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BIG4 Crystal Brook Tourist Park

3.0 star property
Active travelers find their perfect match at Crystal Brook Tourist Park with arcade games, hiking trails, and basketball courts for all-day fun

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Photo gallery for BIG4 Crystal Brook Tourist Park

Deluxe Villa, 2 Bedrooms | Living area | 32-inch flat-screen TV with digital channels, TV, DVD player - BIG4 Crystal Brook Tourist Park (Doncaster East)
32-inch flat-screen TV with digital channels, TV, DVD player - BIG4 Crystal Brook Tourist Park (Doncaster East)
Outdoor pool, pool umbrellas, sun loungers - BIG4 Crystal Brook Tourist Park (Doncaster East)
Deluxe Villa, 2 Bedrooms | Living area | 32-inch flat-screen TV with digital channels, TV, DVD player - BIG4 Crystal Brook Tourist Park (Doncaster East)
Exterior detail - BIG4 Crystal Brook Tourist Park (Doncaster East)
Crystal Brook Tourist Park in Doncaster East offers recreation for every mood. Challenge friends to volleyball, shoot hoops on the basketball court, or lounge by the pool under shady umbrellas. The park also features a game room and library for indoor entertainment.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

Room options

Available filters for rooms
Showing 6 of 6 rooms

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Villa, 1 Bedroom

Standard Villa, 1 Bedroom | In-room dining

Standard Villa, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Standard Cabin, 2 Bedrooms | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Cabin, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Standard Villa, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, cookware/dishes/utensils

Standard Villa, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Villa, 2 Bedrooms

Superior Villa, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, cookware/dishes/utensils

Superior Villa, 2 Bedrooms

8.8 out of 10
Excellent
(6 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms | Living area | 32-inch flat-screen TV with digital channels, TV, DVD player

Deluxe Villa, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

About the neighborhood

Located in Warrandyte, a neighborhood in Melbourne, BIG4 Crystal Brook Tourist Park is in the suburbs and in a regional park. Melbourne Cricket Ground and Princess Theatre are notable landmarks, and travelers looking to shop may want to visit Chadstone Shopping Mall. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or AAMI Park. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Melbourne travel guide
Map
182 Heidelberg-Warrandyte Road, Warrandyte, Doncaster East, VIC, 3109

What's nearby

  • Currawong Bush Park
    3 min walk - 0.2 miles
  • Long Leaf Box Hill Reserve
    2 min drive - 1.5 miles
  • Tindals Wildflower Reserve
    2 min drive - 1.5 miles
  • Naughton Avenue Reserve
    3 min drive - 2.2 miles
  • Warrandyte State Park
    4 min drive - 2.4 miles

Getting around

  • Nunawading Station
    9 min drive
  • Flinders Street Station
    23 min drive
  • Melbourne Airport (MEL)
    39 min drive

Restaurants

  • Beasley's Tea House
    4 min walk
  • Down The Rabbit Hole
    3 min drive
  • Montsalvat
    9 min drive
  • Cherry Hill Tavern
    3 min drive
  • Blax Cafe
    3 min drive

About this property

BIG4 Crystal Brook Tourist Park

Family-friendly hotel located in Warrandyte
Take advantage of a terrace, a garden, and a playground at BIG4 Crystal Brook Tourist Park. Enjoy onsite activities like basketball, volleyball, and hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, barbecue grills, and newspapers in the lobby
  • A front-desk safe, tour/ticket assistance, and luggage storage
Room features
All guestrooms at BIG4 Crystal Brook Tourist Park offer comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and separate dining areas.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels and DVD players
  • Patios, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 floor
  • 28 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Crystal Brook Tourist Park
Crystal Brook Tourist Park Doncaster East
Crystal Brook Tourist Park Hotel
Crystal Brook Tourist Park Hotel Doncaster East
Crystal Brook Tourist Park Hotel
Crystal Brook Tourist Park Doncaster East
Crystal Brook Tourist Park Hotel Doncaster East

Frequently asked questions

Does BIG4 Crystal Brook Tourist Park have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is BIG4 Crystal Brook Tourist Park pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at BIG4 Crystal Brook Tourist Park?

Check-in start time: 2 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at BIG4 Crystal Brook Tourist Park?

Check-out is at 10 AM.

Where is BIG4 Crystal Brook Tourist Park located?

Located in a regional park, this family-friendly hotel is within 6 mi (10 km) of Doncaster Shopping Centre, Montsalvat, and Heide Museum of Modern Art. Forest Hill Chase Shopping Centre and Box Hill Central are also within 9 mi (15 km).

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Reviews

BIG4 Crystal Brook Tourist Park Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 98 out of 186 reviews
Rating 8 - Good. 65 out of 186 reviews
Rating 6 - Okay. 17 out of 186 reviews
Rating 4 - Poor. 5 out of 186 reviews
Rating 2 - Terrible. 1 out of 186 reviews

Reviews

Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet place to stay. The staff were wonderful and friendly and the park is a great little spot. Close enough to town to be convenient but far out enough for a getaway.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
The place was spotless, staff was wonderful, nice atmosphere
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
nice and clean ,quite., excellent staff
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Kat

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Cabins were clean and tidy. Wonderful family spot.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Very good and nice and friendly
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Kris

Liked: Cleanliness
Great little caravan park Beautiful atmosphere with the surrounding eucalypt forest Aging facilities in the cabins, beds due for replacing a long time ago
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Andrea

Easy fuss free check in check out. Nice leafy park and surrounds.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very nice area and the cabin was clean and well equipped.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Merran

Liked: Cleanliness, amenities, property conditions & facilities
A quiet and spacious place to rest after a hectic few days elsewhere.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely park, nice friendly staff and it caters for dogs.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Moris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot

This place is Really great to stay with family. Kids enjoy the wildlife around it. Spacious for family of 7. Only 30 minutes from Melbourne. Would definitely stay again
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect for meeting up with other members of my family
Stayed 2 nights in Mar 2025
Verified

8/10 Good

grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious cabin. Great shower, good bed. Wifi was weak with all the people in the park.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Susi

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet Good shower The mattress was way too hard
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Ruth

Disliked: Amenities, property conditions & facilities
Room was clean but in average condition. Toilet water running at times and tricky to stop TV in living pretty old and lacked functionality- not many channels avail and poor reception TV in bedroom - unable to turn it on. No remote WiFi - difficult to connect and unusable due to poor performance So amenities no really as advertised Heating worked well and room clean.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

mrs maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect spot for us
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Wayne

Liked: Staff & service, amenities, property conditions & facilities
Always a pleasure to stay at
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place near Melbourne central
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay again
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for young families Lovely staff
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Cabins well appointed.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful location
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lovely place to stay, clean and quite just a little dated
Stayed 1 night in Feb 2023
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was brief but met our expectations
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well kept and feels like your in the country when your only 30mns to the city centre
Stayed 2 nights in May 2024