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Crown Promenade Melbourne

3.5 star property
Cocktails at the bar and relaxation by the indoor pools await at this stylish Southbank hotel, just steps from Melbourne's vibrant arts scene

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Photo gallery for Crown Promenade Melbourne

Lobby - Crown Promenade Melbourne (Melbourne)
Exterior - Crown Promenade Melbourne (Melbourne)
Pool - Crown Promenade Melbourne (Melbourne)
In-room safe, WiFi, alarm clocks - Crown Promenade Melbourne (Melbourne)
Pool - Crown Promenade Melbourne (Melbourne)
Crown Promenade offers travelers 25 indoor swimming pools and a full-service spa for rejuvenation. The hotel features a restaurant, coffee shop/café, and bar/lounge, plus on-site golfing and shopping. Guests appreciate its location near Melbourne Convention and Exhibition Centre.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

Room options

About the neighborhood

Southbank, a neighborhood in Melbourne, is home to Crown Promenade Melbourne. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and the area's natural beauty can be seen at Melbourne Park and St Kilda Beach. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Visit our Melbourne travel guide
Map
Whiteman Street, 8, Melbourne, VIC, 3006

What's nearby

  • Melbourne Convention and Exhibition Centre
    Melbourne Convention and Exhibition Centre
    5 min walk - 0.3 miles
  • Melbourne city in the night
    Crown Casino
    5 min walk - 0.3 miles
  • Southbank Promenade
    Southbank Promenade
    5 min walk - 0.3 miles
  • Flinders Lane
    Flinders Lane
    9 min walk - 0.5 miles
  • SEA LIFE Melbourne
    SEA LIFE Melbourne
    9 min walk - 0.5 miles

Getting around

  • Flinders Street Station
    12 min walk
  • Flagstaff Station
    19 min walk
  • Melbourne, VIC (MEB-Essendon)
    20 min drive

Restaurants

  • Kingpin Bowling
    5 min walk
  • Velvet Bar
    1 min walk
  • Baci
    1 min walk
  • O3
    2 min walk
  • KFC
    3 min walk

About this property

Crown Promenade Melbourne

Hotel near Crown Casino
A short walk from Melbourne Convention and Exhibition Centre and Collins Street, Crown Promenade Melbourne provides golfing on site, a casino, and a terrace. Take some time to relax at the onsite spa. In addition to shopping on site and dry cleaning/laundry services, guests can connect to in-room WiFi.
Other perks include:
  • Tennis courts, luggage storage, and an elevator
  • A front-desk safe, tour/ticket assistance, and laundry services
  • Multilingual staff
Room features
All 465 rooms offer amenities such as safes, WiFi, and room service.
Extra conveniences in all rooms include:
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi

Food and drink

  • A bar/lounge

Things to do

  • Casino
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • Living room

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Living room
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crown Promenade Hotel Southbank
Crown Promenade Hotel
Crown Promenade Southbank
Crown Promenade Melbourne

Frequently asked questions

How much is parking?

Onsite parking is available at the property.

What time is check-in at Crown Promenade Melbourne?

Check-in begins at 2 PM.

What time is check-out at Crown Promenade Melbourne?

Check-out is at 11 AM.

Where is Crown Promenade Melbourne located?

Located in Southbank, this spa hotel is within a 10-minute walk of Southbank Promenade and Crown Casino. Melbourne Convention and Exhibition Centre and Collins Street are also within 15 minutes. Flagstaff Station is 19 minutes by foot and Melbourne Central Station is 23 minutes.

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Reviews

Crown Promenade Melbourne Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 713 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Kerri

Liked: Cleanliness, amenities, property conditions & facilities
Clean room convenient location polite staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities
Prefect and tidy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, property conditions & facilities
From check in to check out everything was amazing, bed were comfy staff were delightful and the atmosphere its own fun vibe Always a dream stay at Crown
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mele

Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Buffet breakfast and swimming pool
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast but stay was very comfortable.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and wonderful resort in Southbank
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to every thing I needed clean room staff are always friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location to Southbank, highly recommended
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Pranav

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Location and ease of access to everything
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing and the member of staff on reception was the same member of staff who checked me in and out and was very helpful and friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. The best sheets and most comfortable pillows.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Hardik ashvin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2025
Verified

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking very expensive. Parking much cheaper at casino car park. Breakfast very nice at Mesh but quite expensive. Hotel so convenient to shops, restaurants and sight seeing. Had the impression you could order food in your room, but there was no menu. Apart from these minor issues, rooms are very clean, staff are very helpful, great swimming pool for kids and adults, and very quick and easy to check in and out.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay with friendly staff, clean spacious room and valet parking available which we used and it was so convenient
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lorin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room & location
Stayed 1 night in Mar 2025
Verified

8/10 Good

TANYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

john

Liked: Amenities
Great location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Marama

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely recommend a stay here. Everything from the Staff to the facilities and the picturesque view Melbourne made me love and miss my home town.
Stayed 1 night in Feb 2025
Verified

8/10 Good

RJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice 9/10

Very pleasant, offered room upgrade. Great location.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top level accomodation location and service
Stayed 1 night in May 2025
Verified

8/10 Good

Sue

Liked: Cleanliness, amenities, property conditions & facilities
Easy walking distance to the cinema and restaurants
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
From the check-in counter and back again, our stay at the Crown Promenade was everything we wanted! The house-keeping staff were friendly and prompt and the security people were awesome as well!
Stayed 1 night in Jan 2025