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Best Western Queen Victoria Market Hotel

Property class: 3

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Photo gallery for Best Western Queen Victoria Market Hotel

A modern hotel room with a large window, a desk, a chair, a TV, a wardrobe, and a small green stool. - Best Western Queen Victoria Market Hotel (West Melbourne)
A modern hotel lobby with wooden tables and chairs, a reception desk, and a mounted sign indicating it's the Best Western Victoria Market Hotel. - Best Western Queen Victoria Market Hotel (West Melbourne)
A city skyline with modern high-rise buildings and a mix of older structures. - Best Western Queen Victoria Market Hotel (West Melbourne)
A hotel room with two beds, a desk, and a chair. There is a large window with a city view. - Best Western Queen Victoria Market Hotel (West Melbourne)
A modern lobby with a marble wall, an elevator, and a seating area with tables and chairs. - Best Western Queen Victoria Market Hotel (West Melbourne)
Located close to Queen Victoria Market and Royal Melbourne Hospital, Best Western Queen Victoria Market Hotel provides a business center. Stay connected with free WiFi in public areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Breakfast available
  • Business services
  • Housekeeping

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Room, Multiple Beds, Non Smoking, City View

A hotel room with two beds, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Executive Room, Multiple Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, Multiple Beds, Non Smoking, City View

A hotel room with two beds, a desk, a TV, and a city view.

Executive Room, Multiple Beds, Non Smoking, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

A neatly arranged hotel room with a large bed, a bedside table, a hanging clothes rack, and a small trash bin.

Executive Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

A hotel room with a large bed, bedside table, lamp, and a flat-screen TV mounted on the wall.

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

A hotel room with a large bed, two smaller beds, a desk with a phone, a chair, a lamp, and a framed picture on the wall.

Executive Room, Multiple Beds, Non Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Executive Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a TV mounted on the wall, and a window with curtains.

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, bedside table, lamp, and a picture on the wall.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

DOUBLE EXECUTIVE CITY VIEW

  • Sleeps 4

DOUBLE EXECUTIVE KING BED

  • Sleeps 4

DOUBLE EXECUTIVE QUEEN BED

  • Sleeps 4

About the neighborhood

Located in West Melbourne, a neighborhood in Melbourne, Best Western Queen Victoria Market Hotel is near a train station. Collins Street is a notable landmark, and travelers looking to shop may want to visit Queen Victoria Market and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Visit our Melbourne travel guide
Map
77 - 79 Capel Street, West Melbourne, VIC, 3003

What's nearby

  • The Queen Victoria Market with a green archway, outdoor seating, and people walking by.
    Queen Victoria Market
    2 min walk - 0.1 miles
  • A park with large trees, a grassy area, and people walking and sitting.
    Flagstaff Gardens
    3 min walk - 0.2 miles
  • A historic building with ornate architecture, including a prominent tower and decorative elements.
    University of Melbourne
    10 min walk - 0.6 miles
  • A circular metal framework with a brick building at its base.
    Melbourne Central
    10 min walk - 0.6 miles
  • A busy urban street with tram, pedestrians, and historic buildings.
    Bourke Street Mall
    17 min walk - 0.9 miles

Getting around

  • Flagstaff Station
    8 min walk
  • Southern Cross Station
    18 min walk
  • Melbourne Airport (MEL)
    23 min drive

Restaurants

  • American Doughnuts Food Truck
    5 min walk
  • Market Lane Coffee
    4 min walk
  • Passages
    2 min walk
  • Royal Standard Hotel
    3 min walk
  • The Black Sheep
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to 1:00 PM for a fee: AUD 22 for adults and AUD 22 for children

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (71 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday to Friday (8:30 AM – 7:00 PM), Saturday to Saturday (8:30 AM – 6:00 PM), and Sunday to Sunday (8:30 AM – 5:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 22 for adults and AUD 22 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Is Best Western Queen Victoria Market Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Best Western Queen Victoria Market Hotel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Best Western Queen Victoria Market Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Queen Victoria Market Hotel located?

Located in West Melbourne, this hotel is within a 15-minute walk of Queen Victoria Market, University of Melbourne, and Melbourne Central. Royal Melbourne Hospital and Collins Street are also within 1 mi (2 km). Flagstaff Station is 8 minutes by foot and Melbourne Central Station is 12 minutes.

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Reviews

Best Western Queen Victoria Market Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 83 out of 144 reviews
Rating 8 - Good. 47 out of 144 reviews
Rating 6 - Okay. 8 out of 144 reviews
Rating 4 - Poor. 5 out of 144 reviews
Rating 2 - Terrible. 1 out of 144 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay and great location.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and perfect location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were friendly.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Amenities
Great location for shopping and the QV market. Helpful staff, very nice place.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are extremely helpful and the room was very clean and well furnished and laid out.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean, fresh and new, great location. Value for money.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely and very caring so enjoyed our stay.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great spot, quiet clean also friendly staff
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness
Close to festival hall for concerts, central, quiet, comfortable good value, near queen vic markets and lots of food options
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet, close to the Victoria Marked. Very friendly and helpful staff. Great place to stay!
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy with many amenities - it was a joy to stay in this establishment.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Run by wonderful people.
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean spacious rooms and friendly service
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Staff & service, room comfort
Great location, very close to the QV Markets and free tram service. Very quiet and comfortable with a friendly and helpful staff.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to the tram, 3 min walk to the market, staff were helpful, pretty quiet.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

Awesome location, helpful team, lovely, clean and comfortable room.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room spotless
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great location, close to Queen Vic Market. Parking is a small issue as it is not onsite, but there is plenty of parking at the market. Staff were very friendly and helpful.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location clean rooms and bathroom although a little small.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and clean and comfortable room. They were able to accommodate a late check in easily.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a little gem. Quiet but convenient location.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice and accommodating, I got there early and was able to arrange an early checking in with a small fee. Overall lovely stay, super close to the market and CBD.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service
Clean, room a bit small compared to price, very quiet considering inner city location
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Melbourne, convenient, quiet location close to transportation and walking to many sites. Clean, friendly staff, room and bathroom were small for three adults but worked OK for short 2 night stay at a reasonable cost.
Stayed 2 nights in Dec 2024