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Hotel Grand Chancellor Melbourne

4.0 star property
Travelers savor local cuisine at two on-site restaurants before cooling off in the pool or walking to Melbourne's iconic landmarks like Melbourne Central

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Photo gallery for Hotel Grand Chancellor Melbourne

Exterior - Hotel Grand Chancellor Melbourne (Melbourne)
Exterior - Hotel Grand Chancellor Melbourne (Melbourne)
Premier King Room | View from room - Hotel Grand Chancellor Melbourne (Melbourne)
Reception - Hotel Grand Chancellor Melbourne (Melbourne)
Superior King Room | Premium bedding, desk, blackout drapes, iron/ironing board - Hotel Grand Chancellor Melbourne (Melbourne)
Hotel Grand Chancellor Melbourne, near Collins Street, offers upscale accommodations and local dining options. Guests can enjoy the pool, gym, and explore Melbourne Central and Queen Victoria Market. Multilingual staff assist all ages, with babysitting services for families.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Premier King Room

8.6 out of 10
Excellent
(43 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic King Room

8.6 out of 10
Excellent
(96 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Queen Room

9.0 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior King Room

8.4 out of 10
Very good
(19 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Queen Room

9.0 out of 10
Wonderful
(176 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

In the entertainment district, Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a walkable area in Melbourne with good shopping. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and travelers looking to shop may want to visit Collins Street and Bourke Street Mall. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Marvel Stadium. Water skiing, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Melbourne travel guide
Map
131-137 Lonsdale Street, Melbourne, VIC, 3000

What's nearby

  • Exterior view of historic Her Majestys Theatre
    Her Majesty's Theatre
    2 min walk - 0.1 miles
  • RMIT大学
    RMIT University
    3 min walk - 0.2 miles
  • Melbourne Central
    Melbourne Central
    5 min walk - 0.3 miles
  • Princess Theatre
    Princess Theatre
    7 min walk - 0.4 miles
  • Bourke Street Mall
    Bourke Street Mall
    9 min walk - 0.5 miles

Getting around

  • Parliament Station
    7 min walk
  • Flinders Street Station
    14 min walk
  • Melbourne Airport (MEL)
    27 min drive

Restaurants

  • The Essence
    2 min walk
  • Empress of China
    2 min walk
  • Bombabar
    1 min walk
  • Heartbreaker
    1 min walk
  • Shanghai Village
    2 min walk

About this property

Hotel Grand Chancellor Melbourne

Upscale family-friendly hotel near Melbourne Central
Collins Street and Rod Laver Arena are located near Hotel Grand Chancellor Melbourne, which provides dry cleaning/laundry services, car rentals on site, and a bar. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and local cuisine. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), a TV in the lobby, and luggage storage
  • Tour/ticket assistance, an elevator, and 6 meeting rooms
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 160 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17 for children
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Is Hotel Grand Chancellor Melbourne pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for AUD 45 per day. Limited spots are available.

What time is check-in at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Grand Chancellor Melbourne?

Check-out is at 11 AM.

Where is Hotel Grand Chancellor Melbourne located?

This family-friendly Melbourne hotel is located in the historical district, within a 10-minute walk of QV Centre, Melbourne Central, and Collins Street. Princess Theatre and Bourke Street Mall are also within 10 minutes. Parliament Station is 7 minutes by foot and Melbourne Central Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Grand Chancellor Melbourne Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 698 out of 1364 reviews
Rating 8 - Good. 459 out of 1364 reviews
Rating 6 - Okay. 139 out of 1364 reviews
Rating 4 - Poor. 41 out of 1364 reviews
Rating 2 - Terrible. 27 out of 1364 reviews

Reviews

Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for food
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Joelle

Liked: Cleanliness, staff & service, amenities
Good location, lovely staff and great service. Rooms a bit basic but comfortable and clean.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, room was fantastic
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sendy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were helpful and kind. Room was very spacious and at a super central spot. We were able to walk around the city fairly easy and so many restaurant options around us.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast special was good value with a good selection. Happy hour in the bar was also good value although bar staff lacked knowledge of simple drink requests for example a scotch and dry.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely room with view. Comfortable bed. Nice shower. Delicious food and cocktails.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, good sized room. staff were very friendly and helpful, especially allan.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness
Amazing room and great buffet. Always a great place to stay with fantastic location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Athina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location. Good clean rooms - just a little dated. The staff were great and responded to any issues immediately. Average hotel breakfast choices but fresh. Would definitely stay again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lusene

Liked: Cleanliness, amenities, property conditions & facilities
It is great place to stay and very quiet and staff members are so great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and staff at bar, reception and breakfast excellent.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Keming

Liked: Cleanliness, amenities, property conditions & facilities
Very good location. Staff are friendlyand helpful. Bar/restaurant ambience is very relaxing and thw staff are friendly and professional.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

melanie

Liked: Cleanliness, amenities, property conditions & facilities
Great value, location and service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities
All staff I encountered were helpful & extremely friendly. The Hotel is great, nice room, comfortable bed & the room was very clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff very welcoming we’ll be back for future stays
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was excellent and the staff were very attentive and helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, good room and comfy bed. Everything spot on for value
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Large clean room, staff very friendly and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive check-in staff, coffee option in bar, room spacious and quiet
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hengameh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, breakfast, reasonable price
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Staff are helpful & friendly. Place is clean and quiet. Very accessible to all the shops & transportation.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent and the staff were great.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness
Great reception staff, a big room and it was cleaned well every day.
Stayed 3 nights in Dec 2025