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Holiday Inn Melbourne Bourke Street Mall by IHG

3.5 star property
Hotel with a restaurant, steps from Collins Street

Choose dates to view prices

A short walk from Collins Street and Melbourne Central, Holiday Inn Melbourne Bourke Street Mall by IHG provides a gym, a restaurant, and more. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 1 King Premium City View

1 King Premium City View | Free WiFi, bed sheets

1 King Premium City View

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard

1 King Standard | Free WiFi, bed sheets

1 King Standard

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard Accessible

1 King Standard Accessible | Free WiFi, bed sheets

1 King Standard Accessible

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard City View

1 King Standard City View | Free WiFi, bed sheets

1 King Standard City View

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Standard Courtyard View

1 King Standard Courtyard View | Free WiFi, bed sheets

1 King Standard Courtyard View

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Standard

2 Double Standard | Free WiFi, bed sheets

2 Double Standard

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Standard City View

2 Double Standard City View | Free WiFi, bed sheets

2 Double Standard City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Standard Courtyard View

2 Double Standard Courtyard View | Free WiFi, bed sheets

2 Double Standard Courtyard View

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Single Standard

2 Single Standard | Free WiFi, bed sheets

2 Single Standard

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for 1 King Premium

Free WiFi, bed sheets

1 King Premium

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium Corner City View

1 King Premium Corner City View | Free WiFi, bed sheets

1 King Premium Corner City View

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
296 Little Collins Street, Melbourne, VIC, 3000

What's nearby

  • Bourke Street Mall - 1 min walk - 0.0 miles
  • Collins Street - 2 min walk - 0.1 miles
  • Flinders Lane - 3 min walk - 0.2 miles
  • Melbourne Central - 5 min walk - 0.3 miles
  • Regent Theatre - 5 min walk - 0.3 miles

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 9 min walk
  • Melbourne, VIC (MEB-Essendon) - 26 min drive

Restaurants

  • ‪Koko Black - Royal Arcade - ‬1 min walk
  • ‪Bench Coffee Co. - ‬1 min walk
  • ‪La Petit Chateau - ‬1 min walk
  • ‪Aru - ‬1 min walk
  • ‪Cafe Segovia - ‬1 min walk

About this property

Holiday Inn Melbourne Bourke Street Mall by IHG

Hotel near Collins Street
Close to Melbourne Central and Crown Casino, Holiday Inn Melbourne Bourke Street Mall by IHG provides a gym, a restaurant, and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), an elevator, and smoke-free premises
  • A 24-hour front desk
Room features
All 273 rooms include amenities such as free WiFi.

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Holiday Inn Express Melbourne Little Collins by IHG
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  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 25 per day); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 80 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Nearby parking fee: AUD 25 per day (492 ft away)
  • Rollaway bed fee: AUD 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Melbourne Bourke Mall By Ihg
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel
Holiday Inn Melbourne Bourke Street Mall By Ihg Melbourne
Holiday Inn Melbourne Bourke Street Mall By Ihg Hotel Melbourne

Frequently asked questions

Is Holiday Inn Melbourne Bourke Street Mall by IHG pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Holiday Inn Melbourne Bourke Street Mall by IHG?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Melbourne Bourke Street Mall by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Melbourne Bourke Street Mall by IHG located?

Located in Melbourne Central Business District, this hotel is steps from Bourke Street Mall and Collins Street. Melbourne Central and Princess Theatre are also within 15 minutes. Melbourne Central Station is 9 minutes by foot and Parliament Station is 11 minutes.

