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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly hotel with 2 restaurants and a fitness center

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Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Exterior
Reception
Premier King Room | View from room
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Premier King Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Queen Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior King Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic King Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Queen Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

The Victoria Hotel Melbourne

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 2,123 reviews
The Victoria Hotel Melbourne

About the neighborhood

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000

What's nearby

  • Princess Theatre - 6 min walk - 0.3 miles
  • Melbourne Central - 6 min walk - 0.4 miles
  • Collins Street - 7 min walk - 0.4 miles
  • Bourke Street Mall - 8 min walk - 0.5 miles
  • Queen Victoria Market - 16 min walk - 0.9 miles

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

Upscale family-friendly hotel near Princess Theatre
A short walk from Melbourne Central and Bourke Street Mall, Hotel Grand Chancellor Melbourne provides dry cleaning/laundry services, car rentals on site, and a bar. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and local cuisine. In addition to a gym and a business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), tour/ticket assistance, and multilingual staff
  • A 24-hour front desk, luggage storage, and a front-desk safe
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 160 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Is Hotel Grand Chancellor Melbourne pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Grand Chancellor Melbourne?

Valet parking is available for AUD 40 per day. Limited spots are available.

What time is check-in at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Grand Chancellor Melbourne?

Check-out is at 11 AM.

Where is Hotel Grand Chancellor Melbourne located?

This family-friendly Melbourne hotel is located in the historical district, within a 10-minute walk of QV Centre, Melbourne Central, and Collins Street. Princess Theatre and Bourke Street Mall are also within 10 minutes. Parliament Station is 7 minutes by foot and Melbourne Central Station is 8 minutes.

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Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 461 out of 1063 reviews
Rating 8 - Good. 371 out of 1063 reviews
Rating 6 - Okay. 135 out of 1063 reviews
Rating 4 - Poor. 59 out of 1063 reviews
Rating 2 - Terrible. 37 out of 1063 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Harjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to metro station and easy access to plenty of shops, bars, restaurants.
Stayed 1 night in Apr 2025

10/10 Excellent

Nestworth

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay at this hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good sized rooms and friendly staff. Would definitely recommend and stay again
Stayed 2 nights in Mar 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well located but undergoing refurbishment.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Really central to everything and staff are always lovely.
Stayed 3 nights in Feb 2025

8/10 Good

Brendon

Liked: Cleanliness, staff & service, amenities
Overall the hotel was a very good option in the CBD . There are many food outlets, tram is in easy reach and the room was great.
Stayed 6 nights in Mar 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities
Great location and very helpful staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Amazing value
Stayed 1 night in Apr 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, very clean and tidy, good value inline with what we paid.
Stayed 3 nights in Apr 2025

10/10 Excellent

marian

Liked: Cleanliness, staff & service, property conditions & facilities
This property had a balcony so I could sleep with real air- not aircon. Great location and it had a restaurant and bar
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Liked: Property conditions & facilities
Plenty of room
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk to the theatres and restaurants. bed was comfortable and room was clean will definately stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the heart of melbournes theatre precinct. Really friendly staff. Nice clean modern rooms. Good Buffett breakfast. Really can’t fault it for the price. Will definately stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great loved it
Stayed 3 nights in Dec 2024

6/10 Okay

Andria

Overall stay was alright. Clean room . Good Wifi. Location is not too far from parliament station. Staff was friendly. Bed was huge and comfortable. Linens are being replaced everyday. A good stay for a couple of days.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s wonderful place to stay highly recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Thi Hong Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a short stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and staff. There was maintenance happening but they kindly removed me from the noise. Front desk staff were very helpful especially with directions
Stayed 7 nights in Apr 2025

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, very friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities
Second time st
Stayed 2 nights in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, city centre and close to restaurants.
Stayed 1 night in Nov 2024

4/10 Poor

Julia

Disliked: Amenities, property conditions & facilities
Old and dated property. Needs a refurb. Location is great
Stayed 1 night in Mar 2025