See all properties

The Chen Melbourne - Art Series

4.5 star property
Art Deco hotel with a fitness center and a rooftop terrace

Choose dates to view prices

Photo gallery for The Chen Melbourne - Art Series

Rooftop terrace
Fridge, electric kettle, cookware/dishes/utensils
2 bedrooms, minibar, in-room safe, desk
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Chen Queen

2 bedrooms, minibar, in-room safe, desk

Chen Queen

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Chen King, Balcony

2 bedrooms, minibar, in-room safe, desk

Chen King, Balcony

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds (Chen)

2 bedrooms, minibar, in-room safe, desk

Twin Room, 2 Queen Beds (Chen)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chen Deluxe King, Balcony

2 bedrooms, minibar, in-room safe, desk

Chen Deluxe King, Balcony

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chen Deluxe King

2 bedrooms, minibar, in-room safe, desk

Chen Deluxe King

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers

Avani Melbourne Box Hill Residences

  • Pool
  • Hot Tub
  • Kitchen
  • Washer
9.2 out of 10, Wonderful, 270 reviews
Avani Melbourne Box Hill Residences

About the neighborhood

Map
850 Whitehouse Rd, Box Hill, VIC, 3128

What's nearby

  • Box Hill Hospital - 7 min walk - 0.4 miles
  • Deakin University - 4 min drive - 2.4 miles
  • Doncaster Shopping Centre - 5 min drive - 2.6 miles
  • Melbourne Cricket Ground - 16 min drive - 8.7 miles
  • Rod Laver Arena - 16 min drive - 8.9 miles

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Fountains Restaurant - ‬6 min walk
  • ‪Zero Mode - ‬1 min walk
  • ‪Maru - ‬11 min walk
  • ‪Indochine Vietnamese Restaurant - ‬11 min walk

About this property

The Chen Melbourne - Art Series

Luxury hotel near Box Hill Hospital
Located close to Deakin University and Doncaster Shopping Centre, The Chen Melbourne - Art Series provides a rooftop terrace, dry cleaning/laundry services, and a bar. The on-site restaurant, Zero Moda, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers
  • Self parking (surcharge), an outdoor pool, and a 24-hour front desk
  • Luggage storage, an elevator, and smoke-free premises
  • Tour/ticket assistance and concierge services
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 100 rooms have comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Refrigerators, cookware/dishes/utensils, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 20 per day)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Golden Lilly
  • Zero Moda

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 49-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

Does The Chen Melbourne - Art Series have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

Is The Chen Melbourne - Art Series pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chen Melbourne - Art Series?

Self parking is available for AUD 20 per day. Limited spots are available.

What time is check-in at The Chen Melbourne - Art Series?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Chen Melbourne - Art Series?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Chen Melbourne - Art Series located?

Located in Box Hill, this luxury hotel is 0.4 mi (0.7 km) from Box Hill Hospital and within 3 mi (5 km) of Doncaster Shopping Centre and Deakin University. Swinburne University of Technology and Melbourne Cricket Ground are also within 12 mi (20 km). Box Hill Station is 6 minutes by foot and Mont Albert Station is 16 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 666 reviews
Rating 8 - Good. 184 out of 666 reviews
Rating 6 - Okay. 40 out of 666 reviews
Rating 4 - Poor. 17 out of 666 reviews
Rating 2 - Terrible. 13 out of 666 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities
amazing hotel
Stayed 7 nights in Jan 2025

8/10 Good

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well place
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service options.
Stayed 1 night in Apr 2025

10/10 Excellent

Pru

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean facility
Stayed 1 night in Oct 2024

8/10 Good

JUANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its was nice to stay their was a nice place
Stayed 2 nights in Jan 2024

4/10 Poor

Lucy

Disliked: Staff & service, amenities, property conditions & facilities
Two Coffe pods and curtain falling off the rail. External environment was unkempt with dead plants in pots and dirty windows.
Stayed 1 night in Mar 2025

10/10 Excellent

Maksud

Liked: Cleanliness, property conditions & facilities
Great cozy place to stay. Definitely recommended
Stayed 1 night in May 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful,especially the beautiful lady at the front desk…I wish her well with her new baby
Stayed 2 nights in Aug 2024

8/10 Good

S R Butcher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with lots of food options around except maybe breakfast and close to the train
Stayed 6 nights in Nov 2023

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazingly helpful knowledgeable and friendly
Stayed 3 nights in May 2024

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great It was home away from home Thank you very much
Stayed 2 nights in Apr 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptional
Stayed 3 nights in Jun 2024

10/10 Excellent

Yee man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lots of shops and restaurants around, good access to public transport. Comfortable stay!
Stayed 1 night in Apr 2023

10/10 Excellent

WEI-LIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and i really enjoyed our stay. We travelled a lot recently because of my daughter's sportst competitions. The Chen was the best within the hotels we staye in recently. We especially enjoyed the shower at the Chen. Also, we loved the convenient environment where diverse food choices are available. We will be back soon.
Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet and close to some amazing restaurants especially if you like hot pot!
Stayed 4 nights in Jul 2022

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms nice and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Grace Nicastro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great accommodation experience.
Stayed 1 night in Jul 2022

8/10 Good

Fui Koon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stand on city central and near the train station, shopping is very convienent.
Stayed 5 nights in Nov 2023

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Clean, comfortable and convenient. Staff were efficient and attentive.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexis

Liked: Staff & service, property conditions & facilities
We really enjoyed our stay. Only complaint was the carpet seemed quite stained, but overall it was quite nice
Stayed 1 night in Nov 2023

10/10 Excellent

Pui Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2023

10/10 Excellent

Bowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad, room is pretty large and quiet
Stayed 3 nights in Jun 2024