See all properties
Aparthotel

MainStay Suites Kew

Property class: 4

Choose dates to view prices

Photo gallery for MainStay Suites Kew

A dining table set with white plates, bowls, and cutlery, with a plant in a glass vase. - MainStay Suites Kew (Kew)
A patio with a table and chairs, a grill, and a gated entrance. - MainStay Suites Kew (Kew)
A modern kitchen with white cabinetry, a built-in oven, and a small island with a fruit bowl. - MainStay Suites Kew (Kew)
A neatly made bed with patterned pillows and a modern wall-mounted lamp. - MainStay Suites Kew (Kew)
A modern kitchen with white cabinetry, a stainless steel sink, a built-in oven, and a toaster. - MainStay Suites Kew (Kew)
Located close to Studley Park Boathouse and Melbourne Cricket Ground, MainStay Suites Kew provides an airport shuttle, a terrace, and a garden. Free in-room WiFi and dry cleaning/laundry services are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Queen Bed, Non Smoking (Efficiency)

A modern living room with a grey sofa, armchairs, a coffee table, and a TV.

Room, 1 Queen Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Non Smoking (Efficiency)

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and framed pictures on the wall.

Room, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

A hotel room with a large bed, two bedside tables with lamps, a wardrobe, and two framed pictures on the wall.

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking (Efficiency)

A modern living room with a grey sofa, armchairs, a coffee table, and a TV.

Room, 1 Queen Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs and a table.

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Kew, a neighborhood in Melbourne, MainStay Suites Kew is in a shopping district and near a metro station. Melbourne Central and Queen Victoria Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Studley Park Boathouse and SEA LIFE Melbourne. Looking to enjoy an event or a game? See what's going on at Melbourne Cricket Ground or Rod Laver Arena. Visit our Melbourne travel guide
View more Aparthotels in Melbourne
Map
19-21 Walpole Street, Kew, VIC, 3101

What's nearby

  • A storefront with the sign "LIDIS TAILORS MEN'SWEAR" and a price tag for suits.
    Bridge Road
    5 min drive - 1.9 miles
  • A calm river with a wooden bridge and dense trees on both sides.
    Studley Park Boathouse
    8 min drive - 3.6 miles
  • Yarra Bend Park
    14 min walk - 0.8 miles
  • Swinburne University of Technology
    4 min drive - 1.2 miles
  • Victoria Gardens Shopping Centre
    5 min drive - 1.9 miles

Getting around

  • Hawthorn Station
    3 min drive
  • Essendon Station
    15 min drive
  • Melbourne Airport (MEL)
    37 min drive

Restaurants

  • Provence Kitchen Cafe
    2 min drive
  • Marché Cafe
    2 min drive
  • Laurent Bakery Hawthorn
    3 min drive
  • Guzman Y Gomez
    3 min drive
  • Adeney
    2 min drive

Similar properties

Exterior
Melbourne Kew Central Apartment Hotel
Kew
  • Kitchen
  • Parking included
  • Air conditioning
  • Outdoor Space
7.0 out of 10, Good, 134 reviews
Melbourne Kew Central Apartment Hotel
Compare similar properties

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car not required
  • Free secured, covered self parking on site
  • Limited onsite self parking

Family friendly

  • Crib: AUD 10 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 55 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with satellite channels
  • DVD player

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: AUD 350 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board
  • Luggage storage
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the suburbs
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station

Things to do

  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 35 units
  • 4 floors
  • 5 buildings
  • Built in 1999
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Garden
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.7 percent for credit card payments
The front desk is open Monday - Sunday (8:00 AM - 9:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of AUD 350 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 200 per stay
  • Administrative fee: AUD 5 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 250 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: AUD 350 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 55 per night
  • High chair fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 2.7 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does MainStay Suites Kew have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is MainStay Suites Kew pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of AUD 350 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at MainStay Suites Kew?

Check-in start time: 2:00 PM; Check-in end time: 8:30 PM.

What time is check-out at MainStay Suites Kew?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does MainStay Suites Kew provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 250 per vehicle applies.

Where is MainStay Suites Kew located?

