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Hotel Grand Chancellor Melbourne

4.0 star property
Travelers savor local cuisine at two on-site restaurants before cooling off in the pool or walking to Melbourne's iconic landmarks like Melbourne Central

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Photo gallery for Hotel Grand Chancellor Melbourne

Exterior - Hotel Grand Chancellor Melbourne (Melbourne)
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board - Hotel Grand Chancellor Melbourne (Melbourne)
Reception - Hotel Grand Chancellor Melbourne (Melbourne)
Reception - Hotel Grand Chancellor Melbourne (Melbourne)
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board - Hotel Grand Chancellor Melbourne (Melbourne)
Hotel Grand Chancellor Melbourne, near Collins Street, offers upscale accommodations and local dining options. Guests can enjoy the pool, gym, and explore Melbourne Central and Queen Victoria Market. Multilingual staff assist all ages, with babysitting services for families.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier King Room

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Premier King Room

8.6 out of 10
Excellent
(43 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic King Room

Classic King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic King Room

8.6 out of 10
Excellent
(103 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Queen Room

Superior Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior Queen Room

9.0 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior King Room

Superior King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Superior King Room

8.2 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Queen Room

Classic Queen Room | Premium bedding, desk, blackout drapes, iron/ironing board

Classic Queen Room

9.0 out of 10
Wonderful
(183 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

In the entertainment district, Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a walkable area in Melbourne with good shopping. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and travelers looking to shop may want to visit Collins Street and Bourke Street Mall. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Marvel Stadium. Water skiing, windsurfing, and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Melbourne travel guide
Map
131-137 Lonsdale Street, Melbourne, VIC, 3000

What's nearby

  • A historic building with ornate architecture, including a balcony and a sign for Her Majesty's Theatre.
    Her Majesty's Theatre
    2 min walk - 0.1 miles
  • A historic building with ornate architecture, surrounded by modern skyscrapers and trees.
    RMIT University
    3 min walk - 0.2 miles
  • A circular metal framework with a brick building at its base.
    Melbourne Central
    5 min walk - 0.3 miles
  • A historic theater with ornate architecture and a large marquee.
    Princess Theatre
    7 min walk - 0.4 miles
  • A busy urban street with tram, pedestrians, and historic buildings.
    Bourke Street Mall
    9 min walk - 0.5 miles

Getting around

  • Parliament Station
    7 min walk
  • Flinders Street Station
    14 min walk
  • Melbourne Airport (MEL)
    27 min drive

Restaurants

  • The Essence
    2 min walk
  • Shanghai Street 小街小笼馆
    2 min walk
  • Empress of China
    2 min walk
  • Bombabar
    1 min walk
  • Heartbreaker
    1 min walk

Similar properties

Front of property
The Victoria Hotel Melbourne
Melbourne Central Business District
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 2,264 reviews
The Victoria Hotel Melbourne
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (5,382 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17 for children
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Is Hotel Grand Chancellor Melbourne pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for AUD 45 per day. Limited spots are available.

What time is check-in at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Grand Chancellor Melbourne?

Check-out is at 11 AM.

Where is Hotel Grand Chancellor Melbourne located?

This family-friendly Melbourne hotel is located in the historical district, within a 10-minute walk of QV Centre, Melbourne Central, and Collins Street. Princess Theatre and Bourke Street Mall are also within 10 minutes. Parliament Station is 7 minutes by foot and Melbourne Central Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Grand Chancellor Melbourne Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 730 out of 1400 reviews
Rating 8 - Good. 462 out of 1400 reviews
Rating 6 - Okay. 141 out of 1400 reviews
Rating 4 - Poor. 41 out of 1400 reviews
Rating 2 - Terrible. 26 out of 1400 reviews

Reviews

Verified

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were friendly, rooms are huge
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice room
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our city stay at this hotel. The room was lovely and clean, the staff helpful and the location was fantastic
Stayed 1 night in May 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Easy parking and great breakfast.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room and location great, my wife and I went to see waitress the stage show which was on just around the corner. Highly recommended this hotel.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was well equipped and spacious. Very comfortable and clean would recommend to anyone else and the buffet breakfast has many different types of food to eat
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the highlight of this hotel. Amazing location . Very helpful at reception suggesting me where to go and how to get there. Room was nice and very comfortable bed. I would definitely stay again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

CARYL

Liked: Cleanliness
Helpful and friendly staff
Chinatown....great food and culture
Stayed 1 night in May 2026
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to Melbourne shopping central.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for food
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location and good room.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Lovely clean room. Unfortunately tv and wifi was not working for my stay
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Deidre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff for very friendly, and extremely helpful. The breakfast buffet catered for all needs and the coffee machine worked well. Always need my morning coffee! Our room was clean, the bed comfortable and the shower nice and hot. Everything was centrally located to the hotel including trams and buses. We will definitely stay again. Thanks
Stayed 1 night in May 2026
Verified

8/10 Good

Joelle

Liked: Cleanliness, staff & service, amenities
Good location, lovely staff and great service. Rooms a bit basic but comfortable and clean.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, room was fantastic
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Amardip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenient location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Florian

clean room and bathroom, adequate space, friendly staff, excellent valet parking, all amenities functioned well
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sendy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were helpful and kind. Room was very spacious and at a super central spot. We were able to walk around the city fairly easy and so many restaurant options around us.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and quite spacious. Love that we could open windows and had a little balcony. Room temp control was a bit temperamental but eventually managed to turn aircon off. Breakfast was great with lots of hot/cold options and a decent coffee machine. Evacuation added some excitement to the stay late at night. Had to wait outside while fireys investigated - seems it was a wiring issue.
Stayed 1 night in May 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff friendly and kept room very clean.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast special was good value with a good selection. Happy hour in the bar was also good value although bar staff lacked knowledge of simple drink requests for example a scotch and dry.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely room with view. Comfortable bed. Nice shower. Delicious food and cocktails.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness
Amazing room and great buffet. Always a great place to stay with fantastic location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, good sized room. staff were very friendly and helpful, especially allan.
Stayed 2 nights in Apr 2026