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Platinum Hotel

Hotel in Madinah with free breakfast and a 24-hour front desk

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Photo gallery for Platinum Hotel

In-room safe, blackout drapes, iron/ironing board, free WiFi
Restaurant
Reception
Exterior
Suite, 1 Bedroom, Connecting Rooms | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Electric kettle
Satellite channels
Iron/ironing board
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 Bedroom

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Connecting Rooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Electric kettle
Satellite channels
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Triple Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Suite, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Electric kettle
Satellite channels
Iron/ironing board
In-room safe
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
Electric kettle
Satellite channels
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

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About the neighborhood

Map
Medina, Medina, Madinah, Al Madinah Province, 4524

What's nearby

  • Islamic University of Madinah - 5 min drive - 3.4 miles
  • Qiblatain Mosque - 6 min drive - 4.6 miles
  • Madina Mall - 10 min drive - 7.7 miles
  • Al-Baqi Cemetery - 11 min drive - 8.8 miles
  • Prophet's Mosque - 12 min drive - 8.6 miles

Getting around

  • Madinah Station - 28 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 17 min drive

Restaurants

  • ‪Barn Café - ‬15 min walk
  • ‪سنجل كافيه - ‬6 min drive
  • ‪ديكاف - ‬5 min drive
  • ‪عبق الشاي - ‬5 min drive
  • ‪توابل البرجر - ‬3 min drive

About this property

Platinum Hotel

Property highlights
At Platinum Hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, luggage storage, and an elevator
Room features
All 70 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Blackout drapes/curtains and turndown services
  • Flat-screen TVs with satellite channels
  • Electric kettles, housekeeping, and electrical adapters/chargers

Languages

Arabic

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007368

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property is also known as

Y platinum
Platinum Hotel Hotel
Platinum Hotel Madinah
Platinum Hotel Hotel Madinah

Frequently asked questions

Is Platinum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Hotel?

Self parking is free at this property.

What time is check-in at Platinum Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Platinum Hotel?

Check-out is at 2:00 PM.

Where is Platinum Hotel located?

Situated in Madinah, this hotel is 2.8 mi (4.5 km) from Taibah University and within 6 mi (10 km) of Al Noor Mall and Qiblatain Mosque. Islamic University of Madinah and The Seven Mosques are also within 6 mi (10 km).

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Platinum Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 4 out of 55 reviews
Rating 2 - Terrible. 5 out of 55 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10

The property was clean , the staff were helpful. Just the area was far away from the centre
Stayed 3 nights in Mar 2025

10/10

Great hotel
Stayed 2 nights in Aug 2024

10/10

The environment is so serene and clean.
Stayed 2 nights in Dec 2024

10/10

Very nice & quiet
Stayed 2 nights in Aug 2024

10/10

Y Platinum hotel is a total gem! It's located about 10mns ride from Musjid al Nabiyou, uber rides are about $5 to the Musjid. The room was spacious, clean and quiet. They fill up the fridge with free drinks. The staff is very professional and courteous. Breakfast was included and very good. The price is affordable.
Stayed 3 nights in Jan 2025

8/10

You need to adjust location and map direction, I went to different area very far from the hotel, wasted alot of time, all directions on expedia applications are wrong , I used google map to find the Hotel.
Stayed 1 night in Feb 2025

10/10

Very kind people. Geat breakfas The room very clean
Stayed 4 nights in Jan 2024

2/10

The place is nice but the staff is very rude and have zero hospitality. I personally wouldn't be coming back.
Stayed 2 nights in Dec 2024

10/10

Cleanliness and state of the art facilities.
Stayed 1 night in Jan 2024

10/10

Nice and clean no noise and safe
Stayed 3 nights in May 2024

8/10

Amazing, will try again!
Stayed 12 nights in Mar 2024

10/10

The stuff was lovely and helpful

10/10

Everything was great. We liked the kitchen a lot . The Egyptian guy there was very friendly and very polite. Thanks to him.
Stayed 2 nights in Jun 2024

10/10

Good experience
Stayed 2 nights in Mar 2024

8/10

Good hotel people are nice and good service. Non smoking room could improve the comfort. Buffet Breakfast was ok. Coffer machine and Pancake could make the stay better.
Stayed 6 nights in Jun 2023

8/10

Property in very nice and quite area, but little far from haram and I think house keeping by request cause we didn’t have any in our stay also breakfast area very small to accommodate all guests but overall nice place

10/10

Recommend
Stayed 2 nights in Jan 2024

10/10

Clean rooms, staff was cooperative. Little far from Masjid Nabwi. You need to book your uber/taxi in advance.
Stayed 3 nights in Feb 2023

4/10

The hotel had a bad smell and the pictures were so deceptive.
Stayed 1 night in Feb 2024

8/10

A bit far from Prophet's mosque but good compare to the hotels in Haram area. Quiet and safe, clean. The ine problem is they don’t do housekeeping on daily basis, the travelers needs to ask for it. I will recommend.
Stayed 5 nights in Sep 2023

6/10

The room was fine but too much noise from the other rooms and their toilets.
Stayed 5 nights in Dec 2023

4/10

Bad staff response I don't recommend this hotel to any body Please don't come here

8/10

The rooms were not in good condition.
Stayed 3 nights in Dec 2023

6/10

The purpose of our visit was to zyarat masjid Al nabawi but to get Taxi or Uber made it a nightmare for us to go around . other than that stuff , room everything else very good.
Stayed 2 nights in Jan 2023

10/10

The staff was exceptionally good speak fluent English, helpful , very helpful. Large rooms . Hot water . All services were excellent, got my laundry done in an hours time . The only glitch if you are a pilgrim is the distance from Haram Sharif :( 15 minutes by car :( On a Friday practically impossible to get a cab to go to Haram even at 11 am … Else , no complaints..
Stayed 2 nights in Sep 2022