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Best Western Melbourne City

3.5 star property
Hotel with a rooftop terrace, a quick walk to Melbourne Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Best Western Melbourne City

Property amenity
Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area | 1 bedroom, individually decorated, individually furnished, soundproofing
Lobby
Courtyard Room | 1 bedroom, individually decorated, individually furnished, soundproofing
Reception
Best Western Melbourne City, in the heart of Melbourne, blends comfort with charm. Relax on the rooftop terrace or browse the library. Enjoy delicious meals at Stubby restaurant. The staff is always available to assist with any needs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 3 Twin Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, soundproofing

Standard Room, 3 Twin Beds, Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Fan
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, individually decorated, individually furnished, soundproofing

Standard Twin Room

7.4 out of 10
Good
(23 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Shoebox

Shoebox | 1 bedroom, individually decorated, individually furnished, soundproofing

Shoebox

8.4 out of 10
Very good
(72 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Apartment

Rooftop Apartment | 1 bedroom, individually decorated, individually furnished, soundproofing

Rooftop Apartment

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchenette
Refrigerator
Dishwasher
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

1 bedroom, individually decorated, individually furnished, soundproofing

Standard King Room

7.8 out of 10
Good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

1 bedroom, individually decorated, individually furnished, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Courtyard Area

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matchbox

Matchbox | 1 bedroom, individually decorated, individually furnished, soundproofing

Matchbox

8.0 out of 10
Very good
(54 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Refrigerator
Plasma TV
Separate bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for King Apartment with Terrace

1 bedroom, individually decorated, individually furnished, soundproofing

King Apartment with Terrace

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, individually decorated, individually furnished, soundproofing

Standard Twin Room

  • Sleeps 2

View all photos for Shoebox Room

1 bedroom, individually decorated, individually furnished, soundproofing

Shoebox Room

  • Sleeps 2

Single Room

  • Sleeps 1

View all photos for Standard King Room

1 bedroom, individually decorated, individually furnished, soundproofing

Standard King Room

  • Sleeps 2

View all photos for Courtyard Room

1 bedroom, individually decorated, individually furnished, soundproofing

Courtyard Room

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, individually decorated, individually furnished, soundproofing

Standard Triple Room

  • Sleeps 3

Rooftop Apartment

  • Sleeps 2

Guest Room

  • Sleeps 3

Matchbox

  • Sleeps 1

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About the neighborhood

Map
16 Spencer Street, Melbourne, VIC, 3000

What's nearby

  • Crown Casino - 3 min walk - 0.2 miles
  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.2 miles
  • Marvel Stadium - 10 min walk - 0.6 miles
  • Melbourne Central - 15 min walk - 0.8 miles
  • Melbourne Cricket Ground - 3 min drive - 2.2 miles

Getting around

  • Southern Cross Station - 6 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Palm Sugar Thai Cafe - ‬3 min walk
  • ‪Langlands Restaurant & Bar - ‬2 min walk
  • ‪The Hardware Société - ‬3 min walk
  • ‪Bistrot Bisou - ‬1 min walk
  • ‪Speakeasy HQ - ‬3 min walk

About this property

Best Western Melbourne City

Hotel near Melbourne Convention and Exhibition Centre
Located close to Crown Casino and Marvel Stadium, Best Western Melbourne City provides a rooftop terrace, a coffee shop/cafe, and a library. The on-site restaurant, Stubby, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), an elevator, and tour/ticket assistance
  • Luggage storage, a TV in the lobby, and a 24-hour front desk
  • A front-desk safe, concierge services, and books
  • Guest reviews give top marks for the helpful staff and location
Room features
All 114 individually furnished rooms offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Heating and fans
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

Exterior

Great Southern Hotel Melbourne

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 2,278 reviews
Great Southern Hotel Melbourne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 10 to 35 for adults and AUD 15 to 35 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Stubby

Things to do

  • Books
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 35 for adults, and AUD 15 to 35 for children
  • Nearby parking fee: AUD 25 per day (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 68932034202
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Pensione
Hotel Pensione Melbourne
Melbourne Hotel Pensione
Melbourne Pensione
Melbourne Pensione Hotel
Pensione Hotel
Pensione Hotel Melbourne
Pensione Melbourne
Pensione Melbourne Hotel
Pensione Hotel Melbourne - By 8 Melbourne
Pensione Boutique Hotel Melbourne
Best Western Melbourne City Hotel
Pensione Boutique Hotel Melbourne
Best Melbourne City Hotel
Best Melbourne City Melbourne
Best Western Melbourne City Hotel
Best Western Melbourne City Melbourne
Best Western Melbourne City Hotel Melbourne

Frequently asked questions

Is Best Western Melbourne City pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Best Western Melbourne City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Melbourne City?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Melbourne City located?

