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Mercure Melbourne St Kilda Road

3.0 star property
Unwind in nature’s reserve after exploring St Kilda Beach or connect over coffee at our cafe while planning an unforgettable day.

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Breakfast, lunch and brunch served - Mercure Melbourne St Kilda Road (Melbourne)
Breakfast, lunch and brunch served - Mercure Melbourne St Kilda Road (Melbourne)
In-room safe, laptop workspace, blackout drapes, soundproofing - Mercure Melbourne St Kilda Road (Melbourne)
Exterior - Mercure Melbourne St Kilda Road (Melbourne)
Reception - Mercure Melbourne St Kilda Road (Melbourne)
In the heart of Melbourne, Mercure Melbourne St Kilda Road offers a rejuvenating retreat. Enjoy breakfast, brunch, or lunch at Naima Bar & Restaurant and stay connected with in-room WiFi; then relax with dry cleaning services or unwind at the nearby outdoor pool. With tour assistance and meeting rooms available to support your adventures, you'll be supported by helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

About the neighborhood

Located in Melbourne Central Business District, a neighborhood in Melbourne, Mercure Melbourne St Kilda Road is near a metro station. Melbourne Central and Princess Theatre are notable landmarks, and travelers looking to shop may want to visit Collins Street and Bourke Street Mall. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Swimming offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Melbourne travel guide
Map
568 St. Kilda Road, Melbourne, VIC

What's nearby

  • Vintage Melbourne W-Class Tram Images in St Kilda with fun fair rides in the background; Shutterstock ID 723153298; PO: Hcom Destination Content neighborhoods; Client: Hotels.com; Other: Hcom brand bu
    St Kilda Road
    1 min walk - 0.1 miles
  • Albert Park - Melbourne - Australia, Shutterstock ID 1159191988, Purchase Order: -
    Albert Park Lake
    5 min walk - 0.3 miles
  • The Icon in St Kilda. Did a giant architect of a baby plant this here?! I love it!
    Fitzroy Street
    12 min walk - 0.7 miles
  • Royal Botanic Gardens featuring a lake or waterhole and a park
    Royal Botanic Gardens
    2 min drive - 1.5 miles
  • Alfred Hospital
    5 min walk - 0.3 miles

Getting around

  • Flinders Street Station
    10 min drive
  • Prahran Station
    13 min walk
  • Melbourne Airport (MEL)
    29 min drive

Restaurants

  • Mortimer's Bar
    5 min walk
  • Mimolette
    12 min walk
  • Cafe La Colline
    4 min walk
  • The Osborne
    15 min walk
  • The Windsor Alehouse
    13 min walk

About this property

Mercure Melbourne St Kilda Road

Hotel remodeled in 2023 and located near Alfred Hospital
Located close to Royal Botanic Gardens and St Kilda Beach, Mercure Melbourne St Kilda Road provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site restaurant, Naima Bar & Restaurant, offers breakfast, brunch, and lunch. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Outdoor pool access nearby
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A 24-hour front desk, meeting rooms, and luggage storage
  • A nature reserve, a banquet hall, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 145 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and offices.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 45-inch Smart TVs with cable channels
  • Wardrobes/closets, cribs/infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Uncovered self parking on site (AUD 40 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: AUD 20 to 30 for adults and AUD 20 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Naima Bar & Restaurant

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - March 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60 per night
Cribs (infant beds) are available for AUD 22.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 20 to 30 for adults, and AUD 20 to 30 for children
  • Uncovered self parking fee: AUD 40 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 22.0 per stay
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure Melbourne St Kilda Road Hotel
Mercure Melbourne St Kilda Road Melbourne
Mercure Melbourne St Kilda Road Hotel Melbourne

Frequently asked questions

Does Mercure Melbourne St Kilda Road have a pool?

Yes, this property has outdoor pool access.

Is Mercure Melbourne St Kilda Road pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 40 per night. Limited spots are available.

What time is check-in at Mercure Melbourne St Kilda Road?

Check-in begins at 3:00 PM.

What time is check-out at Mercure Melbourne St Kilda Road?

Check-out is at 10:00 AM.

Where is Mercure Melbourne St Kilda Road located?

Located in Melbourne Central Business District, this hotel is within 1 mi (2 km) of Alfred Hospital and Toorak Road. Royal Botanic Gardens and St Kilda Beach are also within 2 mi (3 km). Prahran Station is 13 minutes by foot and Windsor Station is 21 minutes.

