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Pullman Zamzam Madina

Hotel with 4 restaurants, 6-minute walk to Prophet's Mosque

Choose dates to view prices

Located in central Madina, Pullman Zamzam offers a peaceful retreat with four on-site restaurants serving international cuisine. Guests enjoy free in-room WiFi, limo service, multilingual staff, quality breakfast, and a prime location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Classic Room, 3 Twin Beds (Without view)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 3 Twin Beds (Without view)

8.4 out of 10
Very good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, City View (4 Twin Beds)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, City View (4 Twin Beds)

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Accessible, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds, Accessible, City View

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (No View)

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed (No View)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 5
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Bedroom (No View)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Haram View)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Panoramic Haram View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite, 1 Double Bed (Haram View)

Royal Suite, 1 Double Bed (Haram View) | 1 bedroom, premium bedding, in-room safe, desk

Royal Suite, 1 Double Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Premium bedding
  • Sleeps 7
  • 1 Double Bed

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About the neighborhood

Map
Amr Bin Al Gmoh Street, Madinah, 41499

What's nearby

  • Al-Baqi Cemetery - 5 min walk - 0.3 miles
  • Prophet's Mosque - 7 min walk - 0.4 miles
  • The Green Dome - 7 min walk - 0.4 miles
  • Quba Mosque - 3 min drive - 1.9 miles
  • Madina Mall - 4 min drive - 2.5 miles

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Albaik البيك - ‬9 min walk
  • ‪بارنز - واجهة قباء - ‬9 min walk
  • ‪Ay Cafe - ‬9 min walk
  • ‪RASLANIA | رسلانية - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pullman Zamzam Madina

Hotel near Prophet's Mosque
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby at Pullman Zamzam Madina. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-in, a water dispenser, and smoke-free premises
  • A reception hall, luggage storage, and concierge services
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 835 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • LED TVs with cable channels
  • Free infant beds, free tea bags/instant coffee, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Self parking on site (SAR 70 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 percent of room rate
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 86 for adults and SAR 43 for children
  • Self parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001808

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Frequently asked questions

Is Pullman Zamzam Madina pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for SAR 70 per day. Limited spots are available.

What time is check-in at Pullman Zamzam Madina?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. A 100% fee applies for early check-in (subject to availability).

What time is check-out at Pullman Zamzam Madina?

Check-out is at noon.

Where is Pullman Zamzam Madina located?

Located in Madinah City Center, this hotel is within a 10-minute walk of Al-Safiya Museum and Garden and Prophet's Mosque. The Green Dome and New Bilal Market are also within 10 minutes.

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Reviews

Pullman Zamzam Madina Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

8.8

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 898 out of 1375 reviews
Rating 8 - Good. 233 out of 1375 reviews
Rating 6 - Okay. 119 out of 1375 reviews
Rating 4 - Poor. 50 out of 1375 reviews
Rating 2 - Terrible. 75 out of 1375 reviews

Reviews

10/10 Excellent

zeenat

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing, the service, the food and proximity to the masjid of the prophet SAW is fantastic. this is the only hotel i would stay in Madina, its the best
Stayed 2 nights in Oct 2025

10/10 Excellent

Jawad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this hotel!
Stayed 3 nights in Sep 2025

10/10 Excellent

Meherunnesa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was Excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shakeel

Liked: Staff & service
Nice to stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Juned

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast, with fast service. The junior suite with two bathrooms (one a partial) was nice to have with the family. Only thing to know is be mindful of bedding that is provided if booking with children.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for pray and stay next to the holy mosque
Stayed 1 night in Jul 2025

8/10 Good

Dawud William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time and stay at the Pullman.
Stayed 4 nights in Sep 2025

10/10 Excellent

Anifat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very accomodating
Stayed 2 nights in Oct 2025

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Staff at reception were amazing. Brilliant service. Would highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Antonietta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025

8/10 Good

Azmat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 8 nights in Aug 2025

8/10 Good

Uzayr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice abs relatively modern con o seed to most hotels in the area. The only downside was that in the room we couldn’t hear the adhaan, which was something we had in hotels on the other side of the masjid. Otherwise the staff were great and even let us check in at 12pm instead of 4pm, which was much appreciated after the travel!
Stayed 1 night in Oct 2025

8/10 Good

Zishaan

Liked: Cleanliness, staff & service, property conditions & facilities
Really good hotel with amazing staff and service. Highly recommend
Stayed 6 nights in Aug 2025

8/10 Good

Gette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great experience
Stayed 5 nights in Sep 2025

6/10 Okay

Taha

Liked: Cleanliness, property conditions & facilities
Yes, and yes but the quality of service wasn’t good.
Stayed 4 nights in Nov 2025

8/10 Good

Ahmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great in the room was clean , service was Excellent .Great location. Great internet . Only thing there was some kind of smell in the washroom , which should be checked before given the room to the customer Thank you
Stayed 3 nights in Sep 2025

10/10 Excellent

Bushra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Nice hotel with perfect view
Stayed 3 nights in Jul 2025

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Apr 2025

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checking process was not great, I arrived around 11am but couldn’t in my room till around 4pm as room wasn’t ready. Apart from that everything else was great
Stayed 4 nights in Oct 2025

8/10 Good

khaula

Liked: Cleanliness, amenities, property conditions & facilities
Ease of location to masjid nabawi Clean, friendly staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Lubaba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Micro oven available in the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb
Stayed 4 nights in Aug 2025

10/10 Excellent

Fahmid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panoramic view is perfect and rooms are clean and spacious. Staff is active and just 2 minutes walk to masjid haram. For women its a 15 minute walk to women gate
Stayed 4 nights in Jul 2025

8/10 Good

Mohamed

Liked: Amenities
Great location, but it needs some attention
Stayed 3 nights in Jul 2025

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