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Aparthotel

Apartments Melbourne Domain - New Quay Docklands

Property class: 4

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Photo gallery for Apartments Melbourne Domain - New Quay Docklands

A modern high-rise building with a curved facade and reflective glass windows. - Apartments Melbourne Domain - New Quay Docklands (Docklands)
A pool area with wooden flooring, white chairs, and a small pool. - Apartments Melbourne Domain - New Quay Docklands (Docklands)
A modern cafe with wooden tables and chairs, large windows, and a sign indicating menu items. - Apartments Melbourne Domain - New Quay Docklands (Docklands)
A marina with multiple boats docked, a city skyline in the background, and a modern building with a curved glass facade. - Apartments Melbourne Domain - New Quay Docklands (Docklands)
A marina with boats docked, a modern city skyline in the background, and a large stadium-like structure with a curved roof. - Apartments Melbourne Domain - New Quay Docklands (Docklands)
Marvel Stadium and Queen Victoria Market are located near Apartments Melbourne Domain - New Quay Docklands, which provides a marina, a grocery/convenience store, and shopping on site. Be sure to enjoy a meal at any of the 12 on-site restaurants. Free in-room WiFi is available to all guests, along with 5 coffee shops/cafes and laundry facilities.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Room options

About the neighborhood

Located in Docklands, a neighborhood in Melbourne, Apartments Melbourne Domain - New Quay Docklands is in the entertainment district and on the waterfront. Queen Victoria Market and Melbourne Central are notable landmarks, and travelers looking to shop may want to visit Collins Street and Bourke Street Mall. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Visit our Melbourne travel guide
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Map
13 Caravel Lane, Docklands, VIC, 3008

What's nearby

  • A waterfront with boats docked, modern buildings, and a distinctive curved skyscraper.
    Newquay Promenade
    1 min walk - 0.1 miles
  • A marina with boats docked, a city skyline in the background, and a clear blue sky.
    Melbourne City Marina
    3 min walk - 0.2 miles
  • A tall Ferris wheel with a clear blue sky in the background.
    The District Docklands
    3 min walk - 0.2 miles
  • A marina with several boats docked in front of the Marvel Stadium.
    Marvel Stadium
    7 min walk - 0.4 miles
  • A tram on a city street with pedestrians and buildings in the background.
    Collins Street
    14 min walk - 0.8 miles

Getting around

  • North Melbourne Station
    15 min walk
  • Southern Cross Station
    16 min walk
  • Melbourne Airport (MEL)
    22 min drive

Restaurants

  • Moon Dog Doglands
    7 min walk
  • Invergordon Bar
    1 min walk
  • Cargo
    2 min walk
  • Miss Ping’s
    7 min walk
  • Marriott Docklands M Lounge
    3 min walk

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  • Free WiFi
  • Air conditioning
  • Laundry
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per day
Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Does Apartments Melbourne Domain - New Quay Docklands have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Apartments Melbourne Domain - New Quay Docklands pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 20.00 per night.

What time is check-in at Apartments Melbourne Domain - New Quay Docklands?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Apartments Melbourne Domain - New Quay Docklands?

Check-out is at 10 AM.

Where is Apartments Melbourne Domain - New Quay Docklands located?

Located in Docklands, this aparthotel is within a 10-minute walk of The District Docklands and Marvel Stadium. Queen Victoria Market and Melbourne Convention and Exhibition Centre are also within 1 mi (2 km). North Melbourne Station is 15 minutes by foot and Flagstaff Station is 18 minutes.

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Reviews

Apartments Melbourne Domain - New Quay Docklands Reviews

7.2

Good

7.2

Cleanliness

8.6

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 276 out of 911 reviews
Rating 8 - Good. 257 out of 911 reviews
Rating 6 - Okay. 173 out of 911 reviews
Rating 4 - Poor. 125 out of 911 reviews
Rating 2 - Terrible. 80 out of 911 reviews

Reviews

Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service
Terrible check in experience. Grubby apartment.would never stay here again.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Jess

The apartment was nice, clean and in a nice spot with a good view. Was only a couple of things we weren’t happy with eg- toilet button was broken and couldn’t flush straight after flushing first time, shower handle wasn’t attached and fell off every time we showered, and the fan didn’t work properly so bathroom steamed up straight away and staff weren’t the friendliness.
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it 😄👍🍺
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Mariëlle

Liked: Cleanliness
Apartment in great location and clean. Very helpful staff. We enjoyed our stay.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Lovely staff, easy to find and super clean. Definately recommend.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the Apartments Melbourne Staff. I have stayed here a few times now and I love the apartments. Always clean and well maintained. i would highly recommend.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The owner canceled our booking so they could resell it at a higher price but they didn’t actually tell us or give us a refund. We arrived to check in to no booking. Luckily the nice girl at reception found us a room we could have which had maintenance issues. Very disappointing!
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Location and near to tram station. Good condition.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Close to tram stop and priced appropriately for its condition. The property seemed run down and in need of repair. No hot water on our second night/morning. No towels for the pool. Outdoor area dirty. No plug for kitchen sink to wash up.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Great spot to stay short 2 minute walk to tram and restaurants
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Pieter

