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Comfort Apartments Box Hill

4.0 star property
Aparthotel units in Melbourne with kitchens and Tempur-Pedic beds

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Photo gallery for Comfort Apartments Box Hill

Deluxe Two Bedroom Apartment | Living area | LED TV
Front of property - evening/night
Deluxe Two Bedroom Apartment | Living room | LED TV
Lobby
Deluxe Two Bedroom Apartment | Living area | LED TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • Parking available
  • Housekeeping
  • Kitchen
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 Queen Bed, Non Smoking (Efficiency)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Efficiency)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Washer/dryer
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Washer/dryer
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Upgrade Efficiency)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Upgrade Efficiency)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Washer/dryer
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency)

Suite, 1 Queen Bed, Non Smoking (Efficiency) | Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (Efficiency)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Washer/dryer
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking (Efficiency)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Washer/dryer
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom One Bathroom Apartment

Fridge, microwave, stovetop, dishwasher

Two Bedroom One Bathroom Apartment

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Executive Studio Apartment

Interior

Executive Studio Apartment

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Accessible Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Accessible Studio Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio Apartment

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Courtyard Studio Apartment

Living area | LED TV

Courtyard Studio Apartment

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Courtyard Twin Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Courtyard Twin Studio Apartment

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Two Bathroom Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Two Bedroom Two Bathroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
1 Elland Ave, Box Hill, VIC, 3128

What's nearby

  • Box Hill Central - 3 min walk - 0.2 miles
  • Box Hill Hospital - 7 min walk - 0.4 miles
  • Doncaster Shopping Centre - 4 min drive - 2.4 miles
  • Deakin University - 6 min drive - 2.6 miles
  • Chadstone Shopping Mall - 11 min drive - 5.9 miles

Getting around

  • Box Hill Station - 6 min walk
  • Dandenong Station - 26 min drive
  • Melbourne Airport (MEL) - 41 min drive

Restaurants

  • ‪The Penny Drop - ‬3 min walk
  • ‪Phoenix Kitchen 潮粤酒楼 - ‬5 min walk
  • ‪Luyang Dumpling House - ‬3 min walk
  • ‪Meet Fresh Melbourne - ‬4 min walk
  • ‪Pho Huong Viet - ‬3 min walk

About this property

Comfort Apartments Box Hill

Aparthotel units in Melbourne with kitchens and Tempur-Pedic beds
This smoke-free aparthotel features self parking, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and multilingual staff assistance are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a Tempur-Pedic bed. Weekly housekeeping is available.
Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel offers 53 accommodations with washers/dryers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Ukrainian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 25 per day
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 53 units
  • 8 floors
  • Built in 2016
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: AUD 30
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30

Special check-in instructions

The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Saturday (8 AM - 6 PM)
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25 per day
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Optional extras

  • Self parking fee: AUD 15 per night
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-in fee
  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests requesting to split beds will be charged an additional fee of AUD 25 at the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Edge Box Hill Melbourne
City Edge Box Hill Apartment
City Edge Box Hill
Comfort Apartments Box Hill Box Hill
Comfort Apartments Box Hill Aparthotel
Comfort Apartments Box Hill Aparthotel Box Hill

Frequently asked questions

Is Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel?

Self parking is available for AUD 15 per night. Limited spots are available.

What time is check-in at Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel?

Check-in start time: 2 PM; Check-in end time: 9 PM. Early check-in is available for a fee of AUD 30 (subject to availability).

What time is check-out at Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel?

Check-out is at 10 AM. Late check-out is available for AUD 30 (subject to availability).

Where is Comfort Apartments Box Hill - Previously City Edge Box Hill Apartment Hotel located?

Located in Box Hill, this aparthotel is 0.4 mi (0.6 km) from Box Hill Hospital and within 3 mi (5 km) of Doncaster Shopping Centre and Deakin University. Nunawading Basketball Centre and Swinburne University of Technology are also within 6 mi (10 km). Box Hill Station is 6 minutes by foot and Laburnum Station is 21 minutes.