Located in Melbourne Central Business District, this hotel is within a 10-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. Marvel Stadium and Melbourne Central are also within 1 mi (2 km). Flagstaff Station is 16 minutes by foot and Melbourne Central Station is 22 minutes.

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Reviews

Best Western Melbourne City Reviews

8.2

Very Good

8.4

Cleanliness

10

Location

9.0

Staff & service

8.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 380 out of 1007 reviews
Rating 8 - Good. 402 out of 1007 reviews
Rating 6 - Okay. 147 out of 1007 reviews
Rating 4 - Poor. 49 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

Reviews

10/10 Excellent

Mischa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was neat with a charming window and the bathroom was compact and very clean.
Stayed 1 night in Aug 2025

8/10 Good

Mischa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have always liked the location and style here.
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and area
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option at a lower budget. Location excellent Staff very helpful Rooms clean Bed very comfortable I’ll stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and central to trans / casino and exhibition centre. Many great restaurants and hotels close by
Stayed 1 night in Jul 2025

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love here so much! They are so nice! I’d definitely recommend!
Stayed 1 night in Jul 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities
Great place to stay for a short period of time. One or two nights for work
Stayed 1 night in Apr 2025

8/10 Good

Aarthi

Liked: Cleanliness, staff & service, property conditions & facilities
The place is close to public transport
Stayed 1 night in Jul 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very convenient to the train station, Marvel Stadium and the Casino. The staff were very nice and friendly. I booked a small room (happy to pay a cheaper price) as it was only me and I was only staying for one night. I had all that I needed and I felt safe knowing that the external doors were locked at 10pm at night with staff still on duty. Will certainly book there again.
Stayed 1 night in Sep 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Idle location for events at exhibition centre
Stayed 6 nights in Jul 2025

10/10 Excellent

Marie Donita Ann

I would recommend staying at this place
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location
Stayed 1 night in May 2025

8/10 Good

PAULINA

Liked: Cleanliness, staff & service, amenities
If you just need a quick overnight stay in the city, this is a great option both price and value-wise.
Stayed 1 night in Jun 2025

10/10 Excellent

Ka Po Polly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便，房間整潔
Stayed 2 nights in Jun 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and friendly helpful staff
Stayed 1 night in Jun 2025

8/10 Good

jimmy

Ok
Stayed 14 nights in Jul 2025

6/10 Okay

Klauder

Disliked: Room comfort

Custo beneficio

Localizacao excelente , hotel basico custo beneficio
Stayed 8 nights in Mar 2025

10/10 Excellent

Shaun

Liked: Amenities
Good
Stayed 1 night in Jul 2025

4/10 Poor

Mayte

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fuimos andando a muchos sitios y si no tienes el gran CBD cerca. Ahora no esperes una habitación grande o un baño normal. Vistas a una pared. Mejor pilla otro por la zona
Stayed 4 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was small but had everything I needed and was in a great location. The staff were very helpful.
Stayed 2 nights in May 2025

8/10 Good

Maria Martha De Barros

Perto do centro comercial
Stayed 11 nights in Jun 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modest hotel but nice staff and clean. Location convenient to train and sky bus. Good budget accommodation
Stayed 3 nights in May 2025

8/10 Good

Lorenzo

Liked: Amenities
The hotel is rather old but is an adequate budget friendly place to stay with ample transport options close by .
Stayed 5 nights in May 2025

8/10 Good

Catherine

Liked: Property conditions & facilities
Very nice staff, room VERY small
Stayed 1 night in Jun 2025

8/10 Good

Philip

Liked: Cleanliness
Comfortable, clean and convenient.
Stayed 3 nights in May 2025

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