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Platinum Hotel

Guests start their day with a delicious breakfast buffet before heading out to explore the city or returning to relax at this conveniently positioned retreat

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Photo gallery for Platinum Hotel

Exterior - Platinum Hotel (Madinah)
Restaurant - Platinum Hotel (Madinah)
Reception - Platinum Hotel (Madinah)
Exterior - Platinum Hotel (Madinah)
Free daily buffet breakfast - Platinum Hotel (Madinah)
Y platinum welcomes travelers with a hearty breakfast buffet and on-site restaurant. Enjoy practical amenities like in-room WiFi, self-parking, secure luggage storage, and dry cleaning/laundry services. Past visitors praise the staff's attentive service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 Bedroom

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Connecting Rooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Connecting Rooms

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Triple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Triple Room

  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Suite, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

About the neighborhood

Madinah is home to Platinum Hotel. Prophet's Mosque and Ghars Well are local landmarks, and the area's natural beauty can be seen at Jabal Ahad Garden Park and King Fahd Central Park. Madinah Adventures Park and Madina Arts Center are also worth visiting. Visit our Madinah travel guide
Map
Medina, Madinah, Al Madinah Province, 4524

What's nearby

  • Quba Mosque in Al Madinah, Saudi Arabia
    Quba Mosque
    7 min drive - 4.1 miles
  • 0_137289560
    Prophet's Mosque
    9 min drive - 4.8 miles
  • Al-Rashid Mega Mall
    4 min drive - 2.3 miles
  • Ghars Well
    6 min drive - 3.7 miles
  • Al-Baqi Cemetery
    8 min drive - 4.1 miles

Getting around

  • Madinah Station
    11 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    19 min drive

Restaurants

  • asa آسا
    5 min walk
  • Leet | ليت
    4 min walk
  • سيريه الخالديه
    14 min walk
  • بارنز الخالديه
    10 min walk
  • Deep Fries
    6 min walk

About this property

Platinum Hotel

Hotel near Prophet's Mosque
At Platinum Hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • An elevator, luggage storage, and a 24-hour front desk
Room features
All 70 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Blackout drapes/curtains and turndown services
  • Flat-screen TVs with satellite channels
  • Electric kettles, housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007368

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Frequently asked questions

Is Platinum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Platinum Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Platinum Hotel?

Check-out is at 2:00 PM.

Where is Platinum Hotel located?

Situated in Madinah, this hotel is 2.2 mi (3.5 km) from Al-Rashid Mega Mall and within 6 mi (10 km) of Prophet's Mosque and Ghars Well. Quba Mosque and Masjid Al-Jummah are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Platinum Hotel Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

7.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 29 out of 63 reviews
Rating 8 - Good. 19 out of 63 reviews
Rating 6 - Okay. 5 out of 63 reviews
Rating 4 - Poor. 4 out of 63 reviews
Rating 2 - Terrible. 6 out of 63 reviews

Reviews

Verified

10/10 Excellent

thora

Liked: Cleanliness, amenities, property conditions & facilities
It was one of the most comfortable, quiet hotel I’ve stayed in.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & quiet
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Salam

Liked: Amenities
Very kind people. Geat breakfas The room very clean
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Ahmed

Liked: Staff & service, property conditions & facilities
The property was clean , the staff were helpful. Just the area was far away from the centre
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and state of the art facilities.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Matab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean no noise and safe
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Everything was great. We liked the kitchen a lot . The Egyptian guy there was very friendly and very polite. Thanks to him.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y Platinum hotel is a total gem! It's located about 10mns ride from Musjid al Nabiyou, uber rides are about $5 to the Musjid. The room was spacious, clean and quiet. They fill up the fridge with free drinks. The staff is very professional and courteous. Breakfast was included and very good. The price is affordable.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Mohammad Saeed

Liked: Cleanliness, amenities
A bit far from Prophet's mosque but good compare to the hotels in Haram area. Quiet and safe, clean. The ine problem is they don’t do housekeeping on daily basis, the travelers needs to ask for it. I will recommend.
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Mohamed

Great hotel
Stayed 2 nights in Aug 2024
Verified

8/10 Good

ILYAS AHMED

Liked: Cleanliness, staff & service, amenities
Little bit far from حرم and each visit to Haram cost 20 - 30 Ryal.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Muhammad

In their online Ad, it’s posted that the property was only .8 or less than one kilometer from the Prophet’s Mosque but in reality it’s almost 7-8 km awan and it takes almost 20-25 mins on a car. Otherwise, it’s a good location, staff was good and breakfast was great too.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nashiratu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is so serene and clean.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Ahmed

Liked: Staff & service, amenities
I didn’t like the bathroom here and that’s all
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Abdullatif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was lovely and helpful
Verified

8/10 Good

Oseni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing, will try again!
Stayed 12 nights in Mar 2024
Verified

8/10 Good

abdelaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel & good service

Good hotel people are nice and good service. Non smoking room could improve the comfort. Buffet Breakfast was ok. Coffer machine and Pancake could make the stay better.
Stayed 6 nights in Jun 2023
Verified

8/10 Good

AHMED

Liked: Cleanliness
Property in very nice and quite area, but little far from haram and I think house keeping by request cause we didn’t have any in our stay also breakfast area very small to accommodate all guests but overall nice place
Verified

10/10 Excellent

Kazeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Conducive

Good experience
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Aqib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, staff was cooperative. Little far from Masjid Nabwi. You need to book your uber/taxi in advance.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Muhammad Mohsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 2 nights in Jan 2024
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel had a bad smell and the pictures were so deceptive.
Stayed 1 night in Feb 2024
Verified

8/10 Good

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
You need to adjust location and map direction, I went to different area very far from the hotel, wasted alot of time, all directions on expedia applications are wrong , I used google map to find the Hotel.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Abdullah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place is nice but the staff is very rude and have zero hospitality. I personally wouldn't be coming back.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Husham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad staff response I don't recommend this hotel to any body Please don't come here