Located in Kew, this aparthotel is 1.7 mi (2.7 km) from Studley Park Boathouse and within 6 mi (10 km) of Melbourne Cricket Ground and Princess Theatre. Rod Laver Arena and Queen Victoria Market are also within 6 mi (10 km). Hawthorn Station is 27 minutes by foot and Glenferrie Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

MainStay Suites Kew Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 141 out of 302 reviews
Rating 8 - Good. 125 out of 302 reviews
Rating 6 - Okay. 26 out of 302 reviews
Rating 4 - Poor. 6 out of 302 reviews
Rating 2 - Terrible. 4 out of 302 reviews

Reviews

Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and suited our needs
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location particularly if needing a longer stay. Everything you need is right outside your door step, and the apartments are comfortable and large with a good kitchen.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s a great place to stay. Close to shops and amenities and the staff are friendly and helpful. The apartment is clean, well equipped and spacious
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here for 5 nights as I was visiting friends who lived in Kew. It was spacious. Staff were super friendly and helpful. Had some noisy neighbours one evening but the staff handled it efficiently. Next door to shops which was super handy. Really enjoyed my stay.
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

Carl

Liked: Amenities, communication
Needs a bit of a tidy up around the grounds of the buildings
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Beccy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great area, clean, spacious, good amenities. Bit out dated.
Stayed 3 nights in Jan 2023
Verified review

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Washing machine and dryer was an unexpected bonus.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed in a 2 bedroom apartment which was very spacious. The main bedroom had an ensuite and both had built in robes. There is a Woolworths next door and a short walk to the main road for trams. Staff at reception were very helpful.
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Outstanding customer service and the suites are spacious and comfortable. There are a lot of stairs within the property, so be mindful of that. I had a pram with me, and they kindly gave me a room on the ground floor. I couldn’t recommend it higher! I stayed for 2 nights with my family for a wedding. Perfect accommodation
Verified review

8/10 Good

Robyn-Anne

Liked: Room comfort, communication

Just as pictured

I was exactly what I expected.
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

Craig

Disliked: Amenities, property conditions & facilities, communication
No communication around the premises not having elevators bit average trying to carry luggage up 3 flights of stairs room very dated with limited inclusions
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Barb

Liked: Amenities, property conditions & facilities, communication
I like the area to stay in when I am in Melbourne For me it is easy to drive to and park car etc. Stairs from carpark to ground level a bit of a trial. But I do appreciate car being under cover etc. It was hot this time and I happily found a fan for the bedroom ... So all things I needed were there
Stayed 1 night in Jan 2023
Verified review

4/10 Poor

Tammy

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The Apartment was very dirty. Bins hadn't been emptied from previous guests. After having been moved to a new apartment as first one allocated was in worse condition, we chose to say nothing & clean it ourselves.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, room comfort, communication

Great apartment in an ideal location in Kew.

Five day trip for a birthday celebration. Easy arrival, very good wifi in large and well appointed apartment. Love the location and keep coming back every year.
Stayed 4 nights in May 2022
Verified review

8/10 Good

Jayne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Out of hours Check in process was easy. There are a fair few stairs to get to the apartment, which isn’t that convenient if you’re like us with a toddler/pram. A bit of noise comes from the upstairs apartments, however apart from that our stay was nice and quiet and generally comfortable.
Stayed 1 night in Apr 2022
Verified review

4/10 Poor

MICHAEL

Liked: Communication
Disliked: Property conditions & facilities
Situated in a very central position with all amenities ie shops, transport etc very close by and handy. Couldn't believe how dusty and somewhat dirty it was. It appears if hadn't been cleaned or dusted. Ensuite had hair all over the floor and basin. Walls very thin so unfortunately quite noisy
Stayed 4 nights in Mar 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location. Room is clean and comfortable
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, room comfort, communication

Long weekend at Quest Kew

A wonderful long weekend in a 3 bedroom apartment with 5 adults. Clean, great bedding and very comfortable with every amenity. Just a few metres to a variety of cafes, restaurants and supermarket as well as the trams to the city and Box Hill. Great heating options throughout the apartment and highly recommend Quest Kew.
Stayed 3 nights in May 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
No explanation of how to access car park after hours despite 7 emails & 3 phone calls!
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ifucyoviycykvykvykvykcohcohcohcyiijcykvkjchlvukvkj
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Ann

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is in a great location but needs an update.
Stayed 7 nights in Dec 2020
Verified review

6/10 Okay

Kerry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very outdated , clean and tidy Steps every where - car park hard to get too and carrying everything up and down stairs
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacob as the on-site manager was terrific and extremely helpful and communicative.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

CHING HAN

Liked: Staff & service, property conditions & facilities, room comfort
地方寛敞，買嘢方便，但今次我是長住3星期，一星期只來三天打掃，不太清潔，總括而然，下次仍會考慮，並且會推介給朋友！
Stayed 17 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here, would stay again. Staff were super helpful & very clear with check-in details. Large appartments in good condition, clean comfortable, everything you need.
Stayed 1 night in Feb 2020