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Reviews

Holiday Inn Melbourne Bourke Street Mall by IHG Reviews

9.2

Wonderful

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 45 out of 54 reviews
Rating 8 - Good. 4 out of 54 reviews
Rating 6 - Okay. 1 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 4 out of 54 reviews

Reviews

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and nice staff.
Stayed 7 nights in Dec 2025

10/10 Excellent

Euan

Liked: Cleanliness, amenities, property conditions & facilities
Brand new hotel, very well presented, great location, staff and rooms.
Stayed 2 nights in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, comfortable new hotel
Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 2 nights in Oct 2025

10/10 Excellent

ANXU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, staff was very friendly and helpful. Location is great in the heart of Melbourne CBD and close to eateries, shops and attractions.
Stayed 4 nights in Nov 2025

10/10 Excellent

siong tuing

Liked: Cleanliness, amenities, property conditions & facilities
Newly opened around August 2025. Great location and close to everything.
Stayed 1 night in Dec 2025

10/10 Excellent

Terry

Staff fantastic, very helpful Close to shops and restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

Nikita

Liked: Cleanliness, amenities, property conditions & facilities
The location was amazing, the whole place was clean and tidy. Absolutely perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Helen

Liked: Amenities
Excellent location and service .. Rooms were brand new and spotless , highly recommend this property.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really great. Perfect location. Room is in great condition.
Stayed 2 nights in Nov 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great New Hotel

Lovely new hotel in the heart of the Bourke Street Mall. Quiet and clean with attentive staff and a great buffet breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
I arrived and let me checked in early. Front desk staff were friendly and courteous. Neat and clean room. Very close location to the SB19 concert event. Loved my stay with this hotel.
Stayed 3 nights in Dec 2025

6/10 Okay

Coleen Esther

Disliked: Cleanliness
Make sure the room is dust free or clean when customers check-in
Stayed 2 nights in Dec 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has been beautifully renovated and my room was clean and exceptionally comfortable to stay in. I was so impressed by all of the thoughtful details that went into the design of my room and the hotel overall. The staff were also lovely and kind, and the hotel was very conveniently located. I will 1000% be returning to this hotel the next time I'm in Melbourne!
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, even had the plastic striping on the tv from the packaging! Everything feels fresh and new, including bed linen, towels etc. The location is great as it is around the corner from Bourke Street mall, but the rooms are very quiet, you can hardly hear any outside noise. Staff are exceptionally friendly and helpful. Would love to stay again so highly recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a new hotel and has been set out very well. There are a lot of power points that are easily accessible. Great lighting with good controls. Air conditioning was easy to use and responsive. Very central location and great service from the staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel will becoming my new go-to for melbourne stays. Brand new and really lovely fit out. The rooms were properly dark (which I know is important to some) and spacious for the price point. Best hotel I've stayed at in Melbourne by a long way. As other reviewers noted, the breakfast buffet was great and definitely worth including in your stay. The only thing I would warn about is that the noise from the corridors was particularly noticeable, the doors to the rooms weren't soft close so there was a lot of slamming when other guests came to their rooms + kids running in the corridors. The latter is obviously not in control of the hotel but was a bit frustrating.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From making a booking all the way to checkout, we had a great experience. Parking was easy to organise and only a short walk from this brand new hotel. The location is right in the middle of the city with lots of shopping and food options only a short stroll away. The staff were always very friendly and professional, and even treated us to a late checkout the next day. Our room was clean, modern and very comfortable, and I love that we each had an option to choose from either a soft or hard pillow (both types were provided to all of us). The buffet breakfast the next day was delicious and offered a nice variety of food. And even better was that both our kids ate free so our package included bed and breakfast for all 4 of us! A great rate at a fantastic hotel. We’ll definitely be back.
Stayed 1 night in Sep 2025

2/10 Terrible

Lucas

Disliked: Staff & service
Couldn't let me in because of no physical card only card on phone didn't move a mussle to try help was left to sleep on street.
Stayed 1 night in Dec 2025

2/10 Terrible

Hugo Ali

Disliked: Amenities
Solicité un pastel sorpresa para mi esposa para la mañana siguiente a nuestro segundo día de alojamiento. La recepción me dijo que no era posible, enseguida acudí a cocina y el personal me apoyó y cobró el servicio. Sin embargo, el pastel no llegó y en recepción no sabían nada al respecto (hasta que llamé y expliqué la situación). La falta de comunicación y atención fue decepcionante por parte del front desk.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elvia

Todo muy bien
Stayed 4 nights in Nov 2025

8/10 Good

Emin Bahadir

Stayed 5 nights in Nov 2025

2/10 Terrible

Abdullah

Stayed 2 nights in Nov 2025
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