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Grand Hyatt Melbourne

Property class: 5 and above

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Photo gallery for Grand Hyatt Melbourne

A modern lobby with a central staircase, glass walls, and a large chandelier. - Grand Hyatt Melbourne (Melbourne)
Property video
A modern lobby with a marble floor, a glass staircase, and decorative vertical elements. - Grand Hyatt Melbourne (Melbourne)
A spacious indoor area with multiple seating arrangements, including tables and chairs, and large windows allowing natural light. - Grand Hyatt Melbourne (Melbourne)
A modern lobby with a central floral arrangement, seating area, and a staircase leading to upper floors. - Grand Hyatt Melbourne (Melbourne)
Located close to Regent Theatre and Bourke Street Mall, Grand Hyatt Melbourne provides designer stores on site, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a hot stone massage, aromatherapy, and a facial at City Club Wellness, the onsite spa. The on-site local cuisine restaurant, Collins Kitchen, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, River View

A hotel room with a large bed, a sofa, a small table, a chair, a TV, and a window with a city view.

Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(33 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, River View

A hotel room with a large bed, a sofa, a small table, a chair, a TV, and a window with a city view.

Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

A breakfast setup with croissants, orange juice, and coffee on a table with a city view.

Club Room, 1 King Bed (Grand Club Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Suite, 1 King Bed (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a sofa, a small table with a vase of flowers, a lamp, and a dresser.

Room, 1 King Bed

9.2 out of 10
Wonderful
(92 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Spa)

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a large window with a city view.

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with a sofa, two single beds, a small table with a chair, a lamp, and a framed picture on the wall.

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Corner

A hotel room with a large bed, a desk with a lamp, a sofa, a small table with chairs, a TV, and a view of the city skyline.

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(40 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Twin Beds (Grand Club Lounge Access)

A breakfast setup with croissants, orange juice, and coffee on a table with a city view.

Club Room, 2 Twin Beds (Grand Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

A breakfast setup with croissants, orange juice, and coffee on a table with a city view.

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

A hotel room with a large bed, a sofa, a small table, a chair, a TV, and a window with a city view.

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

A hotel room with a large bed, a sofa, a small table, a chair, a TV, and a window with a city view.

Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Diplomatic Suite (Grand Club Lounge Access)

A hotel room with a large bed, a sofa, a lamp, and a view of a cityscape at night.

Diplomatic Suite (Grand Club Lounge Access)

  • City view
  • 141 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a small table with a vase of flowers, a television mounted on the wall, and a framed picture on the wall.

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(37 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Melbourne Central Business District, a neighborhood in Melbourne, Grand Hyatt Melbourne is in the entertainment district and near a metro station. Regent Theatre and Princess Theatre are cultural highlights, and travelers looking to shop may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and rock climbing nearby. Visit our Melbourne travel guide
Map
123 Collins Street, Melbourne, VIC, 3000

What's nearby

  • A grand hall with a high, ornate ceiling featuring geometric patterns and a central skylight.
    Collins Street
    1 min walk - 0.0 miles
  • The exterior of the Regent Theatre with ornate columns and a large arched entrance.
    Regent Theatre
    3 min walk - 0.2 miles
  • A historic theater with ornate architecture and a large marquee.
    Princess Theatre
    7 min walk - 0.4 miles
  • A busy urban street with tram, pedestrians, and historic buildings.
    Bourke Street Mall
    7 min walk - 0.4 miles
  • A circular metal framework with a brick building at its base.
    Melbourne Central
    9 min walk - 0.5 miles

Getting around

  • Flinders Street Station
    8 min walk
  • Parliament Station
    8 min walk
  • Melbourne Airport (MEL)
    30 min drive

Restaurants

  • Routina
    4 min walk
  • The Duke of Wellington
    3 min walk
  • Lune Croissanterie
    2 min walk
  • Soi 38
    4 min walk
  • Chin Chin
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 50 to 55 for adults and AUD 25 to 27.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Shopping

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Built in 1986
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 10 2026 to April 30 2027 (dates subject to change):
  • Fitness facilities
  • Meeting facilities
  • Tennis courts
The property will be renovating from April 20 2026 to April 30 2027 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Meeting facilities
  • Hot tub
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 95 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 50 to 55 for adults, and AUD 25 to 27.50 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Grand Hyatt Melbourne pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for AUD 90 per night.

What time is check-in at Grand Hyatt Melbourne?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hyatt Melbourne?

Check-out is at 11 AM.

Where is Grand Hyatt Melbourne located?

This family-friendly Melbourne hotel is located in the entertainment district, just steps from Collins Street and Regent Theatre. Bourke Street Mall and Princess Theatre are also within 10 minutes. Parliament Station is 8 minutes by foot and Melbourne Central Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hyatt Melbourne Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 725 out of 1003 reviews
Rating 8 - Good. 174 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Lisa-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff were friendly and helpful.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always friendly and welcoming. Clean and lovely rooms. Perfect location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always love staying at the Hyatt. Great location, staff, food and venue.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a great location. Would definitely recommend this hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, perfect location to access Melbourne and views from rooms were amazing.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in good location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant. Great views. Convenient. Lovely staff. All good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I enjoyed a memorable stay here at the Hyatt. All staff, from Bellhop to Reception, were professional and courteous, making us feel welcome from the moment we arrived. The room (Riverview) was spotlessly clean and comfortable. The view out across the River Yarra, Arts center, and MCG was amazing, especially so at night. A thoroughly enjoyable stay; thank you Hyatt. We will return.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great hotel in a great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, professional service, and convenient location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing too fancy and a little dated, but good sized comfortable rooms in a good location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Staff were amazing and rooms very clean. Great location close to theatres
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Great staff, clean room with great amenities
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sonali

Liked: Cleanliness, staff & service, amenities
Good location, room view was great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Heavenly

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, breakfast was great! Staff were amazing.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room condition, 5-star quality. Location is excellent.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Xiuhui Junie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand is an excellent option for someone wanting a safe but elegant property in the Eastern end of Melbourne's CBD.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, spotless comfy room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Bibi F

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, excellent breakfast. Perfect location
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Evyenia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely service, great breakfast - will definitely stay again.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and room. Very pleasant hotel staff. Excellent location, very convenient.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Donald G

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room; good location; quiet stay.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, quiet well appointed room with great view. Family friendly for travelling with a baby.
Stayed 2 nights in Feb 2026