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Reviews

Mercure Melbourne St Kilda Road Reviews

7.8

Good

8.6

Cleanliness

8.0

Amenities

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 33 out of 84 reviews
Rating 8 - Good. 22 out of 84 reviews
Rating 6 - Okay. 16 out of 84 reviews
Rating 4 - Poor. 8 out of 84 reviews
Rating 2 - Terrible. 5 out of 84 reviews

Reviews

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent comfort clean rooms
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great food and good location very easy to find.
Stayed 3 nights in Dec 2023

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy place to stay
Stayed 1 night in May 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay when attending events at MSAC. Nice rooms and friendly helpful staff. Will stay again
Stayed 2 nights in Mar 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base for the family - with a kitchenette.
Stayed 3 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lux rooms. Comfy beds. Friendly staff. Enjoyed our stay here
Stayed 2 nights in Feb 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close public transport.
Stayed 1 night in Feb 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the Alfred hospital. Quiet room, very helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nevay

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay. The staff were great and always had a smile. The room was comfortable, we also had 2 cockatoo's visit us the first day we arrived on the balcony. Thank You! Nevay and Brett
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were provided with a complimentary upgrade on our room. Staff were very friendly. The restaurant served a beautiful dinner & breakfast at very affordable prices. Excellent accommodation & I would highly recommend.
Stayed 1 night in Mar 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to trams. Restaurant very welcoming. Our room had mini kitchen and a balcony, definitely a bonus especially at a reasonable price.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy and Hospitable

Very handy position on St Kilda road with good eating options around. Two tram stops close by makes travel into the City or to St Kilda very easy. Rooms are spacious with a balcony and a good sized lounge as well as a small table and chairs. Little kitchen space and microwave help to keep costs down. Very friendly staff and good onsite parking (not free).
Stayed 7 nights in Nov 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that apparently yr staff were from South America. Very pleasant manner, their language was so calm to listen too. What we were disappointed with was the fact that about 3pm we were able to order a meal, on arrival, but when we asked to purchase some bread with our meal we were advised that bread was not available (?). Disappointed.
Stayed 1 night in Jul 2023

6/10 Okay

Tim Chandler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The room was very clean and tidy and we were happy with the check-in process and the stay in general - comfortable bed, good facilities reasonable amount of space. BUT, we were to check-out early on our last day so the day prior we checked with the desk clerk that there would be someone on duty at that time and were told only that "...there should be someone at the desk...". When we tried to leave there was no-one at the desk and ringing the desk number was successful only for nobody to appear despite a jacket hanging on the back of the desk chair. After approx 45mins we found a cleaner who went to the back room and roused a body who had been ASLEEP!! Completely unacceptable and we will NEVER again stay in a Mercure hotel as a result. Warning: make prior arrangements when checking-out of the Mercure Melbourne StKilda Rd!!
Stayed 2 nights in Nov 2023

6/10 Okay

Suzie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff upon check in were absolutely lovely even though they were under alot of pressure being very busy. Our bed was comfy and soft. Unfortunately outside of that I was quite dissapointed. When we opened our room doors the room had been sprayed with deodorising spray to the point it was sickening, it wasn't until not much later that it was obvious they were trying to cover the very heavy smell of smoke in the room. The fridge had obviously not been turned on for a while as it was hot inside and our milk had been left inside. There was mould on the bottom of the fridge and the shampoo and soap dispenser in the shower were basically empty. I went down stairs late after returning from a concert to ask for a blanket for my son, and they couldnt give me one because house keeping had gone home. The man on the desk was lovely and said sorry but I don't feel its good enough. What concerned me most was that the smoke alarms were covered with shower caps and when I asked about it at the desk I was told it was because the steam or smoke sets them off, we had 2 rooms and both rooms were the same this is extremely dangerous. Unfortunately I won't stay again in a hurry.

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2023

10/10 Excellent

Jarod

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite hotel in a good location
Stayed 2 nights in Jun 2023

8/10 Good

Boo Tean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good short stay.
Stayed 1 night in Mar 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great , rooms were nice and clean
Stayed 1 night in Apr 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is now an Oaks, was great would recommend
Stayed 2 nights in Oct 2024

2/10 Terrible

Audrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to trams.
Stayed 3 nights in Feb 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, love the large screen tv’s, convenient to trams & secure car parking is a bonus.
Stayed 2 nights in Jan 2024

10/10 Excellent

Male

Liked: Staff & service
Nice place
Stayed 2 nights in Apr 2023

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities
Harry and Princess on the front desk were so helpful and friendly, they went above and beyond to make our stay enjoyable.
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Excellent choice for value, location and facilities
Stayed 2 nights in Oct 2023