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Mercure Melbourne Treasury Gardens

4.0 star property
Family-friendly hotel with a 24-hour front desk and a restaurant

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Photo gallery for Mercure Melbourne Treasury Gardens

View from property
Lobby sitting area
Superior Room, Garden View | Minibar, in-room safe, desk, blackout drapes
Aerial view
Garden views, serves breakfast, lunch, and dinner

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Garden View

Superior Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Superior Room, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, City View

Standard Room, City View | Minibar, in-room safe, desk, blackout drapes

Standard Room, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, City View

Standard Room, City View | City view

Standard Room, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Garden View

Minibar, in-room safe, desk, blackout drapes

Superior Room, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, Balcony, Garden View

View from room

Privilege, Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
13 Spring Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street - 2 min walk - 0.2 miles
  • Princess Theatre - 6 min walk - 0.4 miles
  • Melbourne Cricket Ground - 16 min walk - 0.9 miles
  • Melbourne Central - 16 min walk - 0.9 miles
  • Rod Laver Arena - 17 min walk - 0.9 miles

Getting around

  • Parliament Station - 5 min walk
  • Flinders Street Station - 11 min walk
  • Melbourne, VIC (MEB-Essendon) - 25 min drive

Restaurants

  • ‪Market Lane Coffee - ‬3 min walk
  • ‪Cumulus - ‬2 min walk
  • ‪Little Bang Espresso - ‬4 min walk
  • ‪Robata Melbourne - ‬3 min walk
  • ‪Grill'd - ‬4 min walk

About this property

Mercure Melbourne Treasury Gardens

Upscale family-friendly hotel near Collins Street
Near Rod Laver Arena and Melbourne Cricket Ground, Mercure Melbourne Treasury Gardens provides dry cleaning/laundry services, a bar, and a business center. The on-site Asian cuisine restaurant, Hop Sing Bar & Food, offers breakfast, lunch, dinner, light fare, and garden views. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), tour/ticket assistance, and meeting rooms
  • A computer station, free newspapers, and smoke-free premises
Room features
All 164 rooms boast comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like late night room service and free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, childcare services, and coffee/tea makers

Languages

Arabic, English, French, Korean, Portuguese, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (AUD 40 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 24 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hop Sing Bar & Food

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (3,660 square feet of space)
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 45.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 24 to 30 per person
  • Airport shuttle fee: AUD 22 per person (one-way)
  • Self parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Melbourne Mercure
Mercure Gardens
Mercure Gardens Melbourne
Mercure Melbourne
Mercure Melbourne Treasury
Mercure Melbourne Treasury Gardens
Mercure Treasury Gardens
Mercure Treasury Gardens Hotel
Mercure Treasury Gardens Hotel Melbourne
Treasury Gardens Melbourne
Accor Melbourne Spring Street
Mercure Melbourne Treasury Gardens Hotel
Mercure Melbourne Treasury Gardens Hotel Melbourne
Mercure Melbourne Treasury Gardens Hotel
Mercure Melbourne Treasury Gardens Melbourne
Mercure Melbourne Treasury Gardens Hotel Melbourne

Frequently asked questions

Is Mercure Melbourne Treasury Gardens pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Melbourne Treasury Gardens?

Self parking is available for AUD 40 per night.

What time is check-in at Mercure Melbourne Treasury Gardens?

Check-in begins at 2 PM.

What time is check-out at Mercure Melbourne Treasury Gardens?

Check-out is at 11 AM.

Does Mercure Melbourne Treasury Gardens provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 22 per person applies.

Where is Mercure Melbourne Treasury Gardens located?

This family-friendly Melbourne hotel is located in the entertainment district, within a 10-minute walk of Collins Street and Princess Theatre. Melbourne Cricket Ground and Melbourne Central are also within 1 mi (2 km). Parliament Station is 5 minutes by foot and Jolimont Station is 11 minutes.

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Mercure Melbourne Treasury Gardens Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 363 out of 1001 reviews
Rating 8 - Good. 462 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really friendly and helpful. Asked for some takeaway to be heated up; they ended up sending a microwave to our room which was useful. Location was near the free tram stop. Had a good view overlooking the park. It's a pity they are closing the hotel!
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Good location, simple check in and check out process
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable stay, however parking was terrible amd expensive.
Stayed 1 night in Aug 2019

8/10 Good

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Room was poorly appointed and not well cleaned. Staff were uninterested in caring for guests and do the bare minimum Breakfast was inedible.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Our second star at the Mercure and we had a larger room which was great when travelling with the family. The service was great, particularly from David at reception, thanks!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Friendly and helpful staff. Close walking to Rod Laver. Easy car parking. Lots of cafes and bars nearby. Great place to stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location as well as the friendly staff.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
+ staff were pleasant and helpful + central location - hotel and room tired - room very poorly lit (dark and gloomy) - room very poorly designed (appearance and, especially, functionality) .
Stayed 2 nights in Aug 2019

4/10 Poor

Graham

Liked: Cleanliness, property conditions & facilities, room comfort

Disappointing

Nice position, but overpriced. Tiny TV set with free-to-air and Foxtel movie/sports channels only. Neither breakfast no parking included. And the wifi was supposed to be free, but the in-room instructions said it wasn't. I've stayed at other hotels in this chain, and they were both cheaper and better.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
What I liked: the customer service was excellent and the buffet breakfast/restaurant was very nice. The beds are very comfortable. What I didn’t like: the rooms are dated and bathrooms had mouldy walls and black sludgy mould around the sinks. Not worth the 4 star ratings. The aircon/heater was unsightly in the rooms and took up too much space. Tv was very small.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the MCG and lovely Carlton Gardens. Rooms are clean and staff friendly
Stayed 1 night in Jul 2019

10/10 Excellent

Gaz

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location, give free upgrade overlooking park, meals good, great hotel
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All very pleasing and comfortable and clean and that’s it. Was only the night.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Staff were excellent. Breakfast buffet was nice and the kids ate for free. Located opposite treasury gardens and next to Flinders lane, had fun exploring both. Hotel room was just a hotel room, nothing fancy.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great access to city, MCG and events.staff pleasant. Restaurant good though our dinner order was served incorrect.. facility nlooking old and maybe needs refurbishment for a good inner city hotel
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019