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Comfort Apartments Box Hill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 264 reviews
Rating 8 - Good. 104 out of 264 reviews
Rating 6 - Okay. 43 out of 264 reviews
Rating 4 - Poor. 24 out of 264 reviews
Rating 2 - Terrible. 9 out of 264 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chi Ming Chammy

Liked: Cleanliness, property conditions & facilities, communication
Acceptable rate for this hotel , 5 minutes walk to Box Hill Central, have superstore and food court
Stayed 3 nights in Mar 2025

10/10 Excellent

Tracie

Liked: Cleanliness, room comfort, communication

Great place to stay

Clean motel, very friendly receptionist Great location- close to hospital, rsl,park Plenty room to move, lock up garage The only complaint need an airconditioner facing bedroom apart from that GREAT
Stayed 3 nights in Jan 2025

10/10 Excellent

Helga

Liked: Cleanliness, room comfort, communication

Great place to stay

If I or any of my friends need a place to stay in future I can highly recommend this hotel for friendliness/ very clean and tidy rooms.
Stayed 1 night in Sep 2024

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Location was wonderful, room was clean and reception lady was very helpful
Stayed 1 night in Apr 2024

6/10 Okay

Rudolph

Liked: Communication
Property is very dated compared to the photos online. Conveniently located.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place. Reception staff was very professional
Stayed 1 night in Jul 2024

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful apartment. Would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Nima

Liked: Cleanliness, property conditions & facilities, communication
Was great
Stayed 1 night in May 2023

6/10 Okay

Andrew

Liked: Amenities, property conditions & facilities, communication
The layout was functional, the shower really good, everything required for a short stay. The access corridors on level 1 need a refresh though.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities, communication
Within easy walking distance of transport and all facilities. Didn’t have to use my car at all. Vibrant, safe area. Staff courteous and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Anting

Liked: Cleanliness, room comfort, communication

Will come back again sure

Very nice employees and hotel environment
Stayed 3 nights in May 2023

6/10 Okay

Arthur

Liked: Cleanliness, property conditions & facilities, communication
Obvious and easy opportunity for improvement is: - Mount TV in front of the Bed - Provide more than free to air viewing options eg Apps, Foxtel etc
Stayed 1 night in Aug 2024

8/10 Good

david

Liked: Cleanliness, amenities, property conditions & facilities, communication
Happy with room.
Stayed 1 night in Feb 2023

10/10 Excellent

Fran

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quiet, well-equipped, and comfortable. I’ll come again!
Stayed 1 night in Jul 2023

4/10 Poor

Michaela

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The pillows smelled, clearly hadn’t been washed. The towels hadn’t been washed recently either. The bathroom was clean, cheap and very close to Epworth Eastern. The staff were nice & kind enough to allow late checkout
Stayed 1 night in Aug 2024

6/10 Okay

alicia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall a good stay just need a little more attention to detail when cleaning

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Extremely helpfull staff. Clean and not too noisy. Parking is the only issue if you cant fit into their small car park.
Stayed 1 night in Oct 2022

8/10 Good

Leon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient to hospitals. Staff very ready to do anything for us. Dislike on the day was the prolonged rubbish truck collection noise at about 0430hrs.
Stayed 1 night in Mar 2024

6/10 Okay

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Hard to find parking for larger vehicles.
Stayed 2 nights in Nov 2022

8/10 Good

Irene

Liked: Cleanliness, communication
Would not have initially chosen this accommodation - only that it was conveniently located to Aged Care facility where we were visiting relative. Room was small but sufficient. Could have provided more cutlery, especially if more than 2 pax were staying. eg.only 1xtablespoon and 1xsoup spoon provided, no tea-towel , no glasses provided. External steps leading to property had spillage and was not cleaned during our 2day stay. Overall property condition was fair and could do with an upgrade and better cleaning.
Stayed 2 nights in Oct 2024

6/10 Okay

Mohammed Ali

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Property is fairly run down and poor condition. There was hair everywhere in the room and bathroom. Furniture and carpet in dilapidated condition.
Stayed 1 night in Mar 2024

8/10 Good

Manny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Limited parking, no views from the room. Some hair on pillow cases. But room was nice.
Stayed 1 night in Sep 2022

6/10 Okay

Stacey

Disliked: Cleanliness, property conditions & facilities
It is old and run down with dirty broken furniture but was bearable a few weeks ago but this week I was upgraded and the place was disgusting and smelt like a sewage pond. Verandah dirty and smelly and a lot of flies probably due to old lgarden with old food in it. Asked to be moved but they were full. Had to use towels to soak up smelly water coming through bathroom floor tiles. Never again.
Stayed 4 nights in Nov 2024

2/10 Terrible

Marni

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The hotel looked nothing like the photo, it was dirty foot prints and spills on the walls, stains all over the carpet, poo stains all over the toilet seat but worst of all was the smell of cigarettes which was attempted to be masked by male aftershave. Do not stay here it’s disgusting.
Stayed 1 night in Jan 2024

8/10 Good

Angel

Liked: Cleanliness, amenities, communication
Good location, walking distance to shopping and eateries. Apartment is little old but ok. Toilet basin have stains, 1 of pillowcases have stains too. I called to arrange after hours check in. Staffs said will msg me details but never received. After hours contact was on front door though. Toiletries and towels are provided. Overall experiences is good.
Stayed 2 nights in Mar 2024