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Grand Hyatt Melbourne

5.0 star property
A vibrant Melbourne sanctuary where guests can enjoy delightful breakfasts while pursuing wellness through tennis, yoga, and other fitness activities

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Photo gallery for Grand Hyatt Melbourne

Lobby - Grand Hyatt Melbourne (Melbourne)
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Lobby - Grand Hyatt Melbourne (Melbourne)
Meeting facility - Grand Hyatt Melbourne (Melbourne)
Lobby - Grand Hyatt Melbourne (Melbourne)
The Grand Hyatt Melbourne, an eco-certified retreat in the city center, offers international cuisine at Collins Kitchen, spa treatments at City Club, basketball and Pilates classes. The 24-hour gym has yoga sessions, and the indoor pool features sun loungers with attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, River View

View from room

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

View from room

Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

Executive lounge

Club Room, 1 King Bed (Grand Club Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(87 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(39 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Grand Club Lounge Access)

Executive lounge

Club Room, 2 Twin Beds (Grand Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Executive lounge

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

View from room

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

View from room

Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Diplomatic Suite (Grand Club Lounge Access)

  • City view
  • 141 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(36 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Melbourne Central Business District, a neighborhood in Melbourne, Grand Hyatt Melbourne is in the entertainment district and near a metro station. Regent Theatre and Princess Theatre are cultural highlights, and travelers looking to shop may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Melbourne travel guide
Map
123 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street showing interior views and heritage architecture
    Collins Street
    1 min walk - 0.0 miles
  • Regent Theatre in Melbourne
    Regent Theatre
    3 min walk - 0.2 miles
  • Bourke Street Mall showing a city, shopping and street scenes
    Bourke Street Mall
    7 min walk - 0.4 miles
  • Princess Theatre showing street scenes, a high rise building and theater scenes
    Princess Theatre
    7 min walk - 0.4 miles
  • Melbourne Central
    Melbourne Central
    9 min walk - 0.5 miles

Getting around

  • Flinders Street Station
    8 min walk
  • Parliament Station
    8 min walk
  • Melbourne Airport (MEL)
    30 min drive

Restaurants

  • Lune Croissanterie
    3 min walk
  • Grand Hyatt Club Lounge
    1 min walk
  • Chin Chin
    2 min walk
  • Embla
    2 min walk
  • Collins Kitchen
    1 min walk

About this property

Grand Hyatt Melbourne

Luxury family-friendly hotel near Collins Street
Located close to Regent Theatre and Bourke Street Mall, Grand Hyatt Melbourne provides shopping on site, a coffee shop/cafe, and a hair salon. Adventurous travelers may like the basketball at this hotel. Treat yourself to a facial, a deep-tissue massage, or aromatherapy at the onsite spa. The on-site local cuisine restaurant, Collins Kitchen, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a computer station, and tour/ticket assistance
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 547 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like late night room service and free WiFi.
More amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with deep soaking tubs and hair dryers
  • 55-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 50 to 55 for adults and AUD 25 to 27.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference center (9,688 square feet of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 10 2026 to August 31 2026 (dates subject to change):
  • Fitness facilities
The property will be renovating from April 10 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 95.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 50 to 55 for adults, and AUD 25 to 27.50 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Does Grand Hyatt Melbourne have a pool?

Yes, this property has an indoor pool. The property will be renovating the pool from April 10 2026 to December 31 2026 (completion date subject to change).

Is Grand Hyatt Melbourne pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for AUD 90 per night.

What time is check-in at Grand Hyatt Melbourne?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hyatt Melbourne?

Check-out is at 11 AM.

Where is Grand Hyatt Melbourne located?

This family-friendly Melbourne hotel is located in the entertainment district, just steps from Collins Street and Regent Theatre. Bourke Street Mall and Princess Theatre are also within 10 minutes. Parliament Station is 8 minutes by foot and Melbourne Central Station is 14 minutes.

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Reviews

Grand Hyatt Melbourne Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 723 out of 1000 reviews
Rating 8 - Good. 170 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in good location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

anthony

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and room. Very pleasant hotel staff. Excellent location, very convenient.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service. Wonderful hotel in a beautiful city of Melbourne. Really enjoyed our stay. Hotel is very accommodating.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kar Hing

Liked: Cleanliness, amenities, property conditions & facilities
Room is really nice. Location is great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bibi F

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, excellent breakfast. Perfect location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, spotless comfy room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Iuliu Andrei

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome!! The room and the view.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
The room was spacious, clean, and a perfect location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Loan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, close to high end shopping, great breakfast.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Evyenia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely service, great breakfast - will definitely stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dannielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, amazing staff, amazing facilities All Over wonderful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room; good location; quiet stay.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Marion

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, convenient restaurant.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Cara

Liked: Amenities, property conditions & facilities
False advertising, not soundproof and rather dusty. Service was amazing, amenities were great, room was clean to the eye from afar, but absolutely covered in dust. Room was advertised as soundproof on expedia, we could clearly hear children next door most pf the evening which drastically impacted the reason we booked the room in the first place.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at the Grand Hyatt, Melbourne every year for our wedding anniversary. Every year we are so impressed with the staff, food & service. The rooms are beautiful and if you opt in for the river view you will be impressed. We also regularly have a message at the Hyatt's Spa, best experience.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities
Hotel was great. My room had the most underwhelming view.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms with good shower Friendly and professional staff Great Gym Good breakfast area Great location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with wonderful staff and excellent service.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed a wonderful stay at the Grand Hyatt Melbourne had some Expedia points to use thought I might spend a day and a night in the city. The hotel was perfectly located close to everything, very quiet I was a bit worried about the trams being so close outside but couldn't hear them at all, couldn't hear any internal noises either witch was great. The bed was comfortable thought the decor of the room had character really enjoyed my stay. Thankyou
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yee Man

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very well equipped gym, courteous staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
No complaints, got an early check in, proper block out blinds and great food
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, delicious buffet breakfast, close to everything & staff are professional & friendly.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dining option
Stayed 2 nights in Sep 2025