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Apartments Melbourne Domain - New Quay Docklands

4.0 star property
Waterfront aparthotel with 12 restaurants and a marina

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Photo gallery for Apartments Melbourne Domain - New Quay Docklands

Front of property
Smart TV
Indoor pool, outdoor pool
Individually decorated, individually furnished, soundproofing
Individually decorated, individually furnished, soundproofing

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Gym
  • Kitchen
  • Air conditioning

Room options

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Exterior

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About the neighborhood

Map
13 Caravel Lane, Docklands, VIC, 3008

What's nearby

  • Marvel Stadium - 5 min walk - 0.3 miles
  • Melbourne Convention and Exhibition Centre - 17 min walk - 0.9 miles
  • Queen Victoria Market - 19 min walk - 1.0 mile
  • Crown Casino - 2 min drive - 1.2 miles
  • Melbourne Central - 3 min drive - 1.5 miles

Getting around

  • Southern Cross Station - 16 min walk
  • North Melbourne Station - 16 min walk
  • Melbourne Airport (MEL) - 19 min drive

Restaurants

  • ‪Archie Brothers Cirque Electriq Melbourne - ‬4 min walk
  • ‪China Bar Docklands - ‬5 min walk
  • ‪Cargo Restaurant - ‬2 min walk
  • ‪Archer's - ‬3 min walk
  • ‪Sushi Yuzen - ‬5 min walk

About this property

Apartments Melbourne Domain - New Quay Docklands

Upscale aparthotel near Marvel Stadium
Located close to Queen Victoria Market, Apartments Melbourne Domain - New Quay Docklands provides a marina, a grocery/convenience store, and shopping on site. Be sure to enjoy a meal at any of the 12 on-site restaurants. Free in-room WiFi is available to all guests, along with 5 coffee shops/cafes and laundry facilities.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Self parking (surcharge), access to a nearby indoor pool, and access to a nearby health club
  • Multilingual staff, a front-desk safe, and ATM/banking services
  • An elevator, smoke-free premises, and luggage storage
  • Guest reviews give top marks for the first-rate property condition
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and separate dining areas.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Balconies, separate sitting areas, and separate dining areas

Languages

Chinese (Mandarin), English, French, Indonesian, Spanish

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Apartments Melbourne Domain New Quay Docklands
Melbourne Domain Docklands
Apartments Domain New Quay
Melbourne Domain New Quay Docklands
Domain New Quay
Apartments Melbourne Domain New Quay Docklands Apartment
Apartments Domain New Quay Apartment
Apartments Melbourne Domain Docklands
Apartments Melbourne Domain New Quay Docklands
Apartments Melbourne Domain - New Quay Docklands Docklands
Apartments Melbourne Domain - New Quay Docklands Aparthotel

Frequently asked questions

Does Apartments Melbourne Domain - New Quay Docklands have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Apartments Melbourne Domain - New Quay Docklands pet-friendly?

No, pets are not allowed at this property.

How much is parking at Apartments Melbourne Domain - New Quay Docklands?

Self parking is available for AUD 20.00 per night.

What time is check-in at Apartments Melbourne Domain - New Quay Docklands?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Apartments Melbourne Domain - New Quay Docklands?

Check-out is at 10 AM.

Where is Apartments Melbourne Domain - New Quay Docklands located?

Located in Docklands, this aparthotel is within a 10-minute walk of The District Docklands and Marvel Stadium. Collins Street and Queen Victoria Market are also within 1 mi (2 km). North Melbourne Station is 16 minutes by foot and Flagstaff Station is 18 minutes.

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Apartments Melbourne Domain - New Quay Docklands Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 276 out of 911 reviews
Rating 8 - Good. 257 out of 911 reviews
Rating 6 - Okay. 173 out of 911 reviews
Rating 4 - Poor. 125 out of 911 reviews
Rating 2 - Terrible. 80 out of 911 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10

Terrible check in experience. Grubby apartment.would never stay here again.
Stayed 2 nights in Mar 2020

4/10

Stayed 2 nights in Mar 2020

6/10

The apartment was nice, clean and in a nice spot with a good view. Was only a couple of things we weren’t happy with eg- toilet button was broken and couldn’t flush straight after flushing first time, shower handle wasn’t attached and fell off every time we showered, and the fan didn’t work properly so bathroom steamed up straight away and staff weren’t the friendliness.
Stayed 2 nights in Mar 2020

4/10

Stayed 2 nights in Mar 2020

8/10

Loved it 😄👍🍺
Stayed 1 night in Feb 2020

10/10

Stayed 9 nights in Feb 2020

10/10

Apartment in great location and clean. Very helpful staff. We enjoyed our stay.
Stayed 2 nights in Feb 2020