Liked: Room comfort

Good position

The apartment was quite good . Spacious with most things needed . It is in a good spot in Docklands . The tv remote didn’t work and no tv remote for bedroom tv, but if your going to stay just for tv ,stay home. There is a good pool with in the building we stayed at.. I think there are a couple of apartment blocks that use the same reception . Shopping and eateries are plentiful and Docklands is getting bigger.. It’s not 5 star but it doesn’t claim to be . Overall a good place to stay.. I would stay there again ..
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The apartment was lovely except there was tape holding a window in providing a unsafe environment especially in the high winds on level 10 that we experienced. Pool was like ice and unfortunately no indoor pool was available although ad suggested there was. Air con DID NOT work which was particularly hard during a 44 degree day. The house keeper was very helpful, but the rest weren't so, and appeared annoyed when we arrived, and during phone conversations. Air con wasn't fixed and we were told owners wouldn't allow someone to come out till next morning
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not clean dirty carpet no ac in bed rooms no car park spot in same appartment block
Stayed 5 nights in Dec 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Sub standard room 1009P with missing, dirty or damaged blinds and insufficient towels for guests. Bathroom needs attention especially shower hose that makes floor completely wet when showering. Two pot lids but no pots for cooking. Gas stove knobs where broken and we didn’t know if gas was turned off so slept with balcony door open so we didn’t die in our sleep.
Stayed 4 nights in Dec 2019
Verified review

6/10 Okay

JC

Liked: Cleanliness
The apartments location was fantastic and check in was very smooth however the overall condition of the apartment was disappointing especially for the price we paid. Definitely did not look like the photos we saw wgen we booked. The main bedroom had a sliding door which was broken and could only open a quarter of the way, it was a squeeze just to get in. The second bedroom had no blinds on one window and broken ones on the other so all the light came through. The wifi in the apartment didn't work and we needed to wash all the glassware before we used them. Quite disappointing at 390 a night it's quite a rip off the only thing that is 4 star is the location.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Property is lovely but needs a little maintenance attention. Toilet roll holder is falling off. Heating doesn’t work Portable heater also doesn’t work
Stayed 5 nights in Dec 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked two apartments in the one booking and when checking in was informed that the two apartments were not together in the same building. One apartment was two blocks away from the other in a totally separate apartment building. No mention in any communication on website or in correspondence emails that booking could be split and not together. Reception at check in tried their best to accommodate after we complained but best they could do was put us in separate buildings next door to each other. Apartments themselves were lovely.
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasn't ready when I arrived at 5.30pm. The carpet was being cleaned and i was not told this was to be ocurring! Although only a small area of say 2m2, it was right in the main walk area outside the bathroom. I had to wait while they finished off and then had to endure soggy carpets and a room that smelled like a wet dog. There wasn't a toilet roll holder and the bedroom window latches were broken meaning that I couldn't shut out the noise of Footscray Rd right underneath me... Check in was less than professional and they seemed annoyed that I was annoyed that the room wasn't ready! The room had a couple of pieces of cheap furniture and was not inviting or pleasant to be in.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was confusing. Checkout communication failed
Stayed 1 night in Nov 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed, room looked like it hadn’t been cleaned prior to check in.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely happy with apartment. Location was ideal
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this spot. Wonderful views and great staff. The apartments are always clean and fully stock just like home
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were completely happy with our stay, the apartment was clean and spacious and in a great location. Also, the staff were friendly and polite.
Stayed 7 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The property was in a great location and the staff were friendly and helpful. My only gripe was the condition of the room was a little tired, hole in the wall also some marks here and there. Nothing serious though. My major gripe was about the indoor pool, there wasn’t one. We did have access to one in another hotel down the road, about 100 meters away and that was fantastic. But we only booked the hotel because of the indoor pool, had we known there wasn’t one we would have booked elsewhere. The outdoor pool was brilliant but not suitable when the outside temp was 12 degrees. Having said that I wouldn’t hesitate in recommending the hotel to others especially at the price we paid and the fact that it’s in a perfect location.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The doclands has never taken off in Melbourne and i can see why with these awful interior decorated apartments that appear filthy!!!! Why would you stay in the doclands when their are no restaurants or cafes and poorly designed apartments and a shower that spays water out making a horrible experience that isnt relaxing at all. And to top it off their is a $300 bond and then you get it back in 21 days!!!!! Dont bother stay else where more centrally located in the heart of the city.
Stayed 4 nights in Sep 2019