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Crowne Plaza Melbourne by IHG

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Exterior - Crowne Plaza Melbourne by IHG (Docklands)
Breakfast, lunch, dinner served; local and international cuisine - Crowne Plaza Melbourne by IHG (Docklands)
Property amenity - Crowne Plaza Melbourne by IHG (Docklands)
Meeting facility - Crowne Plaza Melbourne by IHG (Docklands)
Interior - Crowne Plaza Melbourne by IHG (Docklands)
Luxury
4.5 star property
9.0

Wonderful

Riverside luxury in Melbourne's heart

Sweeping river views showcase Melbourne's skyline and Crown flames at night. The rooftop pool offers a refreshing escape while friendly staff arrange entertainment tickets. Yugo restaurant serves excellent breakfasts before guests explore vibrant Southbank just steps away.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | View from room

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(78 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(40 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(19 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Casino View)

9.4 out of 10
Exceptional
(9 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor, Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor, Casino View)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Docklands, a neighborhood in Melbourne, Crowne Plaza Melbourne by IHG is in the entertainment district and on a river. DFO South Wharf and Bourke Street Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne and Royal Botanic Gardens. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Visit our Melbourne travel guide
Map
1-5 Spencer Street, Docklands, VIC, 3008

What's nearby

  • Melbourne's Crown Casino Towers, part of the Crown Melbourne Casino and entertainment complex.
    Crown Casino
    2 min walk - 0.1 miles
  • Melbourne Convention and Exhibition Centre
    Melbourne Convention and Exhibition Centre
    2 min walk - 0.1 miles
  • SEA LIFE Melbourne
    SEA LIFE Melbourne
    3 min walk - 0.2 miles
  • Flinders Lane
    Flinders Lane
    5 min walk - 0.3 miles
  • DFO South Wharf
    7 min walk - 0.4 miles

Getting around

  • Southern Cross Station
    8 min walk
  • Flagstaff Station
    18 min walk
  • Melbourne Airport (MEL)
    26 min drive

Restaurants

  • Kingpin Bowling
    5 min walk
  • Jackpot Bar
    4 min walk
  • Lumia
    3 min walk
  • Langlands Restaurant & Bar
    4 min walk
  • The Boatbuilders Yard
    5 min walk

About this property

Crowne Plaza Melbourne by IHG

Luxury hotel near Melbourne Convention and Exhibition Centre
Located close to Crown Casino and SEA LIFE Melbourne, Crowne Plaza Melbourne by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and an outdoor entertainment area. The on-site local and international cuisine restaurant, Ottie's, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • An outdoor pool along with free cabanas and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • A ballroom, a porter/bellhop, and concierge services
  • A banquet hall, meeting rooms, and bicycle parking
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 432 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, mini fridges, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in the NABERS Energy and NABERS Water, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 45 per night); discounts available
  • Secured, covered self parking on site (AUD 45 per night)
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dive Bar
  • Ottie's
  • Pow Wow

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference center (12,949 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 45 per night
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Nearby parking fee: AUD 45 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Crowne Plaza Melbourne by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

Is Crowne Plaza Melbourne by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 45 per night. Valet parking is available for AUD 80 per night.

What time is check-in at Crowne Plaza Melbourne by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Melbourne by IHG?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Melbourne by IHG located?

Located in Docklands, this luxury hotel is within a 5-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. SEA LIFE Melbourne and DFO South Wharf are also within 10 minutes. Flagstaff Station is 18 minutes by foot and Melbourne Central Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Melbourne by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 628 out of 1015 reviews
Rating 8 - Good. 254 out of 1015 reviews
Rating 6 - Okay. 78 out of 1015 reviews
Rating 4 - Poor. 38 out of 1015 reviews
Rating 2 - Terrible. 17 out of 1015 reviews

Reviews

Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff everywhere enjoyed my stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best buffet breakfast in Melbourne!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa-Maree

Liked: Cleanliness, property conditions & facilities
Staff lovely great location
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a 5 star hotel, with 5 star staff for a 5 star stay.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable beds and very accommodating staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ashley

Nice room good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and we enjoyed the river view!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities
Check in process was quick and easy. Room was comfortable and clean and buffet breakfast was very ample.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hariklia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms..wonderful staff..easy access to the city and breakfast was amazing.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities
Clean room, great location, quiet and friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate on arrival. The hotel was very central to where we wanted to be which helped us have a very relaxing and carefree weekend. The staff were extremely helpful with any and all questions we had.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tamara Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location, helpful friendly staff, great views over the river. Loved the Antipodes range in the bathroom.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, comfortable and close to all amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sharmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights very clean hotel close walking distance to everything .breakfast was good selection and great view of Southbank and friendly staff will recommend staying here .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities
perfect location for the AO
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service & made the stay so good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and staff. Room very clean and premium.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aniruddh

Liked: Cleanliness, staff & service, amenities
Amazing staff and facilities
Stayed 1 night in Dec 2025
Verified

8/10 Good

Benjie Jude

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and staff were friendly. Thank you… ideal location if you want to explore the CBD area
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Helena

Liked: Cleanliness, property conditions & facilities
Very clean room. Comfortable beds/bedding. Great view. Excellent service and friendly staff. Fantastic location.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice buffet breakfast, updated guest rooms. I would definitely stay there again and recommend to others.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great location and the room was fantastic. quiet and excellent shoer and facilities
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Neat, Comfortable and very staff friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Dallal

Staff were very helpful. Rooms were clean
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Amenities
Great place to stay. Comfy bed, great service and beautiful breakfast. Would stay there again👍 Jason
Stayed 2 nights in Oct 2025