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Pullman Zamzam Madina

Property class: 1

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Photo gallery for Pullman Zamzam Madina

A hotel room with a large bed, a chair, a small table, and a view of a cityscape with tall buildings and a mosque. - Pullman Zamzam Madina (Madinah)
A spacious living area with a sofa set, ottomans, and a chandelier. - Pullman Zamzam Madina (Madinah)
A breakfast setting with a coffee pot, cup, and fruit on a tray, with a view of a mosque and mountains in the background. - Pullman Zamzam Madina (Madinah)
A multi-story building with a central courtyard, surrounded by a busy urban street with cars and a mosque in the background. - Pullman Zamzam Madina (Madinah)
A spacious living room with a large TV, comfortable seating, a coffee table with fruits and pastries, and a view of a cityscape with a mosque. - Pullman Zamzam Madina (Madinah)
A short walk from Prophet's Mosque, Pullman Zamzam Madina provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, 3 Twin Beds (Without view)

A hotel room with two beds, a chair, a small table, and a lamp.

Classic Room, 3 Twin Beds (Without view)

8.6 out of 10
Excellent
(47 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, City View (4 Twin Beds)

A hotel room with three beds, a large framed Arabic calligraphy piece, a modern light fixture, and a geometric patterned floor.

Superior Room, City View (4 Twin Beds)

8.8 out of 10
Excellent
(43 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

A hotel room with a large bed, a chair, a small table, and a view of a cityscape with buildings and mountains.

Deluxe Room, 1 King Bed (Panoramic Haram View)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Accessible, City View

A hotel room with two beds, a bedside table, a lamp, a window with curtains, and a decorative wall piece.

Superior Room, 2 Twin Beds, Accessible, City View

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room (Without View)

Room

Classic Room (Without View)

9.8 out of 10
Exceptional
(26 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Room

Deluxe Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

A hotel room with a large arched window, a bed, a desk, a chair, and a lamp.

Executive Suite, 1 Double Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

A hotel room with two beds, a nightstand, a framed calligraphy piece, a window with a view, and a patterned carpet.

Executive Suite, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

A hotel room with a sofa, a coffee table, a TV, and a view of the city.

Junior Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

A hotel room with a sofa, a coffee table, a TV, and a view of the city.

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

Room

Junior Suite, 1 Bedroom (No View)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

A hotel room with a large arched window, a bed, a desk, a chair, and a lamp.

Superior Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, a lamp, and a view of the cityscape.

Superior Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Haram View)

A hotel room with a large bed, two armchairs, a small table with a lamp, and a view of a mosque through a window.

Deluxe Room, 1 King Bed (Haram View)

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Panoramic Haram View)

A hotel room with two beds, a large window with a view of a mosque and cityscape, and a decorative wall piece.

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite, 1 Double Bed (Haram View)

A spacious living room with a large TV, comfortable seating, a coffee table with fruits and pastries, and a view of a cityscape with a mosque.

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Panoramic Haram View)

A hotel room with two beds, a large window with a view of a mosque and cityscape, and a decorative wall piece.

Executive Suite, 1 King Bed (Panoramic Haram View)

  • Sleeps 5
  • 1 King Bed

About the neighborhood

Located in Madinah City Center, a neighborhood in Madinah, Pullman Zamzam Madina is near the airport and near a train station. Prophet's Mosque and The Green Dome are local landmarks, and travelers looking to shop may want to visit New Bilal Market and Al Noor Mall. Madinah Adventures Park and Madina Arts Center are also worth visiting. Visit our Madinah travel guide
Map
Amr Bin Al Gmoh Street, Madinah, 41499

What's nearby

  • A large mosque with multiple minarets and a green dome, surrounded by a spacious courtyard with people gathered.
    Prophet's Mosque
    5 min walk - 0.3 miles
  • A mosque with a green dome and three minarets.
    The Green Dome
    7 min walk - 0.4 miles
  • Al-Safiya Museum and Garden
    1 min walk - 0.1 miles
  • New Bilal Market
    5 min walk - 0.3 miles
  • Al-Baqi Cemetery
    5 min walk - 0.3 miles

Getting around

  • Madinah Station
    14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    20 min drive

Restaurants

  • مندي الايغوري
    9 min walk
  • RASLANIA | رسلانية
    1 min walk
  • كباب محمود | Mahmood Kebab
    1 min walk
  • بارنز - واجهة قباء
    9 min walk
  • Al Rawdah Restaurant
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • At least 80% organic food
  • Built in 2015
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Pullman Zamzam Madina pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for SAR 70 per day. Limited spots are available.

What time is check-in at Pullman Zamzam Madina?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. A 100% fee applies for early check-in (subject to availability).

What time is check-out at Pullman Zamzam Madina?

Check-out is at noon.

Where is Pullman Zamzam Madina located?

Located in Madinah City Center, this hotel is within a 10-minute walk of Al-Safiya Museum and Garden and Prophet's Mosque. The Green Dome and New Bilal Market are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Zamzam Madina Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1152 out of 1654 reviews
Rating 8 - Good. 250 out of 1654 reviews
Rating 6 - Okay. 126 out of 1654 reviews
Rating 4 - Poor. 52 out of 1654 reviews
Rating 2 - Terrible. 74 out of 1654 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean, serene atmosphere.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good breakfast friendly staff
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and very nice staff
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, clean room, good food, and great amnesties both museums are right there. Masjid is 10minute walk. View of Mahram from Rooms amazing.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff were good and the room was cleaned well overall good stay amazing staff
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything the location the food
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious, the bathroom was clean. I enjoyed the breakfast
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. 2 mins from doorsteps of Haram. Staff is very helpful and top notch facilities
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good the staff is very nice
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice buffet very professional staff very welcoming and kind location is very convenient no even 5 min to masjid nabawi .. I recommend this hotel and definitely will be back next year nchalllah
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly satisfied customer service in reception all the staff are very friendly and very helpful and very nice reception restaurant the house keeping everything The dinner was great with different choices
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay , location is so close to haram , staff are so friendly I will stay again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel’s location was fantastic, and the staff was incredibly friendly and helpful. I highly recommend it.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean staff was friendly and free parking
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean, ambience is good, Breakfast is not so good because of less options, but I dont consider this as a loophole to degrade the rating.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great food
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location Near to Jannatul. Baqi Cemetery Close to Haram Entrance WiFi Good Room Spacious and Staff consists in Excellent Service with care and Attention. Alhamdullillaha
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms. Helpful staff. All the amenities were close by. Taxi's are right outside if you need. Will definitely use again.
Stayed 15 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service,friendly employees Breakfast was very good Rooms are clean and updated
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at Pullman Zamzam. The hotel was clean, comfortable, and in a great location. The staff were very friendly, welcoming, and always helpful. Breakfast was excellent with plenty of choice. Overall a very pleasant experience and I would happily stay here again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room/ good staff and breakfast
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had been an amazing time at Pulman Zamzam. Nice and spacious room with a spectacular city view on 10th floor felt like home away from home. Breakfast was delicious with variety of choices. Special thanks to Ms. Abdullah, at reception for her courteous and awesome customer service during check-in. I will highly recommend this hotel to my friends and family.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and breakfast had lots to choose from
Stayed 6 nights in Feb 2026