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Grand Hyatt Melbourne

5.0 star property
Luxury hotel with a full-service spa and a 24-hour fitness center

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Photo gallery for Grand Hyatt Melbourne

Lobby
Lobby
Meeting facility
Exterior
Lobby
The Grand Hyatt Melbourne, an eco-certified retreat in the city center, offers international cuisine at Collins Kitchen, spa treatments at City Club, basketball and Pilates classes. The 24-hour gym has yoga sessions, and the indoor pool features sun loungers with attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(70 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Twin Beds

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Diplomatic Suite (Grand Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 141 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

View from room

Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

View from room

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Cocktail bar

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Grand Club Lounge Access)

Cocktail bar

Club Room, 2 Twin Beds (Grand Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

Cocktail bar

Club Room, 1 King Bed (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

View from room

Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 34 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

View from room

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
123 Collins Street, Melbourne, VIC, 3000

What's nearby

  • Collins Street - 1 min walk - 0.0 miles
  • Bourke Street Mall - 7 min walk - 0.4 miles
  • Melbourne Central - 9 min walk - 0.5 miles
  • Rod Laver Arena - 15 min walk - 0.8 miles
  • Queen Victoria Market - 19 min walk - 1.0 mile

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Grand Hyatt Club Lounge - ‬1 min walk
  • ‪Lune Croissanterie - ‬3 min walk
  • Garden State Hotel
  • ‪Liminal - ‬2 min walk
  • ‪Collins Kitchen - ‬1 min walk

About this property

Grand Hyatt Melbourne

Luxury eco-certified hotel near Collins Street
Located close to Regent Theatre and Bourke Street Mall, Grand Hyatt Melbourne provides shopping on site, a coffee shop/cafe, and a hair salon. Active travelers can enjoy basketball, fitness classes, and Pilates at this hotel. Treat yourself to a body wrap, a sports massage, or aromatherapy at City Club Wellness, the onsite spa. The on-site international cuisine restaurant, Collins Kitchen, offers breakfast, brunch, lunch, dinner, and kids' meals. Yoga classes are offered at the 24-hour gym; the property also has dry cleaning/laundry services, a fireplace in the lobby, and car rentals on site. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, free newspapers, and a gift shop
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 550 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like late night room service and free WiFi.
More amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with deep soaking tubs and hair dryers
  • 32-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,688 square feet of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 95.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults, and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Does Grand Hyatt Melbourne have a pool?

Yes, this property has an indoor pool.

Is Grand Hyatt Melbourne pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Melbourne?

Valet parking is available for AUD 90 per night.

What time is check-in at Grand Hyatt Melbourne?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hyatt Melbourne?

Check-out is at 11 AM.

Where is Grand Hyatt Melbourne located?

This family-friendly Melbourne hotel is located in the entertainment district, just steps from Collins Street and Regent Theatre. Bourke Street Mall and Princess Theatre are also within 10 minutes. Parliament Station is 8 minutes by foot and Melbourne Central Station is 14 minutes.

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Grand Hyatt Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 698 out of 1020 reviews
Rating 8 - Good. 189 out of 1020 reviews
Rating 6 - Okay. 74 out of 1020 reviews
Rating 4 - Poor. 35 out of 1020 reviews
Rating 2 - Terrible. 24 out of 1020 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and excellent location
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Amenities
Great city location
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hyatt as always a pleasant stay, everything you would expect from a hotel of this standard.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bradley J

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience overall. Great facilities. Great room. Excellent bed. Excellent shower.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay as a couple amazing view we had from the 19th floor would recommend and will be staying there again
Stayed 2 nights in Aug 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and service -I will be back
Stayed 2 nights in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and amenities of this property are fantastic
Stayed 1 night in Jul 2025

10/10 Excellent

Maryam

Liked: Amenities
Fabulous…clean and comfortable
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous stay really enjoyed it! Staff in particular were exemplar.
Stayed 1 night in Jul 2025

10/10 Excellent

Melannie

Liked: Cleanliness, amenities, property conditions & facilities
The location is very convenient for work travel.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay with friendly staff and great restaurant
Stayed 1 night in May 2025

10/10 Excellent

Leanne Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying here and it did not disappoint. Staff great, conveniently located to all shopping areas, close to tram and trains. Room perfect. The buffet breakfast is great, so many choices.
Stayed 3 nights in Jul 2025

4/10 Poor

Brydie

Disliked: Cleanliness, property conditions & facilities
We were very disappointed with the room, it was very tired and had a lot of things broken in the room. The bathroom was quite unclean. We expected better. The hotel is in an excellent location, great food offerings nearby and close to all the shopping.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Superb facilities, great location with fantastic customer service.
Stayed 2 nights in May 2025

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grand Hyatt is Devine service and buffet breakfast is luxurious
Stayed 1 night in May 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place for my short stay weekend.
Stayed 2 nights in May 2025

10/10 Excellent

Asimina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and felt very well looked after. The staff were amazing and willing to go above and beyond to make our stay enjoyable.
Stayed 3 nights in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional property with service to match. Comfortable and spacious room with full amenities. Location was perfect although it was harder to find an early morning coffee in this area than other parts of the CBD.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeum Haw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities
perfect
Stayed 2 nights in Jun 2025

10/10 Excellent

Leesa Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and helpful. In the best position for the football, the dining and shopping. It just ticket all our boxes.
Stayed 2 nights in Jul 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

glykeria

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Jun 2025

10/10 Excellent

Saar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
definitely recommend the buffet breakfast best i've had staff are amazing
Stayed 1 night in Apr 2025