10/10

Excellent property. Lovely staff, easy to find and super clean. Definately recommend.
Stayed 1 night in Feb 2020

10/10

Excellent service from the Apartments Melbourne Staff. I have stayed here a few times now and I love the apartments. Always clean and well maintained. i would highly recommend.
Stayed 1 night in Feb 2020

4/10

Stayed 1 night in Jan 2020

4/10

The owner canceled our booking so they could resell it at a higher price but they didn’t actually tell us or give us a refund. We arrived to check in to no booking. Luckily the nice girl at reception found us a room we could have which had maintenance issues. Very disappointing!
Stayed 2 nights in Jan 2020

8/10

Location and near to tram station. Good condition.
Stayed 1 night in Jan 2020

6/10

Close to tram stop and priced appropriately for its condition. The property seemed run down and in need of repair. No hot water on our second night/morning. No towels for the pool. Outdoor area dirty. No plug for kitchen sink to wash up.
Stayed 2 nights in Jan 2020

8/10

Great spot to stay short 2 minute walk to tram and restaurants
Stayed 3 nights in Jan 2020

2/10

Stayed 5 nights in Jan 2020

6/10

The apartment was quite good . Spacious with most things needed . It is in a good spot in Docklands . The tv remote didn’t work and no tv remote for bedroom tv, but if your going to stay just for tv ,stay home. There is a good pool with in the building we stayed at.. I think there are a couple of apartment blocks that use the same reception . Shopping and eateries are plentiful and Docklands is getting bigger.. It’s not 5 star but it doesn’t claim to be . Overall a good place to stay.. I would stay there again ..
Stayed 1 night in Jan 2020

4/10

The apartment was lovely except there was tape holding a window in providing a unsafe environment especially in the high winds on level 10 that we experienced. Pool was like ice and unfortunately no indoor pool was available although ad suggested there was. Air con DID NOT work which was particularly hard during a 44 degree day. The house keeper was very helpful, but the rest weren't so, and appeared annoyed when we arrived, and during phone conversations. Air con wasn't fixed and we were told owners wouldn't allow someone to come out till next morning
Stayed 1 night in Dec 2019

10/10

Stayed 4 nights in Dec 2019

6/10

Not clean dirty carpet no ac in bed rooms no car park spot in same appartment block
Stayed 5 nights in Dec 2019

4/10

Sub standard room 1009P with missing, dirty or damaged blinds and insufficient towels for guests. Bathroom needs attention especially shower hose that makes floor completely wet when showering. Two pot lids but no pots for cooking. Gas stove knobs where broken and we didn’t know if gas was turned off so slept with balcony door open so we didn’t die in our sleep.
Stayed 4 nights in Dec 2019

6/10

The apartments location was fantastic and check in was very smooth however the overall condition of the apartment was disappointing especially for the price we paid. Definitely did not look like the photos we saw wgen we booked. The main bedroom had a sliding door which was broken and could only open a quarter of the way, it was a squeeze just to get in. The second bedroom had no blinds on one window and broken ones on the other so all the light came through. The wifi in the apartment didn't work and we needed to wash all the glassware before we used them. Quite disappointing at 390 a night it's quite a rip off the only thing that is 4 star is the location.
Stayed 1 night in Dec 2019

8/10

Property is lovely but needs a little maintenance attention. Toilet roll holder is falling off. Heating doesn’t work Portable heater also doesn’t work
Stayed 5 nights in Dec 2019

6/10

Booked two apartments in the one booking and when checking in was informed that the two apartments were not together in the same building. One apartment was two blocks away from the other in a totally separate apartment building. No mention in any communication on website or in correspondence emails that booking could be split and not together. Reception at check in tried their best to accommodate after we complained but best they could do was put us in separate buildings next door to each other. Apartments themselves were lovely.
Stayed 3 nights in Dec 2019

8/10

Stayed 1 night in Nov 2019

4/10

The room wasn't ready when I arrived at 5.30pm. The carpet was being cleaned and i was not told this was to be ocurring! Although only a small area of say 2m2, it was right in the main walk area outside the bathroom. I had to wait while they finished off and then had to endure soggy carpets and a room that smelled like a wet dog. There wasn't a toilet roll holder and the bedroom window latches were broken meaning that I couldn't shut out the noise of Footscray Rd right underneath me... Check in was less than professional and they seemed annoyed that I was annoyed that the room wasn't ready! The room had a couple of pieces of cheap furniture and was not inviting or pleasant to be in.
Stayed 1 night in Nov 2019