Rating 4 - Poor. 1 out of 170 reviews
Rating 2 - Terrible. 1 out of 170 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
altogether excellent
Stayed 1 night in Sep 2025

10/10 Excellent

camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pakenham gem

Great hotel lovely king bed very clean big bathroom right beside club good meals
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean new hotel friendly staff close to transport ample parking
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay, beds and pillows are super comfy and the staff are very pleasant and helpful
Stayed 1 night in Sep 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
easy to access, park, get a meal
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented and really enjoyed our stay. Bed and facilities very nice. Will definitely stay again.
Stayed 1 night in Apr 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very new and easy to find, had spacious room size, Highly recommend
Stayed 1 night in Mar 2023

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay... Quiet, beside a restaurant, breakfast on site if you want a quick Continental bfast, close to major hwy, and another arterial road. Rooms are very well appointed, double glazed, with lifts. I particularly liked the effort that Mercure is going to eliminate plastic. I appreciate that
Stayed 1 night in Jun 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are fantastic big tv big bathroom and comfy bed can’t go wrong.
Stayed 1 night in Feb 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Good sized bathroom with walk in shower. Friendly staff, easy check in and check out. Plenty of off street parking included in the rate.
Stayed 1 night in Jan 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great team and hotel

great staff service with a smile from arrival to departure the hotel was in perfect condition throughout room was modern comfortable and 5 star bed great in everyway.
Stayed 1 night in Nov 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service
We have stayed a couple of times at mercure Pakenham it is a lovely stay all staff very friendly and helpful
Stayed 2 nights in Apr 2023

10/10 Excellent

Vincent

Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

This is not the first time we have stayed at this hotel. The rooms are quiet, comfortable and clean. The train station is a 15 minute walk away as is the local shopping centre. The club next door provides good meals. Our only criticism is with the size of the bath towels and the fact that consumables such as milk and toilet paper are not replenished when the stay is longer than 1 night.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service
Nice and clean
Stayed 3 nights in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to be very new. The apartment was beautiful and comfortable.
Stayed 1 night in Dec 2024

2/10 Terrible

Stacey

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dont enjoy getting up in the morning to a stone cold shower and only been offered a complimentary coffee in its place not a very happy person for the money we paid to stay there
Stayed 1 night in Jun 2025

6/10 Okay

Alexander

Solid 3.5 star with some significant drawbacks. Plumbing and loud internal sounds takes away from any positives. If you stay more than 2 nights even if requesting not to they will still tidy the room without cleaning it. Internal noise is a significant drawback if you are a light sleeper.
Stayed 3 nights in Jul 2025

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service and great facility very clean,close to shopping and work
Stayed 1 night in Jun 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy, friendly, nothing to fault
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic reception support and friendly service

10/10 Excellent

Peter and Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2023

10/10 Excellent

Cath

Liked: Cleanliness, staff & service, property conditions & facilities
Undercover secure parking.
Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Loved rooms , great customer service, only knock is 2 tea bags and 2 coffee and 2 sugars for a couple is not enough
Stayed 1 night in May 2023

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.