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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Hotel Grand Chancellor Melbourne, near Collins Street, offers upscale accommodations and local dining options. Guests can enjoy the pool, gym, and explore Melbourne Central and Queen Victoria Market. Multilingual staff assist all ages, with babysitting services for families.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Premier King Room

8.4 out of 10
Very good
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic King Room

8.6 out of 10
Excellent
(77 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Queen Room

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior King Room

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Queen Room

9.2 out of 10
Wonderful
(147 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000

What's nearby

  • Her Majesty's Theatre - 2 min walk - 0.1 miles
  • Melbourne Central - 5 min walk - 0.3 miles
  • Collins Street - 5 min walk - 0.3 miles
  • Princess Theatre - 5 min walk - 0.3 miles
  • Bourke Street Mall - 7 min walk - 0.4 miles

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Drystore Espresso - ‬1 min walk
  • ‪Bombabar - ‬1 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪OhGam Korean BBQ Buffet - ‬1 min walk
  • ‪Fable - ‬2 min walk

About this property

Hotel Grand Chancellor Melbourne

Upscale family-friendly hotel near Melbourne Central
Collins Street and Rod Laver Arena are located near Hotel Grand Chancellor Melbourne, which provides dry cleaning/laundry services, car rentals on site, and a bar. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and local cuisine. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), a TV in the lobby, and a 24-hour front desk
  • 6 meeting rooms, an elevator, and smoke-free premises
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 160 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • 0-inch LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

Front of property
The Victoria Hotel Melbourne
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 2,196 reviews
The Victoria Hotel Melbourne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Is Hotel Grand Chancellor Melbourne pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for AUD 40 per day. Limited spots are available.

What time is check-in at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Grand Chancellor Melbourne?

Check-out is at 11 AM.

Where is Hotel Grand Chancellor Melbourne located?

This family-friendly Melbourne hotel is located in the historical district, within a 10-minute walk of QV Centre, Melbourne Central, and Collins Street. Princess Theatre and Bourke Street Mall are also within 10 minutes. Parliament Station is 7 minutes by foot and Melbourne Central Station is 9 minutes.

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Reviews

Hotel Grand Chancellor Melbourne Reviews

8.6

Excellent

9.0

Cleanliness

6.6

Location

9.0

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 588 out of 1222 reviews
Rating 8 - Good. 418 out of 1222 reviews
Rating 6 - Okay. 138 out of 1222 reviews
Rating 4 - Poor. 47 out of 1222 reviews
Rating 2 - Terrible. 31 out of 1222 reviews

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location with helpful, friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Toula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our 1 night, great location, great food options and the breakfast was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location to the CBD and shops
Stayed 1 night in Oct 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay..
Stayed 1 night in Sep 2025

10/10 Excellent

Kewalpersad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff Breakfast good
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacki

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Friendly staff. Good location.
Stayed 1 night in Nov 2025

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Spacious clean room in the heart of the CBD
Stayed 5 nights in Oct 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a comfortable bed Good value
Stayed 1 night in Sep 2025

8/10 Good

NICOLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for walkability, good size room (superior queen) and friendly staff. Thanks team! We did not try breakfast or room service during our 2 night stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right in the heart of the cbd. Rooms are great with an excellent view. Will definitely comeback on my next work trip
Stayed 1 night in Sep 2025

8/10 Good

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Great price for a great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel in a wonderful location.

Older hotel but in a great location. Close to all the major theatres with nice restaurants and good shopping nearby.
Stayed 1 night in Aug 2025

8/10 Good

Shehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Got a complimentary upgrade on my room on arrival. Good place to stay if visiting the city.
Stayed 2 nights in Sep 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice. Room is clean. Location is very good, so many restaurants nearby.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

The staff were amazing and super friendly, the rooms were clean, and the shower was amazing. Will definitely stay here every time im back in Melbourne!
Stayed 3 nights in Jul 2025

8/10 Good

Kerri

Liked: Amenities
Newly renovated
Stayed 7 nights in Sep 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
very sweet staff , at night it’s quiet and peaceful, the breakfast was delicious
Stayed 1 night in Jun 2025

10/10 Excellent

camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Perfect location comfy bed Great room size Staff very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Maricely

Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A preety overall excellent stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 3 nights in Jun 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is good with price and staff is friendly. I like the bed is comfy and toilet is clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

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