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Sofitel Shahd Al Madinah

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Interior - Sofitel Shahd Al Madinah (Madinah)
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Interior - Sofitel Shahd Al Madinah (Madinah)
Reception - Sofitel Shahd Al Madinah (Madinah)
Junior Suite | Premium bedding, free minibar, in-room safe, desk - Sofitel Shahd Al Madinah (Madinah)
Luxury
5.0 star property
8.6

Excellent

Luxury hotel near The Green Dome

Located close to Prophet's Mosque and Al-Baqi Cemetery, Sofitel Shahd Al Madinah provides a coffee shop/cafe, dry cleaning/laundry services, and a health club. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Classic Room, 1 King Bed

8.0 out of 10
Very good
(24 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Classic Triple Room, 3 Twin Beds

7.4 out of 10
Good
(11 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds

7.4 out of 10
Good
(18 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige) | Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

7.2 out of 10
Good
(11 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Twin Bed (Prestige)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

Combined shower/tub, eco-friendly toiletries, hair dryer, slippers

Presidential Suite, 3 Bedrooms (Haram Plaza View)

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 King Beds

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 120 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram Plaza view)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, free minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, free minibar, in-room safe, desk

Family Suite, Multiple Beds

  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed (Imperial - Harram Partial View)

Suite, 1 King Bed (Imperial - Harram Partial View) | Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Imperial - Harram Partial View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Madinah City Center, a neighborhood in Madinah, Sofitel Shahd Al Madinah is near the airport and near a train station. The Green Dome and Al-Baqi Cemetery are notable landmarks, and travelers looking to shop may want to visit Madina Mall and Al-Rashid Mega Mall. Prophet's Mosque and Quba Mosque are two other places to visit that come recommended. Visit our Madinah travel guide
Map
King Fahad Road, Building 2943, Madinah, 42311

What's nearby

  • 0_137289560
    Prophet's Mosque
    10 min walk - 0.6 miles
  • The Green Dome of the Prophet Mosque in Medina. Al-Masjid Al-Nabawi.
    The Green Dome
    10 min walk - 0.6 miles
  • Al-Baqi Cemetery
    10 min walk - 0.6 miles
  • Masjid Al Ghamamah
    12 min walk - 0.7 miles
  • Al-Safiya Museum and Garden
    15 min walk - 0.8 miles

Getting around

  • Madinah Station
    14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    20 min drive

Restaurants

  • Kiffa | كفة
    2 min walk
  • Al Baik
    3 min walk
  • Al-Marwa restaurant | مطعم المروة
    3 min walk
  • Cafe Najd
    1 min walk
  • رسلانية
    1 min walk

About this property

Sofitel Shahd Al Madinah

Luxury hotel near The Green Dome
Located close to Prophet's Mosque and Al-Baqi Cemetery, Sofitel Shahd Al Madinah provides a coffee shop/cafe, dry cleaning/laundry services, and a health club. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Self parking (surcharge), a gift shop, and multilingual staff
  • ATM/banking services, free newspapers, and a front-desk safe
  • A 24-hour front desk, luggage storage, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 469 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and free stocked minibars.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and shower/tub combinations
  • TVs with satellite channels
  • Refrigerators, free infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (SAR 150 per day)

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Arabesque
  • Shahd Lounge
  • Ward Al Madinah

Things to do

  • Health club

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: SAR 150 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007643

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Sofitel Shahd Al Madinah pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for SAR 150 per day.

What time is check-in at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM. Late check-in is available from midnight–4:00 AM for a fee.

What time is check-out at Sofitel Shahd Al Madinah?

Check-out is at noon.

Where is Sofitel Shahd Al Madinah located?

Located in Madinah City Center, this luxury hotel is within a 10-minute walk of The Green Dome, Prophet's Mosque, and Al-Baqi Cemetery. Quba Mosque and Qiblatain Mosque are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofitel Shahd Al Madinah Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 413 out of 642 reviews
Rating 8 - Good. 107 out of 642 reviews
Rating 6 - Okay. 46 out of 642 reviews
Rating 4 - Poor. 31 out of 642 reviews
Rating 2 - Terrible. 45 out of 642 reviews

Reviews

Verified

10/10 Excellent

Waheed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, staff is really friendly, location is superb, and breakfast is amazing.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rabia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel stayed there 4 nights with family
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , new , spacious rooms and high end amenities. Helpful staff . Excellent choice of food for breakfast and dinner . Highly recommended if you can find a decent rate .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amer

Liked: Cleanliness, amenities, property conditions & facilities
I will always stay at the Sofitel. We had a real good time. Perfect location and food is great.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Shadmani

Liked: Cleanliness, staff & service, amenities
Room was clean, room service brought us free fruit, a dessert plate and frequently came to top up the free mini bar. The staff were attentive and helpful.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

aisanuddin

Liked: Amenities
Disliked: Property conditions & facilities
Proximity to the mosque is great, rooms are not great for the price. Breakfast was good.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great staff, good food, shops nearby
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

HAROON

Liked: Cleanliness, staff & service, amenities
Reception staff were very friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Marwa

Liked: Cleanliness, property conditions & facilities
Room catering was excellent. Very clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

yusuf

Liked: Cleanliness, staff & service, amenities
Good location, good variety for the buffet breakfast lunch and supper , rooms have also been revamped Be a bit cautious as many beds face Qibla
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Nawfal

Liked: Cleanliness, staff & service, amenities
Room very clean and tidy with plenty of fruit and drinks
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nour

Liked: Cleanliness, staff & service, amenities
Great service & great food in their buffet
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Fatemah

Liked: Cleanliness, staff & service, amenities
The location was convenient, the staff was very friendly and the breakfast was delicious
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

ziauddin

Liked: Cleanliness, property conditions & facilities
Excellent location great food and friendly environment
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

RIham

Liked: Cleanliness, staff & service, amenities
Super clean. Great service. Excellent breakfast. Quiet to rest and sleep. Beautifully designed and decorated. Fast elevators and excellent location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, Management are helpful in our needs.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Aqeel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was awesome
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, old
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience staying at the Sofitel Hotel. From the moment I arrived, the level of service and attention to detail truly stood out. A special thank you to Mr. Fadul Ahmad at reception, who was incredibly welcoming, professional, and efficient. He made the check-in process smooth and went above and beyond to ensure that all our needs were met. His kindness and attitude made a great first impression. I would also like to recognize Mr. Salah and his team from housekeeping for his outstanding work. The room was always spotless, well-organized, and very comfortable. His dedication and attention to detail did not go unnoticed and contributed greatly to the overall quality of my stay. The hotel itself is elegant, clean, and offers a relaxing atmosphere. The staff’s professionalism and genuine hospitality made my visit truly memorable. I highly recommend Sofitel Hotel to anyone looking for a comfortable and exceptional stay. Thank you again to the entire team for such a pleasant experience—I look forward to returning!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

ZAHID HUSSAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Walking distance to the haram and my restaurants.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

FARRAH

Liked: Cleanliness, staff & service, property conditions & facilities
Saleh at the front desk provided the best customer service experience. Room itself was so clean and comfortable. Food was excellent.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Excellent stay. Comfortable rooms
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities
The entire experience was amazing ! Especially the hotel staff and team were much carering during my entire stay. Thank you so much to all for your lovely service and commitment.
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel, the dining was excellent. It was very close to the masjid.
Stayed 4 nights in Aug 2025